Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior iOS Engineer - Performance, Stability and Monitoring

Company: Goodnotes

Location: Europe,Asia

Posted Dec 20, 2025

The text describes a Senior iOS Engineer role at Goodnotes, emphasizing performance stability, team collaboration, and user-centric development. It highlights competitive benefits like remote work flexibility, equity, and professional growth opportunities, portraying the company as innovative and employee-focused.

Senior Host Communications Strategy Lead

Company: Airbnb

Location: USA

Posted Dec 20, 2025

Airbnb emphasizes community impact and host partnerships, seeking a strategic communications leader to drive host engagement and product adoption through clear messaging and cross-functional collaboration.

Staff Service Designer

Company: Airbnb

Location: UK

Posted Dec 20, 2025

This job description outlines the role of a Staff Service Designer at Airbnb, focusing on shaping end-to-end systems, collaborating across disciplines, and designing coherent customer experiences. It highlights responsibilities like service blueprinting, journey orchestration, and strategic influence while detailing qualifications and location requirements.

People Operations Enablement Partner

Company: Coursera

Location: UK

Posted Dec 20, 2025

This job description outlines a People Ops Enablement Partner role in EMEA, focusing on operational excellence, compliance, and regional partnerships. Responsibilities include managing People Ops delivery, ensuring compliance, and driving innovation. Qualifications require HR expertise, global experience, and proficiency in HR systems.

Contract Manager, Upmarket - German Speaker

Company: HubSpot

Location: Germany

Posted Dec 20, 2025

This job description outlines a Contract Manager role at HubSpot, emphasizing responsibilities like managing customer contracts, collaborating with stakeholders, and ensuring positive customer experiences. The position requires fluency in English and German, problem-solving skills, and a focus on customer retention. It highlights a dynamic work environment and opportunities for growth within the Contract Management Organization.

Enterprise Account Executive

Company: MariaDB plc

Location: USA

Posted Dec 20, 2025

MariaDB is making a significant impact globally as a leading database solution, with opportunities for Enterprise Account Executives to drive sales and growth. The role involves managing complex sales cycles, collaborating with customers, and leveraging competitive compensation and benefits.

Senior Site Reliability Engineering

Company: Bugcrowd

Location: USA

Posted Dec 20, 2025

This job posting seeks a Senior Site Reliability Engineer to design infrastructure, develop CI/CD pipelines, and ensure system reliability. Requirements include expertise in Terraform, AWS, Docker, and programming languages, with remote work flexibility and a competitive salary range of $129,280-$161,600.

Enterprise Account Executive – Retail

Company: Anaplan

Location: USA

Posted Dec 20, 2025

Anaplan seeks a results-driven Enterprise Account Executive to drive growth through consultative sales, digital transformation, and cross-selling. The role requires expertise in SaaS solutions and collaboration with cross-functional teams to achieve business goals.

Software Engineer Intern (Summer 2026)

Company: Dropbox

Location: Poland

Posted Dec 20, 2025

This job posting outlines a Software Engineering Intern role at Dropbox, emphasizing high-impact projects, collaborative environments, and professional development opportunities. It details responsibilities, team matching processes, mentorship programs, and internship timelines for Summer 2026.

Manager - Engineering

Company: Bugcrowd

Location: India

Posted Dec 20, 2025

This job posting seeks a Senior Manager Software Engineering with expertise in cloud-native architecture and AI tools to lead an integration team, focusing on secure platform development, team mentorship, and cross-functional collaboration. The role requires 15+ years of experience in cybersecurity and agile delivery, with a mix of remote and in-person work.

Staff Product Backend Software Engineer - Core Sync

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This job description highlights Dropbox's commitment to simplifying collaboration and building scalable systems. The role emphasizes technical leadership, cross-functional collaboration, and long-term architectural investments. It offers opportunities for technical ownership and cultural impact while requiring experience with large-scale systems and oncall responsibilities.

Contract Manager, Upmarket - German Speaker

Company: HubSpot

Location: Ireland

Posted Dec 20, 2025

This job description outlines a Contract Manager role at HubSpot with responsibilities including customer contract management, collaboration with stakeholders, and account growth. It highlights required skills like negotiation expertise, customer focus, and teamwork, while emphasizing a dynamic work environment and commitment to customer satisfaction.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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