Life Insurance Jobs in mesa, Arizona

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Sales and Retention Rep

Company: Cox Enterprises

Location: Phoenix – Mesa – Scottsdale, AZ

Posted Jan 26, 2025

Cox Communications is hiring a Sales and Retention Representative for a full-time position in Phoenix, AZ. The role involves taking calls from customers considering downgrading or disconnecting, understanding their concerns, and steering them towards solutions to improve their experience with Cox services. The representative will upsell, cross-sell, and retain customers by negotiating pricing and identifying new opportunities. Cox offers competitive pay, benefits, and opportunities for growth. The ideal candidate is persistent, resilient, and has excellent communication and interpersonal skills.

Frequently Asked Questions

What are typical salary ranges for Life Insurance roles by seniority?
Entry‑level Underwriters earn $55k–$70k, mid‑level $70k–$90k, senior Underwriters $100k–$130k. Claims Adjusters range $50k–$75k at entry, $75k–$95k mid, and $110k–$140k senior. Actuaries start $80k–$95k, mid $95k–$120k, senior $120k–$160k.
Which skills and certifications are essential for a career in Life Insurance?
Core skills include risk analysis, financial modeling, and proficiency with policy admin systems (Guidewire, Salesforce). Certifications such as CPCU, ASOP, FSA, or Actuarial Society exams (E, F, P) plus data tools (SAS, Tableau) are highly valued.
Is remote work available in Life Insurance positions?
Yes, many underwriting, claims, and data‑analytics roles support full or hybrid remote work. Companies use cloud‑based policy platforms (Guidewire Cloud, Salesforce Lightning) and VPN‑secure analytics tools to enable distributed teams.
What career progression paths exist within the Life Insurance industry?
Typical paths move from Analyst/Associate to Senior Analyst, then to Manager, Director, and VP levels. Actuaries can progress to Lead Actuary or Chief Actuary, while Underwriters may advance to Lead Underwriter or Risk Management Director.
What are the current industry trends shaping Life Insurance careers?
Digital transformation, AI‑driven underwriting, and personalized policy pricing are reshaping roles. ESG considerations, regulatory updates (e.g., Solvency II, IFRS 17), and the rise of fintech partnerships are driving demand for tech‑savvy, data‑driven professionals.

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