Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior DevOps Engineer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting seeks a DevOps Engineer with expertise in cloud-native infrastructure, automation, and CI/CD pipelines. The role involves supporting development, QA, and operations across multiple applications, with responsibilities including system monitoring, security integration, and legacy system modernization. The position offers a competitive salary range of $149,000–$248,000 and a comprehensive benefits package, including medical insurance, retirement plans, and professional development opportunities.

Senior Business & System Architect - Source to Pay (Virtual)

Company: Boeing

Location: USA

Posted Dec 21, 2025

Boeing seeks a Senior Business Systems Architect to lead S2P transformations, collaborating with global teams. The role offers competitive pay and virtual flexibility, emphasizing strategic impact and technical expertise.

Customer Journey Consultant

Company: Digital Alchemy Limited

Location: Asia,North America,Latin America

Posted Dec 21, 2025

Digital Alchemy seeks passionate Customer Journey Consultants to work with a top-tier global brand, focusing on transformative marketing strategies that nurture customers and drive sustainable impact. The role offers opportunities to innovate, analyze campaigns, and optimize customer journeys while contributing to meaningful business outcomes.

Marketing Manager II (Account/Project Management)

Company: EVERSANA

Location: USA

Posted Dec 21, 2025

EVERSANA INTOUCH™ is a global healthcare agency offering innovative solutions for life sciences. They emphasize diversity, patient care, and professional growth, with a job role requiring project management and marketing expertise.

CI/CD Engineer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting seeks a visionary DevSecOps and CICD Engineer to join a newly established Solutioning and Sales Center of Excellence. The role involves designing standardized CICD toolchains, implementing DevSecOps practices, and enabling autonomous teams through automation. Required qualifications include experience with CI/CD tools, IaC platforms, and security frameworks, along with a federal public trust clearance. The position offers a competitive salary range of $149,000-$248,000 and a comprehensive benefits package including medical insurance, retirement plans, and professional development opportunities.

Senior Accounting Analyst

Company: Cielo

Location: Mexico

Posted Dec 21, 2025

Cielo offers career growth opportunities for ambitious professionals, emphasizing collaboration with top talent and innovative solutions in talent acquisition. The Senior Accounting Analyst role involves financial reporting, ERP management, and compliance with local regulations.

Workforce Technology Consultant - Implementation

Company: Procare HR

Location: USA

Posted Dec 21, 2025

Procare HR offers a remote Workforce Technology Consultant role with competitive salary, comprehensive benefits, and opportunities to impact HR solutions. The position requires HRIS expertise and client-focused skills.

Senior Commercial Account Executive - Finnish speaker

Company: Zendesk

Location: Denmark,Anywhere

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive to expand its footprint in Finland and Iceland. The role involves generating new business, building customer relationships, and leveraging AI tools to drive growth and customer impact. The company emphasizes innovation, collaboration, and a mission to power exceptional service globally.

Product Specialist Sales Executive 6

Company: Autodesk

Location: Mexico

Posted Dec 21, 2025

The Product Specialist Sales role at Autodesk involves driving growth in the Mexico market, collaborating with stakeholders, and leveraging industry expertise. The company emphasizes innovation and a supportive culture with competitive compensation and opportunities for impactful work.

Senior Accountant - Financial Reporting

Company: iRhythm

Location: USA

Posted Dec 21, 2025

iRhythm offers a career-defining role in a dynamic healthcare environment, focusing on financial reporting and innovation. The position emphasizes growth, collaboration, and impactful work in cardiac health solutions with competitive compensation and remote flexibility.

Embedded Software Engineer (Associate, Experienced, or Senior) (Virtual)

Company: Boeing

Location: USA

Posted Dec 21, 2025

Boeing is seeking embedded software engineers for virtual roles, emphasizing innovation in aerospace and avionics systems with competitive pay ranges and career growth opportunities.

Bi-Lingual Patient Liaison (English, and Spanish)

Company: Scout

Location: Europe

Posted Dec 21, 2025

Scout, established in 1996 and rebranded in 2024, is a leader in life sciences services with offerings like Scout Clinical and Scout Academy. They seek a Bilingual Patient Liaison for a remote role in Portugal, requiring fluency in English/Spanish, experience in customer service or life sciences, and skills in travel logistics and vendor management. The position emphasizes attention to detail, teamwork, and adaptability in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

Related Pages