Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Senior Software Engineer - Firefox Desktop Integrations
Company: Mozilla
Location: Canada,UK
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. The role of a Senior Software Engineer involves contributing to the development and improvement of Firefox features related to installs, updates, and OS integrations, as well as tackling platform-specific challenges in low-level operating system integration on Windows and/or macOS.
Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and experience executing complex ads projects involving math, auctions, bidding, optimization, and serving infrastructure.
Regional Sales Director
Company: Finite State
Location: EMEA
Posted Nov 16, 2025
The job posting is for a Regional Sales Director RSD EMEA position at Finite State. The role involves engaging, expanding, and executing sales operations across the EMEA region, focusing on software-defined product sectors and industries affected by modern device security and compliance pressures. The ideal candidate should have deep knowledge of the regional business landscape, proven track record in enterprise software or B2B technology sales, and exceptional solution selling capabilities. The position requires managing complex consultative sales cycles, cultivating relationships with C-level executives, and maintaining strong postsale relationships with customers. The company offers comprehensive benefits, equity, and the opportunity to work fully remotely while building the leading platform for connected device cybersecurity.
Learning Experience Designer
Company: Newsela
Location: USA
Posted Nov 16, 2025
The job posting is for a Learning Experience Designer to develop high-quality English Language Arts instructional materials and assessments. The role requires experience in curriculum standards, pedagogical best practices, and assessment design. The ideal candidate will collaborate with a team, utilize technology tools, and leverage research to create engaging and effective resources for diverse learners.
Production Manager - Direct Mail
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is looking for a production manager to join their direct mail team.
Senior Fullstack Engineer - Notifications Engagement
Company: Reddit
Location: USA
Posted Nov 16, 2025
The Notifications team at Reddit is hiring a Senior Fullstack Engineer to help deliver engaging content to users through push notifications and emails. The role involves building across the stack, collaborating with a talented team, mentoring engineers, and contributing to product and technical strategy. The ideal candidate has 8+ years of software engineering experience, with a focus on backend and web platforms, and experience with GraphQL, gRPC, and API design.
Assessment Content Creator - Middle School Math (6-8)
Company: Khan Academy
Location: USA
Posted Nov 16, 2025
Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.
Pricing Analyst
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 16, 2025
This job description outlines a Pricing Analyst role at GitLab, focusing on pricing strategy, data analysis, and collaboration with cross-functional teams. Responsibilities include evaluating usage-based pricing, building dashboards, and conducting pricing research. The role requires expertise in SQL, Python/R, and Tableau, with emphasis on AI and compute-intensive features.
Customer Success Manager
Company: GitLab
Location: USA
Posted Nov 16, 2025
The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.
Associate General Counsel
Company: Runway
Location: USA
Posted Nov 16, 2025
This job description highlights a senior legal role with opportunities to lead litigation, shape regulatory strategies, and work on cutting-edge technology. The position offers competitive compensation, emphasis on diversity, and growth potential in a dynamic industry.
Data Services Manager
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.
Senior Product Manager - Journey Experience
Company: Apollo.io
Location: USA
Posted Nov 16, 2025
The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.