Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Lead Data Product Manager

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot is seeking talented professionals to join their team and build smart money management and payment solutions. They are evolving to a new Work from Anywhere model to attract the best talent. The Lead Data Product Manager role involves building scalable data platforms, collaborating with cross-functional teams, and defining data governance policies.

Sr. Data Engineer

Company: Zapier

Location: North America

Posted Nov 23, 2025

Zapier is a company that builds automation and AI products to help businesses scale. They are looking for a Senior Data Engineer to help shape the future of data usage in their products. The role involves architecting and scaling data systems, defining data architecture and standards, driving standards quality and governance, performance tuning, maintenance and optimization, advancing reusability and enablement, and influencing technical direction. Zapier values diversity, inclusion, and remote work.

Assistant Claims Team Lead - Workers Compensation

Company: Sedgwick

Location: USA

Posted Nov 23, 2025

Sedgwick is a global company that offers a caring culture, work-life balance, and opportunities for career growth. They are recognized as one of the greatest workplaces in America and offer a comprehensive benefits package. The Assistant Claims Team Lead role involves overseeing teams, providing technical guidance, and maintaining client relationships.

Senior Full Stack Engineer

Company: PadSplit

Location: Latin America

Posted Nov 23, 2025

PadSplit is hiring a Full Stack Engineer to join an international engineering team. The role requires proficiency in both frontend and backend technologies, strong problem-solving skills, and the ability to work collaboratively in a Pod. The ideal candidate will develop and maintain both frontend and backend components, optimize application performance, and stay updated with the latest industry trends.

Director of Vertical Marketing - Student Loan Refinance

Company: QuinStreet

Location: USA

Posted Nov 23, 2025

The job posting is for a Director of Vertical Marketing Student Loan Refinance role at AmONE Financial Solutions. The position involves managing client relationships, optimizing campaigns, and contributing to the growth of the vertical. The ideal candidate should have strong relationship-building skills, excellent communication abilities, and experience in account management within digital media or performance marketing.

Salesforce Technical Architect

Company: TTEC Digital

Location: USA

Posted Nov 23, 2025

TTEC Digital is seeking a Salesforce Technical Architect to join their growing Salesforce Practice. The role involves driving technical solutions, collaborating with various teams, and providing product consulting across the Salesforce platform. The company values employee well-being and offers a remote, full-time position with competitive compensation and benefits.

Reconciliation Manager (pharma agency exp desired)

Company: EVERSANA

Location: USA

Posted Nov 23, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Reconciliation Manager to process financial data, manage consulting agreements, and ensure compliance.

Data Scientist - Product, Features & Growth

Company: Canva

Location: Australia

Posted Nov 23, 2025

Canva is seeking data scientists to join their team and help drive strategic decisions through data analysis, experimentation, and building data models and dashboards. The role involves partnering with teams across Canva, designing and analyzing AB tests, and communicating findings to technical and non-technical audiences. Canva offers a range of benefits, including equity packages, inclusive parental leave, and flexible leave options.

Sr Manager - DevOps Engineering

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and foster a strong culture of performance and connectedness. The DevOps Engineering Sr Manager role is pivotal in shaping and leading the company's DevOps and Release Engineering functions, focusing on CICD pipeline development, cloud infrastructure management, and fostering innovation within cross-functional teams.

Senior Python Developer

Company: Talent Hackers

Location: Latin America

Posted Nov 23, 2025

This job posting seeks a Senior Python Developer with experience in backend architecture, DevOps, AI, and telephony integrations. Key responsibilities include writing production-ready code, mentoring junior developers, managing CI/CD pipelines, and designing AI agent systems. Requirements emphasize 5+ years of Python experience, strong architectural skills, and collaboration in development teams.

Partner Architect - Cisco

Company: Optiv

Location: USA

Posted Nov 23, 2025

The Partner Architect at Cisco is a strategic technical advisor and enablement leader who bridges Optiv's sales, services, and partner ecosystems. The role involves driving presales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs. The Partner Architect will champion assigned partner technologies, showcase use cases, align solutions with client goals, and ensure seamless integration across Optiv's portfolio.

Director of Vertical Marketing - Small Business Loans

Company: QuinStreet

Location: USA

Posted Nov 23, 2025

The job posting is for a Director of Vertical Marketing Small Business Loans at AmONE Financial Solutions. The role involves managing client relationships, optimizing campaigns, and contributing to the growth of the vertical. The ideal candidate should have strong relationship-building skills, excellent communication abilities, and experience in account management within digital media or performance marketing.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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