Highly Satisfied Customer Experience Jobs
1,759,549 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Field Marketing & Experience Manager
Company: Cyderes
Location: Remote
Posted Dec 06, 2025
Cyderes is a cybersecurity company that specializes in building practical IAM exposure management and risk programs, stopping active threats fast with MDR, and providing AI-driven services. They are looking for a Field Marketing & Experience Manager to own the planning, design, and execution of in-person and virtual experiences that drive engagement, loyalty, and pipeline. The role requires a balance of creativity, operational excellence, and relationship management, working cross-functionally across Sales, Channel & Alliances, and Marketing.
People Ops Partner (German speaker)
Company: LI.FI
Location: Remote
Posted Dec 06, 2025
LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a proactive and detail-oriented People Ops Partner to manage core HR processes, systems, and records.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
The Senior Engineering Manager role at Dropbox involves leading a team of engineers, ensuring product quality, and driving innovation. Responsibilities include managing up to 25 reports, planning roadmaps, and maintaining technical excellence. The position requires extensive experience in people management and Agile processes, with a competitive salary range in Canada.
Senior Manager/Director - Regional Sales
Company: EDB
Location: USA
Posted Dec 06, 2025
The Manager Regional Sales will be responsible for defining and executing the go-to-market strategy to accelerate business growth across EDB's New Enterprise and National accounts. They will lead a team of senior sales reps, develop sales strategies, build a high-performance sales team, and establish strong customer relationships. The role requires 5+ years of experience in leading sales teams, deep product and market expertise, and proven leadership and communication skills.
Senior Software Implementation Engineer
Company: Makersite GmbH
Location: Remote
Posted Dec 06, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking Software Implementation Engineers to work closely with customers, map data, provide technical support, and create documentation. The role offers a competitive salary, remote-first flexibility, learning and development opportunities, and purpose-driven work.
Staff Software Engineer - GenAI Systems
Company: Airbnb
Location: Remote
Posted Dec 06, 2025
The Community Support Platform (CSP) at Airbnb is a critical system that empowers the company's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role focuses on integrating AI with support ambassadors' expertise to create significant product impact for internal and external customers. The position involves crafting AI prompts, implementing RAG, performing model finetuning, designing AI orchestration workflows, dataset engineering, and shaping innovative GenAI-based backend systems efficiently and at scale.
Claims Team Lead - Transportation (APD)
Company: Reserv
Location: Remote
Posted Dec 06, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a Team Lead with experience in commercial transportation claims, leadership, and technology to help build a tech-driven claims organization and improve efficiency.
Product Manager
Company: Unified
Location: Remote
Posted Dec 06, 2025
iHeartMedia is a leading broadcast media company undergoing a transformation into a multichannel platform. They offer a suite of advertising channels and are looking for a Product Manager to help create and enhance products. Unified is a company that provides business intelligence for social advertising and has a platform for optimizing investments.
Android Engineer
Company: ElevenLabs
Location: Remote
Posted Dec 06, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking an experienced Android developer to join their mobile team and work on high-impact projects in the audio AI space.
Customer Success - Strategic
Company: ElevenLabs
Location: Remote
Posted Dec 06, 2025
ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. Their core offerings include the Creative Platform and Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media entertainment and creative industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative and media workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their most valuable content.
Head of Platforms - Customer Success
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Platforms Customer Success team partners with various departments to deliver growth and retention outcomes for Stripe's largest customers. The company is looking for a leader to scale the Customer Success efforts for managed platform customers, focusing on strategic account planning, product distribution, executive engagement, and payments optimization.