Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 21, 2025

This job description outlines a remote Customer Service Representative role with training requirements, work schedule details, location preferences, licensing needs, and responsibilities. It emphasizes customer service excellence, policy management, and company values while detailing qualifications and compensation information.

Senior Product Manager

Company: Varicent

Location: Canada

Posted Dec 21, 2025

This text describes a Senior Product Manager role requiring agile expertise, cross-functional collaboration, and product lifecycle management. It outlines responsibilities like backlog management, market research, and quality assurance, along with skills and success criteria for short-term and long-term goals.

AI Product Operations

Company: Storyteller

Location: Egypt

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive salary, and opportunities to work with global brands. The position emphasizes innovation, AI-driven problem-solving, and collaboration with sports organizations, offering a supportive environment for product operations professionals.

QA Manager - WWE Champions

Company: Scopely

Location: USA

Posted Dec 21, 2025

Scopely is seeking a QA Manager for their WWE Champions team, emphasizing quality, community impact, and game development excellence. The role involves leading a global QA team and driving operational efficiency for a highly successful mobile game.

GTM Training Specialist – Product Enablement Focus

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

This job posting seeks a GTM Training Specialist to design and deliver training programs that empower teams to successfully position and sell products. The role offers remote work flexibility, collaboration with high-impact teams, and opportunities to drive product adoption. Key responsibilities include creating enablement materials, delivering training sessions, and tracking impact through metrics.

Tech Lead / Manager — Operations Automation Platform

Company: Gametime United

Location: USA

Posted Dec 21, 2025

This job posting highlights a high-impact technical leadership role at Gametime, focusing on AI-driven automation and operations. The position offers competitive compensation, benefits, and opportunities to shape internal systems. It emphasizes collaboration, innovation, and mentorship within a supportive engineering culture.

AWS Solutions Architect

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting highlights a senior AWS Solution Architect role with significant influence on enterprise solutions and innovation. The position offers competitive compensation, comprehensive benefits, and opportunities to shape industry standards. It emphasizes leadership, technical expertise, and collaboration across teams, with a focus on creating transformative cloud solutions and fostering a culture of excellence.

Security Engineer (L4) - Application Security

Company: Netflix

Location: USA

Posted Dec 21, 2025

Netflix seeks a Security Engineer to enhance application security, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture. The role involves collaborating with cross-functional teams to develop scalable security solutions and improve developer experiences while prioritizing risk management and innovation.

Strategic Account Executive

Company: GitLab

Location: Singapore

Posted Dec 21, 2025

This job description highlights a Strategic Account Executive role in Southeast Asia, emphasizing growth opportunities, enterprise account management, and collaboration with cross-functional teams. It outlines responsibilities like leading sales cycles, developing account strategies, and driving customer success while requiring consultative selling skills and technical proficiency.

Senior Product Designer - Commerce and Lifetime Value

Company: Netflix

Location: USA

Posted Dec 21, 2025

This text describes a Product Designer job opening at Netflix, outlining responsibilities, requirements, and benefits. It emphasizes global impact, design strategies, and comprehensive employee benefits while maintaining a neutral tone.

Staff Product Manager - Agentic AI / Product Security and Compliance

Company: Finite State

Location: USA

Posted Dec 21, 2025

This job description highlights a Staff Product Manager role focused on integrating agentic AI for compliance automation and product security. The position offers end-to-end product ownership, AI innovation, customer collaboration, and cross-functional leadership opportunities. Qualifications include 7+ years in AI security/compliance and experience with startup products. The company emphasizes competitive compensation, remote work flexibility, and mission-driven impact on global security challenges.

iOS Engineer

Company: Grow Therapy

Location: USA

Posted Dec 21, 2025

This job posting highlights an iOS Engineer role at a mission-driven company focused on revolutionizing mental health care. The position offers opportunities to design innovative solutions, collaborate with cross-functional teams, and contribute to scalable projects. It emphasizes a supportive team environment, professional growth, and impactful work in accessible healthcare technology.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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