Lead With Heart - Display Empathy And Compassion Jobs

1,889,653 open positions · Updated daily

With 1,619 openings, Lead With Heart roles are in high demand as tech companies recognize that empathy drives customer loyalty, reduces churn, and fuels innovative product design. The surge is especially visible in AI ethics, mental‑health platforms, and inclusive tech, where understanding human nuance is a competitive advantage.

Typical positions include Customer Success Managers who conduct empathy interviews, UX Researchers who map emotional touchpoints, Accessibility Advocates who apply WCAG standards, Community Managers who nurture peer support networks, and Product Managers who integrate design‑thinking frameworks. Each role blends data analysis with human‑centered storytelling to shape products that resonate with diverse audiences.

Salary transparency is critical in this field because empathy‑focused talent is often under‑paid relative to technical peers. Clear pay bands help recruiters attract qualified professionals, reduce bias, and demonstrate a company’s commitment to equitable treatment—values that resonate strongly with candidates who choose careers that prioritize compassion.

Senior Investigator

Company: Twilio

Location: USA

Posted Dec 20, 2025

This job posting seeks a Senior Investigator for Twilio's Legal team in the NAMER region, emphasizing experience in employee relations, investigations, and compliance. Responsibilities include conducting thorough investigations, managing case systems, and ensuring fair resolutions. The role offers competitive pay, remote work options, and benefits like healthcare and retirement plans, with salary ranges varying by location.

Distinguished Data Systems Architect - Data Engineering

Company: GitLab

Location: USA

Posted Dec 20, 2025

This role involves leading data architecture for GitLab's SaaS and self-managed platforms, focusing on scalable systems, governance, and monetizable data services. Key skills include experience with distributed systems, cloud-native tools, and AI-driven patterns.

Engineering Manager

Company: Typeform

Location: UK

Posted Dec 20, 2025

This role involves leading engineering teams to foster a high-performance culture, using technologies like Go, React, and AWS. Candidates must have experience managing large teams and technical expertise in cloud-based products.

Product Marketing Manager - Invoicing

Company: Mercury

Location: USA

Posted Dec 20, 2025

The text discusses the historical hawala system's role in enabling trust-based trade across regions and highlights Mercury's modern banking platform focused on quality, trust, and speed. It emphasizes their invoicing product's popularity and a job opportunity with competitive compensation and growth potential.

Research Scientist

Company: Wikimedia Foundation

Location: USA

Posted Dec 20, 2025

The Wikimedia Foundation seeks a Research Scientist for a remote role, emphasizing open knowledge, collaboration, and global impact. The position requires a PhD, technical skills, and commitment to their mission, with a competitive salary range.

Sales Development Representative (French speaker)

Company: Twilio

Location: Ireland

Posted Dec 20, 2025

Twilio's Sales Development Representative role emphasizes growth, collaboration, and competitive benefits, offering opportunities for career advancement and impactful work.

Marketing Manager

Company: Mozilla

Location: USA

Posted Dec 20, 2025

MZLA Technologies, a Mozilla subsidiary, develops open-source email tools like Thunderbird, empowering millions. They seek a Marketing Manager to grow their brand, offering competitive salaries, remote work, and comprehensive benefits.

Growth Operations Manager

Company: Cobalt

Location: USA

Posted Dec 20, 2025

Cobalt provides pentesting services with a focus on agile business solutions and remote team collaboration. The company is hiring for a Marketing Operations Manager role with responsibilities spanning GTM alignment, process design, and cross-functional leadership. Cobalt emphasizes equal opportunity employment and fair compensation practices.

Staff Security Engineer - Product Security

Company: Mozilla

Location: USA

Posted Dec 20, 2025

Mozilla's mission to improve the internet through security and privacy initiatives. The Security Engineer role involves protecting users, ensuring secure software development, and contributing to a global public resource. Benefits include competitive pay, remote work, and professional growth opportunities.

Sales Enablement Manager

Company: Figma

Location: USA

Posted Dec 20, 2025

This job description highlights a critical role in connecting Figma's product roadmap with global sales teams, emphasizing opportunities to shape education programs, build scalable initiatives, and collaborate with key teams in a fast-paced environment. The role offers growth potential and a competitive benefits package.

Content Lead

Company: Builder.io

Location: USA

Posted Dec 20, 2025

The job description highlights a pivotal role in shaping Builderio's narrative, emphasizing collaboration across teams, impactful storytelling, and growth opportunities. It showcases a dynamic environment with clear career development and a focus on high-quality content creation.

Sales Development Representative (German speaker)

Company: Twilio

Location: Ireland

Posted Dec 20, 2025

This job posting highlights Twilios commitment to growth-oriented careers, collaborative teamwork, and professional development. The role emphasizes building relationships, achieving goals, and working in a dynamic environment with opportunities for leadership and innovation.

Frequently Asked Questions

What are the typical salary ranges for Lead With Heart roles by seniority?
Associate (Junior): $60k–$80k; Mid‑level: $80k–$110k; Senior: $110k–$140k; Lead: $140k–$170k.
Which skills and certifications are required for these positions?
Key skills include empathy mapping, design‑thinking, user research, and data storytelling. Certifications such as Certified Customer Experience Professional (CCXP), Certified Empathy Practitioner, and WCAG 2.1 AA Accessibility Specialist are highly valued.
Is remote work available for Lead With Heart roles?
Yes—most listings support fully remote or hybrid arrangements, with many companies offering flexible schedules to accommodate global teams.
What are common career progression paths in this category?
Typical progression: Associate → Senior → Lead → Manager → Director → VP of Customer Experience or Product.
What are the current industry trends affecting Lead With Heart roles?
Trends include empathy‑driven product design, AI ethics oversight, mental‑health platform integration, inclusive design standards, and community‑centric support ecosystems.

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