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Mid-Market Account Executive
Company: User Interviews
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> 🤠 Why Join Us <strong> <p> <p> User Interviews is a fully remote team and always has been We are proactive about staying connected to each other despite not sharing the same physical space Remote culture is real and we care about ita lot Were a team of doers Youll be fully supported by your manager and team but there wont be anyone peering over your shoulder Youll be expected and trusted to take ownership of your work and to communicate clearly and transparently with your distributed teammates On a related note were very profeedback From our users of course But also from each other From individual contributors right up to the CEO this is a team that is genuinely committed to continuous improvement <p> <p> <strong> ⭐️ About User Interviews <strong> <p> <p> At User Interviews we believe that the best companies in the world consistently deliver products and experiences that their customers love We also believe that the only way to consistently build those products and experiences is to talk to your customers Watch what they do Understand why they do what they do Figure out why they do things that seem irrational And once youve done that once do it again Start having constant conversations In short make customers your 1 priority through user research Thats why we exist We help teams set up those conversations that research allowing them to discover and embrace user insights We specialize in participant recruitment and management because you cannot do good research without good participants no matter how good your other tools may be We work with hundreds of companies every month including usercentric organizations like Atlassian Amazon and Spotify <p> <p> <strong> 📈 About Sales <strong> <p> <p> Were looking for an entrepreneurial outgoing and results oriented Mid Market Account Executive to join our new logo acquisition sales team Youll work with prospects to prove our value consult to win their business Youll support our Mid Market segment working with all types of industries Youll also have the chance to impact our systems and experiments as we scale <p> <p> <strong> 🚀 Responsibilities <strong> <p> <p> Achieve your quarterly quota by closing net new opportunities Manage a high volume of Inbound and selfsourced outbound fast moving opportunities from creation to close Prospect and create new outbound opportunities within your book of business Demo the User Interviews products and features to prospective customers Become a product expert able to answer the vast majority of feature questions youll receive Engage those prospects in a collaborative discovery process to understand MEDDIC Craft excellent follow up emails that help our prospects get to yes as informed and as quickly as possible Host several discovery and demo calls a day Maintain an organized and detailed pipeline of opportunities within Salesforce Proactively monitor the health of your pipeline and its monthly and quarterly potential Provide feedback to your peers within sales and the Revenue department overall Act as an internal champion for your prospects segment and their needs <p> <p> <strong> ✨ About You <strong> <p> <p> 3+ years of closing sales experience ideally at a B2B SaaS company in Mid Market Role Excited about managing a high volume of opportunities through close You love connecting with people and find joy in helping them solve their challenges You love the chase You enjoy holding prospects accountable and maintaining opportunity momentum Technically savvy experience with Salesforce Apollo and Outreachio a plus Entrepreneurial analytical experimental Selfstarter able to work on multiple things at once Excited about being remote Can wrestle clarity from ambiguity An excellent communicator written and verbal Think companies should be obsessed with their customers Hungry to continue educating yourself Solutions oriented You focus on solutions not problems <p> <p> <strong> 🤑 Benefits <strong> <p> <p> Competitive pay $150k+ OTE 5050 split Equity Options 100 premium covered medical + dental employee coverage Annual membership to One Medical Group amp Talkspace 401k + annual employer contribution 4 weeks of PTO to start + accrue an additional day per year of employment Unlimited wellness days Sick Doctors appointment Mental health day Weve got you covered Flexible paid parental leave $250 office setup stipend in addition to computer being provided $50month work from home stipend $100 annual learning amp development stipend Awards for 360degree recognition work anniversaries amp birthdays Annual team retreat virtual and inperson options <p> <p> <strong> 💚 We embrace what makes you you <strong> We are committed to accessibility equity diversity and inclusion We build products for and welcome participants researchers and employees from a diverse set of backgrounds These backgrounds includebut are not limited tovaried socioeconomic status gender identity or expression sexual orientation religion race ethnicity age neurodivergence disability and citizenship As we grow we are aware that this work is continuous We will not settle for how things are but rather strive for how they could be <p> <p> <p><p>
Principal Engineer - Passport & User Engineering
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> At Airbnb our mission is to create a world where anyone can belong anywhere We aim to provide our users with unique travel experiences by connecting them with local hosts across the globe Your contributions will shape Airbnbs user experience and strengthen our commitment to delivering exceptional stays for our guests and hosts Our work in the User Domain is central to this mission <p> <ul> <li> <p> <strong> User Passport <strong> You will contribute to building a comprehensive and rich understanding of our users that matches guests with the perfect hosts and homes Your expertise will help us understand our users and personalize their experiences based on their needs <p> <li> <li> <p> <strong> User Reputation <strong> You will be vital in creating a hospitality system that helps Airbnb and hosts deliver magical stays This requires collecting the right quality signals from users and synthesizing quality signals including reviews customer service tickets and others to form an accurate understanding of user reputation <p> <li> <li> <p> <strong> User Identity <strong> In this role you will be crucial in establishing user identity workflows policies and account management to verify and protect every user account Your work will help unify the account creation and management process ensuring a personalized experience based on the types of users <p> <li> <li> <p> <strong> User Platform <strong> You will have the unique opportunity to shape the technical and product directions from the beginning You will be responsible for creating large scalable architecture for one or multiple User domain areas aligning with other tech and crossfunctional leaders from different teams and leading a group of talented engineers to come up with milestones and execute the design through multiple releases <p> <li> <ul> <p> <strong> The Difference You Will Make <strong> <p> <p> As a Principal Engineer for the Passport amp User Engineering you will lead the architectural design and strategic direction for our user entity and identity systems over the next 5+ years You will spearhead initiatives to enhance user product flows data management and system integrations across the company ensuring scalability performance and reliability at a global scale <p> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Define the longterm architectural vision for the User entity platform focusing on scalability performance and security <p> <li> <li> <p> Drive the design and implementation of highimpact projects that enhance user experience and data integrity across all user interactions <p> <li> <li> <p> Lead crossfunctional collaboration with Product Legal Data Science and Engineering teams to deliver holistic and highquality usercentric solutions <p> <li> <li> <p> Advocate for and implement best practices and standards in system design development and maintenance <p> <li> <li> <p> Provide technical mentorship and guidance to engineering teams fostering a culture of excellence and continuous learning <p> <li> <li> <p> Influence companywide technology decisions and contribute to the broader architectural roadmap <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> BS MS or PhD in computer science related field or equivalent work experience <p> <li> <li> <p> 15+ years of software engineering experience with a significant portion dedicated to system architecture and design in consumerfacing technology companies <p> <li> <li> <p> Strong leadership skills with 5+ years of experience as a seniorlevel technical lead or architect driving the technical direction and strategy across multiple teams or projects <p> <li> <li> <p> Excellent communication and collaboration skills with a proven track record of working effectively across teams and organizations <p> <li> <li> <p> Demonstrated expertise in building and scaling highavailability systems and platforms with a deep understanding of serviceoriented architecture <p> <li> <li> <p> Deep knowledge in the domain of identity and user management is highly desirable <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p> <p> <p><p>
Senior Manager - Security Program Management
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> At Airbnb we want to build a world where anyone can belong anywhere and the first step in that direction is creating a community thats open inclusive and built on trust In a world where our digital presence and identity is as important as our physical presence we believe that a fundamental part of earning this trust is by ensuring that we protect our users human right to Privacy on our platform At Airbnb we envision a future where our highly trusted privacy practices and worldclass privacy user experience will be part of the reason users chose us over the competition <p> <p> <strong> The Difference You Will Make <strong> <p> <p> We are looking for a Senior Manager to lead Information Securitys Program Management Function You will partner with the Information Security team along with crossfunctional engineering and business organizations to achieve the strategic priorities that secure Airbnb <p> <p> Airbnb is built on trust The Information Security team plays a critical role in maintaining and building our communitys trust in our platform that enables millions of users to explore the world and belong anywhere As a critical horizontal function within Airbnb Information Security spans the scope of the company and organizations that make it up to secure Airbnb We are looking for an experienced leader with a track record of building technical program management functions across multiple regions to support the mission and objectives that protect Airbnb <p> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Support scale and advance Technical and Security Program Management functions from past experience at equivalent size scope scale and technically complex companies comparable to Airbnb now and into the future <p> <li> <li> <p> Provide strategic approaches and methodologies across the lifecycle of program management to bring unity to multifunctional program roadmaps and strategies to realize long range strategies and holding your team accountable to achieve the same <p> <li> <li> <p> Drive and support teams who drive technical and indomain security programs with high visibility and breadth across the entire company <p> <li> <li> <p> Work through ambiguity to detailed solutions while supporting your teammates and others to do the same You can and support others to take a vague problem crisply frame the challenge whats being solved for identify a path forward and drive an initiative over the finishline <p> <li> <li> <p> You have a demonstrated ability to see the interconnectedness of not only key programs within the remit of your own organization but also that of other organizations to unify crossfunctional stakeholders to deliver common programs and key initiatives <p> <li> <li> <p> Selfmotivated proactive and proven ability to adapt well and work with teams having different operating cadences and breadth of subject matter backgrounds <p> <li> <li> <p> Provide sound business judgment a proven ability to influence others strong analytical skills and a track record of taking ownership leading data driven analyses and influencing results <p> <li> <li> <p> Develop processes where little exists across large organizations and demonstrated flexibility to get things done <p> <li> <li> <p> Drive technology changes and programs If the experience is in security related areas that is ideal <p> <li> <li> <p> Provide support to individuals ranging in years of experience have grown and developed both senior and junior teammates alike with experience supporting and developing managers <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> <strong> People Development <strong> You have multiple years of experience in people management You are an effective career coach and can provide mentorship and feedback both technically and professionally You enjoy investing in your teammates and developing growth and career progression plans with them to help them reach their highest potential You provide your people autonomy and in return you expect the people you support to be selfdriven and proactive <p> <li> <li> <p> <strong> Team Development <strong> You are an effective leader that focuses on efficiency quality accountability and delivering on and above expectations You play an active and primary role in identifying and recruiting junior and senior candidates You understand when to roll up your sleeves and contribute and when to delegate and grow your teammates You have and set a vision and strategy for your functional areas while determining the people organization aspects to realize this vision <p> <li> <li> <p> <strong> Technical Leadership <strong> You have experience in developing and communicating effective and pragmatic strategies that teams execute on You dont wait for things to happen to you you make things happen You have multiple years of experience establishing andor growing Technical Program Management functions that are directly or indirectly related to Information Security domains You have navigated the unique challenges of maturing a program management function thats breadth of programs and key initiatives that span technical and business functions alike You see beyond the immediate functions you support to tie together the needed practices and approaches to planning execution measurement and program maturation to achieve the unified Information Security strategy at Airbnb <p> <li> <li> <p> <strong> Function Development <strong> You have experience establishing and building a multidisciplinary team in multiple regions for a global company that focuses on technical and security related programs and key initiatives You are setting the vision strategy and are accountable for how Information Security will organize plan execute measure and mature its highly crossfunctional programs and key initiatives working with your team peers leaders and crossfunctional partners to do so <p> <li> <li> <p> <strong> Influence amp Communication <strong> You have strong written and verbal communication skills You can dive into the details with engineers and business partners while also speaking at the appropriate altitude when working with other organizations and leaders up to and including the executive level You have empathy and seek to understand before being understood when communicating This enables you to effectively identify the best path forward and influence how you approach a problem as well as how other teams may prioritize supporting your work <p> <li> <li> <p> Level 11 technologists typically have 12+ years of industry experience with a BSMasters and 9+ years with a PhD <p> <li> <ul> <p> <p> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Senior Enablement Manager
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <ul> <li> <p> The Revenue Operations team plays a vital role in furthering our mission by representing and advocating for our hotels within Airbnb <p> <li> <li> <p> This role is primarily responsible for working closely with the Enablement and Hotels Leadership team to support our field teams You will support various hotel growth programs to ensure that they are deployed successfully in the field Not only will you be responsible for enabling the Hotels teams in the field you will also help them enable our important hotels on the platform <p> <li> <ul> <p> <strong> The Difference You Will Make <strong> <p> <ul> <li> <p> As the Senior Enablement Manager you will partner with global Hotel Tonight team leaders as well as cross functional partners on multiple initiatives to drive our hotel growth <p> <li> <li> <p> You should be comfortable with a variety of go to market strategy definitions and execution familiar with sales methodologies best practices sales metrics and cycles and supporting the day to day of the Sales Team and business priorities <p> <li> <ul> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Work with leadership to develop execute optimize and assess enablement programs for both the internal Hotel Tonight team and the hotels we support throughout the globe <p> <li> <li> <p> Provide onboarding and training programs for Hotel Tonight teams across the global field organization <p> <li> <li> <p> Facilitate content creation amp coordinate educational content for ongoing training <p> <li> <li> <p> Updates and maintenance to hotel partner facing content self service materials ex how to documentation <p> <li> <li> <p> Develop a toolbox of materials include eLearning participation guides worksheets and videos to support relevant initiatives <p> <li> <li> <p> Create and update Highspot content management system <p> <li> <li> <p> Ensure all program documentation is appropriately documented and kept up to date <p> <li> <li> <p> Gather and relay feedback to continuously iterate on the enablement strategy <p> <li> <li> <p> Own clear communication on the program progress and roadmap <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> Minimum 8 years in an operations sales or enablement role with success managing complex projects from start to finish <p> <li> <li> <p> Proven track record as a great crossfunctional business partner and ability to lead within a crossfunctional environment <p> <li> <li> <p> Strong strategic and criticalthinking skills Able to connect dots and proactively develop proposals and solutions <p> <li> <li> <p> Systemsthinker and able to translate strategy to execution across multiple teams <p> <li> <li> <p> Experience onboarding new team members and supporting their ongoing learning and development <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Accuracy and attention to detail <p> <li> <li> <p> Professional and consistent work habits strong work ethic <p> <li> <li> <p> Proficient in Powerpoint Salesforce Excel and GSuite Highspot a plus <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Product Designer
Company: HiHello
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> Recruiters please see our policy on unsolicited resumes <a class=fontbold underline fontbold underline postingslink href=httpswwwhihellocomlegalhihellounsolicitedresumepolicy rel=noopener noreferrer nofollow target=blank> httpswwwhihellocomlegalhihellounsolicitedresumepolicy <a> <p> <p> <p> <p> <strong> Hi Hello 👋 <strong> <p> <p> <p> <p> Want to join a diverse and exciting team that will revolutionize how the world thinks about digital brand identity Youre in the right place <p> <p> <p> <p> At HiHello we have created The Software Platform for Digital Brand and Identity This platform enables companies of all sizes to leverage digital business cards email signatures and virtual backgrounds to present their brand consistently in every interactionwhether that is inperson over email or on video <p> <p> <p> <p> HiHello is venturebacked and was cofounded in 2018 by Dr Manu Kumar who previously founded Carta and CardMunch and invested in companies like Lyft Twilio Auth0 LucidChart and Everlaw HiHellos customers span thousands of companies worldwide and across all industry segments Every month over a million HiHello cards are shared helping people to connect and grow their professional network while also helping to savetheplanet <p> <p> <p> <p> HiHellos team comprises a diverse group of kind and respectful individuals across the Americas We believe in working hard having fun inspiring greatness helping others embracing kindness learning and leading living and working flexibly and communicating openly <p> <p> <p> <p> Do you think you can help us get to the next level Wed love to talk <p> <p> <p> <p> <strong> Who were looking for <strong> <p> <p> <p> <p> Design matters A lot We know it We can tell good design when we see it <p> <p> <p> <p> We want an awesome designer to join our super early stage team The responsibilities would span all aspects of design Really youll get to touch everything from interaction design usability testing information architecture product flows storyboards low fi amp hi fi prototypes mobile app design on Android and iOS Web app design to offline interaction when people exchange cards and meet new people <p> <p> <p> <p> Want to work at a tiny startup where you can learn at breakneck speed and actually have an impact on the direction of the product and the company You will also get to learn from people who have founded multiple successful startups in the past and be actively engaged in solving a problem that almost every working professional encounters <p> <p> <p> <p> You should understand and thrive in a fastpaced environment where changing requirements and priorities are a constant You arent afraid of trying new things but know when to pull back on something when it doesnt add value Youre comfortable working with a remote team and using synchronous and asynchronous communications to collaborate effectively <p> <p> <p> <p> So what makes you the perfect match for HiHello <p> <p> <p> <p> <p> <p> <strong> Musthaves <strong> <p> <ul> <li> <p> Systemsthinker with the ability to think beyond the pixels and design for offline interactions <p> <li> <li> <p> Ability to work in a fastpaced and often ambiguous work environment <p> <li> <li> <p> Eagerness to learn and a track record for being selfdriven <p> <li> <li> <p> Excellent eye for aesthetic design and customer appeal <p> <li> <li> <p> Proven track record of shipping high quality products <p> <li> <li> <p> Strong sense of ownership toward your products <p> <li> <li> <p> Located in US time zones PT MT CT ET <p> <li> <li> <p> Work experience as a Product Designer UIUX Designer or a similar role <p> <li> <li> <p> Interested in all areas of the business and make efforts to learn and collaborate with team members across departments and functional area <p> <li> <li> <p> Strong verbal and written communication skills <p> <li> <ul> <p> <p> <p> <strong> Nicetohaves <strong> <p> <ul> <li> <p> MS in HCI Product Design UIUX Design Design Engineering or a relevant field <p> <li> <li> <p> Experience designing major elements of product or experience from scratch <p> <li> <li> <p> An understanding of design patterns and unique interaction elements of web iOS and Android platforms <p> <li> <li> <p> Experience managing multiple projects at the same time <p> <li> <li> <p> Experience working in a startup environment <p> <li> <li> <p> Knowledge of and interest in product strategy and visionHighly proficient with product design tools like Figma Sketch etc we use Figma <p> <li> <li> <p> You proactively form ideas outside your standard scope and present them to the team to elevate the entire company <p> <li> <ul> <p> <p> <p> <strong> Whats in it for you besides a ridiculously awesome team and product of course <strong> <p> <ul> <li> <p> Competitive compensation package base salary + options equity <p> <li> <li> <p> Health insurance <p> <li> <li> <p> Unlimited paid time off <p> <li> <li> <p> Flexible working hours and remote work available <p> <li> <li> <p> Doggo friendly <p> <li> <li> <p> Home office stipend <p> <li> <li> <p> Eyecatching HiHello swag <p> <li> <li> <p> Work with amp learn from a kind diverse highperforming team <p> <li> <li> <p> Opportunity to build things from scratch amp make a significant impact <p> <li> <li> <p> Annual company retreat <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Our commitment to an inclusive culture <strong> <p> <p> <p> <p> At HiHello we value everyones opinions and ideas We believe that an inclusive environment harnesses the power of the innate diversity of our team This allows us to drive innovative change by evaluating and adopting suggestions based on their value to our business and not the source of the idea We know that embracing inclusion helps us individually and collectively to be better every day as a company and as people We are committed to equal opportunity and welcome people of any gender identity race sexual orientation age ethnicity or any underrepresented group to apply <p><p>
Sr. Practice Manager
Company: Snowflake
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> AS A SR SERVICES PRACTICE MANAGER YOU WILL <h3> <ul> <li> <p> Report to a Practice Director on the Americas team aligned to a specific region <p> <li> <li> <p> Be aligned to Sales District Managers and Account Executives in your region <p> <li> <li> <p> Be responsible for both services sales enablementexecution and services delivery success for your accounts focus on both quarterly bookings targets for Professional Services amp Training and utilization targets <p> <li> <li> <p> Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team you will also be <p> <li> <li> <p> Be the Professional Services point of contact for your accounts through the following <p> <ul> <li> <p> Help create and execute on the overall vision for services both sales and delivery <p> <li> <li> <p> Own the services delivery roadmap proposals closing services opportunities and delivery <p> <li> <li> <p> Collaborate with cross functional teams to find opportunities scope propose and sell services Professional Services and Training to both new and existing clients <p> <li> <li> <p> Develop scope and associated SOWs for customer services engagements <p> <li> <li> <p> Drive deal reviews internally to ensure alignment ensure the scope of the project is well defined for customer success <p> <li> <li> <p> Understand and help optimize business operations processes for services sales <p> <li> <li> <p> Build strong crossfunctional relationships within Snowflake GTM teams legal deal desk account teams sales PSampT leadership including workload services and partner team <p> <li> <li> <p> Provide bookings forecast and demonstrate strong command of your book of business <p> <li> <li> <p> Align services engagements to key customers business outcomes <p> <li> <li> <p> Drive alignment with executive sponsors andor customer stakeholders <p> <li> <li> <p> Collaborate with other delivery partners SIs GSIs other PS orgs etc in support of project delivery <p> <li> <li> <p> Serve as the initial point of escalation for customer and project team <p> <li> <li> <p> Own project outcomes and manage project financials revenue forecasting and expense management <p> <li> <li> <p> Maintain a high level of customer satisfaction as reflected in customer survey scores <p> <li> <li> <p> Collaborate with Education Services team for training delivery <p> <li> <li> <p> Provide specific services delivery activities for the roleengagement Business Value roadmap Business value assessment strategic roadmap Data Cloud Assessment etc <p> <li> <li> <p> Deep collaboration with AESEs on the account for account strategy <p> <li> <ul> <li> <li> <p> Own and contribute to internal process improvements across the enterprise teams and broader Professional Services organization <p> <li> <ul> <h3> <strong> OUR IDEAL SR SERVICES PRACTICE MANAGER WILL HAVE <strong> <h3> <ul> <li> <p> 10+ years of experience in a Sales and Services Delivery role or similar capacity interfacing with executives and dealing with complex technical implementation projects roadmapping and revenue forecasting <p> <li> <li> <p> Direct experience in a Data Warehousing Business Intelligence andor Cloud field <p> <li> <li> <p> Proven track record of meeting booking utilization and consumption or similar targets <p> <li> <li> <p> Proven ability to communicate and translate effectively across both internal teams and customer organizational structures developing technology programs defining milestones success criteria resource allocation and ontime delivery <p> <li> <li> <p> Strong organizational skills ability to work independently and manage multiple projects simultaneously <p> <li> <li> <p> Bonus Points Experience in a client support and advisory technical role solution architect system administrator technical account manager or equivalent <p> <li> <ul> <h3> <strong> WHY JOIN OUR PROFESSIONAL SERVICES TEAM <strong> <h3> <ul> <li> <p> Unique opportunity to work on a truly disruptive software product <p> <li> <li> <p> Get unique handson experience with bleeding edge data warehouse technology <p> <li> <li> <p> Develop lead and execute an industrychanging initiative <p> <li> <li> <p> Learn from the best Join a dedicated experienced team of professionals <p> <li> <ul> <p> <em> Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data Snowflake employees must abide by the companys data security plan as an essential part of their duties It is every employees duty to keep customer information secure and confidential <em> <p><p>
Program Manager - Crowd Solutions
Company: Appen
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> We are seeking a Program Manager to lead our inhouse LLM workforce and our dedicated team in the Philippines focusing on nonLLM SaaS projects This role is pivotal in managing ongoing and future pilots and SaaS projects ensuring seamless execution and outstanding outcomes Working closely with Sales Solutions and Delivery teams the Program Manager will play a crucial role in scoping and executing pilots and proof of concepts directly contributing to the companys success <p> <p> <p> <p> Responsibilities <p> <p> Manage and lead the inhouse LLM and Philippines workforce dedicated to LLM and nonLLM pilots and SaaS projects <p> <p> Collaborate closely with Sales and Solutions teams to assist in scoping efforts for pilots and SaaS projects <p> <p> Own the endtoend execution of pilots and proof of concepts ensuring they meet quality productivity targets and timeline <p> <p> Work directly with Delivery teams supporting the overall PampL while focusing on the crowd component of LLM projects where the inhouse workforce is being used <p> <p> Identify and resolve challenges related to workforce management pilot execution and client satisfaction <p> <p> Contribute to the strategic planning and scaling of pilots and SaaS projects <p> <p> <p> <p> Qualifications <p> <p> Proven experience in program or project management particularly in technology or AI space <p> <p> Collaborate across functions with the ability to clearly articulate and recommend enhancements for each iteration to align with the clients definition of success <p> <p> Adaptability to change and comfort with uncertainty demonstrating resilience and flexibility <p> <p> Experienced in navigating relationships with executive stakeholders <p> <p> Strong leadership skills with experience managing diverse teams <p> <p> Excellent communication and collaboration abilities with a track record of working effectively with crossfunctional teams <p> <p> Familiarity with LLM technologies and crowdsourced solutions is highly desirable <p> <p> Ability to manage multiple projects simultaneously with attention to detail and commitment to deadlines <p> <p> Experience in scoping and executing Deep Learning and Generative AI projects <p> <p> Bachelors degree in business Management or a related field or equivalent practical experience <p> <p> <p> <p> <p> <p> <p> <p> $90000 $100000 a year <p><p>
Staff Software Engineer - Community Support Data Platform
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> The Airbnb Community Support CSs vision is to build the worlds most loyal travel community through exceptional service It is an area of unprecedented scale and complexity In no other domain the efficiency and reliability of servicing tech translates so directly into competitive advantage brand loyalty and the fundamentals of the business Airbnb has excelled in this area for years thanks to a purposeful way we applied innovation backed by data and how constant experimentation allowed us to discover new paths to follow <p> <p> Currently we are in the process of extending our platform with Generative AI intelligent resolutions and process automation at a scale the Travel industry has not seen before Data infrastructure along with realtime AI capabilities are the core components of the new ecosystem <p> <p> Our agents will be equipped with real time access to contextually relevant information scoring engines will assist in recommending the best course of action while automation workflows will take the tedious repeatable tasks off agents shoulders and give the customers freedom to solve most of the issues without waiting in line <p> <p> Establishing sustainable technology and governance processes that can deliver large volumes of quality data from across all diverse Airbnb sources is the key to successful execution of the ambitious strategy we have laid out <p> <p> <strong> The Difference You Will Make <strong> <p> <p> Within CS the CS Data Platform team is responsible for providing consistent and trustworthy data foundations and metrics for the most important data across offline and online consumption including experimentation ML measurement product and operational insights Our customers are ML and backend engineers analytics and operations teams <p> <p> Were Looking For a Staff Backend Engineer with data experience to take the lead in evolving our CS Data Platform This role is pivotal in building and innovating the backbone that supports CSxAI Customer Support x Artificial Intelligence initiatives to enable intelligent scalable and exceptional service experience by building reusable platform capabilities such as services data processing and integration frameworks to empower intelligent community support products <p> <p> The related services include but are not limited to LLMrelated data logging indexing and serving solutions Realtime metric platform 3rdparty data exchange framework CS business context data framework Customer journey data serving <p> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Develop and own backend services data processing systems and APIs for Airbnb Community Support Platform to advance the state of data and support our AI initiatives such as Customer journey visualizer Contextual data for LLM Realtime metrics platform and others <p> <li> <li> <p> Develop automate and standardize logging enriching serving data for ML training inference benchmarking and monitoring anomaly detection safe deploys to build the next generation of Generative AI products <p> <li> <li> <p> Work closely with Machine Learning team Data Science and crossfunctional engineering teams in the Community Support Platform understanding their productivity and feature pain points and build solutions to resolve them scalably and flexibly <p> <li> <li> <p> Advance the state of our 3rd party data integrations by building and extending framework for data exchange governance and lineage of data <p> <li> <li> <p> Lead Technological Advancement Drive the evolution of CS data architecture towards modern technologies and collaborate with infrastructure engineering teams to evolve how we integrate data between batch and serving layers worlds ML and nonML and allow systems to deal with data more effectively <p> <li> <li> <p> Participate in all phases of software development including architecture design implementation and testing <p> <li> <li> <p> Work collaboratively with crossfunctional partners including product managers operations and data scientists identify opportunities for business impact understand and prioritize requirements for machine learning systems and data pipelines drive engineering decisions and quantify impact <p> <li> <li> <p> Support teammates in enabling code quality operational excellence and shared learning <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> 9+ years industry backend engineering with data background <p> <li> <li> <p> BSMSPhD in Computer Science a related field or equivalent work experience <p> <li> <li> <p> Proven background in developing and maintaining largescale backend distributed systems using Java or Kotlin Experience working onwith endtoend Machine Learning products is a significant plus <p> <li> <li> <p> Strong architectural knowledge comfort working across multiple repositories services and environments <p> <li> <li> <p> Good knowledge of relational databases query authoring SQL and data processing batch and streaming <p> <li> <li> <p> Comfortable navigating ambiguity and ownership of problem definitions <p> <li> <li> <p> Excellent collaboration and communication abilities with the ability to work effectively with crossfunctional teams <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Senior Staff Mobile Software Engineer - Quality Engineering
Company: Airbnb
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> <strong> The Community You Will Join <strong> <h3> <p> The Quality Engineering team helps Airbnb build highquality software efficiently We enable Airbnb engineers to build highly testable systems We own and continuously improve Airbnbs test automation tools environments and frameworks We navigate Airbnbs massive codebase identifying weak spots and help design and implement testable faulttolerant systems <p> <h3> <strong> The Difference You Will Make <strong> <h3> <ul> <li> <p> As a global company we recognize that the tools needed to build the quality and reliability of Airbnb products used every day by our internal and external stakeholders as well as our internal systems that are used by our global workforce is an essential element of our contribution Therefore our mission is to ensure that Airbnb has the tooling and frameworks necessary to assure quality at scale <p> <li> <li> <p> As a senior technical individual contributor you will partner closely with our senior leaders across the broader technical organization Although you will be at one of our highest levels of seniority all individual contributors at Airbnb are Software Engineers which means we expect you to be hands on and contribute code <p> <li> <li> <p> As a Senior Staff Software Engineer you will help us meet this challenge by architecting and developing our test toolsenvironmentsframeworks writing and testing productsystem code leading design reviews to architect testable systems and guiding designs and code to improve its modularity and testability <p> <li> <li> <p> You are eager to understand complex systems top to bottom and thrive working across technologies and codebases In addition you will excel at working through ambiguity concept validation and implementing a bestinclass solution <p> <li> <ul> <h3> <strong> A Typical Day <strong> <h3> <ul> <li> <p> Be the technical lead and owner of Airbnbs Automated Quality Engineering platform working through ambiguity concept validation and implementation of a bestinclass solution <p> <li> <li> <p> Build our platforms infrastructure applications environments and tools using your expertise in distributed systems <p> <li> <li> <p> Help build out the team cultivate innovation and growth by driving crosscollaboration and execution of projects across multiple teams <p> <li> <li> <p> Be a playercoach of our highperformance team to ensure code quality commitment to craft and operational excellence <p> <li> <li> <p> Scale distributed applications in a highlyavailable 24x7 environment make architectural tradeoffs applying design patterns and disciplined execution <p> <li> <li> <p> Work with crossfunctional teams with design product data science and research partners to drive engineering decisions and influence outcomes <p> <li> <ul> <h3> <strong> Your Expertise <strong> <h3> <ul> <li> <p> Bachelors degree in computer scienceengineering or equivalent <p> <li> <li> <p> 12+ years of software development experience or 9+ years with a PhD in a fast paced high growth tech environment <p> <li> <li> <p> Demonstrable knowledge in any of Java Swift Kotlin Python Typescript Go Rust CC++C <p> <li> <li> <p> Demonstrated expertise in developing testability and test automation frameworks and infrastructure for testing iOS and Android mobile applications at a large scale <p> <li> <li> <p> Technical leadership hands on experience leading project teams setting technical direction and strategy and working cross functionally with Product and Data Science teams <p> <li> <li> <p> Strong communication and collaboration skills Demonstrated experience of working across teams and organizations on technical initiatives <p> <li> <li> <p> Expertise architecting and developing solutions to ambiguous problems and integrations across multiple teams with significant impact <p> <li> <ul> <h3> <strong> Your Location <strong> <h3> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <h3> <strong> Our Commitment To Inclusion amp Belonging <strong> <h3> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Strategy & Operations, Cards
Company: Stripe
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h2> <strong> Who we are <strong> <h2> <h3> <strong> About Stripe <strong> <h3> <p> Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career <p> <h3> <strong> About the team <strong> <h3> <p> The Cards team at Stripe is responsible for the infrastructure user facing features and business of accepting credit debit and prepaid card payments Delivering the best offering for processing credit debit and prepaid cards is critical to Stripes mission given the central role card payments play in internet commerce <p> <p> As the SampO member aligned to the Cards Product team you will be directly responsible for identifying and executing on opportunities to drive revenue and margin growth and will develop and iterate on the processes required for the team to operate efficiently <p> <h2> <strong> What youll do <strong> <h2> <p> The ideal candidate for this role is an independent strategic operator who is comfortable flexing between defining the overall strategy and vision for this team and rolling up their sleeves to ensure we are executing efficiently to bring these products to market <p> <h3> <strong> Responsibilities <strong> <h3> <ul> <li> <p> Help shape the product roadmap for the Cards business leveraging competitive and user insights to help PMs and Engineering teams prioritize <p> <li> <li> <p> Lead GTM strategy and commercialization of key product launches <p> <li> <li> <p> Quarterback engagements with our largest customers to ensure we are presenting a clear and cohesive product offering to our users <p> <li> <li> <p> Maintain a pulse on the financial health of the Cards business highlight the key metrics we should be looking at call out relevant trends for us to get ahead on <p> <li> <li> <p> Define and lead forums and processes for the team to operate more efficiently <p> <li> <ul> <h2> <strong> Who you are <strong> <h2> <p> Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement <p> <h3> <strong> Minimum requirements <strong> <h3> <ul> <li> <p> Strategic operator with a consistent track record of excellence 7+ years of work experience Prior experience working in high growth technology companies <p> <li> <li> <p> Passion for solving user problems and ability to convert user insights and feedback into potential solutions andor actions <p> <li> <li> <p> Ability to understand complex products and articulate their value to nontechnical audiences <p> <li> <li> <p> Ability to add structure and clarity to ambiguous problems <p> <li> <li> <p> A can do attitude and ability to juggle multiple priorities simultaneously <p> <li> <li> <p> Exceptional organizational skills and attention to detail <p> <li> <ul> <h3> <strong> Preferred qualifications <strong> <h3> <ul> <li> <p> Experience working in fintech Familiarity with the payments ecosystem <p> <li> <li> <p> Experience working with SQL and using data to identify trends generate insights and solve problems <p> <li> <li> <p> Experience working within product management andor product operations roles <p> <li> <ul><p>
Staff Product Analyst - Analytics Enablement
Company: HubSpot
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> POS23305 <strong> <p> <p> Staff Analysts are responsible for setting the standard for how data and analytics are performed and consumed within Operations and across HubSpot This is an individual contributor leadership role intended to reflect individuals who have the demonstrated capability of taking crossfunctional complex and missioncritical projects and delivering success <p> <p> HubSpots Operations team is the beating heart of the company in addition to owning performance measurement process improvement strategy amp planning across most functions Ops is also home to 120+ analysts We are building a new team to drive analytics excellence across Ops and looking for a veteran analyst with a passion for teaching and team enablement to work directly with the Sr Director of Analytics to shape this vision As HubSpot scales its data and analytics capabilities its become critical to spotlight best practices from across the org and follow through with support and enablement so they are actually adopted by other analysts With a large and diverse population of analysts this is critical to ensuring more time is spent generating insights with less time lost due to the wrong tool for the job <p> <p> As Staff Analyst Analytics Enablement you will work across the organization to identify these best practices and get them rolled out Youll partner with ops teams supporting almost every HubSpot function and build an analyst enablement program that supports a scaled globally distributed team <p> <p> <strong> General responsibilities <strong> <p> <ul> <li> <p> Work with managers of analysts to deeply understand what their teams do where they excel and where there may be opportunities for improvement with the introduction of new skills techniques or tools <p> <li> <li> <p> Construct training and onboarding programs for technical skill development eg querying Snowflake with SQL data manipulation in Python basics of LookML this could mean building curriculum yourself identifying industry certification programs or curating online courses or getting other analysts to contribute <p> <li> <li> <p> Work with recruiting to ensure analytics hiring processes are screening for the right skills <p> <li> <li> <p> Drive analystled ceremonies for knowledge sharing peer mentorship code review etc <p> <li> <li> <p> Support managers of analysts in calibrating on technical skill evaluation to ensure were setting a consistent performance standard across the organization <p> <li> <li> <p> Work with the Sr Director of Analytics to shape a sustainable program including future resourcing and responsibilities <p> <li> <ul> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Academic or professional experience with a heavy quantitative analytical focus <p> <ul> <li> <p> Masters or PhD in quantitative field <strong> <em> not required <em> <strong> but a great indicator <p> <li> <li> <p> ~5 years minimum professional experience for most candidates <p> <li> <ul> <li> <li> <p> Track record of driving organizationwide impact in a business environment influencing decisionmaking with data ideally working with crossfunctional executive Clevel stakeholders <p> <li> <li> <p> Experience with enterprisescale analytics architectures built for a variety of applications beyond SQL transformationsreporting <p> <li> <li> <p> Ability to write performant complex SQL queries combining multiple sources of data <p> <li> <li> <p> Expertise with data analytics and statistical tools such as R or Python <p> <li> <li> <p> Confidence with a variety of analytical and statistical techniques expertise with a subset <p> <li> <li> <p> Excellent communication storytelling and collaboration skills <p> <li> <li> <p> Demonstrated passion for teaching mentoring or developing teams particularly without direct management <p> <li> <ul> <p> <p> <p> <strong> Cash compensation range <strong> 160000 190000 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Staff UX Designer
Company: Wonders
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About us <strong> <p> <p> Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business We accomplish this by providing a frictionless connection between them and their customers through our multiproduct ecosystem offering AIenabled order taking delivery enablement payment solutions and pointofsale software At Wonders we use a combination of bits technology and atoms people to solve real world problems facing small business owners <p> <p> We obsess over placing our customers first and working backwards from there When our customers succeed we succeed The restaurant industry in the US is over a $1 trillion total addressable market TAM but remains relatively underserved by technology Large chains are able to afford expensive tech that gives them a huge advantage we believe that small restaurant owners deserve access to the same technologies at an affordable price <p> <p> Wonders has been profitable for nearly a decade and seen 5x revenue growth in the last three years As of our last fundraising round in mid2022 we were valued at $450M and have since seen substantial growth across customer acquisition product development and company headcount Thousands of loyal restaurants have entrusted Wonders with their success and together we have supported nearly 20 million customers We are proud to be named one of Built Ins top companies to work for in 2023 <p> <p> To learn more about our culture values and how you can be a part of helping mom amp pop restaurants thrive please visit us here <a class=fontbold underline fontbold underline fontbold underline href=httpswonderscocomaboutus rel=noopener noreferrer nofollow target=blank> Helping Independent Restaurants Thrive <a> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Join as an early member of the growing Wonders design team and meaningfully contribute to shaping the teams culture and processes <p> <li> <li> <p> Own the user experience for key highvisibility product initiatives at Wonders all the way from initial concepting and prototyping through to development launch and continued iteration <p> <li> <li> <p> Collaborate with crossfunctional teams across product engineering operations and more <p> <li> <li> <p> Participate in and lead user interviews and user research to ensure were always solving for their core needs <p> <li> <li> <p> Working in a fastpaced highgrowth startup environment where you will always be learning and growing <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 5+ years of UX design experience <p> <li> <li> <p> Demonstrated experience owning and driving design from ideation through to implementation and iteration <p> <li> <li> <p> Excellent communication collaboration and storytelling skills especially with product and engineering but also with crossfunctional teams and leads <p> <li> <li> <p> Experience conducting user interviews and user research <p> <li> <li> <p> Bias for action and a drive to get things done wearing multiple hats as needed <p> <li> <li> <p> Excitement to build products for restaurant owners and operators <p> <li> <ul> <p> <p> <p> <strong> Bonus points <strong> <p> <ul> <li> <p> Experience building 0 to 1 products <p> <li> <li> <p> Experience contributing to andor creating design systems and tooling <p> <li> <li> <p> Experiencing coaching andor mentoring other design team members <p> <li> <li> <p> Experience working in the restaurant industry or on restaurant technology <p> <li> <ul> <p> <p> <p> If you do not meet all the requirements listed above which candidates rarely do dont worry We still encourage you to apply <p> <p> Wonders is committed to hiring the best team to empower small businesses to thrive We believe that a diverse workforce is paramount to our success We welcome talent from all backgrounds including but not limited to race sexual orientation gender identity age nationality religion veteran status political affiliation and disability <p> <p> The salary range for this role is $200000 $250000 <p><p>