Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Senior Frontend Engineer - React Native
Company: Zepz
Location: South Africa
Posted Nov 21, 2025
Zepz is seeking passionate, customer-focused engineers to work in cross-functional teams, contributing to product development and improving customer experience. The role involves working with various tech stacks, collaborating with other engineers, and owning larger pieces of work.
Associate Onboarding Manager
Company: Comply
Location: USA
Posted Nov 21, 2025
Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They are seeking an Associate Onboarding Manager to join their post-sales organization and help lead clients through the successful implementation of the Comply platforms. The role involves managing the onboarding process, establishing relationships with stakeholders, becoming a product expert, monitoring progress, driving escalations, training clients, and transitioning clients to the Customer Success team.
Platform Engineer
Company: Megaport
Location: North America
Posted Nov 21, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking an experienced Platform Engineer to join the Edge Services Development team and work on the platform that powers the Megaport Cloud Router and Megaport Virtual Edge products.
Strategic Sourcing Manager - Corporate
Company: Airbnb
Location: USA
Posted Nov 21, 2025
The Strategic Sourcing team at Airbnb plays a key role in enabling the company to operate efficiently and scale sustainably. The team partners closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb's business priorities while driving innovation, value, and stakeholder success. The Strategic Sourcing Manager for Professional Services will lead end-to-end sourcing and supplier relationship management across key spend areas, acting as a trusted advisor to influence decisions, mitigate risks, and drive supplier performance.
AirCover UX Enablement Manager
Company: Airbnb
Location: USA
Posted Nov 21, 2025
The AirCover team at Airbnb is responsible for managing the AirCover business and delivering best-in-class services to their community of hosts and guests. The role involves driving innovative user-centered design, leading the organization's operating rhythm, and leveraging AI-driven tools to elevate user experiences. The ideal candidate is passionate about understanding users, leveraging data-driven insights, and shaping the future of agentic AI-driven UX.
Enterprise Marketing Lead
Company: Douro Labs
Location: Anywhere
Posted Nov 21, 2025
Douro Labs is seeking an Enterprise Marketing Lead to drive their go-to-market strategy for institutional-grade market data. The ideal candidate will have experience developing comprehensive marketing strategies for financial institutions and creating effective acquisition campaigns for B2B subscription products. The role involves developing and executing a B2B marketing strategy, creating high-conversion assets, owning the full marketing funnel, collaborating with BD and engineering, analyzing performance, and managing agencies and vendors.
Mid/Senior Smart Contract Engineer
Company: LI.FI
Location: EMEA,APAC
Posted Nov 21, 2025
LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a mid-level Smart Contract Engineer with experience in Solidity, TypeScript, and YUL/Assembly to join their API Expansion Team.
Engineering Manager - Marketplace
Company: Goodnotes
Location: Singapore
Posted Nov 21, 2025
The Goodnotes Marketplace is a digital platform that connects millions of users with productivity tools and content. The company is looking for an experienced Engineering Manager to lead the Marketplace Engineering team, which includes iOS, FullStack, ML, DataOps, and Backend engineers. The role involves providing technical leadership, shaping architectural decisions, driving product strategy, and building a new AI-driven full stack tool to empower Marketplace offerings.
Claims Team Lead | Auto Property Damage
Company: Sedgwick
Location: USA
Posted Nov 21, 2025
Sedgwick is a global company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the best workplaces in the financial services and insurance industry. The job description for a Claims Team Lead position is provided, highlighting the responsibilities, qualifications, and benefits of the role.
Consultant - Strategy & Risk
Company: Optiv
Location: Canada
Posted Nov 21, 2025
This remote position in cybersecurity and risk management consultancy involves conducting security risk assessments, compliance evaluations, and developing risk management programs. The role requires a bachelor's degree, 2-5 years of experience, and knowledge of cybersecurity principles and risk management frameworks. Optiv offers a supportive work environment, professional training, and volunteer opportunities.
Scale Customer Success Manager
Company: Comply
Location: USA
Posted Nov 21, 2025
Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They serve thousands of clients and empower Chief Compliance Officers to manage regulatory obligations, mitigate risk, and scale efficiently. The Scale Customer Success Manager role involves building excellent customer experiences, driving adoption, and leveraging data-driven programs to support customers.
FX Stablecoin Trader
Company: Zepz
Location: South Africa
Posted Nov 21, 2025
This text describes a FX Stablecoin Trader role with responsibilities including trading strategy execution, risk management, platform automation, and reporting. It outlines qualifications, competencies, and KPIs for the position, emphasizing expertise in digital FX markets and stablecoin operations.