Highly Satisfied Customer Experience Jobs

1,759,549 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Technical Recruiter

Company: Webflow

Location: Argentina

Posted Dec 05, 2025

Webflow is building an AI-native Digital Experience Platform and is hiring a Senior Technical Recruiter in Argentina to help scale their engineering organization. The role involves full-cycle recruitment, partnering with engineering and people leaders, and ensuring a positive candidate experience. Webflow offers competitive compensation, benefits, and a remote-first work environment.

Marketing Strategy Manager

Company: Figma

Location: USA

Posted Dec 05, 2025

This role involves strategic marketing leadership and cross-functional collaboration to drive growth. Figma offers competitive compensation, equity, and comprehensive benefits including health, retirement, and remote work flexibility.

Senior Full-Stack Engineer

Company: Mercury

Location: USA

Posted Dec 05, 2025

Mercury is a fintech company that provides banking services for startups. They are looking to hire senior fullstack engineers to join their team. The company values diversity and belonging, and offers a competitive total rewards package.

Principal Software Engineer

Company: Twilio

Location: USA

Posted Dec 05, 2025

Twilio is seeking a Software Engineer to join their Conversational AI organization. The role involves developing solutions, designing software, writing maintainable code, and collaborating with the team. The ideal candidate should have 6-10 years of experience, passion for emerging technologies, and strong collaboration skills.

Engineering Manager - Commercial Systems

Company: Canonical

Location: EMEA

Posted Dec 05, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring an Engineering Manager to lead a team of software engineers and develop an internal product. The role involves accountability, high engineering quality standards, skill development, and delivering impactful solutions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Senior Product Manager | Hardware & Platform Administration

Company: ExtraHop

Location: USA

Posted Dec 05, 2025

The role is for a Senior Product Manager to lead hardware and platform administration for ExtraHop's NDR platform. Key responsibilities include owning product strategy, leading development of administration capabilities, driving requirements for hardware and virtual solutions, and enhancing administrative workflows. The role requires a bachelor's degree, 5+ years of product management experience, and knowledge of networking hardware and enterprise administration.

Developer Relations Engineer

Company: Canonical

Location: APAC,EMEA

Posted Dec 05, 2025

Canonical, the publisher of Ubuntu, is creating a new Developer Relations team to engage with open source communities and developer-centric organizations. The team aims to improve open source development experiences and gather feedback to shape their offerings. They are seeking a Developer Relations Engineer who is a technical expert, strategist, and communicator with deep empathy for developers.

Lead Python Software Engineer - Commercial Systems

Company: Canonical

Location: EMEA

Posted Dec 05, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Lead Python Software Engineer to work on the Integrations team, which is responsible for automating SaaS user management and onboarding new data sources to the data mesh. The role involves developing engineering solutions using Python, collaborating with colleagues, and deploying and operating services. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and other benefits.

Strategic Account Executive – Application Access Governance (AAG)

Company: Saviynt

Location: Australia

Posted Dec 05, 2025

Saviynt's AI-powered identity platform manages and governs access to applications, data, and business processes. The Strategic Account Executive role focuses on driving growth for the Application Access Governance product line within the SAP ecosystem. The role involves collaborating with internal stakeholders, driving profitable subscription revenue growth, optimizing sales performance, training sales teams, and serving as a customer advocate.

Director - Talent Science

Company: Canonical

Location: EMEA

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems. The company is founder-led, profitable, and growing. They are hiring for 4 new leadership roles in their Talent Science team to lead on delivery excellence. The role involves leading and delivering the strategic Talent Science project roadmap, leveraging expertise to design and implement solutions, ensuring high performance outcomes, designing professional processes, coaching and mentoring team members, and working closely with company leaders.

Senior Partner Sales Manager - Global System Integrator (GSI)

Company: Canonical

Location: Anywhere

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on building strategic relationships with partners.

FP&A Analyst - GTM

Company: GitLab

Location: USA

Posted Dec 05, 2025

This job description outlines a Financial Analyst role requiring expertise in financial modeling, data analysis, and cross-functional collaboration. The position involves supporting business teams with forecasting, reporting, and financial insights while using tools like Google Sheets and NetSuite. Key qualifications include financial analysis experience, communication skills, and knowledge of accounting practices.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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