Highly Satisfied Customer Experience Jobs
1,759,549 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Principal Software Engineer - Backend Engineering
Company: Red Cell Partners
Location: USA
Posted Dec 05, 2025
Trase Systems, co-founded in 2023 by Joe Laws and Grant Verstandig, is an AI company that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in bridging the last mile of AI adoption, driving efficiency and cost savings. Trase is a leader in AI Agent innovation and is developing mission-critical agentic applications in industries such as Healthcare, Oil & Gas, and National Security.
Solutions Engineer
Company: Grafana Labs
Location: Singapore
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong communication skills, technical expertise, and a desire to grow technically.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: Canada
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the technical direction and vision of the team. The company values remote work, open-source culture, and offers RSUs as part of compensation.
Senior Software Engineer - Developer Productivity
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Software Engineer Developer Productivity to join their Developer Productivity Pillar. The role involves driving implementation and maintenance of Webflow's build system, overseeing development environments, defining processes, and mentoring team members. Webflow offers competitive compensation, benefits, and a commitment to building trust, reinventing themselves, delivering with speed and quality, and fostering a culture of ownership and collaboration.
Senior-level Frontend Software Engineering Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Colombia,Costa Rica,Panama
Posted Dec 05, 2025
This job description seeks a Senior Frontend Engineer Contractor based in Brazil, Argentina, or Mexico. The role involves technical scoping, UI management, and collaboration with teams to deliver high-quality solutions. Requirements include 5+ years of SaaS experience, ReactJS expertise, and knowledge of web fundamentals. The position offers remote work but excludes company-sponsored benefits.
Sales Executive
Company: Kalepa
Location: USA
Posted Dec 05, 2025
This job posting highlights a competitive salary, equity options, and comprehensive benefits for experienced sales professionals joining a dynamic startup in the insurance tech space. The role emphasizes growth opportunities, a collaborative team environment, and impactful work with global clients.
Senior Backend Engineer(Golang),Software Supply Chain Security: Auth Infrastructure
Company: GitLab
Location: North America,Latin America,APAC,Canada
Posted Dec 05, 2025
The role of a Senior Backend Engineer on the Auth Infrastructure team at GitLab involves building critical authentication and authorization infrastructure for millions of users. The position focuses on designing and implementing secure, performant, and reliable identity services while contributing to GitLab's move towards a zero-trust architecture and microservices-based future. The role requires strong backend development skills, experience with proxy and edge technologies, service mesh architectures, and distributed systems.
Senior DevOps Engineer
Company: Alpaca
Location: Remote - Global (Anywhere)
Posted Dec 05, 2025
Alpaca is a US-headquartered brokerage infrastructure company with a global team of 230+ members. They offer institutional-grade APIs to financial institutions across 40 countries, serving over 6 million brokerage accounts. Alpaca is backed by top-tier investors and is committed to open-source contributions and fostering a vibrant community.
Senior Manager - Workplace Technology
Company: Mozilla
Location: Canada
Posted Dec 05, 2025
Mozilla Corporation, a nonprofit-backed technology company, is seeking a leader for its Workplace Technology team. The role involves leading a team, defining and implementing enterprise service architecture, ensuring operational excellence, managing financial and vendor relationships, and enhancing user experience. The ideal candidate should have extensive experience in workplace technology, strong leadership skills, and a deep understanding of enterprise systems and services.
Solutions Engineer
Company: Grafana Labs
Location: India
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong technical skills, communication abilities, and a desire to grow technically.
Principal Product Designer - Experiences
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company that provides a software environment for efficient banking. They are looking for a principal product designer to define best-in-class interactions and product experiences. The ideal candidate should be a visionary craftsperson and systems architect, with experience in designing whole systems and mentoring other designers.
Senior Manager - Workplace Technology
Company: Mozilla
Location: USA
Posted Dec 05, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people. The role described is part of the IT Function within the broader Mozilla Infrastructure team, supporting ERP Services, Workplace services, ServiceDesk, and OnPrem DC Services across the organization.