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TikTok Content Creator and Manager
Company: Pattern
Location: Provo, UT
Posted Mar 15, 2024
<p><b>Job Description<b> <p> <p>Are you obsessed with data partner success taking action and changing the game If you have a whole lot of hustle and a touch of nerd come work with Pattern We want you to use your skills to push one of the fastestgrowing companies in the US to the top of the list <p> <p>Pattern is the leader in global ecommerce and marketplace acceleration headquartered in Utahs Silicon Slopes tech hubwith offices in Asia Australia Europe and the Middle East Hundreds of global brands including Bosch Nestle Stance TUMI and Panasonic rely on the companys ecommerce acceleration platform to grow their online sales on directtoconsumer websites online marketplaces and other digital channels in more than 60 countries all while managing fulfillment and logistics Last valued at over $2 billion Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of bestled companies in America by Inc We place employee experience at the center of our business model and have been recognized as one of Americas Most Loved Workplaces® <p> <p>We are looking for a TikTok Content Creator and Manager to build content processes and teams to help our brand partners sell their products on TikTok Shop Ultimately you will be a pioneer with us in helping build out our shoppertainment experience <p> <p>Were searching for someone who is a master of their craftproducing exciting and engaging social media content that drives brand awareness and sales They are enthusiastic problem solvers on the cutting edge of what is working on social media and have a proven track record of building social media followings and content <p> <p>This role requires a strong aptitude for creating video content both infeed and livestreams and a desire to create content that can push brands to another level It will also require the ability to build teams and processes that enable us to replicate TikTok Shop success over and over again <p> <p>We also are looking for someone with the aptitude to lean into content creation with AI This role will require lots of experimentation generating social commerce content with AI prompts on both chatbots image generators and video generators An ability to bring a scrappy mindset to building this process will be critical to success in the role <p> <p>This is a fulltime role on the Current team the influencersocial commerce division of Pattern working a hybrid schedule from our Lehi UT office <p> <p><b>Frequently Asked Questions<b> <p> <p><b>What is a day in the life of a TikTok Content Creator and Manager<b> <p> <ul><li>Ideate new content ideas<li> <li>Own content production through the whole project lifecycle from inception to filming editing and posting<li> <li>Own the health and growth of several TikTok accounts in various verticals such as Health Beauty Outdoors Pets Technology and more<li> <li>Collaborate with creators on video posts and livestreams<li> <li>Be the face of a TikTok account as needed<li> <li>Manage a team of content creators<li> <li>Produce shoppable live streams for brands as needed<li> <ul><p><b>What will I need to thrive in this role<b> <p> <ul><li>35 years of experience creating engaging social media content and building social followings<li> <li>Strong analytical skillsable to diagnose why content is working and what strategy changes should be made<li> <li>A deep understanding of what drives success in social media and social commerceespecially TikTok Shop<li> <li>The ability to learn TikTok Shop best practices and implement them with speed<li> <li>Strong presentation skills showing the ability to be a face of a TikTok account on video and livestreams<li> <li>Strong project management skills<li> <li>Experience in the ecommerce space<li> <li>Knowledge of the video content production process<li> <li>The ability to piece together multiple AI tools to generate content<li> <ul><p><b>What does high performance look like<b> <p> <ul><li>You have experience with the ecommerce ecosystem<li> <li>You have strong business acumen and tenacity ability to work autonomously through ambiguity and complexity in a fastmoving environment to drive results<li> <li>You have dedication to continuous improvement<li> <li>You have an ability to manage remote teams<li> <ul><p><b>What is my potential for career growth<b> <p> <p>You will be introduced to expansive and accelerated opportunities for career growth You will regularly meet with and have exposure to the executive over your team as well as the VP of Strategy and Operations Head of Accounts and Director of Marketing This role has the potential to move into higher positions of leadership within the company including the eventual opportunity to work as a key leader for the client service teams at Pattern <p> <p><b>What is the team like<b> <p> <p>You will work with the other members of the Current Tech team and be supervised by the Marketing Director of Current You will also be mentored by the Founder and CEO of Current Tech and meet with them occasionally to discuss your performance The team works alongside our Account Managers and collaborates with them on ways they can overdeliver for our customers The team follows a hybrid work schedule with some days in the office and some from home This role will also be onlocation often filming <p> <p><b>Sounds great Whats the company culture<b> <p> <p><b>We are looking for individuals who are<b> <p> <ul><li><b>Game Changers<b> A game changer is someone who looks at problems with an open mind and shares new ideas with team members regularly reassesses existing plans and attaches a realistic timeline to goals makes profitable productive and innovative contributions and actively pursues improvements to Patterns processes and outcomes<li> <li><b>Data Fanatics<b> A data fanatic is someone who recognizes problems and seeks to understand them through data draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data<li> <li><b>Partner Obsessed<b> An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback actively listens to partners expectations and delivers results that exceed them prioritizes the needs of your partners and takes the time to create a personable experience for those interacting with Pattern<li> <li><b>Team of Doers <b>Someone who is a part of team of doers uplifts team members and recognizes their specific contributions takes initiative to help in any circumstance actively contributes to supporting improvements and holds themselves accountable to the team as well as to partners<li> <ul><p><b>What is the hiring process<b> <p> <ul><li>An initial phone interview with Patterns talent acquisition team<li> <li>A skillsfocused and performance interview with the hiring manager<li> <li>Submit a 30second video sample of livestream style content<li> <li>Submit a 30second video sample of content generated using AI tools only<li> <li>An onsite interview and with another department leader<li> <li>Reference checks<li> <li>Executive review<li> <ul><p><b>How can I stand out as an applicant<b> <p> <ul><li>Showcase a proven track record of building social media accounts<li> <li>Showcase a passion for content creation and the ability to be oncamera as needed<li> <li>Highlight experience working with stakeholders to strategize what content to produce and then the results that came from those strategies<li> <li>Demonstrate high skill in content production<li> <li>Demonstrate collaboration skills and the ability to build processes and teams that scale<li> <li>Emphasize contributions to driving results and revenue growth<li> <li>Illustrate your expertise and familiarity with ecommerce especially how social media works in ecommerce<li> <li>Understand Patterns mission values and cultureand demonstrate how you embody these in your work<li> <ul><p><b>Why should I work at Pattern<b> <p> <p>Pattern offers big opportunities to make a difference in the ecommerce industry We are a company full of talented people that evolves quickly and often We set big goals work tirelessly to achieve them and we love our Pattern community We also believe in having fun and balancing our lives so we offer awesome benefits that include <p> <ul><li>Unlimited PTO<li> <li>Paid Holidays<li> <li>Onsite Fitness Center<li> <li>Company Paid Life Insurance<li> <li>Casual Dress Code<li> <li>Competitive Pay<li> <li>Health Vision and Dental Insurance<li> <li>401k<li> <ul><p>Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>Pattern is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees<p>
Manager of Client Support
Company: Quilt Software LLC
Location: Provo, UT
Posted Mar 15, 2024
<p><br ><br ><p><div> <div dataqa=messagetext> <div dataqa=blockkitrenderer> <div> <div><b>About Rain<b><br ><p><br >We serve specialty retailers across multiple markets including ski surf music scuba craft and more great vertical stores Weve been in business for 15+ years and has 280+ amazing employees and growing very fast Our employees enjoy the benefit of working in a small business atmosphere without the politics and headaches that come with a large corporation We have 5 company values we live by Honest Hungry Happy Humble and Heartfelt We strive to represent these values in every interaction with customers and coworkers alike Do you also live by the 5 Hs If so you will love our company We are looking for an experienced Manager of Client Support to join our team Learn more about Rain Retail httpswwwrainposcomwhyrain<p> <p> <p> <p><b>Manager of CS Role Overview<b><br ><p><p><br >Rain Retail Software is seeking an experienced and motivated Manager of Client Support to lead our Team Leads amp dedicated Client Support Representatives As the Manager of Client Support you will play a pivotal role in ensuring that our clients receive exceptional support and that their needs are met promptly and effectively You will be responsible for overseeing all aspects of the client support function including managing motivating developing and implementing support strategies and resolving customer issues within the department<p> <p><b>Manager of CS Duties<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Lead and manage a team of Client Support Representatives providing coaching mentoring performance management and more<li> <li datastringifyindent=0 datastringifyborder=0>Develop and implement strategies to improve customer satisfaction and loyalty including implementing new support processes and tools<li> <li datastringifyindent=0 datastringifyborder=0>Monitor and track key performance indicators KPIs related to client support such as average response time resolution time and customer satisfaction scores<li> <li datastringifyindent=0 datastringifyborder=0>Identify and resolve customer issues promptly and effectively ensuring that clients are satisfied with the resolution<li> <li datastringifyindent=0 datastringifyborder=0>Train and develop Client Support Representatives on Rain Retail Software products policies and procedures<li> <li datastringifyindent=0 datastringifyborder=0>Control complex issues from the team ensuring that all client needs are met<li> <li datastringifyindent=0 datastringifyborder=0>Manage client relationships building rapport and trust with clients<li> <li datastringifyindent=0 datastringifyborder=0>Stay uptodate on industry trends and best practices in customer support<li> <ul><p> <p> <p><b>Qualifications<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Bachelors degree in business administration or a related field<li> <li datastringifyindent=0 datastringifyborder=0>3+ years of experience as a client support manager or manager of customer service role with a proven track record of success in leading motivating training and managing teams<li> <li datastringifyindent=0 datastringifyborder=0>Deep understanding of client support and the client experience principles and methodologies including problemsolving communication and relationshipbuilding<li> <li datastringifyindent=0 datastringifyborder=0>Excellent communication and interpersonal skills with the ability to build rapport and trust with clients<li> <li datastringifyindent=0 datastringifyborder=0>Ability to work independently and as part of a team with a strong work ethic and attention to detail<li> <li datastringifyindent=0 datastringifyborder=0>Proficient with cloudbased collaboration tools like Microsoft Google Salesforce etc<li> <li datastringifyindent=0 datastringifyborder=0>Experience with Rain Retail Software products and services is a plus<li> <ul><p> <p> <p><b>Our Benefits<b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>The best company culture around Top Place to Work Award in Utah<li> <li datastringifyindent=0 datastringifyborder=0>Opportunities for advancement within our organization<li> <li datastringifyindent=0 datastringifyborder=0>Company activities such as Lagoon day movie nights and dinners<li> <li datastringifyindent=0 datastringifyborder=0>A stocked kitchen is waiting for you<li> <li datastringifyindent=0 datastringifyborder=0>Employee Referral Program earn money for referring your friends Who doesnt like more money<li> <li datastringifyindent=0 datastringifyborder=0>The ability to earn additional bonuses and incentives<li> <li datastringifyindent=0 datastringifyborder=0>Generous Paid Time Off and Holidays too<li> <li datastringifyindent=0 datastringifyborder=0>Great Medical HSA Dental Vision Life Insurance and a 401k<li> <ul><div> <div> <div> <div> <div> <div> <div dataqa=messageattachmentdefault> <p> <p> <p>InOffice FullTime<p> <p>Salary $65k $75k annually<p> <div> <p> <p> <p><span dataqa=messageattachmentauthor><span><span dataqa=messageattachmentauthorname>Rain<span><span><span><p> <div> <div> <p><span dataqa=messageattachmenttitle>Why Rain<span><p> <p><span dataqa=messageattachmenttext>Rain is an intuitive and powerful solution that captures POS inventory management marketing and more into one place<span><p> <div dataqa=messageattachmentfield> <p> <p> <div> <div> <div> <div> <div> <div dataqa=messageattachmentdefault> <p> <p> <div> <p><span dataqa=messageattachmentauthor><span><span dataqa=messageattachmentauthorname>Top Workplaces<span><span><span><p> <p><span dataqa=messageattachmenttitle>Rain Retail Software Profile<span><p> <p><span dataqa=messageattachmenttext>Rain Retail Software is a Top Workplace award winner Learn what makes Rain Retail Software a great place to work amp find career opportunities<span><p> <div> <div> <div>
Manager, Video (On-Site - Salt Lake City, UT)
Company: PDQ
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><span>PDQ founded in Salt Lake City UT makes device management simple secure and <span><b>P<b><span>retty <span><b>D<b><span>amn <span><b>Q<b><span>uick IT teams use our products to reduce complexity improve efficiency and enhance control in their unique environments We are backed by TA Associates and Berkshire Partners toptier global PE companies SimpleMDM and SmartDeploy are powered by <span>PDQ<span> <span><p> <p><br ><p> <p><b>PDQs Mission<b><span> We make device management simple secure and pretty damn quick<span><p> <p><br ><p> <p><b>PDQs Core Values<b><span> Honesty Ownership Collaboration and Improvement<span><p> <p><br ><p> <p><span>The Manager Video will report to the Media Director and lead the PDQ video production team driving the strategic direction of our video content initiatives This role is responsible for overseeing the endtoend video production process from ideation to execution ensuring highquality and impactful content This role requires a creative leader with a proven track record in video production a keen understanding of industry trends and the ability to inspire and guide a talented team Must be willing to travel as needed for conventions client testimonial shoots etc <span><p> <p><br ><p> <p><span> <span><b>This is an onsite role to candidates in the Salt Lake City area Standard schedule is Monday Thursday 9 hoursday On occasion additional hours may be necessary<b><span> <span><p> <p><b>What youll be doing<b> <p><ul><li>Create a video strategy in collaboration with the marketing leaders and company strategy that focuses on supporting the companys brand and business objectives with video content that spans the full customer journey <li> <li>Manage and mentor video editors creating an environment that fosters collaboration learning and improvement <li> <li>Oversee the conceptualization and development of engaging video content across various platforms and channels <li> <li>Manage and prioritize multiple video projects simultaneously ensuring timely delivery and adherence to quality standards <li> <li>Develop and manage budgets for video production projects optimizing resources to achieve costeffective yet impactful results <li> <li>Maintain a high standard of quality for all video content produced ensuring it aligns with brand guidelines and resonates with the target audience <li> <li>Manage and optimize company YouTube channels <li> <li>Oversee video collection to ensure all media is archived appropriately and can be readily obtained <li> <li>Monitor and report on video performance analytics <li> <li>Participate in the production of customerfacing content through producing or monitoring weekly webcasts and videos <li> <ul><p><b>Were looking for people who have<b> <p><ul><li>Bachelors degree in broadcasting film or a related field preferred <li> <li>7+ years of experience in creating professional written and video content including filming and editing <li> <li>Previous experience managing video editors <li> <li>Technical acumen to operate configure and set up video audio lighting or other production equipment <li> <li>Strong understanding of video and audio editing programs including Adobe Creative Suite <li> <li>Ability to create content through concept brainstorming scriptwriting directing and postproduction <li> <li>Deep understanding of pre and postproduction video techniques <li> <li>Proficiency in motion graphics <li> <li>CrossFunctional Partnership Actively engage with other departments and teams to facilitate seamless collaboration ensuring alignment of goals and effective crossfunctional cooperation <li> <ul><p><b>Who you are<b> <p><ul><li>Ownership You take responsibility for projects drive results and deliver on commitments <li> <li>Honesty You demonstrate integrity transparency and ethical behavior in all interactions <li> <li>Collaboration You work effectively with crossfunctional teams and foster a culture of teamwork <li> <li>Improvement You continuously seek opportunities for growth innovation and personal development <li> <li>Strong creativity video creation storytelling and editing skills <li> <li>High degree of accuracy attention to detail and confidentiality <li> <li>Ability to remain calm under pressure and capable of thinking on your feet <li> <li>Manual dexterity and physical mobility ability to lift 550 pounds <li> <li>Regularly spend long hours sitting and using office equipment and computers <li> <ul><p> <p><p><b><i>Do you think you have what it takes but dont necessarily meet all the requirements Apply anyway you could be exactly who we are looking for<i><b><i> <i><p> <p><br ><p> <p><span>PDQ offers all of the great perks and benefits youd expect from working at a very cool tech company and even some you might not expect including<span><p> <p><span> <span><p> <p><span>4Day Work Week<span><p> <p><span>Managers who champion professional development and are technically experienced the best kind of experience<span><p> <p><span>100 Premium Coverage for medical dental and vision for you and your dependents<span><p> <p><span>100 Premium Coverage for Short Term Disability Long Term Disability Life and ADampD Insurance <span><p> <p><span>Company Match of the first 6 of your employee deferrals after youve been employed with us for 90 days<span><p> <p><span>Flexible Paid Time Off Policy that treats you like the adult that you are<span><p> <p><span>Health Savings Account HSA and wellness incentives<span><p> <p><span>Quarterly Company Values Award team member nominated<span><p> <p><br ><p> <p><span>PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex race color age pregnancy sexual orientation gender identity or expression religion national origin ancestry citizenship marital status military or veteran status genetic information disability status or any other characteristic protected by federal provincial state or local law If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process please contact hrpdqcom<span><p> <p><br ><p> <p><span>The majority of PDQs fulltime roles do not qualify for sponsorship of employment visas such as the H1B visa This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation eg CPT OPT but would require H1B visa sponsorship within a few years of employment to retain eligibility for employment <span><p> <p><br ><p> <p><span>Currently candidates <span><i>who are eligible for fully remote positions<i><span> can live in any of the following US states AR AZ CO CT FL GA ID IL IN KY MD MI MN MO NC NH OK OR TN TX UT VA WA WI <span><p> <p><p>
DevOps HPC Engineer
Company: Recursion
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Your work will change lives Including your own <b><p> <p><strong>The Impact Youll Make<strong><p> <p>At Recursion were reshaping drug discovery with the integration of Science and Machine Learning Were looking for a Junior DevOps HPC Engineer to join our innovative team<p> <p>As a key contributor youll participate in the maintenance and development of our HPC systems that drive our revolutionary drug discovery research Youll assist in designing implementing and managing the infrastructure that supports our machine learning and scientific computing workloads<p> <p>Your routine duties will include contributing to the construction of robust and scalable infrastructure aiding in the deployment and management of HPC resources and supporting the automation of operational processes Your growing knowledge of DevOps principles and HPC systems will guide you to tackle diverse computational challenges<p> <p>Beyond this youll work alongside a skilled team of scientists machine learning experts and engineers to aid in the development of our worldclass data platform that manages massive amounts of data facilitating new deep learning models quickly into our production pipeline<p> <p>Your efforts will enhance our drug discovery efficiency and effectiveness In this fastpaced environment youll get exposure to multiple projects simultaneously<p> <p>Your role extends beyond just maintaining systems and infrastructure youll be engaged in proactive troubleshooting routine system upkeep securing our computing environment and helping to create detailed documentation for all processes and procedures Join us to make a meaningful difference in the future of drug discovery In this role youll<p> <ul><li>Assist in designing implementing maintaining and optimizing our Scientific compute network and data storage infrastructure and services across both onpremises and public cloud environments<li> <li>Contribute towards the innovation within the HPCAI infrastructure to provide an effective scalable platform<li> <li>Aid in developing scripts and workflows to automate infrastructure provisioning dynamic reconfiguration and various repetitive tasks<li> <li>Use your problemsolving skills in resolving application system and other technical problems and assist in addressing user tickets swiftly<li> <li>Help in researching deploying and optimizing workloads resource scheduling security and data lifecycle management policies<li> <li>Participate in regular assessments of the platforms health and operational performance against established metrics<li> <li>Lastly through your efforts in technical communication and collaboration with our customers youll contribute towards maintaining a high level of customer satisfaction<li> <ul><p><strong>Location<strong><p> <p>This position is located at our headquarters in Salt Lake City Utah We are open to considering remote candidates who are willing to relocate and relocation assistance may be available<p> <p><strong>The Team Youll Join <strong><p> <p>As a Junior DevOps HPC Engineer you will be a part of our dedicated HPC Engineering team reporting directly to the Associate Director This dynamic team includes two experienced Senior Engineers and with the addition of two new roles including this position youll be part of an empowered crossfunctional unit<p> <p>Our HPC team works in a fastpaced collaborative environment handling a broad spectrum of computational projects These range from developing advanced scalable infrastructure to deploying and managing HPC resources and automating operational processes The team also plays a crucial role in the curation of our vast data platform which caters to a diverse set of professionals including biologists data scientists and automation engineers<p> <p>The HPC team is constantly pushing the boundaries in the field of supercomputing in the TechBio industry As part of this team you will collaborate on projects that streamline and optimize our machine learning workflows and scientific computing tasks driving efficient and transformative solutions within the company This is a unique opportunity to join a team that thrives on innovation collaboration and inclusivity in a role that is pivotal to our mission<p> <p><strong>The Experience Youll Need<strong><p> <ul><li>Knowledge of Linux OS administration<li> <li>Understanding of Python programming and bash scripting<li> <li>Practical experience with source control and configuration management<li> <li>Exposure to softwaredefined infrastructure and cloud computing platforms<li> <li>Understanding of networking<li> <li>Knowledge of multitier file and object storage<li> <li>Exposure to container technology including Docker<li> <li>Excellent verbal and written communication skills<li> <li>Openness to learning from and sharing knowledge with team members is greatly appreciated<li> <ul><p><strong>How Youll be Supported<strong><p> <ul><li>The Onboarding process will include peer knowledge transfer sessions and comprehensive exposure to our company culture and processes<li> <li>Youll have the chance to learn from your colleagues during our regular lunch amp learn and tech talk sessions<li> <li>We offer the opportunity to attend courses for certification in new skills or technologies relevant to your role<li> <li>To ensure youre always at the forefront of your field we offer the opportunity to attend conferences<li> <ul><p>LIEP1<p> <p>At Recursion we believe that every employee should be compensated fairly Based on the skill and level of experience required for this role the estimated current annual base range for this role is<p> <ul><li>Developing $138000<li> <li>Skilled $146000<li> <li>Expert $157000 <li> <ul><p>To learn more about our level within levels click here<p> <p>You will also be eligible for bonuses and equity compensation + our comprehensive benefits package for United States based candidates The range displayed on each job posting reflects target ranges for US new hire salaries and is determined by job level and market factors <p> <p>During the interview selection process you will connect with a Talent Acquisition Partner who will be your advocate and ally to ensure you receive the appropriate compensation that meets your needs for your skills experience and relevant educationtraining while also reviewing our very competitive total rewards package<p> <div> <p><strong>The Values That We Hope You Share<strong><p> <ul><li><strong>We Care<strong><span> We care about our drug candidates our Recursionauts their families each other our communities the patients we aim to serve and their loved ones We also care about our work<span><li> <li><strong>We Learn<strong><span> Learning from the diverse perspectives of our fellow Recursionauts and from failure is an essential part of how we make progress<span><li> <li><strong>We Deliver<strong><span> We are unapologetic that our expectations for delivery are extraordinarily high There is urgency to our existence we sprint at maximum engagement making time and space to recover <span><li> <li><strong>Act Boldly with Integrity<strong><span> No company changes the world or reinvents an industry without being bold It must be balanced not by timidity but by doing the right thing even when no one is looking<span><li> <li><strong>We are One Recursion<strong><span> We operate with a company first team second mentality Our success comes from working as one interdisciplinary team<span><li> <ul><p><span>Recursion spends time and energy connecting every aspect of work to these values They arent static but regularly discussed and questioned because we make decisions rooted in those values in our daytoday work <span><span>You can read more about our values and how we live them every day here<span><p> <p><strong>More About Recursion <strong><p> <p>Recursion is a clinical stage TechBio company leading the space by decoding biology to industrialize drug discovery Enabling its mission is the Recursion OS a platform built across diverse technologies that continuously expands one of the worlds largest proprietary biological and chemical datasets Recursion leverages sophisticated machinelearning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias By commanding massive experimental scale up to millions of wet lab experiments weekly and massive computational scale owning and operating one of the most powerful supercomputers in the world Recursion is uniting technology biology and chemistry to advance the future of medicine<p> <p>Recursion is headquartered in Salt Lake City where it is a founding member of BioHive the Utah life sciences industry collective Recursion also has offices in London Toronto Montreal and the San Francisco Bay Area Learn more at wwwRecursioncom or connect on X formerly Twitter and LinkedIn<p> <p><span><em>Recursion is an Equal Opportunity Employer that values diversity and inclusion All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected under applicable federal state local or provincial human rights legislation <em><span><p> <div>
Director of Events
Company: Filevine
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><b>About Filevine<b><p> <p>Filevine is changing the way legal work gets done for law practitioners and their clients As the leading legal operating system Filevine is dedicated to empowering organizations with tools to simplify and elevate complex highstakes legal work Powering everything from document and case management to timekeeping billing and business analytics over 3400 law firms and legal teams use Filevine daily to deliver excellence<p> <p><br ><p> <p>2023 was a groundbreaking year for Filevine as we launched a suite of AIpowered features that are transforming the legal industry<p> <p> LeadsAI helps law firms evaluate cases faster analyze client sentiment identify potential problems and predict case success<p> <p> DemandsAI is an AIdriven demand letter generation solution that helps law firms prepare demand letters more quickly and accurately<p> <p> ImmigrationAI streamlines the immigration process by automating tasks reducing errors and ensuring accuracy<p> <p> AI Fields is a powerful tool that can enhance legal work by minimizing manual tasks facilitating factchecking and quickly answering complex queries<p> <p><br ><p> <p>With these groundbreaking AI features Filevine is empowering law firms and legal teams to deliver excellence to their clients with unprecedented speed and efficiency<p> <p><br ><p> <p><br ><p> <p>The <b>Marketing<b> team at Filevine is composed of highly creative collaborative and driven individuals that care deeply about cultivating and maintaining a 360degree view of the business with our customers at the center Whether you are focused on coordinating trade show attendance generating leads analyzing metrics producing content or designing visuals youll find that its a great team to hone your craft and accelerate your skills and experience quickly<p> <p><br ><p> <p><i>Job Summary<i><p> <p>Filevine is seeking a dynamic <b>Director of Events <b>and Communication to lead our events and communication teams Reporting to the Vice President of GotoMarket Strategy this handson leadership role will oversee a team of people and all of the processes associated with events and communications execution<p> <p><br ><p> <p>The Director of Events will own Filevines corporate event strategy to drive lead generation customer retention and brand awareness You will be responsible for building the overarching strategy for Filevinehosted events including brand presence event cadence revenue planning with Sales team management and internal stakeholder communication<p> <p><b>Responsibilities<b> <p><ul><li>Act as the senior most events leader at Filevine responsible for overseeing the planning and execution of a demanding conference calendar<li> <li>Develop comprehensive events public relations and communications strategies to align with company goals<li> <li>Lead the endtoend strategy coordination and execution of all corporate events including customer conferences tradeshows sponsored events influencer activations local dinners and hosted sports games<li> <li>Oversee the planning and execution of Filevines annual user conference LEX Summit which includes but is not limited to owning budgets logistics staffing vendors venues promotions and onsite operations<li> <li>Recruit develop and directly manage a highperforming events and communications team to ensure optimal performance<li> <li>Drive topoffunnel activation through events and optimize resources to create highquality opportunities for the sales team with maximum efficiency<li> <li>Oversee marketing communications and public relations work including drafting and approval of press releases analyst relations corporate awards and internal communications as necessary<li> <li>Effectively manage the approved budget of the events and communications team ensuring fiscal responsibility and meeting revenue and growth goals<li> <li>Establish and monitor KPIs such as brand sentiment community engagement event ROI impact etc<li> <ul><p><b>Qualifications<b> <p><ul><li>Ability to work fulltime from our Salt Lake City headquarters<li> <li>Ability to travel frequently<li> <li>7+ years of events management experience at a B2B software company with at least 5 years in a people management role<li> <li>Track record of measurable pipeline contribution and revenue growth from events<li> <li>Savvy budget management skills and fiscal responsibility<li> <li>Strong vendor relationshipbuilding and contract negotiation abilities<li> <li>Excellent verbal written and public speaking communication skills<li> <li>Strong interpersonal skills including the ability to interface with customers and prospects<li> <li>Sharp attention to detail and organizational skills to coordinate multifaceted events<li> <li>Deep curiosity towards legal technology<li> <ul><p> <p><p><b>Cool Company Benefits<b><p> <p> A dynamic rapidly growing company focused on helping organizations thrive <p> <p> Medical Dental amp Vision Insurance for fulltime employees<p> <p> Competitive amp Fair Pay<p> <p> Maternity amp paternity leave for fulltime employees<p> <p> Short amp longterm disability<p> <p> Ergonomic and heightadjustable workstations for onsite employees<p> <p> Opportunity to learn from a dedicated leadership team<p> <p> Weekly Taco Lunches in the summerfallspring for onsite employees<p> <p> Centrally located open office building in Sugar House<p> <p> Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States RampD<p> <p> Topoftheline company swag<p> <p><p>
Proposal Manager
Company: LearnUpon
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><span>A<strong>t LearnUpon were seeking a <strong><strong><em>Proposal Manager<em><strong><strong> to support our global sales team in a hybrid role based in Dublin Ireland or Salt Lake City Utah<strong><span><p> <p>LearnUpon LMS helps organizations train their employees partners and customers Businesses can manage track and achieve their unique learning goals all through a single powerful solution<p> <p>With offices in Dublin our HQ Belgrade Philadelphia Salt Lake City and Sydney we are a global team with lots of diverse cultures backgrounds and experiences that puts our customers experience at the heart of everything we do Our culture fosters an open collaborative and supportive environment where our accomplishments are celebrated and encouraged Were always striving for the best solution not the easy one Were proud of our success and were humble and hungry to achieve more<p> <p>As our Sales and Business Development teams continue to expand globally we strive to scale our delivery of exceptional tailored evaluation support for each of our prospective customers Central to this goal is our ability to consistently deliver world class proposal responses and support the continued growth and enablement of our teams<p> <p>We are looking for a Proposal Manager to join our team to focus on building proposal management and enablement strategies that will take LearnUpon to the next level<p> <p><strong>What will I be doing<strong><p> <ul><li><span>Partner closely with Account Executives for our most strategic opportunities to lead the RFP process and leverage internal resources to deliver exceptional highly tailored proposal responses<br ><span><li> <li><span>Lead or coordinate the review of LearnUpons repository of approved proposal responses to ensure accuracy and clear messaging of LearnUpons track record of helping solve common business problems<br ><span><li> <li><span>Partner with subject matter experts from other teams including Product Customer Success Marketing and Security to develop compelling valuebased messaging for LearnUpons products and services<br ><span><li> <li><span>Leverage LearnUpons Proposal Management dashboard to provide quarterly trends analysis updates to business leaders<br ><span><li> <li><span>Guide and enable team members on the effective use of LearnUpons Proposal Management software to build proposal responses including RFPs RFIs and security questionnaires<br ><span><li> <li><span>Guide and enable team members on strategies for developing engaging proposal responses that are well tailored based on the buyers needs and industry<br ><span><li> <ul><p><strong>What skills do I need <strong><strong> <strong> <strong> <strong><p> <ul><li><span>Experience working in an RFPBid Manager role preferably within the SaaS Industry<br ><span><li> <li><span>Excellent project management skills including the ability to organize and lead multiple different teams on simultaneous proposal response efforts<br ><span><li> <li><span>Strong communication and writing skills with attention to detail and the ability to target communication with all levels within prospect and customer organizations<br ><span><li> <li><span>Highly motivated and with an ability to adapt and prioritize to meet deadlines<br ><span><li> <li><span>Operates with integrity and respect in everything you do<br ><span><li> <ul><p><strong><em>Dont worry if you dont tick every box in order to apply were always happy to review applications and take all experience into consideration We do our best to provide feedback where we can<em><strong><strong> <strong><p> <p><strong>Not required but considered a big plus<strong><p> <ul><li>Bachelors degree from an accredited university<li> <li>Experience supporting sales strategies to improve the effectiveness of sales teams<li> <li>Knowledge of the Learning Management System Industry<li> <li>Experience of working within a fast growth company that has scaled ARR to gt$100M<li> <li>Experience with Salesforce and proposal management software<li> <ul><p><strong>Why work with us<strong><p> <ul><li>Work in a fun and supportive environment with regular social events<li> <li>Excellent career progression take LearnUpon where you think it can go<li> <li>Structured learning environment<li> <li>Competitive salary and company ESOP<li> <li>Employer Contributed Pension 401k <li> <li>Private health insurance<li> <li>25 days annual leave + 1 annual company wellness day off<li> <ul><p><strong>What is the Hiring Process<strong><p> <p><span>Applicants for the position can expect the following hiring process<span><p> <ul><li>Qualified applicants will be invited to an initial a 30minute call with our Talent team<li> <li>Successful candidates will then be invited to an interview with our Director of Sales Enablement<li> <li>Selected candidates will be invited to deliver a taskbased presentation to demonstrate their practical skills<li> <li>The final round will be a 30 minute call with our CEO<li> <ul><p>LearnUpon is an Equal Opportunities Employer We do not discriminate on the basis of gender marital status family status age disability sexual orientation race religion membership of the Traveller community or any other legally protected status<p> <p><span>By applying for this job you agree to LearnUpons Privacy Policy Find out more about our <span><span>privacy policy here <span><p> <p><strong>Visit our Careers page to find out more about working for LearnUpon and check us out on Instagram<strong><p>
Network Development Lead, Boutique Segment (Remote)
Company: Aledade
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p>The Network Development Lead Boutique Segment is responsible for driving Aledades growth This role serves to build relationships with independent primary care practices and local partners in order to establish and expand Aledades network in key markets Serving as an empathetic and consultative accountable care expert this role will recruit practices to participate in government and commercial valuebased care contracts with the backing of Aledades industry expertise handson support and proprietary technology and analytics This role will be accountable for achieving annual growth targets<p> <p><br ><p> <p>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotely within the US <b>Please note <b>this role will require working on Mountain and Pacific time zone hours<p> <p><b>Primary Duties<b> <p><ul><li>Engaging with prospective Boutique sized practices in a consultative manner in order to evaluate fit and secure commitment to participate in government and commercial valuebased care contracts with accountability to defined growth targets<li> <li>Extending and negotiating participation agreements contracts using Salesforce CRMCongaDocuSign software Capturing your knowledge and documenting notes activities attachments and updates on recruitment progress within shared systems such as Salesforce CRM<li> <li>Coordinating with field teams to generate referrals as well as leveraging reference sites and Aledade experts to support network development <li> <li>Participate in state and regional strategy development sessions<li> <li>Provide key input and identify best practice with the market and across other regions<li> <li>Conducting outbound prospecting and responding to inbound leads for assigned Boutique Sized Accounts as needed<li> <ul><p><b>Minimum Qualifications<b> <p><ul><li>Bachelors degree in business health care or a related field work experience <li> <li>8+ years of relevant business or sales experience <li> <li>Proven track record of success in physician network development or healthcare salesbusiness development especially in primary care physician practices<li> <ul><p><b>Preferred knowledge skills andor abilities<b> <p><ul><li>Ability to thrive within entrepreneurial highgrowth environments that require ingenuity flexibility and resilience<li> <li>Knowledge of valuebased care models accountable care and population health management<li> <li>Proficiency with Salesforcecom or other customer relationship management CRM platform<li> <ul><p><b>Physical Requirements<b> <p><ul><li>Sitting for prolonged periods of time Extensive use of computers and keyboard Occasional walking and lifting may be required<li> <li>Travel 510<li> <li>Ability to lift 50 pounds<li> <p><br ><p> <ul><p> <p><p><b>Who We Are<b><p> <p><span>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><p> <p><br ><p> <p><b>What Does This Mean for You<b><p> <p><span>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><p> <p><br ><p> <p><span>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><p> <p><span>Flexible work schedules and the ability to work remotely are available for many roles<span><p> <p><span>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><p> <p><span>12 weeks paid Parental Leave for all new parents<span><p> <p><span>6 weeks paid sabbatical after 6 years of service<span><p> <p><span>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><p> <p><span>401K with up to 4 match<span><p> <p><span>Stock options<span><p> <p><span>And much more<span><p> <p><br ><p> <p><i>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><p> <p><br ><p> <div><u>Privacy Policy<u><span> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span>httpswwwaledadecomprivacypolicyapplicants<div> <p><p>
Senior Specialist, Product Management - Connect
Company: Mastercard
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><b>Our Purpose<b> <p> <p>We work to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results <p> <p><b>Title and Summary<b> <p> <p>Senior Specialist Product Management Connect <p> <p>Who is Mastercard <p> <p>Mastercard is a global technology company in the payments industry Our mission is to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential <p> <p>Our decency quotient or DQ drives our culture and everything we do inside and outside of our company With connections across more than 210 countries and territories we are building a sustainable world that unlocks priceless possibilities for all <p> <p>Overview <p> <p>The Connect Platform team is looking for a Senior Product Management Specialist to drive our customer experience strategy forward by consistently innovating and problemsolving The ideal candidate is passionate about the customer experience journey highly motivated intellectually curious analytical and possesses an entrepreneurial mindset <p> <p>Role <p> <p>In this Product focused position you will Partner with external partners and collaborate intenally with crossfunctional teams to identify business opportunities solve problems and deliver solutions by providing product specifications for enhancements Define business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out the Connect Platform and associated services Manage elements and deliverables associated with projects as they move through the SDLC Gather information to assess MasterCards competitive positioning within the market Manage the tactical execution of delivery team functions including sprint managementplanning collaborating with Leadership regarding priority of initaitives where appropriate <p> <p>All About You <p> <p>Essential responsibilities and education desired Intermediate experience in product management product development project management or software development Intermediate experience working in an Agile framework Scrum executing deliverables through a tools like JiraConfluence Intermediate knowledge of APIs technical development processes QASecurityRelease etc <p> <p>The ideal candidate for this position should Look at everything through the eyes of both our Partners and the enduser and clearly advocate for both Continually look at the market and competition to see what is happening how the market is shifting over time and the impact regulation might play in developing a more robust roadmap Be collaborative and look for complementary products or services that can also help our Partners Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the organization Be skilled at explaining technical problems succinctly and clearly Be a strong confident and exacting writer and speaker able to communicate your vision and roadmap effectively to a wide variety of stakeholders <p> <p>Corporate Security Responsibility <p> <p>Every person working for or on behalf of Mastercard is responsible for information security All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that the successful candidate for this position must <p> <p> Abide by Mastercards security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines <p> <p>In the US Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law If you require accommodations or assistance to complete the online application process please contact reasonableaccommodationmastercardcom and identify the type of accommodation or assistance you are requesting Do not include any medical or health information in this email The Reasonable Accommodations team will respond to your email promptly <p> <p><b>Corporate Security Responsibility<b> <p> <p>All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must <p> <ul><li>Abide by Mastercards security policies and practices<li> <li>Ensure the confidentiality and integrity of the information being accessed<li> <li>Report any suspected information security violation or breach and<li> <li>Complete all periodic mandatory security trainings in accordance with Mastercards guidelines<li> <ul><p>In line with Mastercards total compensation philosophy and assuming that the job will be performed in the US the successful candidate will be offered a competitive base salary based on location experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role Mastercard benefits for full time and certain part time employees generally include insurance including medical prescription drug dental vision disability life insurance flexible spending account and health savings account paid leaves including 16 weeks new parent leave up to 20 paid days bereavement leave 10 annual paid sick days 10 or more annual paid vacation days based on level 5 personal days 10 annual paid US observed holidays 401k with a bestinclass company match deferred compensation for eligible roles fitness reimbursement or onsite fitness facilities eligibility for tuition reimbursement genderinclusive benefits and many more <p> <p><b>Pay Ranges<b> <p> <p>Salt Lake City Utah $99000 $158000 USD<p>
Associate - 7400932
Company: Goldman Sachs
Location: Salt Lake City, UT
Posted Mar 15, 2024
<p><strong>Job Description<strong> <p> <p>Job Duties Associate with Goldman Sachs amp Co LLC in Salt Lake City Utah Multiple positions available Use various techniques including data analytics code inspection and reperformance of processing logic to identify key risks in the technology implementations and deployed controls Develop audit programs and testing procedures and participate in interviews with firm stakeholders to evaluate the adequacy of trading algorithms pricing models trade booking technology governance privilege management change management including Software Development Life Cycle and data completeness and integrity controls supporting the technology processes and applications Validate the correctness of model calibrations and model inputs Liaise with business auditors on integrated audits to assess business processes and systems for mitigating financial regulatory and operational risk Deliver the results of the audit testing program including key risks identified Assist in continuous monitoring through periodic interviews with stakeholders and maintain an indepth understanding of technology processes supporting the business Establish and maintain internal stakeholder relationships and followup with business line management on previously identified audit issues as well as execution and review of testing to close previously identified audit issues Provide technical guidance and share subject matter expertise with team members with diverse skills and backgrounds Participate in internal initiatives and working groups to enhance audit methodologies to improve effectiveness efficiency and consistency <p> <p>Job Requirements Masters degree US or foreign equivalent in Mathematics Statistics Management Information Systems Financial Engineering Computer Science or related field and two 2 years of experience in the job offered or in a related role OR Bachelors degree US or foreign equivalent in Mathematics Statistics Management Information Systems Financial Engineering Computer Science or related field and five 5 years of experience in the job offered or in a related role Prior experience must include two 2 years of experience with a Masters degree or five 5 years with a Bachelors degree in the following utilizing objectoriented programming concepts and languages including C++ and Java utilizing scripting languages including R and Python utilizing data analysis software including tools including SQL to perform data modeling data analysis and visualization utilizing mathematical and computational techniques to assess and design pricing models and algorithms implementing change management policies and procedures including Software Development Life Cycle and identifying documenting and communicating gaps and risks associated with various technologies <p> <p>©The Goldman Sachs Group Inc 2024 All rights reserved Goldman Sachs is an equal employmentaffirmative action employer FemaleMinorityDisabilityVeteranSexual OrientationGender Identity<p>
Enterprise Client Success Manager
Company: Consensus
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><b>About Us <b><p> <p><br ><p> <p><span>Consensus is a top place to work due to the incredible culture our employees have created In fact RepVue has ranked us 1 in their top 20 Best Culture and Leadership category We strive to provide an opportunity to work with a great team with a compelling product with the objective that adding value in your work life fuels the rest of your life We know that a winning company is built on the efforts of its people and thats an environment we foster at Consensus We encourage every employee to bring their authentic self to work and take ownership of their position and their career We strive to give our employees everything they need to make meaningful contributions to the overall success of our company Were looking for gogetters that are excited to thrive in a company going through an exciting growth phase<span><p> <p><br ><p> <p><span>We are a fastgrowing SaaS company based in the United States We are changing the way the world buys enterprise software We do this by providing intelligent demo automation software that helps you scale Presales How does this work<span><p> <p><br ><p> <p><span>We believe buying enterprise software should be simple pleasant and fast instead of complex painful and slow which is how it is today Buyers now want instant access to presales sales engineering resources throughout the buying experience but they find it harder and harder to get what they need Using Consensus a sales engineering team builds a library of reusable interactive video demos that Sales sends out ondemand Consensus automatically personalizes the experience and tracks engagement as the prospect shares the demo with other stakeholders in the buying group bringing the entire buying group to live demos better educated and ready to talk specifics <span><p> <p><br ><p> <p><span>This not only reduces unqualified demos to near zero and can double the presales teams productivity it also removes the demo lag time for prospects and shortens the sales cycle by as much as 68 <span><p> <p><br ><p> <p><b>Our Values <b><p> <p><br ><p> <p><span>Our values are extremely important to us and we hope that they mean something to you too We want everyone to bring their authentic selves to work every day We hope you can help us continue to grow without having to be perfect but willing to put your name on something knowing it is a version one Everyone here takes total ownership and accountability because owning our outcomes means making a real contribution We also believe in a no peacemongering principle We know our path to success is hard and we dont hesitate to ask hard things of others We are respectfully confrontational to one another and ask direct accountability questions <span><p> <p><span>Check out all of our values on our <span>careers page<span> <span><p> <p><br ><p> <p><b>About the Role<b><p> <p> <p> <p>As an Enterprise Client Success Manager youll manage a Book of Business consisting of Enterprise and larger spend MidMarket Accounts You will act as the primary point of contact and advocate for your clients Youll be required to help clients onboard train consult and drive best practices With a coordinated effort from our Account Executive team youll work to expand and grow your Book of Business Your main indicator of success will be how well you drive adoption and growthexpansions within your book of business<p> <p><b>What Youll Do <b> <p><ul><li>Drive retention and growth within your Book of Business<li> <li>Primary Contact for onboarding implementing and training BoB<li> <li>Provide insights to customers to ensure proper Adoption amp ROI Consultative Approach<li> <li>Comfortable trainingpresenting to large teams<li> <li>Ability to proactively understand client needs and respond accordingly<li> <li>Successfully manage and overcome client objections<li> <li>Help monitor and respond to client requests through Chat<li> <li>Consistently log activities as well as updatemaintain account info in CRM<li> <li>Create necessary training materials specific to your clients needs<li> <li>Can work remotely longterm and selfmanage<li> <li>Travel 1020 domestic and internationally<li> <ul><p><b>What Were Looking For <b> <p><ul><li>BABS Preferred<li> <li>5+ years experience in Client Success or Account Management within B2B SaaS<li> <li>Excellent level of accuracy and attention to detail<li> <li>Outstanding communication skills through chat email phone and inperson<li> <li>Comfortable articulating software and engaging with executives VP and CLevel Execs<li> <li>An understanding of the different sales rolespositions within an organization<li> <li>Experience working with crossfunctional teams Sales Product Marketing<li> <li>Successful track record managing a Book of Business Growth as well as Retention<li> <li>Driven selfmotivated enthusiastic and have a cando attitude<li> <li>Access to a quiet and enclosed working environment with a fast internet connection<li> <ul><p><b>At Consensus Youll Get <b> <p><ul><li>Generous employer contribution towards health insurance with multiple plans to choose from dental and vision coverage is available as well<li> <li>HSAFSA programs available to maximize your tax savings<li> <li>401k with company matching contributions<li> <li>Paid parental leave to prioritize your family<li> <li>Unlimited PTO<li> <li>12 company holidays<li> <li>FlexibleRemote work environment<li> <li>Company provided bestinclass WFH setup<li> <li>Professional Development program<li> <li>2 days off each year to volunteer at a charity of your choice<li> <li>Birthdays off<li> <li>Every third Friday of the month off<li> <ul>
Trade Compliance Analyst
Company: DigiCert
Location: Provo, UT
Posted Mar 14, 2024
<div> <p><strong>ABOUT DIGICERT<strong><p> <p>Were a leading global security authority thats disrupting our own category Our encryption is trusted by the major ecommerce brands the worlds largest companies the major cloud providers entire country financial systems entire internets of things and even down to little things like surgically embedded pacemakers We help companies put trustan abstract ideato work Thats digital trust for the real world<p> <div> <p><br ><p><p><strong>POSITION SUMMARY<strong><br >DigiCert is seeking a Trade ComplianceExport Control professional with 24 years of experience to join DigiCerts Trade Compliance team You would support DigiCerts global trade compliance operational activities and projects related to automating trade compliance processes<p> <p><br ><p><p><strong>RESPONSIBILITIES<strong><p> <ul><li>Assist with development and maintenance of screening solutions to support Trade Compliance operations<li> <li>Develop and carry out testing to implement Trade Compliance solutions and changes<li> <li>Work with crossfunctional stakeholders to resolve operationaltransactional issues which includes Restricted Party List screening and reviewing order escalations<li> <li>Support other trade compliance projects including product classification periodic BIS reporting and responding to trade compliance questionnaires from customers and vendors<li> <li>Prepare training materials and provide communication and training for our employees<li> <li>Create procedures and help update and maintain existing trade compliance program documentation<li> <li>Support and conduct audit activities and procedures<li> <li>Maintain knowledge of and keep up with US economic sanctions and export control laws and regulations affecting the company and our products<li> <ul><p><br ><p><p><strong>REQUIRED QUALIFICATIONS<strong><p> <ul><li>Bachelors degree or equivalent<li> <li>Knowledge of US economic sanctions laws and regulations<li> <li>Knowledge of US export control laws and regulations<li> <li>2+ years of working experience in trade compliance functions<li> <li>Experience with automated trade compliance high volume screening solutionstools<li> <li>Experience working managing and driving crossfunctional projects to completion<li> <li>Excellent business acumen welldeveloped pragmatic problemsolving abilities and high emotional intelligence<li> <li>Strong work ethic a hands on mentality accountability and the ability to work in an evolving business environment while juggling and prioritizing multiple projects at the same time<li> <li>Ethical adaptable flexible and comfortable with uncertainty and ambiguity<li> <li>Desire to take on greater responsibility as experience is gained and skills are further developed<li> <li>Keen diplomatic instincts and customer service mentality<li> <li>Ability to work independently employ good judgment act with integrity take ownership and seek advice when necessary<li> <ul><p><br ><p><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>Knowledge of economic sanctions and export regulations of other countries is a plus<li> <li>Experience as a trade compliance analyst at a technology company<li> <ul><p><br ><p><p><strong>DIGICERT BENEFITS<strong><p> <p>DigiCert offers a competitive benefits package for all of our fulltime employees If you want to know more about them please reach out to us at Lifedigicertcom <p> <p>DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce In compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identityexpression veterans status status as a qualified person with a disability or genetic information Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply<p> <p><br ><p><p>LIAS1<p>
Client Success Team Lead
Company: Quilt Software LLC
Location: Provo, UT
Posted Mar 14, 2024
<p><b><b><b> <b><br ><p><div> <ul><li> <p>Do you thrive on building successful client relationships<p> <li> <ul><div> <p> <p> <ul><li>Do you have a passion for developing highperforming teams<li> <ul><p><br ><br ><p><div> <ul><li> <p>Then Rain Retail a fastgrowing SaaS company in Utah might be the perfect place for you<p> <li> <ul><div> <p><b><strong datastringifytype=bold>About Rain Retail<strong><b><br ><p><p>Were a vibrant team of over 130 passionate individuals dedicated to empowering specialty retailers across diverse markets With a commitment to fostering a positive collaborative work environment we live by our core values Happy Honest Humble Hardworking and Heartfelt Join our awardwinning team Top Place to Work Award in Utah and<br >Be part of a company focused on employee development and growth<br >Enjoy a fun supportive company culture with activities a stocked kitchen and generous benefits Make a real impact by shaping the customer journey for our clients<p> <p><b><strong datastringifytype=bold>The Role Client Success Team Lead<strong><b><br ><p><p>As our Client Success Team Lead youll play a pivotal role in leading and supporting a highperforming team dedicated to client success <strong datastringifytype=bold>Youll leverage your expertise to<strong><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Champion Operational Excellence <strong>Lead by example ensuring efficient workload management effective customer interactions and adherence to client success processes<li> <li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Drive Team Growth<strong> Conduct regular coaching sessions analyze metrics and advocate for team needs<li> <li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Foster Client Success <strong>Be the first line of defense for client retention deescalate issues and contribute to client success initiatives<li> <li datastringifyindent=0 datastringifyborder=0><strong datastringifytype=bold>Shape the Future <strong> Participate in projects to enhance client success policies and implement new tools<li> <ul><p><b> <b><b><strong datastringifytype=bold>Qualifications<strong><b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Proven experience in technical support or customer success SaaSsoftware preferred<li> <li datastringifyindent=0 datastringifyborder=0>Excellent communication and presentation skills<li> <li datastringifyindent=0 datastringifyborder=0>Strong project management and organizational skills<li> <li datastringifyindent=0 datastringifyborder=0>Customercentric mindset with a focus on empathy and understanding client needs<li> <li datastringifyindent=0 datastringifyborder=0>Advanced leadership skills and the ability to coach effectively<li> <li datastringifyindent=0 datastringifyborder=0>Familiarity with CRM systems and customer support tools<li> <ul><p><b> <b><b><strong datastringifytype=bold>Benefits<strong><b><br ><p><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Awardwinning company culture<li> <li datastringifyindent=0 datastringifyborder=0>Competitive salary and benefits package<li> <li datastringifyindent=0 datastringifyborder=0>Paid time off holidays and 401k with match<li> <li datastringifyindent=0 datastringifyborder=0>Medical dental vision and life insurance<li> <li datastringifyindent=0 datastringifyborder=0>Employee referral program<li> <li datastringifyindent=0 datastringifyborder=0>Fun company activities<li> <li datastringifyindent=0 datastringifyborder=0>Stocked kitchen<li> <li datastringifyindent=0 datastringifyborder=0>Ready to join a team that puts clients first Apply today<li> <ul><p><b> <b> <p><p><strong>Pay<strong> $1922 per hour<br ><strong>Job Details<strong> In Office FullTime<p> <p><b><b><p>