Loan Assistance Jobs in USA

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Senior Strategic Finance Associate

Company: Earnest

Location: USA

Posted Apr 20, 2024

Earnests mission is to make higher education accessible and affordable for everyone We empower past present and soontobe students to maximize their financial futures through thoughtful guidance and impactful products We build tools that help people feel in control of their financial future including <ul style=> <li style=>Private student loans low rates peoplefirst service and flexible payments<li> <li style=>Student loan refinancing break free from high interest rates or monthly payments<li> <li style=>Scholarships access to thousands of scholarships to help students pay less <li> <ul> The Senior Strategic Finance Associate position will report to the Strategic Finance Lead As the Senior Strategic Finance Associate you will <ul style=> <li style=>Work closely with other Finance staff as well as General Managers Marketing team and Operations team to develop budgets and forecasts and maintain those forecasts<li> <li style=>Concentrate on marketing drivers including channel efficiency funnel conversion and campaign performance to identify opportunities for more efficient spending Support reporting and analysis needs to highlight operational performance and measure alignment with strategic objectives<li> <li style=>Responsible for maintaining 5year strategic plan forecast and annual budget alongside currentyear monthly forecast for the Earnest business unit <li> <li style=>Make recommendations and express financial significance for both leveraging opportunities or mitigating risks<li> <ul> Your Impact <ul style=> <li style=>Measure new business opportunities financial outcomes for various financing vehicles and prepare materials for Executive meetings Board of Director meetings and ad hoc requests from executive management<li> <li style=>Support the production maintenance and development of models and processes performed for the financial planning analysis and forecasting of Earnest LLC and Navient Corporation<li> <li style=>Serve as departmental CFO to conduct monthly reviews with Marketing and Operations group leaders to bring financial insights Help them understand monthly expense details complete monthly forecasts identify savings opportunities and justify higher expense needs <li> <ul> About You <ul style=> <li style=>Degree in Finance Business or a related field<li> <li style=>3+ years of experience in strategic finance corporate FPampA Investment banking management consulting and private equity experience are a plus<li> <li style=>High proficiency with Excel Google Sheets PowerPoint and Financial ERP systems<li> <li style=>Experience working with Csuite level leadership direct reporting presentations etc and comfortable speaking in large groups<li> <li style=>Experience building dynamic financial models and experience working with large data sets to disseminate trend analysis for forecasting manipulating data to tell a story with supporting evidence<li> <li style=>Experience andor knowledge of the lending industry amortization tables loan loss models securitization structures warehouse financing facilities and riskbased pricing<li> <li style=>Ability to build strong relationships of trust amp influence ability to lead work initiatives with crossfunctional coordination with stakeholders<li> <ul> Even Better <ul style=> <li style=>Experience with Marketing is a huge plus This includes return on investment ROI and Lifetime Value LTV of various marketing channels and campaigns calculation of Cost per Acquisition CPA and spend forecast based on different scenarios<li> <ul> About Us What makes an Earnie culture <ul style=> <li style=>Drivers Drivers are satisfied by making things happen not coming along for the ride They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others<li> <li style=>Humility Humble team players check their egos and consider the teams needs above their own They are selfaware of their strengths and opportunities for improvement<li> <li style=>Growth Mindset People with a growth mindset approach challenges and failures as learning opportunities They seek feedback to improve give feedback to others and genuinely want to perform well <li> <ul> Earnies are committed to helping students live their best lives free from the stress of student debt If youre as passionate as we are about our mission read more below and lets build something great together Earnest believes in enabling our employees to live their best lives We offer a variety of perks and competitive benefits including <ul style=> <li style=>Health Dental amp Vision benefits plus savings plans<li> <li style=>Work anywhere in the US <li> <li style=>Mac computers + work from home stipend to set up your home office<li> <li style=>Monthly internet and phone reimbursement<li> <li style=>Employee Stock Purchase Plan<li> <li style=>RSUs<li> <li style=>401k plan to help you save for retirement plus a company match<li> <li style=>Robust tuition reimbursement program<li> <li style=>$1000 travel perk on each Earnieversary to anywhere in the world <li> <li style=>Competitive days of annual PTO<li> <li style=>Annual my day <li> <li style=>Pet insurance<li> <li style=>Competitive parental leave<li> <li style=>Plenty of Earnest swag optional in person team gatherings picnics celebrations and plenty of fun virtual events <li> <ul> At Earnest we are committed to building an environment where our employees feel included valued and heard Our belief is that a strong commitment to diversity inclusion equity and belonging enables us to move forward with our mission We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for Earnest provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age sexual orientation gender identity veteran status disability or genetics Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance LIAM1<div class=contentpaytransparency><div class=payinput><div class=description>A little about our pay philosophy We take pride in compensating our employees fairly and equitably We are showcasing a range of your potential base salary determined primarily based on a candidates location Earnest takes a marketbased approach categorizing US locations into one of five zones based on a cost of labor index for that geographic area The successful candidates starting pay will also be determined based on jobrelated qualifications internal compensation and budget This range may be modified in the future<div><div class=title>Pay Range <div><div class=payrange>$100500$125625 USD<div><div><div><img src=httpsremotivecomjobtrack1907370blankgifsource=publicapi alt=>

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Payments Project Manager

Company: Nextech

Location: USA

Posted Apr 20, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact <a class=fontbold underline fontbold underline postingslink href=mailtotalentnextechcom rel=noopener noreferrer nofollow target=blank> talentnextechcom <a> Job Summary The Payments Project Specialist is responsible for managing the Payment Implementation Project activities for all sources of Payments implementation needs including new payments customers add locations for existing payment customers and Partner payment integrations SHe will also support coordination of the Early Adopter EA program for each payment integrations and payment feature releases for all specialties that Nextech supports SHe will help to define track and report success criteria of each implementation and feature release prior to the defined General Availability GA Date helping determine if the GA date is viable or needs to be rescheduled SHe will work closely with the broader implementation team to track success of the activation and training sessions make recommendations for improvements be a point of contact for issues that are experienced reporting them to the Product Team and keeping the customer informed through resolution SHe will have the skill set to do preliminary triage on reported issues before handing them off to the Product Team for technical investigation root cause identification and fix implementation SHe will collaborate closely with the Payments Product team customers and other internal departments to achieve successful implementations and issue resolutions All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate Essential Functions <ul> <li> Own all Nextech Payments implementations <li> <ul> Nextech Payments in general Embedded Nextech payments Partner integration implementations Integrated CareCredit implementations <ul> <li> Help coordinate the identification of Beta customers for new payment integrations and feature releases <li> <li> Provide suggestions to improve implementation activation and overall client experience for payment customers <li> <li> Manage the thirdparty integrations and are certified to use Nextech Payments adherence to Nextech Payments best practices <li> <li> Coordinate the implementation and activation of Nextech Payments customers that want to leverage certified thirdparty software solutions with Nextech Payments <li> <li> Help educate internal stakeholders on existing and new Nextech Payments and other PayFac features <li> <li> Frontline defense team member for PayFac product team performing troubleshooting issue reporting and handoff to Product tracking through resolution <li> <li> Help with feature launch and commercialization <li> <ul> Support creation and maintenance of artifacts KB and SOP documentation demo videos Communicate and help train clients when needed <ul> <li> Help with Nextech Payments activation and first deposit metrics <li> <li> Work with the Payments team to help educate the Sales PSM CSMs and Support with payment Training Documentation Process Updates <li> <li> Be a crossfunctional team member between PayFac and Implementations <li> <ul> Provide support and assistance to implementations for all Payment features and 3rd party software integrations Help with Support Cases Activate Payments Licenses Assist implementations with training clients on Nextech Payments and its features Support Implementations team with client setup device ordering and activation session troubleshooting Manage postgo live client health check <ul> <li> Assist the team with meetings as a representative of PayFac product where necessary <li> <li> Be a Salesforce expert for PayFac team <li> <li> Support quantitative analysis of Payments feature utilization by clients and supportsupply data for healthchecks in coordination with CSMsPSMs to identify any blockers and drive feature adoption <li> <ul> Minimum Requirements <ul> <li> 3 years of experience in the payments industry holding a variety of positions working with internal and external clients <li> <li> Knowledge and understanding of all facets of the Card Payment Industry <li> <li> Bachelors degree preferably in business information technology or related area or equivalent experience <li> <li> Demonstrate superior problem solving and troubleshooting skills <li> <li> Ability to multitask prioritize and meet deadlines <li> <li> Excellent communication skills with strong ability to build meaningful crossfunctional relationships and buyin <li> <li> Critical thinker with strong analytical and problemsolving skills <li> <li> Demonstrated experience with data using Excel other MS Office programs <li> <li> Must possess high degree of professionalism and proven ability to work with confidential information <li> <li> Ability to work in a fastpaced environment with ambiguity and minimal oversight <li> <li> Strong attention to detail with excellent written and verbal communication skills <li> <ul> Preferred Qualifications <ul> <li> Bachelors degree in Business Administration or related field andor related experience <li> <li> Project Manager or Project Coordinator experience dealing with multiple stakeholders <li> <ul> Working EnvironmentPhysical Demands <ul> <li> This is primarily a remote role <li> <li> Longdistance or air travel as needed not to exceed 10 travel <li> <li> Activities require a significant amount of work in front of a computer monitor <li> <ul> Total Rewards <ul> <li> Employee Assistance Program with free counseling sessions available <li> <li> Flexible Time Off take time off when you need it without worrying about available hours <li> <li> 10 paid holidays + 1 floating holiday <li> <li> Generous annual bonus opportunity <li> <li> iCREATE Employee Recognition Program <li> <li> Insurance Choice of Medical Dental and Vision plans <li> <li> Wellness Program including discounts on medical premiums <li> <li> Health Savings Account <li> <li> Flexible Spending Account <li> <li> Volunteer Time Off <li> <li> 100 CompanyPaid Parental leave <li> <li> 401k with Employer Match <li> <li> 100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance <li> <li> CompanySponsored 529 College Savings Plan <li> <li> Corporate Discounts on Retail Travel and Entertainment <li> <li> Pet Insurance options <li> <ul>

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Account Executive II (Asset-Based Lending)

Company: Pathward

Location: USA

Posted Apr 20, 2024

<div class=contentintro>We are a hybrid remoteoffice company dedicated to growing our talent anywhere We have onsite locations in Sioux Falls SD Scottsdale AZ Troy MI Franklin TN Dallas TX At Pathward we take tremendous pride in our purpose to create financial inclusion for all™ We are a financial empowerment company that works with innovators to increase financial availability choice and opportunity for all We strive to remove barriers that traditional institutions put in the way of financial access and promote economic mobility by providing responsible secure high quality financial products We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and wellpositioned for success We celebrate and embrace our team members through our HUMBLEHUNGRYSMART approach and we believe that we are strongest when we embrace the voices of our employees customers partners and the communities we serve <div>About the Role Manage all aspects of an assigned portfolio of accounts ensuring the relationships meet corporate standards for risk profitability factoring and assetbased lending services and financial controls What You Will Do <ul style=> <li style=>Manage portfolio through complete and current knowledge of clients financial condition managements performance and industry trends and take timely action so client losses are minimized and do not exceed budgeted standards<li> <li style=>Responsible for ensuring all advances and loans comply with loan policy and approved structure<li> <li style=>Attain an acceptable contribution to overhead andor profit from each client arrangement to achieve individual profit objective<li> <li style=>Responsible for documenting all relationships to ensure approved and required legal documentation<li> <li style=>Resolve factoring and assetbased lending service problems control operational costs and minimize loss of clients to competition<li> <li style=>Propose changes in policies and procedure to reduce costs and provide better and more efficient services<li> <li style=>Develop and operate within individual budget to control expenses<li> <li style=>Structure and underwrite changes to existing deals for management approval<li> <li style=>Other duties as assigned<li> <ul> What You Will Need <div class=h5>Knowledge amp Skills<div> <ul style=> <li style=>Seasoned experienced professional with a full understanding of area of specialization Resolves complex problems takes a new perspective on existing solutions Fully qualified careeroriented journeylevel position<li> <li style=>Develops solutions to complex problems where analysis of situations andor data requires evaluation Determines best approach to achieve results and provides suggestions to improve policies and procedures Demonstrates good judgement in selecting methods and techniques for obtaining solutions Networks with senior internal and external contacts in own area of expertise<li> <li style=>Receives very little instruction on daytoday work May receive general instruction or guidance on new projects or assignments<li> <ul> <div class=h5>Experience<div> <ul style=> <li style=>Typically 5+ years with bachelors or equivalent<li> <ul> <div class=h5>EducationCertification<div> <ul style=> <li style=>Bachelors degree or equivalent education and work experience<li> <ul> <div class=h5>Distinguishing Characteristics<div> <ul style=> <li style=>Coach and mentor less experienced Account Executives<li> <ul> <div class=h5>Competencies<div> <ul style=> <li style=>Customer service<li> <li style=>Communication skills verbal amp written<li> <li style=>Collaboration<li> <li style=>Financial Acumen <li> <ul> The responsibilities listed above are not all inclusive and may be changed at any time Salary range $6909854 $12761410 The salary range reflects the minimum and maximum target for a new hire in this role Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidates experience qualifications skills and location Your recruiter can share more about the specific salary for your location during the hiring process Ranges may be modified in the future This role is also eligible for an annual performancebased incentive opportunity Pathward offers a comprehensive benefits package for eligible employees including health insurance 401k retirement benefits life insurance disability benefits paid time off and more LIRemote<div class=contentconclusion>Dont have everything listed under qualifications Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition At Pathward we are dedicated to building a diverse and inclusive culture of belonging so if youre excited about this role but your experiences dont match exactly to everything in the posting we encourage you to apply anyway You may be just the right candidate for this or other Pathward roles Who we are Our commitment to inclusion is woven into our DNA We believe that we are strongest when we embrace the voices of our employees customers partners and the communities we serve We are committed to providing equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender including pregnancy sexual orientation gender identity national origin age disability genetic information marital status amnesty status as a covered veteran or any other class protected by federal state and local laws Please <a href=22httpswwwpathwardcomaboutuspeopleculturecareers22 rel=nofollow>click here<a> to learn more about our benefits and review information about our Privacy Policy Affirmative Action Plan and other notices Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws For assistance completing an application please contact a Pathward People amp Culture Representative by emailing <a href=22careerspathwardcom22 rel=nofollow target=blank>careerspathwardcom<a> Please <a href=22httpsdrivegooglecomfiled1IgSKNB2dGGWUzzBkWujS8WIMLoSHfPObviewusp=sharelink22 rel=nofollow>click here<a> to view Pathwards Applicant Privacy Notice Applications will be accepted for a minimum of 3 days after posting and there is no predetermined date by which applications should be submitted<div><img src=httpsremotivecomjobtrack1907417blankgifsource=publicapi alt=>

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Finance Project Manager

Company: Wikimedia

Location: USA

Posted Apr 20, 2024

FINANCE PROJECT MANAGER Summary The Wikimedia Foundation is the nonprofit organization that operates Wikipedia one of the most popular websites in the world serving nearly half a billion users every month It is the only nonprofit in the top 50 websites supported by a community of millions of individual donors Join the Wikimedia Foundation in our ambitious project to empower people to create and share the sum of all human knowledge We are looking for a Finance Project Manager to join our Financial Planning amp Analysis team reporting to the Senior Manager Finance This individual will be a central resource to the Strategic Finance team responsible for designing implementing and executing processes to streamline our internal reporting and forecasting and for facilitating strategic Finance projects This role requires a mix of analytical operational and project management skills as well as an ability to build collaborative relationships across teams communicate effectively and balance multiple assignments at the same time As the Finance Project Manager you will join a small team who manages the Foundations planning analysis and internal reporting processes liaises regularly with and across all departments at the Foundation and acts as a strategic partner to Executive Management You will work alongside a range of Finance professionals engineers and creatives all collaborating to change the world You are an innovator and operational executor who loves to solve problems and set up processes based on your deep understanding of financial workflows and reporting systems Leveraging your background in finance program or project management you are comfortable operating in a complex and ambiguous environment working with high volumes of information This role is remote and open to candidates with work times between UTC8 to UTC4 You are responsible for Project amp Process Management <ul style=> <li style=>Projectmanage financial reporting and forecasting processes by creating and maintaining project calendars action items and coordinating roles amp responsibilities<li> <li style=>Schedule and facilitate meetings develop agendas track deliverables of projects and provide biweekly status updates<li> <li style=>Enforce information flows to improve communication and cohesion among teams and departments<li> <li style=>Document the FPampA teams procedures and best practices across all our major workstreams<li> <ul> Business and Financial Analytics amp Reporting <ul style=> <li style=>Lead the preparation of Board and Executive financial reports and presentations<li> <li style=>Develop thoughtful analysis and deliver key insights that support strategic decisionmaking<li> <li style=>Analyze cost drivers and macroeconomic trends within a globally distributed workforce <li> <ul> Skills and Experience <ul style=> <li style=>2+ years work experience + Bachelors or equivalent experience in Program or Project Management Business Analytics Finance or similar <li> <li style=>Experience in building scalable processes for financial reporting and planning activities<li> <li style=>Understanding of financial reporting systems and system integration requirements <li> <li style=>Ability to establish clear systems for project participation across multiple teams and departments<li> <li style=>Experience in managing projects using Asana or similar project management and progress tracking tools<li> <li style=>Comfort in using financial systems eg Workday Adaptive Planning and providing data analysis for problemsolving<li> <ul> Qualities that are important to us <ul style=> <li style=>You love solving problems and understand the connections between micro decisions and the macro systems<li> <li style=>You believe in the mission of the Foundation and are excited to dig into numbers and processes to support that mission<li> <li style=>You enjoy collaborating with a range of stakeholders and you value knowledge sharing and collaboration<li> <li style=>You are capable of working with distributed teams using asynchronous and synchronous methods<li> <li style=>You are a proactive problem solver and take initiative in identifying needs and taking action prior to being asked<li> <li style=>You are comfortable with ambiguity and are able to adapt to a rapidly changing business environment<li> <li style=>You thrive in a resultsoriented culture that favors collaborative decision making<li> <li style=>You have strong time management skills and plan and prioritize work to accomplish all tasks<li> <ul> You are a flexible and creative individual capable of managing multiple priorities and projects in a diverse environment while providing top level attention to detail and ensuring work is complete <div class=h4>About the Wikimedia Foundation<div> The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects Our vision is a world in which every single human can freely share in the sum of all knowledge We believe that everyone has the potential to contribute something to our shared knowledge and that everyone should be able to access that knowledge freely We host Wikipedia and the Wikimedia projects build software experiences for reading contributing and sharing Wikimedia content support the volunteer communities and partners who make Wikimedia possible and advocate for policies that enable Wikimedia and free knowledge to thrive The Wikimedia Foundation is a charitable notforprofit organization that relies on donations We receive donations from millions of individuals around the world with an average donation of about $15 We also receive donations through institutional grants and gifts The Wikimedia Foundation is a United States 501c3 taxexempt organization with offices in San Francisco California USA As an equal opportunity employer the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace We encourage people with a diverse range of backgrounds to apply We do not discriminate against any person based upon their race traits historically associated with race religion color national origin sex pregnancy or related medical conditions parental status sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information or any other legally protected characteristics The Wikimedia Foundation is a remotefirst organization with staff members including contractors based 40+ countries Salaries at the Wikimedia Foundation are set in a way that is competitive equitable and consistent with our values and culture The anticipated annual pay range of this position for applicants based within the United States is US$ltspan datasheetsroot=1 datasheetsvalue=133674728 datasheetsuserformat=2145853122 0 0 316112205122010203311204171122051220102033112042811220512201020331120419010114122015Verdana1610 datasheetsformula==R0C108gt67473 to US$ltspan datasheetsroot=1 datasheetsvalue=133102368 datasheetsuserformat=2145893122 0 0 31511220512201020331120416112205122010203311204171122051220102033112041811220512201020331120419110114133115Verdana1610gt102368 with multiple individualized factors including cost of living in the location being the determinants of the offered pay For applicants located outside of the US the pay range will be adjusted to the country of hire We neither ask for nor take into consideration the salary history of applicants The compensation for a successful applicant will be based on their skills experience and location Please note that we are currently able to hire in the following countries Australia Austria Bangladesh Belgium Brazil Canada Colombia Costa Rica Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Ghana Greece India Indonesia Ireland Israel Italy Kenya Mexico Netherlands Nigeria Peru Poland Singapore South Africa Spain Sweden Switzerland Uganda United Arab Emirates United Kingdom United States of America and Uruguay Our nonUS employees are hired through a local third party Employer of Record EOR We periodically review this list to streamline to ensure alignment with our hiring requirements All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability you may contact us at recruitingwikimediaorg or +1 415 8396885 More information <a href=22httpswikimediafoundationorgaboutjobssection1222 rel=nofollow>US Benefits amp Perks<a> <a href=22httpswikimediafoundationorg22 rel=nofollow>Wikimedia Foundation<a> <a href=22httpsfoundationwikimediaorgwikiApplicantprivacypolicy22 rel=nofollow>Applicant Privacy Policy<a> <a href=22httpsdiffwikimediaorg22 rel=nofollow>News from across the Wikimedia movement<a> <a href=22httpswikimediafoundationorgnews22 rel=nofollow>Blog<a> <a href=22httpsmetawikimediaorgwikiStrategyWikimediamovement201722 rel=nofollow>Wikimedia 2030<a> <a href=22httpsmediumcomfreelysharingthesumofallknowledgewestandforracialjustice49c31afbabca22 rel=nofollow>Our Commitment to Equity<a> <a href=22httpswwwyoutubecomwatchv=OQzZI0l3IOw22 rel=nofollow>This is Wikimedia Foundation<a> <a href=22httpswwwyoutubecomwatchv=xQ4ba28oGs22 rel=nofollow>Facts Matter<a> <a href=22httpswikimediafoundationorgwikiOurprojects22 rel=nofollow>Our Projects<a> <a href=22httpstechblogwikimediaorg22 rel=nofollow>Our Tech Stack<a> <div id=lcontent> <div> <img src=httpsremotivecomjobtrack1907527blankgifsource=publicapi alt=>

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Vonage Customer Care Mission technical support experience preferred A+ Networking + MCSA CCNP or other certifications preferred

Partner Support Technician

Company: Vonage

Location: USA

Posted Apr 20, 2024

Vonage Customer Care Mission We help our customers create innovative and delightful customer experiences using our programmable communication building blocks Through a choice of support offerings we provide toptier support for developers and enterprises Our global technical team skilled in development communications technology and troubleshooting help our customers rapidly resolve any issues publish online knowledge articles and communicate proactively for any incidents that occur Why this role matters As a member of the Partner Support team the Partner Support Technician is responsible for working with partners subagents and child accounts to configure client computer networks and all assist with any technical requirements Establishing a relationship you will work with these partners for the life of their partnership with Vonage The agents ability to form a trusted bond listen attentively and respond to inquiries will make them the critical touchpoint between Vonage Business and our valued partners This position is also responsible for answering various PreSales technical questions and assisting the Partner Support Team with cases and reach outs The role also includes helping to work with VIP clients retaining customers and taking ownership of various projects the company needs to complete This role will work 11am 8pm EST Monday Friday IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW What you will do <ul style=> <li style=>Supporting Existing Customers<li> <ul style=> <li style=>Review and catalog the networks for clients and confirm they are VoIP equipped<li> <li style=>Ensure phone and feature setups are working properly<li> <li style=>Provide recommendations on future enhancements<li> <ul> <li style=>VIP Customer Escalations<li> <li style=>Assist the Retention Team in resolving escalated customer problems <li> <li style=>Provide highlevel support as a contributor to Partner Support<li> <li style=>Ability to balance inbound calls and emails as well as assisting the Partner Support Team in a scheduled environment<li> <li style=>Handle escalated issues sent to you by management and executive leadership<li> <li style=>Provide customerfocused support using clear and descriptive methods<li> <li style=>Manage and complete projects on time<li> <li style=>Work within multiple scheduling and ticketing programs<li> <li style=>Coordinate with various departments to provide internal education and assistance<li> <li style=>Advise customer on network topology and configuration<li> <li style=>Determine the source of customer issues hardware software user access other<li> <li style=>Document resolutions for future reference<li> <ul> What you will bring <ul style=> <li style=>Strong Customer service skills including being an active listener with the ability to deescalate quickly <li> <li style=>Superior technical troubleshooting and analytical skills<li> <li style=>Advanced written and oral communication skills with extreme attention to detail <li> <li style=>Ability to quickly establish and maintain excellent rapport with customers <li> <li style=>Proven communication skills required to create maintain and enhance customer relationships and experiences<li> <li style=>Outstanding technical competence Software Hardware Networks<li> <li style=>Ability to multitask and learn quickly in a challenging environment<li> <li style=>Advanced judgment negotiation and problemsolving skills<li> <li style=>Exceptional ability to adjust to the technical level of the customer when communicating technical information<li> <li style=>Advanced experience positioning sensitive and confidential subjects<li> <li style=>Ability to work independently with limited supervision yet work well within a team<li> <li style=>Ability to work quickly and efficiently under deadline pressure<li> <li style=>Outstanding follow through and organizational ability<li> <ul> What is required for application <ul style=> <li style=>Two years of technical support experience preferred <li> <li style=>A+ Networking + MCSA CCNP or other certifications preferred<li> <ul> Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location LIJS3<img src=httpsremotivecomjobtrack1907300blankgifsource=publicapi alt=>

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Revenue Accounting Manager

Company: Transcarent

Location: USA

Posted Apr 19, 2024

<div class=contentintro>Who we are Transcarent is the One Place for health and care We cut through the complexity making it easy for people to access highquality affordable care With a personalized app tailored for each Member an ondemand care team and a connected ecosystem of highquality inperson care and virtual point solutions Transcarent eliminates the guesswork to confidently guide Members to the right level of care We take accountability for results offering atrisk pricing models and transparent impact reporting to align incentives towards measurably better experience better health and lower costs At Transcarent you will be part of a worldclass team supported by top tier investors like 7wireVentures and General Catalyst and founded by a missiondriven team committed to transforming the health and care experience for all We closed on our Series C funding in January 2022 raising our total funding to $298 million and enabling us to respond to the demand for our offering Transcarent is committed to growing and empowering a diverse and inclusive community within our company We believe that a team with diverse lived experiences working together will strengthen our organization and our ability to deliver not just better but different experiences for our members We are looking for teammates to join us in building our company culture and Member experience who <ul style=> <li style=>Put people first and make decisions with the Members best interests in mind <li> <li style=>Are active learners constantly looking to improve and grow <li> <li style=>Are driven by our mission to measurably improve health and care each day <li> <li style=>Bring the energy needed to transform health and care and move and adapt rapidly <li> <li style=>Are laser focused on delivering results for Members and proactively problem solving to get there <li> <ul><div>About this role Transcarent is seeking a dynamic leader to join the controllership function supporting the evolving revenue accounting landscape This role will help support revenue accounting and operations for our many evolving product initiatives As the successful candidate you will be responsible for ensuring timely and accurate recording and reporting of revenue Having a strong accounting background of ASC 606 you will support the month end close activities collaborating with the billing function on system implementation to automate and scale the business In this role you will partner closely with a large team of crossfunctional business partners to develop scalable accounting operation solutions for monthend close activities You will couple strong business acumen with your accounting background and your excellent communication skills to provide sound advice to your business partners You excel in problemsolving leading automation projects recommending solutions and thinking strategically on a process level while always anchoring your solutions based on a robust understanding of the details You are experienced in moving fast while solving problems in a scalable way What youll do <ul style=> <li style=>Establish and maintain an accurate and timely monthend close process for revenues<li> <li style=>Develop robust accounting processes and controls for new products and maintain and improve existing processes and controls for existing products<li> <li style=>Ensure revenue is recognized in accordance with US GAAP and internal revenue recognition policies<li> <li style=>Support legal sales and deal desk teams during deal negotiations<li> <li style=>Coordinate with sales and legal team postdeal negotiations to monitor revenue accounting impact<li> <li style=>Partner with product engineering on testing and delivery of system solutions<li> <li style=>Ensure compliance with key control objectives in the revenue accounting cycle<li> <li style=>Supporting adhoc accounting projects and analysis as required including data analysis and management reporting design of accounting operational processes business processes close efficiency improvements automation etc<li> <li style=>Support detective controls and analytical review of revenues<li> <ul> Your skills include <ul style=> <li style=>7+ years of experience in accounting or finance<li> <li style=>Bachelor or higher degree in accounting or finance or equivalent professional experience<li> <li style=>Technical accounting knowledge of ASC 606<li> <li style=>Experience in digital healthcare<li> <li style=>Experience with US GAAP and internal control best practices<li> <li style=>Experience creating accounting memos and process documentation<li> <li style=>Experience operating with a high degree of autonomy<li> <li style=>Experienced with Excel<li> <li style=>Experience with developing robust accounting processes and controls for new products and improving existing process for highly scaled products<li> <li style=>Experienced in communicating with a cross functional and internal audience with an experience distilling complex concepts and analysis into concise actionable conclusions<li> <ul><div class=contentpaytransparency><div class=payinput><div class=title>As a remote position the salary range for this role is<div><div class=payrange>$125000$135000 USD<div><div><div><div class=contentconclusion>Total Rewards Individual compensation packages are based on a few different factors unique to each candidate including primary work location and an evaluation of a candidates skills experience market demands and internal equity Salary is just one component of Transcarents total package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock options Our benefits and perks programs include but are not limited to <ul style=> <li style=>Competitive medical dental and vision coverage <li> <li style=>Competitive 401k Plan with a generous company match <li> <li style=>Flexible Time OffPaid Time Off 12 paid holidays <li> <li style=>Protection Plans including Life Insurance Disability Insurance and Supplemental Insurance <li> <li style=>Mental Health and Wellness benefits <li> <ul> Location You must be authorized to work in the United States Depending on the position we may have a preference to a specific location but are generally open to remote work anywhere in the US Transcarent is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees If you are a person with a disability and require assistance during the application process please dont hesitate to reach out Research shows that candidates from underrepresented backgrounds often dont apply unless they meet 100 of the job criteria While we have worked to consolidate the minimum qualifications for each role we arent looking for someone who checks each box on a page were looking for active learners and people who care about disrupting the current health and care with their unique experiences <div><img src=httpsremotivecomjobtrack1907190blankgifsource=publicapi alt=>

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IT Manager

Company: Nuna

Location: USA

Posted Apr 19, 2024

<div class=contentintro>At Nuna our mission is to make highquality healthcare affordable and accessible for everyone We are dedicated to tackling one of our nations biggest problems with ingenuity creativity and a keen moral compass Nuna is committed to simple principles a rigorous understanding of data modern technology and most importantly compassion and care for our fellow human We want to know what really works what doesntand why Nuna partners with healthcare payers providers and patients to turn data into learnings and information into meaning<div><div class=h2>YOUR TEAM<div> Nuna IT acts as the conduit between every business and technology facing team designing and maintaining the operability of Nunas technical systems and services We are responsible for the productivity of all employees respond to traditional support requests and proactively discover opportunities to improve Nunas technical environment <div class=h2>YOUR OPPORTUNITIES<div> The IT Manager will play a pivotal role in revitalizing our IT department This role entails a thorough assessment of existing processes the identification of opportunities for enhancement and automation and providing guidance and mentorship to team members Operating onsite from our San Francisco office this manager will collaborate closely with the IT Technicians gaining insights into individual strengths and areas for improvement IT also works closely with other teams such as HR Recruiting Security Compliance Legal and Accounting A strong objective will be to foster crosstraining among team members to ensure a comprehensive skillset within the team and seamless coverage in the event of absences Another strong objective is to streamline our onboarding and offboarding processes You will manage and bring organization and structure to a team that currently consists of three full time IT Technicians all who live in the Bay Area and work onsite at our San Francisco office You will oversee and participate in the following <ul style=> <li style=>Technical support triaging ticket requests via incoming helpdesk queries <li> <li style=>Guiding customers through the problemsolving process using creative diagnostic techniques and a patient helpful attitude Collect and communicate customer feedback along the way identifying and participating in departmental improvement efforts<li> <li style=>Vendor relationships managing license renewals for SaaS products<li> <li style=>User account management<li> <li style=>Identifying opportunities to automate<li> <li style=>Developing and improving IT documentation<li> <li style=>Maintaining the inoffice network and physical security systems including partnering with Workspace Management teams to control and manage buildingoffice access keycardaccess control system and alarm system<li> <li style=>Host onsite Jumbotron events<li> <li style=>Partnering with stakeholder teams to support smooth and comprehensive employee onboarding and offboarding processes<li> <li style=>Tracking and managing accounts and equipment inventories <li> <li style=>Supporting the hosting of on and offsite events as needed ensuring reliable operation of AV equipment<li> <li style=>Collect and communicate customer feedback and identify and participate in department improvement efforts<li> <li style=>Partner with our Workspace Management team to control and manage buildingoffice access keycardaccess control system and alarm system<li> <li style=>Identify opportunities for IT to improve company processes<li> <li style=>Be able to support IT Technicians handson as needed<li> <ul> <div class=h2>QUALIFICATIONS<div> <div class=h4>Required Qualifications<div> <ul style=> <li style=>5+ years of overall experience 2 years or more spent as a Manager<li> <li style=>Ability to be present several days a week in the San Francisco office<li> <li style=>The ability to build grow and develop a highperforming IT teams foster a positive work culture and attract top talent<li> <li style=>Ability to connect with your team members mentor them and provide firm yet supportive guidance<li> <li style=>A positive mindset and a proactive attitude consistently identifying opportunities for improvement and taking the initiative to drive them to a successful resolution<li> <li style=>Enthusiasm and ability to learn new hardware and software technologies<li> <li style=>Methodical persistent detailoriented approach to problem solving<li> <li style=>Strong written and verbal communication skills with experience crafting and delivering company facing messaging <li> <li style=>Desire to learn andor improve your skills on automation<li> <li style=>Proficiency researching difficult problems and determining the best course of action<li> <li style=>Competence identifying patterns and trending issues<li> <li style=>Experience leading projects and following through on requests knowing when to escalate or ask for assistance<li> <li style=>Proficiency prioritizing and fulfilling multiple concurrent requests<li> <li style=>Experience installing configuring and troubleshooting macOS ChromeOS and Windows <li> <li style=>Understanding of basic networking concepts for troubleshooting<li> <li style=>Regulatory Compliance Knowledge of industryspecific regulations and compliance requirements<li> <li style=>Cybersecurity Expertise Strong knowledge of cybersecurity best practices and the ability to ensure the organizations IT environment is secure from threats<li> <ul> <div class=h4>Preferred Qualifications<div> <ul style=> <li style=>Working aptitude in 1 or more scripting languages such as bash python or rest APIs<li> <li style=>Familiarity using or administering any of our current tools Kandji FreshService GSuite Slack Crowdstrike Tailscale<li> <li style=>Experience supporting offsite company events<li> <li style=>Interest in the Healthcare industry data analytics AWS Cloud management<li> <li style=>Certifications Relevant industry certifications such as PMP Project Management Professional ITIL Information Technology Infrastructure Library or CISSP Certified Information Systems Security Professional<li> <ul> We take into account an individuals qualifications skillset and experience in determining final salary This role is eligible for health insurance life insurance retirement benefits participation in the companys equity program paid time off including vacation and sick leave The expected salary range for this position is $115000 to $141250 The actual offer will be at the companys sole discretion and determined by relevant business considerations including the final candidates qualifications years of experience and skillset<div class=contentconclusion>Nuna is an Equal Employment Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability genetics andor veteran status<div><img src=httpsremotivecomjobtrack1907521blankgifsource=publicapi alt=>

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Revenue Lead - Banking & Wealth

Company: Plaid

Location: USA

Posted Apr 19, 2024

At Plaid our mission is to unlock financial freedom for everyone There has never been a better time than now to start building the future of fintech with us Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi and Betterment several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote The Revenue team at Plaid combines deep technical product and industry knowledge to help our customers build and scale applications that help consumers lead healthier financial lives Plaid is looking for a Revenue Leader to oversee the Banking and Wealth vertical This person will lead the team responsible for managing and growing Plaids Banking and Wealth customers As a member of the Revenue leadership team this person will play a key role in developing net new revenue defining the Account Management strategy cultivating relationships with key executive stakeholders across Plaids largest customers and executing on expansion opportunities that drive meaningful revenue growth for the company Responsibilities <ul> <li> Develop and execute a compelling revenue strategy that drives success for Plaid and our customers long term <li> <li> Drive meaningful revenue growth uncover opportunities across Plaids existing customer base and develop net new opportunities <li> <li> Grow develop and lead a team of worldclass sellers and account managers <li> <li> Developing strategic relationships with founders and executives of Plaids largest and most strategic customers <li> <li> Deliver worldclass results while continuously challenging the ambitions of yourself and your team <li> <ul> Qualifications <ul> <li> 15+ years of experience managing and growing top performing sales teams AND account managers in a Fintech or SaaS environment <li> <li> Deep experience selling into Banking and Wealth customers <li> <li> Track record of successfully leading and scaling top performing customer and revenue focused teams <li> <li> Strong people manager coach and mentor who is able to guide the team in developing consultative account management and sales skills <li> <li> Deep experience in pipeline management and successful execution against significant revenue targets involving large and complex customers <li> <li> Strong relationship skills high EQ and a long term partnershiporiented mindset <li> <li> Demonstrated ability to communicate present and influence credibly and effectively across all levels of the organization <li> <li> Passion for Plaids mission and the inclusive financial ecosystem our customers are building towards <li> <ul> $138240 $257580 a year Target base salary for this role is between $138240 and $257580 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a>

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Staff Software Engineer - Experimentation Platform

Company: Reddit

Location: USA

Posted Apr 20, 2024

<div class=contentintro><div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock> <div class=prichtextsection>Reddit is a community of communities Its built on shared interests passion and trust and is home to the most open and authentic conversations on the internet Every day Reddit users submit vote and comment on the topics they care most about With 100000+ active communities and approximately 73+ million daily active unique visitors Reddit is one of the internets largest sources of information For more information visit <a class=clink href=22httpredditinccom22 rel=nofollow target=blank>redditinccom<a><div> <div> <div> <div> <div> <div><div>Reddit is poised to rapidly innovate and grow like no other time in its history and the Reddit Experimentation Platform is a critical accelerant of that growth As an engineering leader on the Experimentation Platform Team you will have Redditwide impact supporting our mission to bring community belonging and empowerment to everyone in the world We are excited about empowering innovation at Reddit through actionable and trustworthy experimentation at scale If youre passionate about building products that change peoples lives for the better developing strategies for improving hugescale products buildingtestingshipping in weeks not months and maintaining highquality worklife balance then Reddit will be the perfect home for you We are hiring a Staff Engineer who will play a critical role in making Reddits experimentation platform worldclass We seek a candidate who can bridge the gap between our userfacing features and the underlying infrastructure Ultimately this Engineer role will drive the Experimentation Platform Teams mission to accelerate innovation and growth through actionable opinionated and trustworthy AB testing <div class=h3>Responsibilities<div> This role spans a wide variety of responsibilities ranging from building new experimentation platform features architecting backend infrastructure and directing the evolution and adoption of best practices and standards that support experimentation across all Reddit teams and organizations You will be instrumental in architecting implementing and maintaining a stateoftheart experimentation platform that powers experimentation across all of Reddit This includes but is not limited to building new features into our AB testing experimentation platforms building new data products related to experimentation working crossfunctionally to find solutions for the needs of different teams and improving monitoring and alerting A successful candidate will work as part of a team to <ul style=> <li style=>Design develop scale and support Reddits Experimentation Platform<li> <li style=>Develop and operate high scale data products with a focus on live site reliability trustworthiness of analyzed data and debuggabilityactionability for feature teams<li> <li style=>Increase developer efficiency through automation improved signals workflow streamlining and system optimization<li> <li style=>Collaborate cross functionally within the Experimentation Platform Team and across the whole company to find technical solutions to complex design challenges<li> <li style=>Participate in the full development cycle design development impact assessment and deployment<li> <ul> <div class=h3>Required Qualifications<div> <ul style=> <li style=>7+ years of handson postgrad noninternship professional Software Development experience with at least 4+ years focus on full stack software engineering<li> <li style=>Proficiency in frontend technologies including TypeScriptJavaScript with experience in component frameworks React Angular Lit<li> <li style=>Experience with PostgresSQL database systems ideally applied in a largescale data analysis product Google BigQuery preferred<li> <li style=>Some familiarity with cloud platforms like AWS Azure or Google Cloud<li> <li style=>Demonstrated experience in developing endtoend web applications from database design to user interface implementation<li> <li style=>Demonstrated ability to integrate frontend and backend systems efficiently<li> <li style=>Excellent communication skills You must be able to collaborate effectively with teams in a fullyremote environment and negotiate complex requirements with technical and nontechnical stakeholders<li> <ul> <div class=h3>Preferred Qualifications<div> <ul style=> <li style=>Technical leadership experience with a data analysis platform Understanding of the basics of AB testing experimentation feature rollout and dynamic configuration<li> <li style=>Proficiency in backend technologies including Python and SQL<li> <li style=>Experience building or using AB testing infrastructure as well as building analytics tools or data products<li> <li style=>Demonstrated ability to lead a team of developers providing technical guidance mentorship and support<li> <li style=>Experience mentoring engineers owning team processes and leading crossfunctional projects is preferred<li> <ul> Reddit has a flexible workforce If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as youd like Dont live near one of our offices No worries You can apply to work remotely from anywhere in the United States or Ontario and British Columbia Canada <div class=h3>Benefits<div> <ul style=> <li style=>Comprehensive Health benefits<li> <li style=>401k Matching<li> <li style=>Workspace benefits for your home office<li> <li style=>Personal amp Professional development funds<li> <li style=>Family Planning Support<li> <li style=>Flexible Vacation please use them amp Reddit Global Days Off<li> <li style=>4+ months paid Parental Leave<li> <li style=>Paid Volunteer time off<li> <ul> <div class=contentpaytransparency><div class=payinput><div class=description>Pay Transparency This job posting may span more than one career level In addition to base salary this job is eligible to receive equity in the form of restricted stock units and depending on the position offered it may also be eligible to receive a commission Additionally Reddit offers a wide range of benefits to USbased employees including medical dental and vision insurance 401k program with employer match generous time off for vacation and parental leave To learn more please visit <a href=22httpswwwredditinccomcareers22 rel=nofollow target=blank>httpswwwredditinccomcareers<a> To provide greater transparency to candidates we share base pay ranges for all USbased job postings regardless of state We set standard base pay ranges for all roles based on function level and country location benchmarked against similar stage growth companies Final offer amounts are determined by multiple factors including skills depth of work experience and relevant licensescredentials and may vary from the amounts listed below<div><div class=title>The base pay range for this position is<div><div class=payrange>$206700$289400 USD<div><div><div><div class=contentconclusion>Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at <a href=22mailtoApplicationAssistanceRedditcom22 rel=nofollow>ApplicationAssistanceRedditcom<a><div><img src=httpsremotivecomjobtrack1907462blankgifsource=publicapi alt=>

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Sr. Solution Configurator - Mirata

Company: UGI Utilities, Inc

Location: USA

Posted Apr 19, 2024

At UGI Utilities Inc we believe in providing a superior range of energy products and services to our customers in a safe affordable manner As our energy needs evolve UGI will be there providing safe and reliable service that brings warmth and comfort to our 750000 customers in 45 counties in Pennsylvania and 1 county in Maryland We strive to reflect the communities we serve by attracting and retaining top talent while maintaining a diverse workforce that embraces our culture of safety service and integrity As an employee of UGI Utilities you can expect a competitive total compensation plan and comprehensive benefits Employees work in a collaborative environment have upward mobility opportunities and the ability to enjoy a true work life balance UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers communities and employees To learn more about UGIs workplace culture sustainability efforts and commitment to diversity equity and inclusion DEampI we invite you to visit our <a href=httpsugiesgcom> UGI Corporate sustainability page <a> Apply to UGI Utilities today to share in our mission and support countless neighbors friends and families in providing bestinclass products and services <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> Job Summary <h2> <div> <div> This position will remain open for application submissions until 41624 This position is responsible for translating business requirements from functional business areas eg Operations Engineering EHampS PSMS GIS and other operationally oriented departments into the Mirata forms solution This position will provide primary configuration support for the Mirata application and secondary configuration support for the Esri Explorer and Field Maps applications This includes involvement in all aspects of project work ongoing functional enhancements troubleshooting software patching and legal changes which pertain to the stated solutions Collaborates on all phases of the systems development lifecycle SDLC with a focus on the analysis design and development of configurationbased solutions Must continuously maintain and develop the necessary skillsets both technical and analytical to enhance valueadded business solutions and in keeping with the IT architecture <div> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> Duties and Responsibilities <h2> <div> <div> <ul> <li> Configuration Support Acquire knowledge of ADC asset data collection business processes related system functions and gain technical skills in assigned functional area Broaden capability of the ADC solution set predominantly focused on the Mirata application to solve system issues improve the application and perform unit integration and vendor enhancement testing Work with business unit analysts and other IT resources to develop new systems and enhance existing systems to meet changing policy regulatory and business requirements Perform configuration to support defined business processesfunctions including timely testing and validation of software patches released by the vendor <li> <li> Third Party Management Manage applicable thirdparty vendor relationships Provide professional and timely responses to technical inquiries from vendors and Suppliers which serve to further UGIs interests in the applications function <li> <li> Troubleshooting Troubleshoot incidents reported against applicable IT applications Assist in investigating issues to determine the root cause of problems Support and monitor daily batch processing responding to job failures in a timely manner Provide 24X7 primary andor secondary support to core applications considered business critical Follow established change management procedures to ensure that application modifications are implemented in a way that meet internal IT controls <li> <li> Industry Research With a focus on product and service development delivery and support keep apprised of current trends in the business marketplace and apply key technologies Provide input and direction on business unit technology strategies <li> <ul> <div> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> Knowledge Skills and Abilities <h2> <div> <div> <ul> <li> Possess analytical skills which allows for the assessment of business processes and how they guide and shape application functionality <li> <li> Possess basic competency to comprehend technical design specifications data tables and data queries <li> <li> Good verbal written and interpersonal skills <li> <li> Understands project plans and is able to clearly articulate their role project goals and timelines <li> <li> Basic knowledge of COBIT5 based IT Governance and Management framework or other structured industry standard methodologies <li> <li> Organized and detail oriented <li> <ul> <div> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> Education and Experience <h2> <div> <div> <ul> <li> Bachelors degree in informationcomputer science Information Systems or equivalent discipline is preferred <li> <li> At least 6 years of experience in ITGIS Systems and applications with at least 2+ years of experience supporting business processes applications or systems with analysis configuration testing andor improvement focus in two of the following components is desired <ul> <li> ESRI ArcGIS <li> <li> ESRI Field Maps <li> <li> ESRI Explorer <li> <li> Mirata Forms <li> <ul> <li> <li> ITIL IT Infrastructure Library Foundation certification at hire or within 12 months in position <li> <ul> <div> <div> <div> We offer comprehensive benefits some of which are <ul> <li> medical prescription dental vision life insurance <li> <li> disability plans <li> <li> 401k matched savings plan <li> <li> paid vacation <li> <li> company stock purchase program <li> <li> wellness programs <li> <li> tuition reimbursement <li> <li> paid parental leave <li> <li> paid volunteer time <li> <li> adoption assistance <li> <ul> UGI Utilities Inc is an Equal Opportunity and Affirmative Action Employer As such the Company abides by the requirements of the Executive Order 11246 41 CFR 607415a and 41 CFR 603005a The Company does not discriminate on the basis of race color sex national origin disability age gender identity veteran status or any other legally protected class in its practices Successful applicants shall be required to pass a preemployment drug screen as a condition of employment and if hired shall be subject to substance abuse testing in accordance with UGI policies As a federal contractor that engages in safetysensitive work UGI cannot permit employees in certain positions to use medical marijuana even if prescribed by an authorized physician Similarly applicants for such positions who are actively using medical marijuana may be denied hire on that basis

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Scrum Lead - Project Manager 1

Company: [bench]

Location: USA

Posted Apr 20, 2024

<div class=pworkspaceprimaryviewbody> <div class=pmessagepane> <div> <div class=cvirtuallist> <div class=cscrollbarhider> <div class=cscrollbarchild> <div class=cvirtuallistscrollcontainer> <div class=cvirtuallistitem id=1646761382242029> <div class=cmessagekitbackground> <div class=cmessagekithover> <div class=cmessagekitactions> <div class=cmessagekitgutter> <div class=cmessagekitgutterright> <div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock>Whats Bench Visit<a href=22httpsbenchcowhatsnew22 rel=nofollow> Benchs latest news<a> to see whats happening and<a href=22httpsbenchcocustomerreviews22 rel=nofollow> read what our customers have to say<a> You can also check us out in<a href=22httpsmediumcomlifeatbenchyouandtheapplicationprocessatbenchfc5d5712c7f722 rel=nofollow> Medium<a> on our<a href=22httpswwwlinkedincomcompanybenchaccounting22 rel=nofollow> LinkedIn page<a> our<a href=22httpswwwinstagramcombenchaccounting22 rel=nofollow> Instagram<a> and our<a href=22httpsmediumcomlifeatbench22 rel=nofollow> Life at Bench Blog<a> <div> <div> <div> <div> <div> <div> <div> <div class=cmessageactionscontainer> <div class=cmessageactionsgroup> We acknowledge that Bench is founded on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xʷməθkwəy̓əm Musqueam Skwxwú7mesh Squamish and Səl̓ílwətaʔSelilwitulh TsleilWaututh Nations Businesses need to understand their financial performance but for many smaller ones this means a tradeoff between managing their books and running their businesses Our mission is to help every business owner thrive by providing financial insight and peace of mind in one seamless platform From creatives to chiropractors Bench helps thousands of small business owners and entrepreneurs master their financial lives Because understanding your finances should be three things simple effortless and affordable Were growing fast and were looking for exceptional people to join us on this incredible journey Check out our<a href=22httpsbenchcogoculture22 rel=nofollow> culture guide<a> to learn more about what its like to work at Bench and read more about our business <a href=22httpsbenchcoabout22 rel=nofollow>here<a><div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div class=resizetriggers> <div class=expandtrigger> <div> <div class=expandtrigger> <div> <div> <div> <div> What does the PMO team look like Reporting to our Sr Manager Strategy amp Support Project Management Office youll have an understanding of agile development methodologies as well as lean project management principles Since youll be deeply embedded in the Business Operations team youll have some technical context and a systemsthinking background The PMO is supported by two additional Project Managers tackling crossfunctional and dataanalytics projects Youll be working closely with several highperforming collaborative and technical teams as well as stakeholders within Bench Youll be an influencer and a key contributor in driving the success amp growth of a datadriven organization supporting entrepreneurs What youll get up to <ul style=> <li style=>Serve as a facilitator for the team guiding and coaching participants on agile principles and practices to improve efficiency of the team<li> <li style=>Coordinate lead and facilitate agilehybrid ceremonies such as standups backlog grooming sprint planning sprint reviews and retrospectives to ensure their effectiveness and alignment with agile methodologies supporting participants in adopting Agile frameworks <li> <li style=>Collaborate with internal systems product owners to build and triage a backlog supporting them in managing the backlog to ensure that work to be done is refined prioritized and ready for sprint planning <li> <li style=>Proactively identify and resolve obstacles blockers risks and issues to ensure the teams progress remains smooth and escalate as necessary for timely resolution<li> <li style=>Manage releases and work with leaders to ensure deliverables are up to quality standards at the end of each sprint<li> <li style=>Ensure smooth coordination of sprints and uphold governance standards to enhance the teams consistency between promises and actions improve the saydo ratio<li> <li style=>Coordinate User Acceptance Testing UAT with end users prior to release of new features<li> <li style=>Contribute to the development of Business Operations team ways of working and collaboration model with other internal business partners While also working closely with functional leaders to manage expectations communicate project progress and gather feedback for continuous improvement <li> <li style=>Use Jira and Confluence to ensure that work completed by the team is documented and manage the location access and awareness of that documentation for various purposes across the business <li> <li style=>Create and uphold systems of governance and accountability within Business Operations to ensure that our Atlassian Jira amp Confluence environment is maintained<li> <ul> What youll need <ul style=> <li style=>Project Management Experience You have 1+ year of experience in a Project Management Office or other team delivering projects at a fast moving company on a variety of projects OR 3+ years of previous experience either working as a Project Coordinator on multiple technologycentric projects<li> <li style=>Jira Proficiency You know how to get the best out of Jira software as a daytoday user You are very familiar with core functionality and have experience adapting and optimizing Jira for the specific needs of your team<li> <li style=>Adaptability You have a work history that shows you know how to leverage a core project management skillset to drive action and results on various technical projects You dont simply rely on your own subject matter expertise to participate in projects you want to be a project management SME You learn quickly can thrive in dynamic environments and are not afraid to tackle challenges youve never faced before You know how to get the best out of a highly technical team and leverage their experience to deliver high value projects<li> <li style=>Business Systems Awareness You have experience managing or working on projects involving the major players in a typical business systems tech stack eg Salesforce Stripe Marketo Tableau web forms etc You have experience collaborating with Salesforce Admins internal technology teams data analysts andor other technical folk on technologyfocused projects You are also familiar with using tools like GSuite Slack Miro to collaborate with your team<li> <li style=>Change management experience You have participated in projects that transformed business processes alongside systems in an engaging and transparent way that helps others in the business adapt and support the changes<li> <li style=>Collaboration Youve worked in complex multistakeholder environments and with moderate support can get the best out of a group of highly motivated problem solvers and systems thinkers You lead teams with a view towards collaboration and delegated decisionmaking as much as possible You are comfortable engaging and building relationships with senior leaders <li> <li style=>Firstprinciples problem solver With support you can effectively conceptualize and problem solve in a complex system of our customers our colleagues and our technology stack You are energized by challenging problems and are persistentresourceful in your efforts to solve them<li> <li style=>Driven to make an impact You are driven to make an impact on the world through your work at Bench we choose to do so by reducing the barriers and complexity of entrepreneurship by taking the accounting and financial complexity of the plate of business owners<li> <li style=>Have the startup mindset You have a strong bias for action You are highly motivated and comfortable with change and creating clarity where there is ambiguity<li> <ul> It could be an even better fit if you have <ul style=> <li style=>Agile and Scrum Master certification CSM DASM etc<li> <li style=>Advanced Jira configuration experience or Atlassian certificates<li> <li style=>Experience working in SaaS in a support function like Business Operations RevOps etc<li> <li style=>PMP certification<li> <ul> What youll get <ul style=> <li style=>At Bench we share information freely and openly whenever possible The salary range for this role is $64640 $80800 per year depending on experience<li> <li style=>In addition we offer an extended benefits package that includes paid vacation paid flex days stock options and full health dental and vision <li> <li style=>Youll get access to <a href=22httpsinkblottherapycombench22 rel=nofollow>Inkblot Therapy<a>s Employee and Family Assistance Program EAP that offers counseling and support for you and family members as well as professional development coaching financial advice legal advice and much more<li> <li style=>Bench has a number of Affinity Groups groups of people who have shared identities and experiences The purpose of these groups is to support underrepresented Benchmates and amplify their voices<li> <li style=>If you live in BCs Lower Mainland you have the opportunity to work at home or in our downtown office location depending on your preference If youre interested in remote only we currently focus our hiring efforts in the following provinces British Columbia Alberta Ontario New Brunswick and Nova Scotia<li> <li style=>We provide solutions to bring all teams together for collaboration and connection <li> <li style=>Regardless of how many days you decide to visit the office youll have access to our Home Office Setup Fund to ensure that you have everything you need to work comfortably from home from day one<li> <li style=>Youll have the opportunity to work from somewhere other than your home province for up to 90 days in a 12month period <li> <ul> Everyone has their own unique talents Even if you dont meet 100 of the qualifications outlined above tell us why youd be a great fit for this role in your application We believe that unchecked biases disproportionately impact the most marginalized people in societyincluding but not limited to BIPOC LGBTQ2S+ people immigrants and people with disabilities We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you we are all less If you are selected for an interview and require support during the process including disability accommodation well give you the opportunity to tell us when we contact you <img src=httpsremotivecomjobtrack1907500blankgifsource=publicapi alt=>

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software defined defense software engineering manager software engineering team

Manager, Software Engineering

Company: Rebellion Defense

Location: USA

Posted Apr 19, 2024

Rebellion Defense is building the mission capabilities required for this softwaredefined era of defense We are equipping our warfighters with the best software to detect deter and outpace the modern adversary at speed and scale Weve brought together technologists who have built software products that transformed our way of life in the commercial sector with defense experts who deeply understand the mission and the stakes to build technology exclusively for defense and national security Our people are passionate about creating a company where technologists empower the military and our civil servants to solve some of the hardest problems in government Rebellion Defense is driven by our mission but a set of core values binds us together we hire by them operate through them and uphold them in every decision we make for ourselves and for our customers We are hiring a Software Engineering Manager to join our team While this role can be located anywhere in the United States you may choose to work from our Washington DC headquarters Occasional travel may be required As a Software Engineering Manager you will <ul style=> <li style=>Deliver quality software at significant scale as part of the engineering team<li> <li style=>Work with teams to define and develop generalized APIs capabilities and services as part of an overall solution<li> <li style=>Create SaaS product solutions leveraging multitenancy principles and advanced UXUI style guides and workflow<li> <li style=>Help define architecture and build services at scale using both onprem hybrid and cloud infrastructure <li> <li style=>Demonstrate technical leadership through mentoring of others and communicating complexity to help drive outcomes <li> <li style=>Own issues endtoend and have a growth mindset to help others succeed <li> <ul> Qualifications for this position include <ul style=> <li style=>7+ years of professional work experience as a software engineering manager leading and building high caliber teams <li> <li style=>Prior professional work experience developing software and architectural solutions that are robust and provide extensibility <li> <li style=>Demonstrated collaboration and communications skills working with multidisciplinary teams and customer engagements<li> <li style=>Ability to understand the tradeoff of technical debt and feature development and how to apply resources at an appropriate balance<li> <li style=>Embrace and understand agile methodologies such as SCRUM and have demonstrated experience in driving agile teams and appropriate ceremonies<li> <li style=>Deep knowledge of SaaS application architecture design patterns concurrency resiliency and cache<li> <ul> Preferred Qualifications for this position include <ul style=> <li style=>Prior work experience building software solutions using AINLP technologies<li> <li style=>Prior work experience managing remote engineering teams <li> <li style=>Excellent written and oral presentation skills<li> <ul> We embrace diversity and difference and believe that broadening the perspectives of our teams will help enable innovation and lead to better outcomes We encourage your application even if you may not meet all the preferred qualifications We work collaboratively as a team to support one another in our mission and promote professional development The annual salary range for this role as it is posted is $198000 to $242000 regardless of final candidate location within the United States The final job level and annual salary will be determined based on the education qualification knowledge skills ability and experience of the final candidates and calibrated against relevant market data and internal team equity Benefits listed in this posting may vary depending on the nature of your employment with Rebellion Defense Disclosure as required by the Colorado Equal Pay for Equal Work Act CRS 85101 et seq Rebellion Defense is an equal opportunity employer and makes employment decisions on the basis of merit and business needs Rebellion Defense does not discriminate against applicants on the basis of race color religion sex sexual orientation gender gender identity national origin veteran status disability or any other protected characteristic in accordance with federal state and local law Rebellions products are subject to export controls including the International Traffic in Arms Regulations ITAR andor Export Administration Regulations EAR To work with our products you must be a US citizen a lawful permanent resident of the US a protected individual as defined by 8 USC 1324ba3 or eligible to obtain the required authorizations from the US Department of State or US Department of Commerce Rebellion Defense is committed to providing reasonable accommodations for qualified individuals with disabilities as they go through our job application and interview process If you need assistance or an accommodation due to a disability you may contact us at talentacquisitionrebelliondefensecom By submitting your application you affirm the content contained therein is true and accurate in all respects Please note that prior to employment Rebellion Defense will obtain background checks for employment purposes that may include where permitted by law the following identify verification prior employment verification personal and professional references educational verification and criminal history For certain roles additional background checks covering additional information and activities may be required including checks conducted by the US government or service providers on behalf of the US government By clicking Submit Application you are consenting to the use and retention of the information you have provided as set forth in Rebellions Privacy Policy httpsrebelliondefensecomprivacypolicy<img src=httpsremotivecomjobtrack1907554blankgifsource=publicapi alt=>

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Frequently Asked Questions

What are the typical salary ranges for Loan Assistance roles by seniority?

Entry‑level Loan Processors and Assistants typically earn $45,000–$65,000 annually, mid‑level professionals with 3–5 years of experience command $65,000–$90,000, and senior Underwriters or Loan Officers with 7–10 years of experience can command $90,000–$120,000, depending on region and company size.

What skills and certifications are required for a career in Loan Assistance?

Core skills include proficiency with loan origination systems (LOS) such as Ellie Mae Encompass or Calyx, understanding of FICO score calculations, strong Excel and SQL knowledge, and customer‑service acumen. Certifications like the Nationwide Mortgage Licensing System (NMLS), Certified Loan Officer (CLO), or Certified Mortgage Consultant (CMC) are highly valued and often required for underwriting or loan officer tracks.

Is remote work available for Loan Assistance positions?

Many Loan Assistance roles are fully remote or hybrid. Companies deploy cloud‑based LOS, secure VPNs, and collaboration tools (Zoom, Microsoft Teams, Slack) to enable remote document review, underwriting, and client communication while maintaining compliance with data‑privacy regulations.

What career progression paths exist within Loan Assistance?

Typical progression starts as a Loan Processor, moves to Senior Processor or Underwriter, then to Loan Officer or Compliance Analyst, and can advance to Risk Manager, Operations Manager, or Chief Risk Officer. Continuous skill development and certifications accelerate upward mobility.

What industry trends are shaping the future of Loan Assistance?

Key trends include AI‑driven underwriting that reduces manual review time, blockchain‑enabled title and escrow processing, ESG‑focused lending criteria, and a shift toward subscription‑based mortgage services. Automation of routine tasks is increasing, making data‑analytics skills more critical for future Loan Assistance professionals.

All Loan Assistance Jobs 2,797 jobs All Jobs in USA 727,885 jobs Loan Assistance in Remote 3,987,741 jobs Loan Assistance in Other US Location 3,469,232 jobs Loan Assistance in New York City, NY 921,648 jobs Loan Assistance in Multiple Locations 812,428 jobs Loan Assistance in Washington DC 562,160 jobs Loan Assistance in Chicago, IL 540,115 jobs Travel in USA 79,893 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 38,061 jobs Health Insurance in USA 35,194 jobs Life Insurance in USA 33,434 jobs

Loan Assistance Jobs in USA

Frequently Asked Questions

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