J1 Visa Jobs in Remote
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Product Support Specialist
Company: HYPR
Location: Remote
Posted Apr 12, 2024
<p><strong>Product Support Specialist<strong><p> <p>HYPR the Identity Assurance Company helps organizations create trust in the identity lifecycle We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and at the same time are eliminating a pervasive and persistent 60year old problem the password Since being founded in 2014 the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance We are looking for exceptional people with the ambition and the will to positively change the world If that sounds like you join us on our mission to create a passwordless world and secure the identity lifecycle<p> <p><strong>Your Role and Impact <strong><p> <p>As a Product Support Specialist you will be the first point of contact for HYPR customers when a support issue occurs A strong customer centric mindset is a critical success factor for the role You will be actively engaged with our ticketing and call center systems You will triage and attempt to resolve customer reported issues at the first point of contact You will help to coordinate solutions by involving appropriate support teams or internal resources and escalating when appropriate Being an operational and processbased person you always look for situations where customer experience could be enhancedimproved and offer recommendations to enhanceimprove our customers experience<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Actively answer calls and respond to tickets during your assigned shift<li> <li>Provide Tier 1 product support for HYPR customers<li> <li>Handle incoming calls tickets and system alerts monitor and triage incoming requests via ticket queues<li> <li>Assist users by providing product support via HYPRs phone and ticket systems<li> <li>Leverage internal teams to provide next level support<li> <li>Identify potential larger issues in realtime<li> <li>Keep support management updated on trending issues<li> <li>Look for potential situations in which an improvement in process efficiency or customer experience is possible<li> <ul><p><strong>Requirements<strong><p> <ul><li>Must have call center experience triage and technical troubleshooting skills<li> <li>DegreeCertification <strong>or<strong> equivalent practical experience<li> <li>Two plus years of experience working in a SupportServiceHelp DeskCall Center Role<li> <li>Ability to clearly communicate with customers while demonstrating a positive attitude selfcontrol and empathy all while leading to resolution of the customers issue<li> <li>Excellent analytical organizational interpersonal and teamwork skills<li> <li>Ability to adjust quickly to changing priorities and make quick decisions with available information<li> <li>Highlevel triage and troubleshooting skills<li> <li>Outstanding customer service prioritization multitasking communication and leadership skills<li> <li>Basic understanding of Windows and Mac operating Systems <li> <li>Basic understanding of networking concepts DNS HTTP IP etc<li> <li>Ability to review mobile computer server logs and determine where the issue resides <li> <li>Ability to troubleshoot workstation Windows amp Mac and mobile computing iOS amp Android environments <li> <li>Knowledge of SaaS and cloud computing infrastructure<li> <ul><p>Note<p> <p>H1BVisa support is not currently available for this specific position<p> <p>HYPR is an Equal Opportunity Employer<p> <p><strong>Salary $50000 $70000<strong><p> <p>Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes equity benefits and other opportunities at HYPR Individual pay decisions are based on a number of factors including location qualifications for the role experience level skillset and balancing internal equity relative to other HYPRions We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors <p> <p><br ><p>
Senior Site Reliability Engineer
Company: DAT Freight & Analytics
Location: Remote
Posted Apr 11, 2024
DAT, an award-winning SaaS technology company in the transportation supply chain logistics industry, is seeking a Senior Site Reliability Engineer. The role involves leading root cause analyses, architecting monitoring solutions, driving tech stack enhancements, and participating in on-call rotations. The ideal candidate will have expertise in SRE principles, JavaScript, AWS, Kubernetes, and preferably OpenTelemetry, Node.js, and hybrid infrastructure optimization. DAT offers a competitive salary, comprehensive benefits, and a collaborative team culture.
Sr. Program Manager, NextGen Global Health Supply Chain
Company: Bixal
Location: Remote
Posted Apr 12, 2024
<p><b><u>Location<u><b><p> <p>100 Remote This role can work remotely from anywhere in the United States You must be legally authorized to work in the US Bixal does not provide visa sponsorship <p> <p><br ><p> <div><u><b>What Will You Do<b><u><div> <p>The IDIQ Program Manager will be responsible for managing a multiyear USAID IDIQ vehicle on global health supply chain systems This position works closely with a multidisciplinary team to manage plan and execute task order activities to ensure quality and success across the project life cycle This position ensures excellence and quality assurance across the IDIQ and the organizational practice areas This role requires strategic thinking business development project management skills and a basic understanding of supply chain systems in global health<p> <p><br ><p> <p><b><u>Responsibilities<u><b><p> <p><b>Business Development<b> <p><ul><li>Oversee a competitive task order development process developing a response system to ensure proposals align with the companys capabilities and strategic goals<li> <li>Develop a task order response system that is efficient in working across internal practice areas and with consortium partners<li> <li>Provide strategic inputs and support technical management andor costingpricing solutions for compliant highquality responses to task orders<li> <li>Work collaboratively and transparently across technical practice areas internal business units and external consortium partners adapting to priorities and needs that arise during business development<li> <li>As appropriate play an active role in new client acquisition by supporting business development initiatives to enhance and grow Bixals business in each of the areas that it works<li> <ul><p><b>Program Management<b> <p><ul><li>Serve as the primary point of contact and program manager on a multiyear IDIQ ensuring highquality execution in compliance with scope and budget at the taskorder level <li> <li>Facilitate IDIQ and task order startup coordinating between project and home teams to promote operational efficiency through adherence to organizational policies systems and best practices with regular reviews to improve workflow<li> <li>Work with technical teams to submit highquality deliverables that respond to client needs<li> <li>Support contract administration procurements and logistics including the draft execution and management of consultant subcontractor and other vendor contracts<li> <li>Ensure all activities and operations maintain compliance with contractual and governmental regulations eg FARAIDAR IT security and accessibility rules local laws etc<li> <li>Actively engage in problemsolving risk identification and risk mitigation during project implementation<li> <li>Support recruiting and onboarding activities to ensure project resourcing needs are met<li> <li>Facilitate communication and collaboration between clients staff consultants and subcontractors<li> <li>Monitor and manage project budgets timekeeping and client financial and technical reporting in collaboration with the Finance unit and project teams<li> <li>Promote team awareness of Bixal policies and project management procedures ensuring compliance with Quality Management Systems<li> <li>Establish and maintain governance of SharePoint systems for internal teams and external partners<li> <li>Perform other responsibilities as assigned<li> <ul><p><b>Qualifications<b> <p><ul><li>Masters degree in International Relations Public Health Economics Business Administration or related subject<li> <li>At least 8 years of relevant professional work experience as a program or project manager on largescale USAID contracts preferably IDIQs andor BPAs<li> <li>Demonstrated project management skills including budget management contractual and procurement compliance and client relations<li> <li>Superior management and organizational skills with strong attention to detail and ability to follow through on multiple tasks<li> <li>Proven track record of proactive risk management and mitigation<li> <li>Strong crosscultural competence and ability to work flexible hours to accommodate clients or consultants in other time zones<li> <li>Deep knowledge of USAID governmentdonor contracting practices and regulations<li> <li>Excellent verbal communication and writing skills<li> <li>Willingness to learn<li> <li>A commitment to contributing to a diverse and inclusive work environment<li> <ul><p> <p><p><b><u>Perks amp benefits<u><b><p> <p>Competitive base salary<p> <p>Flex hours<p> <p>Work from home flexibility<p> <p>401K with matching incentive<p> <p>Parental Leave<p> <p>Medicaldentalvision benefits<p> <p>Flex Spending Account<p> <p>Company provided shortterm disability<p> <p>Company provided life insurance<p> <p>Commuter benefits<p> <p>Generous PTO<p> <p>11 Paid holidays<p> <p>Professional development opportunities<p> <p>New business incentive bonus<p> <p><br ><p> <p><b>Please note that candidates selected may undergo a background investigation and if applicable meet eligibility requirements for suitability<b><p> <p><br ><p> <p><i>Bixal is an equal opportunity and affirmative action employer It ensures equal employment opportunity without discrimination or harassment based on race color religion sex including pregnancy childbirth or related medical conditions sexual orientation gender identity or expression age disability national origin marital or domesticcivil partnership status genetic information citizenship status veteran status or any other characteristic protected by law We are dedicated to promoting diversity equity and inclusion within our organization and beyond<i><p> <p><p>
Sr. Rebate Trade Analyst - Remote
Company: Prime Therapeutics
Location: Remote
Posted Apr 12, 2024
The job posting is for a Sr. Rebate Trade Analyst position, which involves performing financial analyses to assess manufacturer contract performance and develop rebate estimates. The role requires advanced proficiency in Microsoft products and strong analytical skills. The position offers a competitive salary range and benefits. The company, Prime Therapeutics LLC, is an Equal Opportunity Employer.
Sales Executive
Company: YipitData
Location: Remote
Posted Apr 12, 2024
YipitData, a leading market research and analytics firm, is seeking an experienced Sales Executive to drive growth and position their products within the investment field. The role involves managing the entire sales process, qualifying leads, identifying prospects, and collaborating with research and data product teams. The ideal candidate should have at least 4+ years of enterprise subscription sales experience, a track record of exceeding sales goals, and strong communication skills. YipitData offers a competitive compensation package, flexible work hours, and a focus on employee growth and development.
Business Intelligence Analyst
Company: ClickUp
Location: Remote
Posted Apr 12, 2024
ClickUp is a productivity platform that offers a range of tools and features to help users work more efficiently. The company is seeking a Business Intelligence Analyst to join its Revenue Operations team, responsible for analyzing and interpreting complex data sets to drive strategic decision-making and enhance revenue generation.
Senior Software Engineer, Platform / Core Services
Company: Charlie Health
Location: Remote
Posted Apr 12, 2024
<div><b><b><b><strong>Why Charlie Health<strong><b> <p>Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression anxiety trauma substance use disorders and suicide Individuals who seek support are met by geographical and financial barriers driving increased urgency for a new approach to behavioral health treatment<p> <p>At Charlie Health our mission is to connect the world to lifesaving mental health treatment Our treatment programs combine curated peer groups individual therapy and family therapy into personalized evidencebased treatment plans to provide longterm healing from home By prioritizing connections among young people with shared mental health experiences and goals Charlie Health fosters sustainable healing and achieves industryleading clinical outcomes with over 90 of our clients seeing improvement in their most severe mental health symptoms<p> <p>Every member of the Charlie Health team is fueled by an unwavering passion for our mission If you share this commitment we invite you to join us in making a tangible impact on the mental health landscape<p> <div> <p><b><strong>About the Role<strong><b> <p><p>As a senior engineer on Charlie Healths platform team you will develop the core services that power Charlie Health You and your team will develop services and shared libraries that systematically improve Charlie Healths ability to deliver highquality care Specifically you will work on problems such as<p> <ul><li>Enabling our system to support new care programs and treatment offerings<li> <li>Improving the ways we communicate with our clients and their guardians<li> <li>Optimizing business processes through event driven architecture and workflow orchestration<li> <li>Personalizing the client experience by developing shared identity context<li> <ul><p>Youll thrive here if youre energized by impact have a high quality bar take an iterative approach to software engineering and are a willing and helping partner to the broader engineering organization<p> <p>Our team is comprised of passionate forwardthinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing lifesaving solutions We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way<p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Develop and maintain our shared services and libraries<li> <li>Monitor tune and improve application performance<li> <li>Define and evangelize our target architecture<li> <li>Rollout improvements to existing services owned by other teams<li> <li>Define and promote best practices across the engineering organization<li> <li>Accelerate developer velocity by identifying and abstracting common functionality<li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li>5+ years experience as a software engineer working on distributed systems<li> <li>Expert knowledge developing scalable services in Python<li> <li>Expertise developing eventdriven architecture<li> <li>Proficiency in LLMs Neural Networks and Graph Databases Skilled in applying large language models and neural networks for improved efficiency and decisionmaking along with utilizing graph databases for indepth data relationship analysis to drive optimized outcomes<li> <li>Experience designing and implementing RESTful APIs<li> <li>Outstanding debugging critical thinking and interpersonal skills<li> <li>Experience writing effective unit and integration tests<li> <li>Indepth knowledge of SQL and relational databases <li> <li>Familiarity with a cloud ecosystem such as AWS GCP or Azure AWS preferred<li> <li>Ability to make important technical tradeoff decisions with cross team implications<li> <li>Please note candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 1 dayweek<li> <ul><p>Charlie Health does not provide visa sponsorship<span> LIRemote<span><p> <p><b><strong>90Day Plan<strong><b> <p><p>In your first 90 days at Charlie Health we anticipate you might<p> <ul><li>Create new services and modify our existing system to support new clinical products<li> <li>Identify and fix bottlenecks our systems will experience at 210x current scale<li> <li>Develop libraries to handle crosscutting concerns such as audit logging access control and asynchronous communication<li> <ul><p><b><strong>Benefits<strong><b> <p><p>Charlie Health is pleased to offer comprehensive benefits to all fulltime exempt employees Read more about our benefits here<p> <div><b><b><b>Our Values<b> <ul><li>Connection<li> <ul><li>Care deeply<li> <ul><li>We care personally about every single person in the Charlie Health ecosystem our clients providers and team members alike<li> <ul><li>Inspire hope<li> <ul><li>We inspire hope with every interaction reminding our clients that we truly and unconditionally believe in them<li> <ul><ul><li>Congruence<li> <ul><li>Stay curious<li> <ul><li>We ask why five times before were satisfied with the answer We dont stick to the status quo we challenge our assumptions and remain humble<li> <ul><li>Heed the evidence<li> <ul><li>Above all were resultsoriented When we find data that calls our original plan into question we modify or pivot<li> <ul><ul><li>Commitment<li> <ul><li>Act with urgency<li> <ul><li>We work as swiftly as possible The mental health crisis is relentless and so are we<li> <ul><li>Dont give up<li> <ul><li>Our clients dont give up and neither do we Persistence is our superpower<li> <ul><ul><ul><p><br ><p><p><em>Please do not call our public clinical admissions line in regard to this or any other job posting<em><p> <p><em>Please be cautious of potential recruitment fraud If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page httpswwwcharliehealthcomcareerscurrentopenings Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company In addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team All communications with Charlie Health Talent and People Operations professionals will only be sent from charliehealthcom email addresses Legitimate emails will never originate from gmailcom yahoocom or other commercial email services<em><p> <p><em>Recruiting agencies please do not submit unsolicited referrals for this or any open role We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals<em><p> <p><em>At Charlie Health we value being an Equal Opportunity Employer We strive to cultivate an environment where individuals can be their authentic selves Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people<em><p> <p><em>Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation<em><p> <div>
Head of Engineering
Company: Cloverly
Location: Remote
Posted Apr 11, 2024
Cloverly, a company dedicated to solving the climate crisis, is seeking a Head of Engineering. The role involves leading the engineering team, collaborating on product roadmap, and implementing features. The ideal candidate should have 5+ years of experience managing engineering teams, a strong track record in delivering greenfield products, and expertise in AWS/Terraform, Python, TypeScript/React. Cloverly offers a competitive salary, meaningful equity, and a remote-first working environment.
Freelance Digital Editor
Company: MissionWired
Location: Remote
Posted Apr 11, 2024
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, known for its innovative fundraising strategies and commitment to social change. They are seeking a talented, ambitious self-starter with excellent editing and research skills to join their quality assurance freelance team. The role involves editing fundraising and advocacy emails, fact-checking, technical quality assurance, and working with client teams. The pay rate begins at $25/hour, with potential increases based on experience.
Site Reliability Engineer
Company: DAT Freight & Analytics
Location: Remote
Posted Apr 11, 2024
DAT is an award-winning employer of choice, looking for a Site Reliability Engineer to join their Platform Engineering team. The company offers a hybrid work environment, competitive salary and benefits package, and opportunities to work on impactful projects.
Blockchain Solution Engineer
Company: Crypto.com
Location: Remote
Posted Apr 12, 2024
<p><span>We are seeking a Blockchain Solutions EngineerDeveloper Relations Engineer to join our vibrant blockchain team As a Blockchain Solutions Engineer you will be the bridge between blockchains and the broader developer community Your mission is to foster strong relationships with developers providing them with the tools resources and support to thrive within the blockchain ecosystem This position requires a keen interest in blockchain technology a collaborative spirit and a commitment to providing exceptional technical support and guidance<span><p> <p><b>Responsibilities<b> <p><ul><li><b>Stay updated on blockchain industry trends<b> emerging technologies and the competitive landscape to identify opportunities for growth and improvement<li> <li><b>Engage with the developer community<b> to gather valuable insights identify areas for product enhancement and solve the problems<li> <li>Serve as a <b>proactive champion<b> for developers actively addressing their concerns and facilitating a supportive and engaging community environment<li> <li><b>Collaborate with various teams<b> such as product marketing and engineering teams to ensure developer relations initiatives are aligned with business strategies and objectives<li> <li><b>Create and maintain comprehensive technical documentation<b> tutorials sample code and other resources to empower developers<li> <li><b>Provide timely and effective technical support<b> to developers assisting with troubleshooting technical inquiries and integration challenges<li> <ul><p><b>Requirments<b> <p><ul><li>Positive attitude with a strong desire to learn and grow within a Community Management and Engineering team<li> <li>Familiarity with community management platforms such as Telegram and Discord<li> <li>Basic understanding of programming languages and software development tools for example Solidity TypeScript Golang or Rust<li> <li>Bachelors degree in Computer Science Software Engineering or a related field or equivalent practical experience<li> <li>Minimum 1 year of experience in a similar role with exposure to software engineering customer support or developer relations<li> <li>Excellent communication and interpersonal skills with the ability to articulate complex technical concepts in a clear and userfriendly manner<li> <li>Strong problemsolving abilities and attention to detail<li> <ul><p> <p><p><b>Life <b><b>Cryptocom<b><p> <p><span> <span><p> <p><span>Empowered to think big Try new opportunities while working with a talented ambitious and supportive team<span><p> <p><span>Transformational and proactive working environment Elevate employees to find thoughtful and innovative solutions<span><p> <p><span>Growth from within We help to develop new skillsets that would impact the shaping of your personal and professional growth<span><p> <p><span>Work Culture Our colleagues are some of the best in the industry we are all here to help and support one another<span><p> <p><span>One cohesive team Engage stakeholders to achieve our ultimate goal Cryptocurrency in every wallet <span><p> <p><span> <span><p> <p><span> <span><p> <p><b><i>Are you ready to kickstart your future with us <i><b><p> <p><span> <span><p> <p><b>Benefits<b><p> <p><span> <span><p> <p><span>Competitive salary <span><p> <p><span>Medical insurance package with extended coverage to dependents <span><p> <p><span>Attractive annual leave entitlement including birthday work anniversary<span><p> <p><span>Work Flexibility Adoption Flexiwork hour and hybrid or remote setup<span><p> <p><span>Aspire career alternatives through us Our internal mobility program can offer employees a diverse scope <span><p> <p><span>Work Perks <span>cryptocom<span> visa card provided upon joining <span><p> <p><span> <span><p> <p><span>Our <span>Cryptocom<span> benefits packages vary depending on region requirements you can learn more from our talent acquisition team<span><p> <p><span> <span><p> <p><b>About <b><b>Cryptocom<b><b><b><p> <p><span> <span><p> <p><span>Founded in 2016 <span>Cryptocom<span> serves more than 80 million customers and is the worlds fastest growing global cryptocurrency platform Our vision is simple Cryptocurrency in Every Wallet™ Built on a foundation of security privacy and compliance <span>Cryptocom<span> is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders creators and entrepreneurs to develop a fairer and more equitable digital ecosystem<span><p> <p><span> <span><p> <p><span>Learn more at <span>httpscryptocom<span> <span><p> <p><span> <span><p> <p>Cryptocom<span> is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way <span>Cryptocom<span> values diversity and inclusion seeking candidates with a variety of backgrounds perspectives and skills that complement and strengthen our team<span><p> <p><span> <span><p> <p><span>Personal data provided by applicants will be used for recruitment purposes only<span><p> <p><span> <span><p> <p><p>
Greek Life Advisory Board
Company: Civic Nation
Location: Remote
Posted Apr 12, 2024
It's On Us is recruiting current college students for an advisory board to provide insights on Greek Life members' engagement in healthy relationships, sexual health, and violence prevention. The advisory board activities will take place over Summer 2024, involving one 1:1 discussion and two meetings, totaling 5 hours. It's On Us, founded by the Obama-Biden White House, is a large-scale campaign combating campus sexual assault through education and culture change. Civic Nation, a nonprofit ecosystem, hosts It's On Us and other initiatives to build a more inclusive America. Volunteers will receive a $100 VISA gift card as appreciation for their time.