Highly Satisfied Customer Experience Jobs

1,759,549 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Partner Marketing Manager, Co-Marketing

Company: Webflow

Location: USA

Posted Dec 05, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Marketing Manager to develop joint go-to-market plans with partners, design and execute comarketing programs, and manage Marketing Development Funds. The role requires 3+ years of B2B marketing experience in partner channel or comarketing in SaaS.

Fullstack Product Software Engineer - Core Web Experience

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

The Core Web Experience team is working on integrating Dash's AI capabilities into the FSS product to enhance user engagement and simplify core jobs like search and file actions. The role involves full-stack development, cross-functional collaboration, and innovation to build a reliable and performant foundation for Dropbox.

Staff Fullstack Software Engineer - Growth Monetization

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position offers high visibility, impact on revenue growth, and the opportunity to shape the future of Dropbox monetization.

Principal Technical Program Manager

Company: Unqork

Location: Germany

Posted Dec 05, 2025

The text highlights Unqork's capabilities in empowering enterprises through AI-native applications, reducing technical debt, and driving digital transformation for major clients like Allianz. It emphasizes innovation, security, and collaboration in complex enterprise projects.

Match Lead

Company: Genius Sports

Location: Bulgaria

Posted Dec 05, 2025

The text promotes Genius Sports' Match Lead role, highlighting opportunities to shape sports data operations, deliver immersive fan experiences, and contribute to global engagement. It emphasizes skills like attention to detail, teamwork, and football expertise, while showcasing company benefits including competitive compensation, hybrid work models, and a focus on inclusivity and employee growth.

Infrastructure Software Engineer - API Platform

Company: Dropbox

Location: USA

Posted Dec 05, 2025

The role of an Infrastructure Engineer on the API Platform team at Dropbox involves shaping and constructing robust systems to support current and future products. The position requires collaborating with cross-functional teams, optimizing user experiences, ensuring scalability and data integrity, and mentoring junior team members. The role also involves staying current with emerging technologies and industry trends.

Manager - Corporate Sales

Company: HubSpot

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.

Senior Security Advisor - Privileged Access Management (PAM)

Company: GuidePoint Security

Location: USA

Posted Dec 05, 2025

The text describes the duties and responsibilities of a role focused on providing advisory value to customers through Privileged Access Management (PAM) solutions. It outlines the ideal candidate's qualifications, including extensive experience with leading PAM vendors, technical skills, and project management abilities. Preferred qualifications include relevant certifications and advanced degrees.

Partner Marketing Manager

Company: Telnyx

Location: USA

Posted Dec 05, 2025

Telnyx is hiring a Pipeline Architect and first full-time Partner Marketing Manager to build a revenue engine from the ground up. The role involves activating partners to create opportunities, executing high-impact co-marketing initiatives, and building the foundation for scale. The ideal candidate is a revenue marketer with experience in partner/channel marketing, a builder who thrives in ambiguity, a storyteller and simplifier, and data-obsessed.

Senior MacOS Engineer

Company: Goodnotes

Location: Europe,Asia

Posted Dec 05, 2025

The text describes the values and mission of Goodnotes, a company that builds Mac desktop and iPad apps for notes capture and presentation. They are looking for a Senior macOS Engineer to help build and refine their native desktop experience, collaborating with cross-functional teams. The role involves building mission-critical services, architecting scalable solutions, implementing elegant solutions, and continuously improving development practices. The company values learning, growth, and user obsession.

Senior Solutions Architect

Company: Grafana Labs

Location: UK

Posted Dec 05, 2025

Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate will have extensive experience with observability technologies, strong communication skills, and a passion for helping customers succeed.

Social Media Manager (Portuguese Speaking)

Company: Flo Health

Location: Brazil

Posted Dec 05, 2025

The text describes a job posting seeking a Portuguese-speaking freelance content creator based in Brazil with expertise in social media content creation, community management, and production leadership. It outlines key responsibilities, required skills, and contract details for a part-time freelance position.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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