Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Package Consultant-SAP HANA SCM QM

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This job description highlights IBM Consulting's focus on long-term client relationships, innovation, and career growth. It outlines responsibilities involving SAP implementation, technical expertise, and collaboration with clients. The role emphasizes problem-solving, business process optimization, and professional development.

Concierge - Call Center

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2025

This job posting outlines a Concierge role at American Specialty Health, emphasizing administrative support for virtual services, remote work requirements, and qualifications. It details responsibilities, qualifications, and company policies, including equal opportunity employment statements.

Senior Software Engineer (Localization)

Company: Mozilla

Location: Canada

Posted Dec 17, 2025

Mozilla's mission to build an open internet through innovation and community efforts. They focus on AI, security, and localization, offering impactful roles with competitive benefits.

Software Engineer I Dev Tooling

Company: Sumo Logic

Location: Noida

Posted Dec 17, 2025

This job description outlines a Software Engineer role focused on developing automated tooling for release processes, collaborating with teams on CI/CD practices, and maintaining delivery pipelines. It emphasizes technical skills, problem-solving, and continuous learning in a DevOps environment.

PSG Specialist

Company: GuidePoint Security

Location: Remote

Posted Dec 17, 2025

The PSG Specialist role involves creating and reviewing cybersecurity documents, coordinating with teams, ensuring accuracy, and meeting deadlines. It requires 3.5 years of experience, technical writing skills, and proficiency in tools like Salesforce and DocuSign.

Experience Fullstack Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI projects, career growth opportunities, and technical expertise in software development. It highlights innovation, long-term relationships, and the impact of solving complex challenges for clients.

LLM Engineer

Company: Docplanner

Location: Remote

Posted Dec 17, 2025

Docplanner Tech is a global healthcare innovation leader offering remote-friendly roles with competitive benefits. They focus on enhancing patient care through technology and diversity, seeking LLM engineers to join their mission-driven team.

LLM Engineer

Company: Docplanner

Location: Remote

Posted Dec 17, 2025

Docplanner Tech is a global healthcare innovation leader offering impactful roles in AI and ML. They emphasize diversity, remote work, and a mission to humanize healthcare through technology.

Senior AI/Python & LLM Engineer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 17, 2025

Lemonio offers remote senior engineer roles with competitive pay, no micromanagement, and project matching. Apply for opportunities in tech startups globally.

Software Engineer III

Company: MeridianLink

Location: Remote

Posted Dec 17, 2025

This job description outlines the responsibilities and qualifications for a Software Engineer III role, emphasizing software development, system design, mentoring, and technical expertise. It details required skills, tools, and experience in cloud/Azure development, with specific emphasis on problem-solving and independent work.

Senior Backend Engineer - (Java) - Teams & Education

Company: Canva

Location: Remote

Posted Dec 17, 2025

The job posting highlights a role in developing Canva's features, working with a successful team, and contributing to global growth. It emphasizes technical expertise and collaboration while showcasing the company's achievements and product impact.

Technical Customer Growth Manager

Company: Immutable

Location: South Korea

Posted Dec 17, 2025

Immutable promotes itself as a fast-growing gaming platform with significant achievements and opportunities, highlighting its mission to revolutionize gaming through technology and its attractive employee benefits.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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