Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Data Scientist (L5) - Promotional Media Measurement Science
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Promotional Media Measurement Science team conducts research and develops metrics to improve promotional assets and member engagement. The team seeks a senior data scientist to drive technical innovation and produce business impact by developing models, metrics, and insights to optimize promotional assets.
Internet Measurement and Geolocation Software Engineer (L5)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect group builds and manages a content delivery network that delivers streaming video and leverages physical infrastructure. The GNI team focuses on mapping devices to real-world locations and leveraging network insights to improve the business while protecting member privacy.
Software Engineer L5 - GenAI Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a data platform for various business functions, enabling data-driven decisions. The GenAI Platform team aims to boost productivity by providing tools for building GenAI applications. Netflix offers comprehensive benefits and promotes diversity and inclusion.
Senior Technical Producer - Games
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking an experienced technical producer to help enable innovative and efficient platforms and services for game developers. The role involves defining and executing the needs of the games technology strategy, working with game development teams and peers across Product and Technology, and ensuring features are delivered on time for evaluation and adoption by game studios.
Data Scientist (L5) - Customer Service
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company values data science and customer service to deliver top-notch experiences aligned with its business strategy. The role involves leading the evolution of customer service metrics, partnering with various teams, and expanding the use of metrics across Netflix.
Network Security Engineer L5
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading global entertainment service with a diverse network infrastructure. They are seeking a skilled Network Security Engineer to design, implement, and maintain secure network infrastructure across various environments. The role involves collaborating with technical teams, driving continuous improvement in network and content security, and fostering a culture of security awareness.
Staff Product Designer - Design Systems (TV)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a tenured System Designer to take ownership of their expanding TV Design System within Hawkins, a centralized design system that supports Netflix's Consumer business. The role involves owning the long-term vision and strategy for the TV design system, partnering with cross-functional leadership, developing scalable adoption strategies, and establishing design system standards and processes.
Software Engineer L5 - Build and Release Tools, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Model Observability & Lifecycle Management teams provide a centralized MLOps platform to multiply productivity for ML researchers. The Build and Release group is building a monorepo environment for ML engineers and researchers, seeking strong build engineers with experience in B&R best practices at scale.
Senior Product Designer - Enterprise XD
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a global entertainment company that aspires to entertain the world by innovating on how entertainment is imagined, created, and delivered. The company is expanding its business in new ways to serve its global members, including evolving how it offers best-in-class entertainment content and new forms of entertainment like games and live events. Netflix leverages vast data sets and cutting-edge AI technology to improve operational workflows and enhance content decision-making. The role described is for a Senior Designer on the Enterprise Experience Design team, which focuses on developing products to help Netflix and its partners plan, produce, launch, and promote the best content for its members at a global scale.
Product Manager - Games Developer Tools
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is expanding its games division with opportunities to develop developer tools and grow its Games on TV product globally. The role combines product management with developer advocacy, requiring strategic collaboration and technical expertise. The company offers competitive compensation and comprehensive benefits.
QA Test Lead
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced QA Test Lead to join their Netflix Games Studio and oversee the quality assurance of their video game releases. The role requires strong testing expertise, project management skills, and a deep understanding of Android and iOS devices. The ideal candidate will lead a team of QA testers, develop test plans, and ensure games meet Netflix's quality standards.
Site Reliability Engineer (L4/L5) - Netflix Ads
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Ads Reliability Engineering SRE team is responsible for ensuring the stability, resilience, and scalability of the critical systems powering the Netflix Ad Suite. The role involves designing and maintaining scalable infrastructure, collaborating with engineering and product teams, developing automation tools, and championing a culture of reliability.