Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Python Software Engineer

Company: Nearform

Location: UK

Posted Nov 22, 2025

This job posting highlights a remote permanent Senior Python Engineer role at Nearform, emphasizing benefits like flexible working, competitive compensation, professional development opportunities, and a supportive work environment. The position involves designing scalable solutions and collaborating with global teams, with a focus on technical excellence and innovation.

Head of Corporate Strategy

Company: Upwork

Location: USA

Posted Nov 22, 2025

Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.

Sales Director

Company: Cloudbeds

Location: Thailand

Posted Nov 22, 2025

The role of Sales Director at Cloudbeds involves driving growth by leveraging expertise in hospitality technology to build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. The position requires a hunter role focusing on acquiring new clients and delivering on sales forecasts.

Manager - Internal Integration and Automation

Company: Sprout Social

Location: USA

Posted Nov 22, 2025

Sprout Social is seeking a Manager to lead foundational integrations and automations using AI. The role involves working closely with executive leaders to shape the long-term vision for intelligent automation. The ideal candidate should have a blend of business acumen, technical expertise, and soft skills. The company offers a unique structure for career growth, exposure to various projects, and opportunities to make a deeper impact on the organization.

Senior Technical Recruiter

Company: Grafana Labs

Location: Canada

Posted Nov 22, 2025

This job posting seeks a Senior Technical Recruiter for a remote role based in the Eastern time zone, supporting RampD teams with technical and product hiring on a 6-month contract. Responsibilities include full-cycle recruitment, sourcing passive candidates, and collaborating with the Talent Team. The role requires experience in SaaS/Tech hiring, proficiency with Greenhouse and LinkedIn Recruiter, and adaptability to a high-paced, remote-first environment.

Engineering Manager - Accounting

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Creative Strategist - Acquisition

Company: Trafilea

Location: USA

Posted Nov 22, 2025

Trafilea is a consumer tech platform that builds and scales AI-powered, digitally native brands with a global presence. They offer a dynamic, remote work environment and seek a creative strategist to lead performance-driven storytelling and ad campaigns across multiple platforms.

Partner Sales Executive

Company: Canonical

Location: Australia,New Zealand,Anywhere

Posted Nov 22, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.

Technical Lead II - Data Infrastructure, Backend

Company: HubSpot

Location: USA

Posted Nov 22, 2025

HubSpot is seeking a Technical Lead II to join the Data Infrastructure Batch Processing Team. The team processes large datasets using Spark, Hadoop, and Iceberg, supporting thousands of jobs daily. The role involves leading a team of engineers, designing scalable backend services, collaborating with teams, and driving innovation in data processing technologies.

Senior Backend Engineer (Ruby), Monitor: Platform Insights

Company: GitLab

Location: APAC,Australia,New Zealand

Posted Nov 22, 2025

The Platform Insights Team aims to create a unified data event platform for querying, visualizing, and analyzing data to optimize workflows within GitLab. They are seeking a Senior Backend Engineer with experience in high-scale Ruby on Rails applications, distributed systems, and data-rich environments. The role involves leading development, collaborating with stakeholders, maintaining code quality, and mentoring team members.

Client Happiness Associate - Support & Sales

Company: Earnest

Location: USA

Posted Nov 22, 2025

The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.

Member of Technical Staff - Product Engineer

Company: Runway

Location: North America,Europe

Posted Nov 22, 2025

Runway is hiring a Staff Product Engineer to build AI-powered video creation and collaboration tools. The role involves creating rich multimedia interfaces, working with a world-class engineering team, and improving performance and code quality. The company values diversity, pay equity, and offers a competitive salary range.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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