Lead With Heart - Display Empathy And Compassion Jobs in Chicago, IL

83,799 open positions · Updated daily

Looking for Lead With Heart - Display Empathy And Compassion jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Lead With Heart - Display Empathy And Compassion position in the Chicago, IL area.

Product Manager (CX)

Company: Press Ganey

Location: Chicago, IL

Posted Feb 02, 2025

PG Forsta is a global healthcare and technology company seeking a Product Manager with 35 years of SaaS experience, preferably in healthcare. The role involves working with the Consumer Experience team to develop and grow product solutions for the healthcare consumer market. The successful candidate will facilitate product growth, understand market and client experiences, and drive product launches. They will work closely with various teams, including executives, clients, design, engineering, marketing, and sales. The company offers a competitive salary, flexible work environment, and various benefits. The expected base salary ranges from $101,000 to $120,000.

ISV Partner Account Manager, MM

Company: Klaviyo

Location: Chicago, IL

Posted Feb 02, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking an ISV Partner Account Manager. This role involves driving revenue growth through strategic partnerships, executing high-impact go-to-market strategies, and collaborating with sales and marketing teams. The manager will also build and maintain strong relationships with partners, work on joint demand generation campaigns, and monitor sales performance. The ideal candidate should have a sales orientation, strong negotiation skills, deep market and product knowledge, and be data-driven. Klaviyo offers competitive benefits and a culture of learning.

IT Infrastructure Architect

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Junior Photo Project Coordinator

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages