Malpractice Insurance Jobs in USA

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VP Customer Success

Company: CoLab Software

Location: USA

Posted Apr 27, 2024

At CoLab we help mechanical engineering teams bring lifechanging products to market years sooner Our product CoLab is the worlds first <a href=22httpswwwcolabsoftwarecom~text=With a Design Engagement System2C your engineering collaboration stays organized22 rel=nofollow>Design Engagement System<a> DES a category defining technology that engineering teams use to engage in meaningful productive design conversations catch preventable mistakes and get to market faster Our customers include the largest engineering organizations in the world such as Ford Johnson Controls Komatsu and Polaris We work in the medical industrial equipment heavy machinery consumer products and automotive industries As VP of Customer Success youll be responsible for scaling our customer success function to the next level Managing a team of driven technical CSMs youll build playbooks refine onboarding processes and work closely with our SLT to support the expansion of strategic accounts and build out an enterprise success division The best person for this role has design and manufacturing business acumen demonstrated success scaling highgrowth teams and has experience working with categorycreating products If you are passionate about solving complex problems and arent afraid to jump in with two feet this could be the role for you What youll do <ul style=> <li style=>Scale the Customer Success function to the next stage of growth including building playbooks from scratch refining onboarding and training and building out an enterprise success function<li> <li style=>Act as a handson coach to your Customer Success Managers on customer strategies and challenges from firefighting an integration problem to negotiating a renewal <li> <li style=>Recruit develop and retain top talent providing effective coaching career development and performance management <li> <li style=>Report performance customer health and retention forecasting to the SLT on a weekly basis <li> <li style=>Report performance customer health and retention forecasting to board on a monthlyquarterly basis<li> <li style=>Work directly with the CSO and CEO on strategic customer accounts <li> <li style=>Collaborate with SLT team members to set targets drive corporate strategy create OKRs define business priorities and solve difficult problems<li> <li style=>Collaborate crossfunctionally with Marketing Sales and Product to maximize team success from campaigns and content to informing the product roadmap to meet sales needs <li> <ul> What youll need <ul style=> <li style=>Demonstrated experience scaling customer success teams in a highgrowth B2B software organization from early stages<li> <li style=>Strong knowledge of engineering software manufacturing best practices or experience in a technical environment<li> <li style=>Experience in an undefined product category with a complex sales cycle that requires education and coaching to adopt<li> <li style=>Proven track record of recruiting hiring and scaling world class customer success teams<li> <ul> Who you are <ul style=> <li style=>A driven leader whos not afraid to roll up their sleeves and jump on an account to support your team<li> <li style=>Comfortable solving complex nuanced challenges with customers and interfacing with a large internal team to find solutions<li> <li style=>A background in the manufacturing world that has given you strong manufacturing business acumen<li> <li style=>A proven operator who can scale our Customer Success function to the next level<li> <li style=>A welldeveloped equity lens you have an eye for inclusivity and dont just accept equitable practices you model and advocate for them on your teams and in your work<li> <ul> The extra details <ul style=> <li style=>Compensation This is a fulltime permanent position with an attractive compensation package that includes an executive stock options package<li> <li style=>Benefits <ul style=> <li style=>Canada This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP matching<li> <li style=>USA This role offers health and dental insurance covered at 100 for the employee and unlimited PTO<li> <ul> <li> <li style=>RemoteHybrid Work Our main office location is in St Johns NL where we offer hybrid and remote opportunities This role has the flexibility to work from anywhere within Canada or the USA If youre not in NL youll be required to visit us in the office once per quarter<li> <ul> <img src=httpsremotivecomjobtrack1909107blankgifsource=publicapi alt=>

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Recruiting Lead

Company: Haus

Location: USA

Posted Apr 27, 2024

<div>About Haus<div><div>Haus is a first of its kind decision science platform for the new digital privacy paradigm where data sharing and PII is restricted Haus uses frontier causal inference based econometric models to run experiments and help brands understand how the actions they take in marketing pricing and promotions impact the bottom line Our team is comprised of former product managers economists and engineers from Google Netflix Amazon and Meta who saw how costly it is to support highquality decision science tooling and incrementality testing Our mission is to make this technology available to all businesses where all the heavy lifting of experiment design data cleaning and analysisinsights are taken care of for you Haus is working with well known brands like FanDuel Sonos and Hims amp Hers and has seen more than 30x ROI by running experiments and helping brands make more profitable decisions We are backed by top VCs like Insight Partners Baseline Ventures and Haystack<div><div> <div><div>What Youll Do<div><div>As the first Recruiter at Haus youll play a vital role in our hypergrowth journey partnering with hiring managers to attract and hire top talent Your expertise in startup environments will be critical as you autonomously build and implement scalable recruiting processes contributing to our ambitious goal of doubling in size this year Join us in shaping the future of recruiting at Haus and making a tangible impact on our success<div> <div class=h3>Responsibilities<div><li style=>Sourcing Align with hiring managers on target candidate profiles develop compelling job descriptions and source top talent<li><li style=>Screening Review applications and conduct initial screening interviews to select qualified candidates for further consideration<li><li style=>Coordination Coordinate interview schedules and manage communication with candidates throughout the hiring process via Haus ATS Lever from initial outreach to offer acceptance<li><li style=>Building Serve as a thought leader in scaling hiring processes efficiently and effectively eg innovating sourcing techniques interview plan developments DEampI efforts<li> <div class=h3>Qualifications<div><li style=>Bachelors degree<li><li style=>610 years of experience in recruiting roles with at least 2 of those years at a fastgrowing startup<li><li style=>Proven track record of attracting top talent across various levels and functions spanning from technical to gotomarket<li><li style=>Understanding of building from 01 and how to iterate on process fastpaced environments and candidate personas<li><li style=>Excellent written and verbal communication skills<li><li style=>Strong organizational and project management skills<li><li style=>Interest in developing a worldclass software company<li> <div class=h3>Nice to Have<div><li style=>Generalist background preferred with exposure to recruiting diverse functions potential for specialization as we scale<li><li style=>Experience in people management is a plus potential for future leadership responsibilities<li> <div class=h3>About You<div><li style=>Ability to work autonomously and take initiative in a dynamic and evolving environment<li><li style=>Strong organizational skills and attention to detail<li><li style=>Excellent communication and interpersonal skills<li><li style=>Proven ability to create and implement scalable processes<li><li style=>Passion for contributing to the growth and success of a highimpact startup<li> <div class=h3>What We Offer<div><li style=>Competitive salary and early startup equity<li><li style=>Top of the line health dental and vision insurance<li><li style=>401k plan<li><li style=>Provide you with the tools and resources you need to be productive new laptop equipment you name it<li><li style=>Small team with big impact on the overall output<li><div>Haus is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law<div><img src=httpsremotivecomjobtrack1908659blankgifsource=publicapi alt=>

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Product Manager - Discovery

Company: Whatnot

Location: USA

Posted Apr 28, 2024

<h2> 🚀 Whatnot <h2> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK and Germany today Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <h2> 💻 Role <h2> The Discovery team at Whatnot is responsible for building the best user experience for finding and engaging with the most relevant content on the platform shows products and sellers in the community To achieve our goals we are passionate about understanding building and maintaining a healthy ecosystem where buyers find engaging content and sellers thrive with their business We focus on a wide variety of problems feeds taxonomy browse experience search and recommendations algorithms as well as content understanding <ul> <li> Drive product roadmaps strategy and execution across Feed Search Browse and other related product areas <li> <li> Define product requirements amp work with engineering design and the broader team to bring our roadmap to market at lightning speed <li> <li> Clearly communicate roadmap progress and insights to key teams and stakeholders <li> <li> Do whatever it takes to ensure the engineering team is operating effectively unblock them and make sure they can move at a rapid pace <li> <li> Take ownership of any major blocker to the companys success <li> <li> Drive strategic initiatives across the company as needed <li> <ul> <h2> 👋 You <h2> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here As our next Product Manager you should have 5 to 7 years of product management experience plus <ul> <li> Strong crossfunctional competencies to effectively collaborate with design engineering marketing and other partners <li> <li> Experience working with machine learning subject matter experts to create delightful products for users <li> <li> Startup experience at a growth stage company <li> <li> Demonstrated bias for action in an fluid work environment <li> <li> Strong product intuition design sense and the ability to inform decisions around technical architecture <li> <li> Proven track record of using data user feedback and intuition to drive effective product decisions <li> <li> Knowledge that product decisions dont end and begin with data and AB tests <li> <ul> <h2> 💰Compensation <h2> For USbased applicants $205000year to $235000year + benefits + stock options The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <h2> 🎁 Benefits <h2> <ul> <li> Flexible Time off Policy and Companywide Holidays including a spring and winter break <li> <li> Health Insurance options including Medical Dental Vision <li> <li> Work From Home Support <ul> <li> $1000 home office setup allowance <li> <li> $150 monthly allowance for cell phone and internet <li> <ul> <li> <li> Care benefits <ul> <li> $450 monthly allowance on food <li> <li> $500 monthly allowance for wellness <li> <li> $5000 annual allowance towards Childcare <li> <li> $20000 lifetime benefit for family planning such as adoption or fertility expenses <li> <ul> <li> <li> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <li> <li> Parental Leave <ul> <li> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <li> <ul> <li> <ul> <h2> 💛 EOE <h2> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce

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Service Engineer

Company: Synapse International

Location: USA

Posted Apr 28, 2024

Inovance <a class=fontbold underline fontbold underline fontbold underline href=httpwwwinovanceeuhome rel=noopener noreferrer nofollow target=blank> wwwinovanceeuhome <a> is a leading global provider of industrial automation solutions to OEMs and end users Ivonances business covers many different industries ●General Automation ●Elevator amp escalator ●NEV new energy vehicle power system ●Rail Transit Job Responsibilities <ul> <li> Responsible for overseas client equipment delivery commissioning onsite product troubleshooting and ensuring customer satisfaction <li> <li> Daily management coordination with the Overseas Joint Insurance Center USA <li> <li> Feedback customers and product quality issues maintaining customer relationships <li> <li> Translate and summarize failure issues and reviewedit English manuals <li> <ul> Job Requirements <ul> <li> Background in engineering disciplines such as mechanical electrical automation etc <li> <li> Familiarity with skills in such as inverters servos motors PLCs automation products elevators robots highvoltage air conditioners etc <li> <li> Willingness to travel over 50 good communication skills and teamwork spirit <li> <li> Native English speaker speakSpanish is a plus speak Chinese is a plus <li> <li> At least 3 years of experience in the USA driver industry <li> <li> Local American citizenship or USA work permit with working background in US <li> <ul>

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Representative, Patient Solutions (West Coast)

Company: Acclara

Location: USA

Posted Apr 27, 2024

Hey there Were AcclaraAs a remotefirst workforce with team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work inWe bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it aloneOur teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come togetherThe RoleThe Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolutionWhat Youll Do<ul style=><li style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<li><li style=>Review patient statementsEOBs balances identify unapplied adjustments<li><li style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<li><li style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<li><li style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<li><li style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <li><li style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<li><li style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<li><li style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<li><li style=>May be required to identify contractual and administrative adjustments<li><li style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<li><li style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<li><li style=>Other duties as assigned<li><ul>What Were Looking For<ul style=><li style=>High school diploma or GED <li><li style=>1year previous work experience as a patient servicescustomer service representative<li><li style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<li><li style=>Basic knowledge of health care industry terms<li><li style=>Strong problemsolving and critical thinking skills to research information using available resources<li><li style=>Ability to be flexible in a fastpaced environment and adapt with change<li><li style=>Ability to perform at a high level of productivity and quality<li><li style=>Detail oriented with the capacity to maintain a high level of accuracy<li><li style=>Excellent written and verbal communication skills<li><li style=>Ability to navigate through multiple software and computer applications<li><li style=>Ability to perform under pressure while maintaining a calm and professional manner<li><li style=>Basic math skills to be able to calculate discounts payment plan arrangements validate contractual and out of picket patient liability<li><ul>Preferred Qualifications<ul style=><li style=>1year experience in a call center environment healthcare experience a plus<li><li style=>Bilingual EnglishSpanish<li><ul>How We Take Care of Our Team Members<ul style=><li style=>Remotefirst workplace with opportunities to work onsite in certain locations<li><li style=>Comprehensive medical dental and vision coverage<li><li style=>Parental leave<li><li style=>401K with company match<li><li style=>Companypaid life insurance shortterm disability and longterm disability<li><li style=>Paid time off and holidays<li><ul>Pay Range $1633 $2088This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by lawDiversity Equity and Inclusion MatterAt Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show upAcclara an R1 company is dedicated to the fundamentals of equal employment opportunity Acclaras employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore Acclara is dedicated to providing a workplace free from harassment based on any of the foregoing protected categoriesIf you need reasonable accommodation due to a disability for any part of the interview process please contact <a href=mailtocareersacclaracom rel=nofollow style=color rgb599193>careersacclaracom<a>Visa Sponsorship is not available at this time<img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>

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Customer Experience Associate

Company: Alma

Location: USA

Posted Apr 28, 2024

Customer Experience Associate Hourly As a Customer Experience Associate at Alma you will be responsible for delivering an amazing support experience to our members The ideal candidate is patient meticulously organized an excellent communicator passionate about our mission and loves people This person must be able to work 40 hours 5 days per week including one weekend day and some holidays Start Date May 21 2024 What youll do <ul> <li> Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Almas services through email and phone calls <li> <li> Learn all of Almas systems product lines and brand so that you can efficiently work through daytoday customer operations and embody the Alma brand <li> <li> Detangle and explain complicated processes and workflows in an easytodigest and clear manner <li> <li> Triage issues and support tickets that come in that require support from others across the team <li> <li> Be the voice of the customer and work crossfunctionally to improve the customer experience across all touchpoints <li> <ul> Who you are <ul> <li> You have 1+ years working in customer experiencesupport or serviceoriented roles <li> <li> You can work five days a week inclusive of one weekend day per week eg SunThurs or TuesSat and some holidays <li> <li> You have excellent written verbal and interpersonal communication skills you can write emails and are comfortable getting on the phone <li> <li> You are comfortable working with computer systems including Google Suite experience with CRM tools like Zendesk is a huge plus <li> <li> You are highly organized with an acute attention to detail <li> <li> You are comfortable with change and learning new skills <li> <li> You are a creative thinker and problem solver youre always exploring how to make something even better or work through issues that require onthefly prioritization <li> <li> You may have experience working at a startup or fastpaced work environment <li> <li> You appreciate and can engage with consistent feedback <li> <li> You have a deep passion for our mission and the future of mental health <li> <ul> Benefits <ul> <li> Were a remotefirst company <li> <li> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <li> <li> 401K plan Roth and traditional <li> <li> Monthly therapy and wellness stipends <li> <li> Monthly coworking space membership stipend <li> <li> Monthly workfromhome stipend <li> <li> Financial wellness benefits through Northstar <li> <li> Pet discount program through United Pet Care <li> <li> Financial perks and rewards through BenefitHub <li> <li> EAP access through Cigna <li> <li> Onetime home office stipend to set up your home office <li> <li> Comprehensive parental leave plans <li> <li> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <li> <li> 3 weeks of PTO plus 7 sick days to recharge <li> <ul> Hourly Rate $2350 per hour Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address

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Front End Focused Full Stack Developer

Company: GeneDX

Location: USA

Posted Apr 27, 2024

<div class=h1>The Role<div> GeneDx the worlds leading genomics diagnostics company is seeking a Senior Software Engineer to join our team As a Senior Software Engineer you will be developing a stateoftheart software platform for the interpretation of clinical and genomic information to yield exhaustive personalized diagnosis for our patients You will lead technical design and implementation efforts to improve workflows executing using the best practices and principles of modern software engineering You will work with Product Managers and Operations partners to understand your key user personas and their pain points and propose novel technical solutions for how our applications can better enable their workflows As a senior engineer you will own strategic initiatives of the team Your breadth of engineering knowledge will allow you to make and review plans for complex projects that include multiple engineering specialties including frontend backend Data pipelines etc You will be a thought leader of frontend development and will be a goto person for your team in this area You will work with other technical leads and engineers to break down estimate implement and document both technical and user centered requirements As a thought leader you will help lead the team in determining architectural approaches identifying technical dependencies overseeing the maintenance of technical debt and providing guidance to more junior teammates <div class=h1>Experience Traits and Skills<div> <ul style=> <li style=>Good understanding of general software engineering patterns best practices and methods<li> <li style=>8+ years professional experience industry setting designing and supporting robust applications using modern objectoriented frameworks<li> <li style=>Experience with Cloud services Docker Kubernetes CICD automated testing and data logging suitestoolsets<li> <li style=>Experience buildingconsuming API callsresponses<li> <li style=>Experience working on data workflowspipelines<li> <li style=>Advanced skills using React particularly optimizing load times caching reusability global state management hooks etc<li> <li style=>Experience working in a regulated industry healthcare preferred<li> <li style=>Successful history of delivering scalable production software<li> <li style=>Able to drive design and execution of technical proposals as an individual contributor or technical project lead<li> <li style=>Excellent communication skills ability to work collaboratively with other development teams operations partners and product team<li> <ul> <div class=h1>Responsibilities<div> <ul style=> <li style=>Design write and maintain high quality and robust software applications and services to meet team goals<li> <li style=>Collaborate with teammates and product managers in developing development roadmaps and sprint planning<li> <li style=>Assist in establishment and adherence to robust and compliant software development best practices<li> <li style=>Play a role in crossfunctional development with other teams as required<li> <li style=>Contribute to continuous improvement in the operating model of the team<li> <li style=>Perform codereviews and otherwise share your technical knowhow to help level up and mentor your teammates<li> <li style=>Other duties may be assigned<li> <ul> <div class=h1>Objectives<div> <ul style=> <li style=>You are an active and vital contributor to your team and your coworkers success and wellbeing<li> <li style=>Software solutions are scalable cost controlled reliable and engineered with modern software engineering best practices<li> <li style=>Software solutions are modular and evolvable allowing easy implementation of improvements<li> <ul> <div class=contentpaytransparency> <div class=payinput> <div class=title>Pay Transparency Budgeted Range<div> <div class=payrange>$153000$191300 USD<div> <div> <div> <div class=contentconclusion> ~ Science Minded Patient Focused At GeneDx we create follow and are informed by cuttingedge science With over 20 years of expertise in diagnosing rare disorders and diseases and pioneering work in the identification of new diseasecausing genes our commitment to genetic disease detection discovery and diagnosis is based on sound science and is focused on enhancing patient care Experts in what matters most With hundreds of genetic counselors MDPhD scientists and clinical and molecular genomics specialists on staff we are the industrys genetic testing experts and proud of it We share the same goal as healthcare providers patients and families to provide clear accurate and meaningful answers we all can trust SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES From sequencing to reporting and beyond our technical and clinical experts are providing guidance every step of the way TECHNICAL EXPERTISE <ul style=> <li style=>Highquality testing Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved<li> <li style=>Advanced detection By interrogating genes for complex variants we can identify the underlying causes of conditions that may otherwise be missed<li> <ul> CLINICAL EXPERTISE <ul style=> <li style=>Thorough analysis We classify variants according to our custom adaptation of the most recent guidelines We then leverage our rich internal database for additional interpretation evidence<li> <li style=>Customized care Our experts review all test results and write reports in a clear concise and personalized way We also include information for research studies in specific clinical situations<li> <li style=>Impactful discovery Our researchers continue working to find answers even after testing is complete Through both internal research efforts and global collaborations we have identified and published hundreds of new diseasegene relationships and developed novel tools for genomic data analysis These efforts ultimately deliver more diagnostic findings to individuals<li> <ul> Learn more About Us <a href=22httpswwwgenedxcomaboutus22 rel=nofollow target=blank>here<a> ~ Benefits include <ul style=> <li style=>Paid Time Off PTO<li> <li style=>Health Dental Vision and Life insurance<li> <li style=>401k Retirement Savings Plan<li> <li style=>Employee Discounts<li> <li style=>Voluntary benefits<li> <ul> GeneDx is an Equal Opportunity Employer All privacy policy information can be found <a href=22httpswwwgenedxcomprivacy22 rel=nofollow target=blank>here<a> <div> <img src=httpsremotivecomjobtrack1908691blankgifsource=publicapi alt=>

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life insurance industry UX writingContent DesignContent Strategy realtime underwriting

Senior UX Content Designer

Company: ladder33

Location: USA

Posted Apr 27, 2024

<div class=h2>About Us<div> We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <div class=h2>About the Role <div> The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume <div class=h2>Responsibilities<div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2>Requirements<div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1>What we offer<div> Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including <ul style=> <li style=>Excellent medical dental and vision coverage | We offer competitive healthcare and dental plans for you and your family<li> <li style=>Flexible paid time off | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=>Stock options | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=>A rewarding 401k match program | Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=>Commuter benefits | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=>A stocked beautiful new office | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=>Paid parental leave | We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=>Workfromhome flexibility and support | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> Fun companywide events | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh The base pay range targeted for this position is $138000 185000 per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team We look forward to hearing from you <div class=contentconclusion>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>

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Sales Engineer

Company: Zowie

Location: USA

Posted Apr 28, 2024

About Zowie At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform We are 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team 🧑‍💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw We strive to be 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges 👻 Bold and freethinking We trust our employees to find the best solutions 🤸‍♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment What youll do <ul> <li> Lead discovery sessions and demos with customer support and ecommerce teams to uncover requirements and challenges and identify opportunities in their businesses <li> <li> Deliver concise compelling valuebased presentations product demos technical assessments etc to all levels of an organization including Csuite <li> <li> Build custom product demonstrations that integrate into the clients preexisting tech stack and capture the longterm value of Zowies strategy <li> <li> Support the Sales team in meeting quarterly revenue goals while working as a part of the extended team on larger more strategic opportunities with multiple resources from Product and Engineering <li> <li> Play a lead role in documenting the technical needs and what has been promised in the presales process within SOWs and internal handovers to properly set up our CS team for successful implementation and partnership with the customer <li> <ul> Ideally youll bring with you <ul> <li> Handson presales engineering andor strategymanagementtechnology consulting experience <li> <li> Strong communicator and storyteller with a proven track record of helping customers meet their business objectives <li> <li> Working knowledge of APIs and a common understanding of SaaS platforms eg Shopify Salesforce Zendesk Gorgias etc <li> <li> Experience working and collaborating with Engineering and Product teams to provide ongoing feedback on how our product is being used and how it can be improved <li> <li> Technically and analytically curious where you demonstrate the ability to be a perpetual learner and love to make new discoveries and improve the status quo <li> <li> Reliable and resilient team player to deliver on your commitments in a fastpaced environment <li> <ul> We will offer you 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success 👉 Unlimited paid time off We trust each other and dont count days 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team 👉 Health benefits We offer an additional health insurance package 👉 Development budget We want to grow personally and professionally together 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis

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Call Center Representative

Company: Lap of Love

Location: USA

Posted Apr 27, 2024

Join Lap of Love as a Call Center Representative and Love What You Do Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care Essential Functions amp Responsibilities<ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul>Requirements<ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul>Physical Job Requirements<ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds <li> <ul>Schedule<ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul>Benefits<ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home Compensation <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul> <div class=h2>About the company<div> Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>

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Marketing Manager

Company: Whatnot

Location: USA

Posted Apr 28, 2024

<h2> 🚀 Whatnot <h2> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK Ireland and Germany today Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <h2> 💻 Role <h2> As a Marketing Manager at Whatnot you live and breathe your category You understand the customer profiles better than anyone else You are an expert in what drives customer acquisition and retention with enthusiasts in your category This role is responsible for growing category demand by devising campaigns that generate buzz and drive conversion These campaigns include digital events on the Whatnot platform oneoff activations and integrations with influencers and partnering with Whatnot sellers on exciting and engaging content <ul> <li> Own buyer acquisition in your vertical devising campaigns and events that generate community buzz and grow demand for the category on Whatnot <li> <li> Own the endtoend planning and execution of product release campaigns onplatform events and other community moments across multiple channels <li> <li> Manage a portfolio of influencers including relationship management campaign ideation execution and reporting <li> <li> Develop and execute the social media strategy for your category including building and managing a social calendar planning and executing evergreen content and content around tentpole campaigns <li> <li> Measure the effectiveness of marketing initiatives on and off the platform to iterate strategy and execution <li> <ul> <h2> 👋 You <h2> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here As our next Marketing Manager you should have 4+ years of marketing experience in a fastpaced environment plus <ul> <li> 4+ years of experience in social media marketing with proficiency in social media platforms and data analytics tools <li> <li> You have expertise in onsite or inapp marketing campaigns with a proven ability to drive conversions of campaigns including the ability to conceptualize and produce campaigns <li> <li> You have experience at a highgrowth startup marketplace or creatorfocused platform <li> <li> You have experience and a passion for working directly with influencers and creators <li> <li> You are a problem solver with strong project management skills and the ability to fully own strategy and content across multiple marketing channels <li> <li> Youre immersed in internet culture and excited to dive deep into the innerworkings of your categorys community <li> <li> Youre datadriven and have experience tracking growth KPIs and monitoring the success of marketing programs <li> <li> You are scrappy and flexible enough to work in a fastpaced startup environment with limited guidance and are comfortable pivoting quickly as needed <li> <ul> <h2> 💰Compensation <h2> For USbased applicants $100000year to $140000year + benefits + stock options The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <h2> 🎁 Benefits <h2> <ul> <li> Flexible Time off Policy and Companywide Holidays including a spring and winter break <li> <li> Health Insurance options including Medical Dental Vision <li> <li> Work From Home Support <ul> <li> $1000 home office setup allowance <li> <li> $150 monthly allowance for cell phone and internet <li> <ul> <li> <li> Care benefits <ul> <li> $450 monthly allowance on food <li> <li> $500 monthly allowance for wellness <li> <li> $5000 annual allowance towards Childcare <li> <li> $20000 lifetime benefit for family planning such as adoption or fertility expenses <li> <ul> <li> <li> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <li> <li> Parental Leave <ul> <li> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <li> <ul> <li> <ul> <h2> 💛 EOE <h2> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce

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Managing Editor - NFL

Company: The Athletic Media Company

Location: USA

Posted Apr 28, 2024

About Us The Athletic is a digital sports media company that brings true sports fans closer to the athletes teams and leagues that captivate their attention We serve a multifaceted audience that craves a richer connection and understanding with immersive storytelling and a likeminded community of fans Founded in 2016 and with major operational hubs in San Francisco Los Angeles London and Melbourne we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States Canada and the UK Our newsroom has produced thousands of indepth reports along with more than 120 podcasts and other forms of premium content Put simply The Athletic is at the center of a sports fans universe About the Role The Athletic is seeking a Managing Editor for its NFL vertical This is the No 2 role in the department reporting up to the NFL Senior Managing Editor The Managing Editor and the Senior Managing Editor share comprehensive editorial oversight of NFL coverage using data analytics to optimize performance They also partner with stakeholders across the editorial organization and business teams on a range of initiatives This role will be remote for candidates located in the United States or Canada only Responsibilities <ul> <li> Manage a staff of reporters with an emphasis on the delivery of news and distinct team analysis <li> <li> Assist with bigpicture conceptual vision for the vertical including longterm direction generating and planning story ideas editorial platforms expansion opportunities <li> <li> Provide process and priorities to balance content assignments ranging from shortform and breaking news to daily coverage to longform projects <li> <li> Work to bring a distinctive compelling and authentic voice to all digital media products <li> <li> Maintain an understanding and proficiency of subscription and engagement metrics <li> <li> Maintain proficiency and knowledge for SEO best practices available <li> <li> Develop comprehensive multimedia coverage and contacts that include text and audio <li> <li> Coordinate staffing assignments editorial resources and process <li> <li> Maintain an updated and accurate forwardlooking editorial budget <li> <li> Collaborate with staff on story ideas and with design on best execution for stories with a clear visual element <li> <li> Edit and publish stories via WordPress <li> <li> Manage the verticals financial budget including projecting monthtomonth expenditures and managing travel <li> <ul> Requirements <ul> <li> 8+ years of experience in digital sports journalism with experience at a management level <li> <li> Advanced ability to generate story ideas that result in solid subgrowth and engagement <li> <li> Works well with writers on strengthening ideas strong sense of how to take a single idea and develop it into a broader package <li> <li> Advanced understanding of the following editing tasks copy editing story structure recognizing problematic sentences style guidelines <li> <li> Ability to add context to stories edit in the writers voice ensure fairness provide story structure <li> <li> Expert ability to mentor writers and more inexperienced editors <li> <li> Highend knowledge of the NFL <li> <li> This is a remotebased position is based in the United States or Canada <li> <ul> The annual base salary range for this role is $8000000 $10000000 USD The total compensation offered for this position may vary based on factors such as education experience skills and location It may also include noncash rewards and benefits The base salary range is subject to change and may be modified in the future The Athletic offers unique perks and benefits to all fulltime employees based on their country of residence Our comprehensive US benefits package includes Highly competitive employercontributed medical dental vision basic life and disability insurance plans Savings accounts for medical wellness and childcare expenses 401k retirement savings plan and employer match Paid time off including paid sick leave 12 paid holidays 15 days of accrued vacation to start and up to 20 weeks of Paid Parental Leave For international candidates Our global benefits packages offer similar benefits and perks competitive to the local market The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply The Athletic will consider all applicants without regard to race religion color national origin ancestry physical andor mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation military or veteran status or any other protected characteristic under applicable law Click here to review our <a class=fontbold underline fontbold underline postingslink href=httpsprivacytheathleticcompoliciesname=globalprivacypolicywhatinformationdowegatheraboutyou rel=noopener noreferrer nofollow target=blank> Applicant Privacy Notice <a> which describes how and when The Athletic Media Company collects uses and shares certain personal information of job applicants and prospective employees Beware of fraudulent job recruiting schemes Our recruiters use <a class=fontbold underline fontbold underline postingslink href=mailtocareerstheathleticcom rel=noopener noreferrer nofollow target=blank> careerstheathleticcom <a> exclusively We do not conduct interviews via text or instant message and we do not ask candidates to download software to purchase equipment through us or to provide sensitive personally identifiable information such as bank accounts or social security numbers If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer please report it as potential job fraud to the law enforcement and to <a class=fontbold underline fontbold underline postingslink href=mailtopeopletheathleticcom rel=noopener noreferrer nofollow target=blank> peopletheathleticcom <a>

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Frequently Asked Questions

What are typical salary ranges by seniority in Malpractice Insurance?

Entry‑level Claims Analyst: $55k–$70k; Mid‑level Underwriter: $75k–$95k; Senior Risk Manager: $110k–$140k; Actuary: $120k–$160k.

What skills and certifications are required?

Key skills include risk assessment, data analytics, actuarial modeling, and proficiency with Guidewire, PolicyCenter, and SQL. Certifications such as CPCU, ARM, CERA, and CAMS are highly valued.

Is remote work available for Malpractice Insurance roles?

Yes—many insurers offer fully remote or hybrid arrangements. Candidates must be comfortable using cloud‑based platforms like Guidewire, Salesforce, and secure VPNs for data access.

What career progression paths exist?

Typical trajectory: Analyst → Underwriter → Risk Manager → Director of Risk → Chief Risk Officer. Each step adds responsibility for portfolio strategy, regulatory compliance, and executive reporting.

What industry trends are shaping Malpractice Insurance?

AI‑driven claim prediction, telemedicine expansion, stricter Medicare/Medicaid reforms, and rising litigation intensity are driving demand for data‑savvy risk professionals.

All Malpractice Insurance Jobs 20,590 jobs All Jobs in USA 1,186,133 jobs Malpractice Insurance in Remote 6,481,623 jobs Malpractice Insurance in Other US Location 5,637,502 jobs Malpractice Insurance in New York City, NY 1,497,678 jobs Malpractice Insurance in Multiple Locations 1,325,502 jobs Malpractice Insurance in Washington DC 913,510 jobs Malpractice Insurance in Chicago, IL 878,830 jobs Travel in USA 79,922 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 38,310 jobs Health Insurance in USA 35,548 jobs Life Insurance in USA 33,616 jobs

Malpractice Insurance Jobs in USA

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