Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Expert Security Engineer - Security Controls Adoption & Assurance

Company: Jimdo

Location: Remote

Posted Nov 21, 2025

Jimdo is a growing, profitable company founded in 2007 that offers a GDPR-compliant website builder and various tools to help microbusinesses thrive. They are seeking a security expert to join their small team and help protect their people and assets from threats while ensuring secure business operations.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor offers a positive work environment with flexible remote options, competitive compensation, and a focus on customer success. The role involves sales and relationship building with B2B clients, aligned with core values of simplicity and purpose.

Senior Engineering Manager - Navigation SDK & Apps

Company: Mapbox

Location: Remote

Posted Nov 21, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.

Senior Meeting Planner (pharma agency exp required)

Company: EVERSANA

Location: USA

Posted Nov 21, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Meeting Planner with experience in pharmaceutical meetings, strong organizational skills, and proficiency in CVENT and virtual meeting platforms.

Revenue Integrity Coding Billing Specialist

Company: Guidehouse

Location: USA

Posted Nov 21, 2025

The Revenue Integrity Coding Billing Specialist position is a fully remote role that provides revenue cycle support services. The role involves reviewing and resolving Medicare and third-party payer accounts, performing charge master reconciliation audits, and ensuring compliance with billing guidelines. The position requires 5+ years of Revenue Integrity experience, coding certifications, and expertise in ICD-10, CPT, and HCPCS Level II coding.

Payments Business Development Manager

Company: Blackbaud

Location: USA

Posted Nov 21, 2025

Blackbaud is seeking a Payments Business Development Manager to promote their integrated payment solutions to third-party platforms, expand market share, and drive revenue growth. The role involves developing a go-to-market strategy, identifying potential partners, negotiating deals, and supporting partner onboarding and success.

Video Editor/Motion Graphics Designer

Company: Storm Ideas

Location: USA

Posted Nov 21, 2025

The job posting describes a fully remote, full-time contractor position with Storm Ideas, a company that works with globally recognized brands in US entertainment. The role involves producing high-quality video content using Adobe Suite, working with the latest hardware and software, and collaborating with an international team. The company values creativity, innovation, and embracing emerging technologies like AI.

Senior Manager - Community and Social Engagement

Company: Monarch Money

Location: Remote

Posted Nov 21, 2025

Monarch is a personal finance platform aiming to simplify financial complexity, offering a remote work environment with competitive benefits and a focus on community engagement. They seek a Sr Manager to drive growth through social media and community strategies.

Workday Extend Lead

Company: Guidehouse

Location: USA

Posted Nov 21, 2025

The job posting is for an Extend Lead position at Guidehouse, working with Workday solutions. The role involves designing and developing Extend applications, leading projects, and collaborating with clients. The position requires a bachelor's degree or equivalent experience, Workday certification, and integration development experience. Guidehouse offers a comprehensive benefits package and a competitive salary range.

Producer

Company: Storm Ideas

Location: South Africa

Posted Nov 21, 2025

The job posting describes a remote Product role at Storm Ideas, a company that creates social media content for US entertainment clients. The role involves ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.

Manager/Director of Strategic Partnerships

Company: Aria Systems

Location: USA

Posted Nov 21, 2025

Aria Systems is seeking a full-time Manager/Director of Strategic Partnerships to drive channel sales and revenues with existing strategic partners like ServiceNow and Salesforce. The role involves building and maintaining strong partner relationships, managing partner accounts, collaborating with internal teams, and developing strategic plans to expand the company's partnership ecosystem. Aria offers a flexible, rewarding work environment with competitive salaries, benefits, and stock options.

Producer (Graphic Design Specialisation)

Company: Storm Ideas

Location: USA

Posted Nov 21, 2025

The job posting describes a fully remote Product role at Storm Ideas, a company that creates engaging social content for major US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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