Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Network Solutions Architect

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is an international cloud and edge leader seeking a Network Solutions Architect to join their Infrastructure Team. The role involves designing and evolving global network infrastructure, developing interconnection strategies, managing capacity expansion, and collaborating with various teams. Gcore offers a competitive benefits package and values its employees.

Global Head of FP&A

Company: Canva

Location: Remote

Posted Dec 01, 2025

Canva is seeking a Global Head of FP&A to lead their finance team and drive financial strategy as the company continues its hypergrowth journey. The role involves leading a global FP&A team, developing financial plans, managing KPIs, partnering with cross-functional teams, and driving efficiency through process improvements and AIdriven insights.

Engineering Manager - Earn

Company: Kraken

Location: Remote

Posted Dec 01, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, education, and client support while seeking an Engineering Manager to lead cross-functional projects. Job details highlight innovation, technical excellence, and inclusive culture.

Account Manager

Company: Capchase

Location: Remote

Posted Dec 01, 2025

Capchase is a leading platform for vendor financing in the tech industry, helping software and hardware vendors offer flexible installment payments to improve conversion rates and cash flow. The company has provided over $25B in funding to thousands of companies and is backed by prominent investors. Capchase is seeking an Account Manager to manage vendor relationships, scale financing programs, and drive partner success.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is an international cloud and edge leader seeking a Software Python Engineer to work on developing compute products. The company collaborates with industry giants and offers a benefits package to support employee health, wellbeing, and professional growth.

Senior Security Architect & Cyber Lead

Company: WCG International Consultants Ltd.

Location: Remote

Posted Dec 01, 2025

The company, WCG, has been creating sustainable employment opportunities across Canada since 1994. They are seeking a Senior Security Architect and Cyber Lead to shape and safeguard the digital future of WCG, working closely with cross-border Digital teams and managing a skilled cybersecurity team. The role offers a competitive salary, comprehensive benefits, and opportunities for learning and development.

Sr. Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Dec 01, 2025

CoreSphere seeks a remote Salesforce Developer with 5+ years of experience in Salesforce and Vlocity PSS development. The role involves designing solutions, collaborating with teams, and includes competitive pay and benefits. The position requires certifications and security clearance, with a focus on public sector projects.

Senior Frontend Engineer - Backbone Player (All Genders)

Company: Dailymotion

Location: Remote

Posted Dec 01, 2025

Dailymotion is a video platform that aims to broaden users' horizons and create a better, safer internet. The company values opening perspectives, making bold moves, building a safer world, and creating meaning. They are seeking a Senior Frontend Engineer to work on their flagship HTML video player, which is used by over 300 million users monthly.

Sr. Salesforce Business Analyst

Company: CORESPHERE LLC

Location: Remote

Posted Dec 01, 2025

The Senior Salesforce Business Analyst role involves collaborating with stakeholders to identify business needs, translate them into actionable requirements, and deliver high-quality Salesforce solutions. The position requires excellent communication skills, analytical abilities, and experience with Salesforce implementation and Agile methodologies.

Client Success Manager

Company: Bamboo Works

Location: Remote

Posted Dec 01, 2025

Bamboo Works is a fast-growing international staffing firm seeking a Client Success Manager to handle incoming leads, guide clients through the early stages, and build strong relationships. The role is client-facing, remote, and based in the Philippines. The ideal candidate should have exceptional communication skills, a professional presence, and at least 1-2 years of experience in staffing, recruitment, or outsourcing, preferably in a client-facing role.

Systems & Controls Accountant

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring a Systems & Controls Accountant to drive best practices in systems, processes, and controls, with a focus on NetSuite implementation and automation.

Head of Sales & Retail

Company: Glitch Productions

Location: Remote

Posted Dec 01, 2025

Glitch Productions is a fast-growing independent animation studio based in Parramatta CBD with over 16 million YouTube subscribers. They are seeking a Head of Sales & Retail to build and scale their sales, retail, and ecommerce ecosystem across various product categories. The role involves developing sales strategies, managing retail partnerships, optimizing ecommerce operations, and driving growth through data-informed decision making.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages