Highly Satisfied Customer Experience Jobs

1,759,549 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Android Developer

Company: Storyteller

Location: Lithuania

Posted Dec 05, 2025

This job offers a competitive salary, remote work, and benefits. It's part of a high-growth SaaS company with opportunities to work on innovative tech. Responsibilities include improving technical practices and leading projects, requiring strong Android expertise and experience with modern tools.

Partner Operations Manager

Company: Airbnb

Location: Canada

Posted Dec 05, 2025

The Partner Operations Manager role at Airbnb Canada is a full-time position responsible for managing partner and service performance, driving operational excellence, and ensuring high-quality support for the Airbnb community. The ideal candidate should have 10+ years of experience in customer service or operations, strong analytical skills, and excellent communication and stakeholder management abilities.

Sales Executive

Company: G-P

Location: UK,Ireland

Posted Dec 05, 2025

The Sales Executive role at GP involves owning a market, building a robust sales pipeline, and leveraging expertise as a trusted advisor to craft proposals and negotiate complex deals. The position requires 3+ years of SaaS experience, excellent communication skills, and the ability to work independently in a fast-paced environment.

Fullstack Product Software Engineer - Core Web Experience

Company: Dropbox

Location: USA

Posted Dec 05, 2025

The Core Web Experience team is working on integrating Dash's AI capabilities into the FSS product to enhance user engagement and simplify core jobs like search and file actions. The role requires 5+ years of software engineering experience, strong product thinking, cross-functional collaboration, independence, problem-solving skills, and full-stack expertise in React, TypeScript, and Python. The company values innovation, experimentation, and performance optimization.

Product Marketing Manager

Company: Magnet Forensics

Location: USA

Posted Dec 05, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are seeking an experienced Product Marketing Manager to join their high-performing marketing team. The role involves developing customer profiles, creating messaging and content, collaborating with sales and demand generation teams, and providing sales enablement materials. Magnet Forensics values diversity, inclusion, and continuous learning, and offers competitive compensation and benefits.

Enterprise Account Manager

Company: QuinStreet

Location: USA

Posted Dec 05, 2025

This job posting highlights a strategic role in a fast-growing company with opportunities for leadership growth, measurable impact, and collaboration across departments. The position emphasizes data-driven strategies, client success, and career advancement potential.

Sr. Staff Quantitative Product Researcher - Monetization

Company: Pinterest

Location: USA

Posted Dec 05, 2025

Pinterest is seeking a Senior Staff Quantitative Researcher to lead quantitative research at the intersection of consumer and advertiser-facing organizations. The role involves identifying important ecosystem-level questions, creating and executing a learning agenda, and balancing engagement and revenue goals. The ideal candidate should have expertise in behavioral analysis, statistical modeling, and survey methods, with experience in a fast-paced environment.

WordPress Developer

Company: Xfive

Location: Poland

Posted Dec 05, 2025

xfive is seeking a talented mid-senior level WordPress Developer for a freelance role. The position involves collaborating directly with clients, sharing ideas, running audits, and optimizing website performance. The company offers a professional yet easygoing work environment, freelance freedom, growth opportunities, real impact, a variety of projects, flexible hours, transparency, a supportive team, and a focus on delivering high-quality work.

Staff Engineer - Applied AI

Company: Zapier

Location: North America,EMEA

Posted Dec 05, 2025

Zapier is hiring a Staff Applied AI Engineer to lead the AI Capabilities team, which is responsible for building a unified AI platform that powers all AI products at Zapier. The role requires deep technical expertise in LLMs, orchestration, evaluation, and runtime systems, as well as the ability to shape the platform's architecture, guide technical decisions, and collaborate with product teams.

Infrastructure Software Engineer - API Platform

Company: Dropbox

Location: Mexico

Posted Dec 05, 2025

The role of an Infrastructure Engineer on the API Platform team is crucial in shaping and constructing robust systems that support current flagship products and lay the groundwork for future engineering innovations. The responsibilities include building infrastructure, leading expansion, optimizing analytics platform, collaborating with cross-functional teams, mentoring junior team members, and staying current with emerging technologies. The requirements include a BS/MS/PhD in Computer Science or related technical field, 5+ years of professional software development experience, and proficiency in programming and debugging across various languages.

Staff Fullstack Software Engineer - Growth Monetization

Company: Dropbox

Location: USA

Posted Dec 05, 2025

The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position requires 12+ years of software engineering experience, strong full-stack skills, and experience designing scalable, high-reliability systems. The role offers substantial exposure to Growth leadership and the opportunity to shape the technical direction of a critical revenue-driving platform.

Sr. Director - Applied AI

Company: Zapier

Location: North America,EMEA

Posted Dec 05, 2025

Zapier is seeking a Senior Director of Engineering to lead their AI Orchestration engineering organization. The role involves managing engineering squads to innovate and deliver AI solutions, shaping the future of AI-powered automation for millions of customers. Zapier values diversity, remote work, and a culture of technical excellence.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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