Tech Jobs in Philippines
11,763 open positions · Updated daily
Manila’s tech scene is booming thanks to a steady influx of BPOs, fintech start‑ups, and global outsourcing hubs. The city offers a talent pipeline from top universities, low regulatory barriers, and a growing network of co‑working spaces that keep startups lean and agile.
Key players include Accenture, IBM, Grab, GCash, and local firms like Converge ICT and Jollibee Tech. Industries span software development, e‑commerce, gaming, AI, and cloud services, while Cebu and Davao provide emerging hubs for software houses and data‑center operations.
With Manila’s cost of living hovering around ₱30,000 to ₱50,000 per month for a single professional, transparent salary data lets candidates benchmark offers against the average ₱1.2M to ₱2M annual IT salary, ensuring fair compensation and informed negotiation.
Fraud Analyst
Company: Kraken
Location: Philippines
Posted Mar 15, 2024
<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <p> <h1> <strong> Proof of Work <strong> <h1> <p> <p> <h2> <strong> The team <strong> <h2> <p> <p> <p> The Fraud team plays a crucial role in protecting our organization from fraudulent activities within the crypto space We are on a mission to safeguard the integrity and trust of our organization by mitigating fraud losses protecting our reputation and adhering to compliance and regulatory frameworks whilst keeping the friction low on the rest of our valued clients A resultsoriented team of globally distributed fraud experts holding integrity professionalism collaboration and accountability as core values Currently we are aiming to further work on automation and new tool delivery to help capture emerging fraud trends becoming the 1 in fraud controls within the crypto industry <p> <p> <p> <h2> <strong> The opportunity <strong> <h2> <ul> <li> <p> Monitor and analyze information from automated detection systems tools and reports Conduct manual investigations and take necessary actions <p> <li> <li> <p> Document actions and information found throughout the investigation to develop and maintain case files <p> <li> <li> <p> Execute routine tasks such as service requests transaction queries etc <p> <li> <li> <p> Exercise judgment to identify diagnose and solve problems within given rules <p> <li> <li> <p> Work independently on a range of complex tasks which may include unique situations <p> <li> <li> <p> Work together with your team on various projects and initiatives which can also include crossdepartment collaboration <p> <li> <li> <p> Meet Service Level Agreements SLA amp Quality Assurance QA standards <p> <li> <li> <p> Enhance efficiency by streamlining processes and automating tasks when possible <p> <li> <li> <p> Ensure that work is compliant to Krakens Quality and Risk guidelines <p> <li> <ul> <p> <p> <h2> <strong> Skills you should HODL <strong> <h2> <ul> <li> <p> Minimum 24 years of experience at a payments processor card acquirer bank risk department exchange or relevant ecommerce platform <p> <li> <li> <p> Strong advocate for cryptocurrency along with the deep understanding and passion to innovate and push the industry forward Experience with buying and selling cryptocurrencies on multiple platforms is preferential but not necessary <p> <li> <li> <p> Deep orientation in data privacy and security from both a personal and business standpoint <p> <li> <li> <p> Excellent communication and presentation skills in both written and verbal English <p> <li> <li> <p> Ability to thrive in a fastpaced environment utilizing analytical and problem solving skills <p> <li> <li> <p> Availability to work flexible schedules including weekends on a fully remote set up <p> <li> <ul> <p> <strong> This is a location specific role We can only consider applications from the Philippines <strong> <p> <p> LIRemote LIOH1 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>
Live Support Specialist
Company: Kraken
Location: Philippines
Posted Mar 14, 2024
<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <p> <p> <p> <h1> <u> Proof of Work <u> <h1> <p> <p> <h2> The Team <h2> <p> By combining indepth crypto knowledge a passion for the industry and a strong technical background our Live Support team plays a strong role in our success and ability to deliver world class support The Live Support team is critical in our mission of bringing crypto to every corner of the world and is full of bright charismatic individuals with a knack for helping others Not only are they bright but also vigilant and intouch with the ever changing crypto world Our Live Support team is incredibly adaptable adjusting workflows and processes in matters of minutes to accommodate our clients requests and ensure that their Kraken experience is something to remember In many cases the Live Support team is the first point of contact for our clients and it is our duty to leave a fantastic impression while making sure inquiries are handled directly or escalated to the appropriate specialists <p> <p> <p> <ul> <li> <p> <strong> This is a fully remote role requiring English fluency based in Philippines <strong> <p> <li> <li> <p> <strong> Spanish and French fluency are a bonus <strong> <p> <li> <li> <p> <strong> You must be willing to work evenings and weekends <strong> <p> <li> <ul> <p> <p> <p> Were seeking passionate securityfirst client experience wizards who are absolutely pumped about digital assets <p> <p> <p> <p> Imagine this Youre part of a dynamic toptier team of client experience allstars working fulltime from home But heres the kicker Our mission is what fuels our fire Were talking about an unwavering commitment to making the crypto universe a better place for each Kraken client by providing a 6 star client experience on each interaction <p> <p> <p> <h2> The Opportunity <h2> <ul> <li> <p> <strong> Working at Kraken <strong> Build on 12+ years of our mission and join forces with many of the most talented crypto experts in the world <p> <li> <ul> <ul> <li> <p> <strong> Client Interaction <strong> Handle frontline client interactions through phone support and chat prioritizing swift issue resolution and exceptional client care <p> <li> <ul> <ul> <li> <p> <strong> Comprehensive Training <strong> Participate in rigorous training sessions spanning diverse topics embracing a growthoriented mindset for continuous learning about the industry our extensive product line and service offerings <p> <li> <li> <p> <strong> Performance Excellence <strong> Attain performance targets established by your Team LeadSupervisor aligning with Krakens overarching objectives <p> <li> <li> <p> <strong> Crypto Expertise <strong> Leverage your crypto knowledge to tackle intricate challenges within a dynamic environment <p> <li> <li> <p> <strong> Ongoing Support <strong> Engage in regular oneonone video sessions and coaching with your Team Lead <p> <li> <li> <p> <strong> Wellness <strong> Take care of your health through the various benefits available via our dedicated team <p> <li> <li> <p> <strong> Equipment will be provided <strong> <p> <li> <ul> <p> <p> <h2> <strong> Skills you should HODL <strong> <h2> <ul> <li> <p> <strong> Security and Privacy Focus <strong> Prioritize security and privacy for Kraken and our clients <p> <li> <li> <p> <strong> MissionDriven <strong> Motivated by Krakens mission and driven to create a seamless support experience for our diverse global client base <p> <li> <li> <p> <strong> Flexibility <strong> This is a fulltime 100 remote role working from home with various schedules and weekends required we offer a generous amount of paid vacation time <p> <li> <li> <p> <strong> Language Proficiency <strong> Fluent in English and either Spanish or French <p> <li> <li> <p> <strong> Crypto Conviction <strong> Possess a deep passion for or understanding of the digital asset industry Ideally you also have a strong knowledge of cryptocurrencies and trading <p> <li> <li> <p> <strong> Client Support Experience <strong> Minimum of 1 year of experience in providing phone support email andor instantmessaging support to clients <p> <li> <li> <p> <strong> Effective Communication <strong> Excellent communication skills <p> <li> <li> <p> <strong> Adaptability <strong> Ability to thrive in a fastpaced environment <p> <li> <ul> <p> <p> <h2> <strong> Interested so far Heres how the hiring process will <strong> be <h2> <ul> <li> <p> Prescreen assessment about crypto and client support to be completed in 72 hours <p> <li> <li> <p> Video call with our Talent Acquisition team 30 minutes <p> <li> <li> <p> Interview with the Client Engagement team 60 minutes <p> <li> <li> <p> Final interview with Client Engagement team managersdirectors 60 minutes <p> <li> <ul> <p> <p> <p> LIRemote LIAZ1 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>
DE023774-Regulatory Compliance Manager
Company: Accenture
Location: Philippines Taguig
Posted Mar 15, 2024
The job posting is for a Regulatory Compliance Manager position in Taguig Uptown Bonifacio Tower 3. The role involves managing and developing the service delivery operations team, ensuring execution of delivery work, managing costs, participating in solution design processes, and addressing performance issues. The work setup is full-time, with a morning shift and weekends off.
Customer Success Executive (International)
Company: Venntro Media Group Limited
Location: Philippines
Posted Mar 15, 2024
<p>This is a full time permanent position working wherever you are happiest<p> <p>This role will be responsible for providing excellent customer service to all customers This will be done by ensuring every question is answered requests are fulfilled and advice is offered when requested<p> <p>This role will also support the daily operational tasks needed to manage and eliminate fraudulent activity across the platform This includes reviewing all subscription payments for suspicious activity<p> <p>You should be comfortable speaking with customers and be confident presenting to the wider business where needed You will need to be comfortable learning new skills and demonstrating a Growth Mindset<p> <p>You will need to be a driven resilient individual who is able to support the commercial team in their objectives as your number one priority above and beyond anything or anyone else<p> <p>As we are a remoteonly business you must be comfortable presenting and communicating over online video conferencing tools<br><br><p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Offer guidance to members and answer all of their queries via <br>both email and phone<li> <li style=>Filter out fraudulent members from the platform by looking for <br>breaches of the TampCs inappropriate content and scammer <br>activity<li> <li style=>Investigate members technical issues and liaise with the <br>development team to ensure these are rectified<li> <li style=>Assist where necessary our outsourced moderation team in <br>moderating all public facing usergenerated content<li> <li style=>Proactively process chargebacks and refunds within our <br>processing guidelines<li> <li style=>Understand scammer behaviours and assist in strategies for <br>appropriate fraud prevention measures<li> <li style=>Support the customer care team and B2B division in all aspects <br>of their role if required<li> <ul> <p><strong>Requirements<strong><p> <ul style=> <li style=>Demonstrate a welcoming and professional attitude at all times<li> <li style=>Strong communication skills<li> <li style=>Confident and able to work on own initiative with limited supervision<li> <li style=>Proactive and positive can do attitude<li> <li style=>Ability to work under pressure<li> <li style=>Working knowledge of Google docs slides and sheets or highly confident with Microsoft Word PowerPoint and Excel with an ability to learn quickly<li> <li style=>The ability to communicate effectively over video conferencing<li> <li style=>Be available to cover any work within the customer care department including weekends and bank holidays<li> <ul> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>We exist to give all people the <strong>freedom<strong> to belong to <strong>connect<strong> with others to <strong>share<strong> their passions and be <strong>accepted<strong> in a safe trusted environment<p> <p>By 2030 through our portfolio of websites apps and other channels we will be internationally recognised as<strong> the most successful niche dating communityled business<strong> connecting millions of people around the world We will ferociously <strong>protect the right of our customers to connect engage and share<strong> within tolerant inclusive communities that <strong>help people live their happily ever now <strong>Our team knows that <strong>by working at Venntro<strong> they <strong>help people find love find community<strong> find belonging and ultimately <strong>to find their true selves <strong>With <strong>every new connection we help to build a better more inclusive world<br><strong><p> <p>Learn more at <a class=external href=httpswwwvenntrocom rel=nofollow target=blank>wwwvenntrocom<a><p> <p> <p> <img src=httpsremotivecomjobtrack1901428blankgifsource=publicapi alt=>
Customer Experience (Digital) Team Leader
Company: InDebted
Location: Philippines
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Committed to making a difference InDebted was founded to change the world of consumer debt recovery for good Were disrupting a broken industry and creating a better way for businesses to recover debt where the customer comes first <p> <p> <p> <p> Were a global digitalfirst and customerobsessed team of over 200 people living and working across 11 different countries <p> <p> <p> <p> And weve also recently been named the AFR BOSS Best Place to Work By focusing on the happiness and wellbeing of our people weve created a truly flexible purposedriven and engaging workplace Were all here with one shared vision to remove barriers to financial freedom for all people <p> <p> <p> <p> <p> <p> <strong> Summary Description <strong> As a Customer Experience Digital Team Leader you actively and effectively support the team to achieve business objectives and will be primarily responsible for coaching agents to ensure productivity effectiveness and compliance KPIs are met <p> <p> If you thrive in a fastpaced environment see challenges as opportunities to innovate are motivated by the chance to build something great and help change the world of debt recovery for good and delight in the growth and success of your team and the adulation of your customers then this is the perfect fit for you <p> <p> <p> <p> <p> <p> <strong> Duties and Responsibilities <strong> <p> <ul> <li> <p> Manage a team to ensure we are meeting all client expectations in regards to quality across both digital and voice interactions <p> <li> <li> <p> Provide regular and impactful coaching to your team <p> <li> <li> <p> Handle escalations to ensure customers have any concerns resolved <p> <li> <li> <p> Role model our core values and guide your team to demonstrate these values every day <p> <li> <li> <p> Support your team in their personal growth and career goals <p> <li> <li> <p> Maintain a thorough knowledge of all relevant regulations and monitor compliance within your team <p> <li> <li> <p> Work with your team your peers and other functions to identify and implement process improvements to improve efficiency effectiveness or quality and deliver worldclass service for our customers <p> <li> <li> <p> Provide feedback and analysis to leadership to help identify and resolve issues and assist with resource management <p> <li> <li> <p> Actively and effectively support the team to achieve business objectives while maintaining high team engagement <p> <li> <li> <p> Build strong relationships with your direct team and peers within Customer Experience Digital and in other key functions <p> <li> <li> <p> Help your team support thousands of customers on their debt free journey using your deep understanding of our product and their situation to help reach the best outcome <p> <li> <ul> <p> <p> <p> <strong> Monitor key metrics at a team and individual level including <strong> <p> <ul> <li> <p> Productivity 8590+ depending on the specialist within the team <p> <li> <li> <p> QA 9095 depending on the specialist within the team <p> <li> <li> <p> Team SLAs specific to channel <p> <li> <ul> <p> <p> <p> <strong> Experience amp Skills <strong> <p> <ul> <li> <p> Passion to help support and grow your team and to have a positive impact on our customers debt free journey <p> <li> <li> <p> Strong leadership skills that inspire team members to excel by example <p> <li> <li> <p> Exceptional listening and comprehension skills <p> <li> <li> <p> Strong initiative and ability to adapt to new projects and suggest process improvements <p> <li> <li> <p> Computer literate with proficiency in Google suite and willingness to learn and embrace new systems <p> <li> <li> <p> Excellent written and verbal communication skills in order to interact clearly and concisely with team members and customers with the aim of providing worldclass Customer Experience <p> <li> <li> <p> Strong selforganization decision making and analytical abilities <p> <li> <li> <p> Creative problem solving skills <p> <li> <li> <p> Strong detail orientation <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Our Benefits <strong> <p> <p> <p> <p> At InDebted you get a lot more than just a highly rewarding and exciting career We also offer <p> <p> <p> <p> <strong> Work wherever <strong> Were a global team working in flexible locations choose to work from home in a coworking space or a bit of both or see where the role takes you <p> <p> <strong> Employee equity <strong> Access to share options in something big <p> <p> <strong> Flexible paid leave <strong> We offer a trustbased leave model choose when you take leave how much you take and what you take it for <p> <p> <strong> Uprise <strong> Our EAP Provider supports your physical social amp psychological wellbeing <p> <p> <strong> Remote work setup <strong> Onceoff payment of $AUD750 or equivalent to help you create a working environment that supports your success and productivity <p> <p> <p> <p> <strong> <em> At InDebted we respect and celebrate the unique attributes characteristics and perspectives that make each person who they are We also believe that bringing diverse individuals together allows us to build better products and a better overall company InDebted is an Equal Opportunity Employer <em> <strong> <p> <p> <p> <p> <em> InDebted is also a proud 2022 <em> <a class=fontbold underline fontbold underline postingslink href=httpscirclebackinitiativecomglobal rel=noopener noreferrer nofollow target=blank> Circle Back Initiative <a> <em> Global Employer and we commit to responding to every applicant <em> <p><p>
DE023772-Regulatory Compliance Manager
Company: Accenture
Location: Philippines Taguig
Posted Mar 15, 2024
The job posting is for a Regulatory Compliance Manager position in Taguig Uptown Bonifacio Tower 3. The role involves managing and developing the service delivery operations team, ensuring execution of delivery work, managing costs, participating in solution design processes, and addressing performance issues. The work setup is full-time, with a morning shift and weekends off.
Program Manager: Malaria Access Initiatives in the Asia Pacific
Company: Mmv77988
Location: India, Philippines, Pakistan, Thailand, Vietnam, Indonesia, Bangladesh, Cambodia, Laos, Malaysia, Nepal, Sri Lanka
Posted Mar 15, 2024
Medicines for Malaria Venture (MMV) is a global health organization founded in 1999, dedicated to reducing the burden of malaria in endemic countries. MMV has successfully developed and delivered 15 new antimalarial treatments, focusing on vulnerable populations like children and pregnant women. The organization is now expanding its efforts in the Asia Pacific region, where unique challenges necessitate targeted strategies. MMV's regional access team is shifting from a focus on vivax malaria to a more comprehensive approach towards malaria case management. The Program Manager role involves coordinating and overseeing MMV's malaria elimination strategies, managing day-to-day operations, and ensuring efficient file management and reporting. The ideal candidate should have a Master's degree in Public Health or Global Health, at least 5 years of program management experience, and strong communication and stakeholder engagement skills.
Automotive Technical Support Specialist
Company: Supportninja
Location: Philippines
Posted Mar 16, 2024
<div><span style=fontsize 10pt>Were obsessed with growth From enabling companies to flourish to helping careers bloom <span><div><div><span style=fontsize 105pt> <span><div><div><span style=fontsize 10pt>SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent Our vision is to show the world a better way to grow by developing the best people implementing the latest technology and challenging the status quo <span><div><div><span style=fontsize 10pt> <span><div><div><span style=fontsize 10pt>SupportNinja is a new kind of BPO Our vision is to show the world a better way to outsource by developing the best people implementing the latest technology and challenging the status quo SupportNinja helps fastgrowing tech companies by providing aroundtheclock outsourced support lead generation customer service and community management <span><div><div><span style=fontsize 10pt> <span><div><div><span style=fontsize 10pt>As a Ninja you are guaranteed a culture dedicated to our core values Employee Focused Always Be Humble Improve Everyday Compassionate Candor and Collectively Bring Joy<span><div><div><br><div><div><span style=fontsize 10pt>Were obsessed with growth From enabling companies to flourish to helping careers bloom <span><div><div><br><div><div><span style=fontsize 10pt>SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent Our vision is to show the world a better way to grow by developing the best people implementing the latest technology and challenging the status quo <span><div><br><br><div class=h3>What does a day in the life as a Automotive Technical Support Specialistlook like <div><li style=>First line of the support team helping clients with technical support onboarding and training<li><li style=>Receive and answer inquiries by providing information and guidance<li><li style=>Work with the team and clients to offer alternatives to irresolvable problems<li><li style=>Provide support by training on current or new initiatives being introduced<li><li style=>Maintain and enhance relationships with members and existing clients<li><li style=>Committed to service excellence<li><li style=>Performing other duties as assigned and or required<li><li style=>Expresses ideas and suggestions in support of the teams success<li><li style=>Able to build and maintain lasting relationships with clients in a consultative manner<li><li style=>Solicits and readily accepts constructive feedback<li><li style=>Sees tasks through to completion and offers support as needed<li><li style=>Eager to learn new systems and processes<li><li style=>Ability to handle administrative tasks as assigned<li><li style=>Demonstrates high attention to detail and thorough review of ones work with a focus on Quality <li><li style=>Understands the value of workflows efficiency and accuracy when processing repetitive operational tasks with high accountability<li><li style=>Solutionsfocused viewing challenges as an opportunity to resolve problems and work through them<li><li style=>Comfortable with ambiguity<li><li style=>Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed<li><br><br><div class=h3>What are the required qualifications of a Automotive Technical Support Specialist<div><li style=>Minimum 6 months experience in technical supporttraining environment or related in the <b>US Automotive<b> or <b>US Auto Parts <b>industry<li><li style=>Strong communicator and customer service with the ability to build lasting relationships interpersonal and influencing skills<li><li style=>Strong initiative and outstanding work ethic<li><li style=>Ability to interact professionally with various levels<li><li style=>Good understanding of general software concepts<li><li style=>Committed to learning and pursuing personal development<li><li style=>Proficiency in Microsoft Office Word Excel PowerPoint and Outlook<li><br><br><div class=h3>Nicetohave qualifications<div><li style=>Understanding of HTML and JavaScript<li><li style=>Experience working with Google Analytics<li><li style=>Experience providing virtual training sessions<li><li style=>Experience in FreshDesk Ticketing Tool<li><div><br><div><div><br><div><div><br><div><div><b style=fontsize 16px>Ninja Perks and Benefits<b><div><div><b style=fontsize 10pt><i>Full time employees<i><b><div><div><b style=fontsize 10pt>● Competitive compensation<b><div><div><b style=fontsize 10pt>● Adherence to governmentmandated benefits<b><div><div><b style=fontsize 10pt>● Retirement Savings Program with Company Matching<b><div><div><b style=fontsize 10pt>● Life Insurance<b><div><div><b style=fontsize 10pt>● HMO on day 1<b><div><div><b style=fontsize 10pt>● Paid time off birthday leave<b><div><div><b style=fontsize 10pt>● Bonus and incentive plans<b><div><div><b style=fontsize 10pt>● Opportunities for skills training and personal and professional development<b><div><div><b style=fontsize 10pt>● Employee Referral Program <b><div><div><b style=fontsize 10pt>● Beautiful office space for onsite employees<b><div><div><b style=fontsize 10pt>● Free lunch provided daily for onsite employees<b><div><div><span style=fontsize 10pt> <span><div><div><span style=fontsize 10pt>Experience <span><i style=fontsize 10pt>infinite fun<i><span style=fontsize 10pt> so you can have <span><i style=fontsize 10pt>infinite growth<i><span style=fontsize 10pt> Discover <span><i style=fontsize 10pt>A Better Way to Grow<i><span style=fontsize 10pt> Are you ready<span><div><div><span style=fontsize 10pt> <span><div><div><b style=fontsize 10pt>Disclaimer<b><div><div><span style=fontsize 10pt>The duties and responsibilities listed above describe the post as it is in general terms and are not definitive The post holder is expected to accept any reasonable alterations that may from time to time be necessary<span><div><div><span style=fontsize 10pt> <span><div><div><span style=fontsize 10pt>SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age veteran status disability or other applicable legally protected characteristics under federal state or local law<span><div><img src=httpsremotivecomjobtrack1901444blankgifsource=publicapi alt=>
Senior Quality Engineer (GDC)
Company: 3Cloud
Location: Philippines
Posted Mar 13, 2024
<div class=contentintro><p>Are you looking for a role that motivates and challenges you Are you ready for an opportunity for growth Do you want to work on teams where people roll up their sleeves to take on tough problems together and regularly blow the doors off our clients with their outstanding teamwork If you answered yes to those questions 3Cloud might just be for you<p> <p>At 3Cloud we hire people who arent afraid to experiment or fail We hire people who are willing to give direct and candid feedback to their managers leaders and team members We hire people who jump at those opportunities because they care about our collective growth and success We hire people who challenge and hold each other accountable for living 3Clouds core values because they know that it will result in amazing experiences and solutions for our clients and each other<p><div><p><p> <p><strong class=xel>Job Highlights<strong><p> <ul style=> <li style=><strong class=xel>Our technology focus is on Azure<strong> youll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific defined space Six months of experience on our team is worth years somewhere else<li> <li style=><strong class=xel>Microsoft Partnerships <strong> Our great global relationship with Microsoft ensures that we have a pipeline of cuttingedge Azure work opportunities and access to the teams that have built the platform You wont find this at other places<li> <li style=><strong class=xel>Competitive compensation<strong> <strong class=xel>package<strong> salary allowance standard benefits including quarterly and annual performancebased cash bonus and other remuneration<li> <li style=><strong class=xel>Great working environment <strong>and <strong class=xel>company culture <strong>with <strong class=xel>flexible work location<strong><li> <ul> <p><strong class=xel>Key Responsibilities<strong><p> <ul style=> <li style=>Design develop and execute automation scripts using testing tools<li> <li style=>Create test strategies and test documents and processes<li> <li style=>Report and discuss the issue with the development team<li> <li style=>Perform both manual and automation testing and create test scripts for the projects<li> <li style=>Provide accurate record results test cases and share feedback to the project team<li> <li style=>Ensure the finished product is complies with the project objectives<li> <ul> <p><strong class=xel>Qualifications<strong><p> <ul style=> <li style=>Bachelors degree in computer science or a closely related discipline<li> <li style=>At least 4+ years of working experience in QA procedures programming languages and test management tools<li> <li style=>Strong experience in test automation tools eg Postman Selenium<li> <li style=>Has working experience in API Testing<li> <li style=><span class=uiprovider>Experience with any programming language either Java C Python etc<span><li> <li style=>Leadership experience is an advantage<li> <li style=>Strong critical thinking problem solving analytical skills and interpersonal skills<li> <li style=>Good presentation skill and report writing skill<li> <ul> <p><strong class=xel>Preferred SkillsExperienceCertifications<strong><p> <ul style=> <li style=>Relevant certifications in Azure Microsoft Agile etc<li> <li style=>Experience in SQLNoSQL databases<li> <ul> <p> <p> <p><p><div class=contentconclusion><p>Dont meet every single requirement At 3Cloud we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway<p> <p><strong>At this time we cannot sponsor applicants for work visas<strong><p><div><img src=httpsremotivecomjobtrack1900561blankgifsource=publicapi alt=>
Service Delivery Ops Associate Manager
Company: Accenture
Location: Philippines Mandaluyong City
Posted Mar 14, 2024
The Service Delivery Manager is responsible for ensuring regional delivery engagement and reporting compliance. They collaborate with business development, contract/legal teams to cross/upsell and ensure the change order process is followed.
Digital Coordinator (BIM)
Company: Willow
Location: Philippines
Posted Mar 15, 2024
<p class=jobDescription> <p> Since our founding in 2017 Willow has grown from a startup in Australia to serving customers around the globe Our product offering digitizes the build world for a better world We make our customers buildings work smarter for them and the environment <p> <p> <p> <p> You will be joining a team of performancedriven Willowers backed by the most advanced technology the built world has ever seen <p> <p> <p> <p> <strong> Summary of Role <strong> <p> <p> <p> <p> Willow is growing fast and is seeking a Digital Coordinator with a strong background in active construction Building Information Modeling BIM Project Management experience <p> <p> <p> <p> <p> <p> <strong> Role amp Responsibilities <strong> <p> <ul> <li> <p> You will be required to manage trade subcontractors on a major office to highend residential conversion project on behalf of the General Contractor attending and managing coordination meetings and providing regular project coordination reports and be selfmotivated to learn new processes and technology and share witheducate fellow Digital Engineering team members throughout the company <p> <li> <li> <p> Directly manage BIMVDC trade subcontractor coordination on behalf of the General Contractor <p> <li> <li> <p> Provide clients with Digital Engineering Services including BIMVDC coordination and management Digital Twin delivery asset management and digital handover of construction asset data <p> <li> <li> <p> Network with key clients from Design Construction and OwnerDevelopers <p> <li> <li> <p> Connect and network with key industry bodiesfunctions <p> <li> <li> <p> Develop use cases that will drive increased productivity efficiency and reduce risk in delivery <p> <li> <li> <p> Assist Clients working through technical problems in the delivery of the Digital Design and Construction projects and provide innovative solutions <p> <li> <li> <p> Present and promote the use of Digital processes and technology in the Architecture and Engineering fields from Design through Construction into Operations <p> <li> <li> <p> Provide strategic leadership and direction within the Digital field as well as being able to apply leading edge technology to the field <p> <li> <li> <p> Assist project teams in Digital project setup <p> <li> <li> <p> Provide feedback and suggestions to the Willow software development team <p> <li> <ul> <p> <p> <p> <strong> Skills amp Experience Required <strong> <p> <ul> <li> <p> Bachelor level degree in Engineering Construction Management or Architecture <p> <li> <li> <p> Minimum 4 years experience in the construction or engineering consulting industry <p> <li> <li> <p> Experience working on largescale multidiscipline building andor infrastructure projects <p> <li> <li> <p> Excellent leadership stakeholder management and risk management skills <p> <li> <li> <p> Demonstrated experience in construction BIM coordination and BIM management <p> <li> <li> <p> Demonstrated experience to present and meet with clients <p> <li> <li> <p> Strong written and verbal communication skills <p> <li> <li> <p> Ability to work autonomously <p> <li> <li> <p> Ability to network and train others <p> <li> <li> <p> Ability to create and administer a project Digital Execution Plan BIM Execution Plan <p> <li> <li> <p> Very strong demonstrated capability in the use of key BIM authoring and review software such as Revit or Archicad and Navisworks <p> <li> <li> <p> Proficient use of Digital technology including file interoperability and information exchange processes <p> <li> <li> <p> Knowledge of emerging industry technologies and where these can be applied <p> <li> <li> <p> Must have extensive PC experience in Windows environments working knowledge of word processing spreadsheets email Webenabled applications and database software <p> <li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p> By joining our team of Willowers we offer true flexible working arrangements remote andor hybrid as well as parental leave available for those budding families <p> <p> <p> <p> But it is not all about us its about you and the world around us Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy Psstweve got your back with cool discounts on shopping and services too <p> <p> <p> <p> We at Willow never give up we work smart we care about our fellow human beings and we always put our best foot forward <p> <p> <p> <p> At Willow were not just looking for the right fit for the job were excited to embrace a rainbow of talents and perspectives fostering a vibrant workplace where all individuals are celebrated and discrimination is left at the door <p> <p> <p> <p> To find out more visit the website <a class=fontbold underline fontbold underline postingslink href=httpswillowinccom rel=noopener noreferrer nofollow target=blank> willowinccom <a> <p> <p> <p><p>
Cold Email Marketer
Company: Sagan
Location: Philippines
Posted Mar 15, 2024
<p><strong>Job Title Cold Email Marketer<br><strong><strong>Location<strong> Remote EST Timezone<p> <p><strong>Work Schedule<strong> Monday Friday 0900 AM 0500 PM EST<p> <p><strong>Job Description<strong><p> <p>A rapidly expanding company is in search of a skilled Cold Email Marketer to join our team This role is pivotal in driving leads through effective cold outreach and reengaging past clients via email campaigns<p> <p><strong>Key Responsibilities<strong><p> <ol style=> <li style=><strong>Cold Outreach<strong> <p> <p> <ul style=> <li style=>Conduct targeted cold email campaigns to generate new leads<li> <li style=>Utilize tools such as ZoomInfo Hubspot and SmartLead for efficient prospecting<li> <ul> <li> <li style=><strong>Client Reengagement<strong> <p> <p> <ul style=> <li style=>Develop and implement email strategies to reconnect with past clients<li> <li style=>Create compelling email content to encourage repeat business<li> <ul> <li> <li style=><strong>Campaign Optimization<strong> <p> <p> <ul style=> <li style=>Monitor and analyze email campaign performance<li> <li style=>Implement optimizations to improve open rates clickthrough rates and conversions<li> <ul> <li> <li style=><strong>Data Entry and Management<strong> <p> <p> <ul style=> <li style=>Accurately enter and maintain data related to email campaigns<li> <li style=>Ensure data integrity and cleanliness for effective targeting<li> <ul> <li> <ol> <p><strong>Requirements<strong><p> <ul style=> <li style=><strong>Cold Email Experience<strong> Demonstrated success in executing successful cold email marketing campaigns<li> <li style=><strong>Software Proficiency<strong> Familiarity with ZoomInfo Hubspot and a willingness to learn SmartLead<li> <li style=><strong>Effective Communication<strong> Strong written communication skills for crafting compelling email content<li> <li style=><strong>Lead Generation<strong> Ability to drive leads through strategic email campaigns<li> <ul> <p><strong>Skills and Qualities<strong><p> <ul style=> <li style=><strong>Adaptability<strong> Comfortable working in a dynamic and fastpaced environment<li> <li style=><strong>Initiative<strong> Proactive in identifying opportunities to enhance email marketing efforts<li> <li style=><strong>Learning Orientation<strong> Openness to learning and adapting to new tools and technologies<li> <ul> <p><strong>Salary and Benefits<strong><p> <ul style=> <li style=>Competitive salary based on experience and qualifications<li> <li style=>Remote work flexibility with a collaborative and supportive team<li> <ul> <img src=httpsremotivecomjobtrack1900553blankgifsource=publicapi alt=>