Night Shift Jobs in Other US Location
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Applications Engineer
Company: Apex Clean Energy
Location: Other US Location
Posted Apr 18, 2024
<p><b>Company Description<b> <p><p>Apex Clean Energy was founded with a singular focus to accelerate the shift to clean energy Through origination construction and operation of utilityscale wind solar and storage facilities distributed energy resources and green fuel technologies Apex is expanding the renewable frontier across North America Our missiondriven team of more than 400 professionals uses a datafocused approach and an unrivaled portfolio of projects to create solutions for the worlds most innovative and forwardthinking customers For more information about how Apex is building the energy company of the future visit apexcleanenergycom<p> <p><em>Apex strives to excel in every phase of project realization from origination and financing to construction and asset management Our missiondriven team seeks determined resolute individuals who strive to innovate and go above the call of duty and who will relentlessly do their part to help accelerate the shift to Americas clean energy future <em><p> <p><b>Job Description<b> <p><p><strong>Role Overview<strong><p> <p>Apex is seeking an entry level Applications Engineer to develop and administer SCADA applications in support of its remote operating center This position will be responsible for configuration reliability of servers workstations and applications within the Process Control Network PCN Process Information Network PIN Remote Operations Control Center ROCC and the DevTest environment The position will work closely with the Construction and Engineering Teams during construction of Apexs wind solar and storage assets in the implementation of the core SCADA and IT infrastructure<p> <p>The Application Engineer position requires communication and collaboration skills as well as the ability to work well under pressure multitask and shift priorities on the go The successful candidate will be well organized with solid analytical skills strong attention to detail and the ability to synthesize and conceptualize complex ideas A passion for renewable energy is a plus<p> <ul><li>Hours Full Time<li> <li>Department Project Management<li> <li>Travel Occasional 0 5<li> <li>Location Apex Headquarters Charlottesville VA<li> <ul><p><strong>Primary Responsibilities<strong><p> <ul><li>Implement and manage Apex Asset Managements operational technology infrastructure including pointtopoint networks edge or field computing and remoteoperations control center devices and systems<li> <li>Review of Process Control and data acquisition block diagrams and communication specification to integrate new wind andor solar assets and to ensure proper connectivity and compatibility between systems<li> <li>Creation and modification of data historian points configurations and operations<li> <li>Resolve various networking Supervisory Control and Data Acquisition SCADA and Remote Terminal Unit RTU and Human Machine Interface HMI and other industrial computing and processing issues<li> <li>Application development and administration with data and analytics platforms<li> <li>Work with Information Technology and Data Integration teams on strategy governance best practices and other opportunities to improve and advance operations through information technology digitalization and computer science at Apex<li> <li>Implement and maintain backup and disaster recovery processes<li> <li>Collaborate daily with customers contractors and partners to determine specific project needs and requirements and implement solutions<li> <li>Evaluate new technology for the purpose of possible integration into Process Control network<li> <li>Create and maintain technical documentation document management systems and knowledge base<li> <li>Other duties as required<li> <li>Install configure maintain troubleshoot and upgrade applications and operating systems<li> <li>Potential oncall support for trouble shooting through a rotational schedule<li> <ul><p><b>Qualifications<b> <p><p><strong>Success Profile<strong><p> <p><em>To succeed as an Application Engineer at Apex Clean Energy youll need to excel within the following criteria<em><p> <ul><li>Associate degree or equivalent work experience<li> <li>FamiliarityExperienceCapability with IoT Systems PLC devices HMI and other devices used in remote control monitoring and data acquisition<li> <li>Experience with Inductive Automation Ignition Software is preferred but can provide training<li> <li>Azure Cloud Services and Infrastructure other clouds +<li> <li>Ability to manage multiple projects activities and tasks simultaneously<li> <li>Highly developed verbal and written communication skills<li> <li>Critical thinking and ability to troubleshoot<li> <li>Demonstrated knowledge of Windows servers and desktop products HP server exp preferred<li> <li>Knowledge of programming languages and databases Python SQL<li> <li>Experience with Virtual Machine technologies VMWare<li> <li>Ability to work in Charlottesville Virginia occasional travel<li> <ul><p><b>Additional Information<b> <p><p><strong>Work Environment<strong><p> <p>Works primarily traditional office hours in remote office environment Flexible work hours allowed when work duties and business operations permit<p> <p><strong>How Youll Grow<strong><p> <p>At Apex Clean Energy our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day From entrylevel employees to senior leaders we believe theres always room to learn We offer opportunities to help sharpen skills in addition to handson experience in the dynamic fastpaced renewable energy industry From onthejob learning experiences to a robust multiweek onboarding experience to formal development programs our professionals have a variety of opportunities to continue to grow throughout their career<p> <p><strong>What Apex Can Offer You<strong><p> <p><em>At Apex Clean Energy we know that great people make a great company We value our people and offer employees a broad bestinclass range of benefits <em><p> <ul><li>A missiondriven energetic environment that supports and encourages our people to do their best work every day<li> <li>A respect for and celebration of individuality differences and uniqueness<li> <li>Collaborative and driven professional workforce committed to supporting your ideas and feedback and accelerating your potential<li> <li>Ongoing support and guidance such as onthejob learning handson experience and mentorship<li> <li>Training strategies and tools to support your personal and professional growth<li> <li>Team atmosphere of diverse professionals committed to making an impact as an organization<li> <li>Opportunities to volunteer and give back to our local communities<li> <li>Exceptional benefits such as medical and dental 401k with corporate match<li> <li>Base and bonus commensurate with experience<li> <li>Responsible Paid Time Off plus standard company holidays<li> <li>Benefits Offered comprehensive highdeductible health plans dental and vision insurance plans shortterm and longterm disability group life insurance 401k corporate matching flexible spending arrangements company paid parking and cell phone fitness and wellness corporate discounts<li> <ul><p>At this time Apex will not sponsor a new applicant for employment authorization for this position<p> <p><strong><em>Apex Clean Energy Inc <em><strong><em>is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race color religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status<em><p>
Strategic Customer Support - Remote
Company: W. L. Gore & Associates
Location: Other US Location
Posted Apr 18, 2024
<p><strong>About the Role <strong> Gores Performance Solutions Division is committed to delivering breakthrough performance solutions for customers complex product and process challenges in several key markets and industries including aerospace automotive mobile electronics and semiconductors As a leading supplier of products engineered to be used in demanding environments we are looking for a dynamic Customer Support Associate to join our Sales Operations team <p> <p>This is a remote position and you can work from home in most locations within the United States <p> <p><strong>Responsibilities <strong> <p> <ul><li> Partner with Field Sales Associates to drive insights that can help shape the customers experience working with Gore <li> <li> Own entire programpart number proposal creation process from start to finish in a timely manner This includes but is not limited to quote creation and management providing phone support longterm contractual pricing agreement management NDA coordination contract reviews and specification reviews <li> <li> Understand and follow established procedures and ability to explain procedures in an Audit setting <li> <li> Collaborate with Account team Field Sales Product Specialists Supply Chain Business Unit Leaders to address product concerns for a technically oriented business and drive incremental growth through all contact channels phone face to face emailchat and some facetoface customer site visits <li> <li> Act as the voice of the customer in the endtoend sales process and contribute to overall account strategy and roadmap creation by Strategic Account Managers Supply Chain Experts and MarketGrowth teams <li> <li> Process customer complaints in a timely and effective manner and escalate when appropriate and provide customer complaintsfeedback and coordinating customer needs <li> <li> Demonstrate strong understanding of Sales amp Operations Execution by gathering customer forecasts for recurring business from existing customers Together with planning group analyze the trend verify gather more information from customer if applicable Provide input to our demand forecasting process with internal crossfunctional partners <li> <li> Generate and analyze system reports order status shipment reports score cards etc as well as customer portal management new requests and maintenance and present quarterly on the specificities for your customer to business leadership and peers <li> <li> Partner with Accounts Receivable and work independently to prepare coordinate and manage Letter of Credit documents requirements for bank negotiation as well as collection efforts <li> <li> Interact with planners to expeditedefer orders when necessary work with Logistics and Warehouses to prioritize orders for timely delivery when applicable special shippinglabelling instructions by customers etc <li> <ul><p><strong>Required Qualifications<strong> <p> <ul><li> Bachelors degree and minimum 4 years of inside salescustomer support experience <strong>OR<strong> a minimum of 7 years inside sales experience supporting technically manufactured products <li> <li> Strong experience working with internal and external customers both domestic and international in a professional manner<li> <li> Experience working through major systems changes<li> <li> Experience and knowledge of IT tools for CRMERP such as SAP ERP Salesforce quality systems and other supporting systems <li> <li> Flexibility prioritization organizational followthrough and multitasking skills to accommodate a large complex workload in a fastpaced environment<li> <li> Good judgment and ability to make sound decisions<li> <li> Have a strong attention to detail and be comfortable reviewing purchase order clauses and customer terms amp conditions in partnership with contracts and legal associates<li> <li> Comfortable with healthy conflict and willing to balance between representing the customer internally while also effectively representing Gore externally always striving to reaching a mutually beneficial solution<li> <li> Excellent verbal and written customer communication skills to improve customer experience<li> <li> Bilingual EnglishSpanish a bility to travel up to 5 and flexibility to work hours that accommodate multiple time zones including international <li> <ul><p><strong>Desired Qualifications <strong> <p> <ul><li> Engineering experience working in semiconductor industry or technical sales<li> <li> Multiproduct portfolio experience<li> <li> Leadership experience<li> <ul><p>This position requires access to exportcontrolled areas and information Candidates must be US persons as that term is defined in 8 USC 1324ba3 The term US persons includes resident aliens greencard holders as well as certain refugees asylumholders and residents qualifying for temporary residence under the terms of 8 USC 1255a <p> <p>Remote Working Arrangements are permitted for Associates in the continental United States US and Canada with appropriate approval and compliance with Gores remote working policies from the country in which they are employed For fully remote roles the following locations are not eligible for new fully remote work arrangements Alaska and Hawaii for all roles and Rhode Island for wagehourly roles only <p> <p><strong>What We Offer<strong> Our success is based on the capability and creativity of our Associates and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow <p> <p>We provide benefits that offer choice and flexibility and promote overall wellbeing And in keeping with our belief that every Associate should share in the collective success of the enterprise we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for profitsharing Learn more at gorecomcareersbenefits <p> <p>We believe in the strength of a diverse and inclusive workplace With diverse perspectives ideas and experiences we uncover new possibilities and make a greater impact in the world We are proud of Associates for building on our rich history of innovation upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness dignity and respect <p> <p>Gore is an equal opportunity employer We welcome all applications irrespective of race color religion sex gender national origin ancestry age status as a qualified individual with a disability genetic information pregnancy status medical condition marital status sexual orientation status as a covered veteran gender identity and expression and any other characteristic protected by applicable laws and regulations <p> <p>Gore is committed to a drugfree workplace All employment is contingent upon successful completion of drug and background screening Gore will consider qualified applicants with criminal histories eg arrest and conviction records in a manner consistent with the requirements of applicable laws <p> <p>Gore requires all applicants to be eligible to work within the US Gore generally will not sponsor visas unless otherwise noted on the position description <p> <p>Our Talent Acquisition Team welcomes your questions at gorecomcareerscontact <p> <p>Additional Information <p> <ul><li> Travel 5 <li> <li> Shift Day Job <li> <li> Schedule Fulltime <li> <ul>
SELECTOR
Company: Imperial Trading
Location: Other US Location
Posted Apr 17, 2024
<p><b>BENEFITS<b> <p> <ul><li>Competitive Medical Dental amp Vision package<li> <li>Employer paid basic life policy with competitive buyup options<li> <li>Disability insurance<li> <li>401k with employer match<li> <ul><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES<b> <p> <ul><li>Responsible for accurately selecting product from a preassigned location according to the pick slips must read the nomenclature and unit of measure of the product requested and confirm that data with the product in the bin location<li> <li>Responsible for properly packing product in each container as indicated by the cubing function in the sequence of pickslips<li> <li>Follows proper guidelines to ensure that there is no damage to product during loading or shipping<li> <li>Responsible for marking load number on particular boxes<li> <li>Responsible for noting when product is available on pickslip and further noting when the product is unavailable<li> <li>Reports to work on time as directed by the Warehouse Supervisor for each shift and complete duties in a timely manner<li> <li>Performs above listed duties in a cooperative capable manner processing the information effectively and communicating the information as needed effectively<li> <li>All personnel within this job description shall be subject to crosstraining into jobs within the organization based on Company needs<li> <ul><p><b>SUPERVISORY RESPONSIBILITIES<b> <p> <p>None <p> <p><b>PHYSICAL DEMANDS<b> <p> <p>The physical demands of this job include light physical activity performing light strenuous activities of an administrative productive andor technical nature that must be met by the employee to successfully perform the essential functions of this job <p> <p>While performing the duties of this job the employee is regularly required to stand use hands to finger handle or feel and to reach with hands and arms The employee must frequently walk and occasionally talk or hear and stoop kneel crouch or crawl <p> <p>The employee must regularly lift 10 and occasionally lift up to 25 pounds Specific vision abilities required by this job include close vision and the ability to adjust focus <p> <p><b>Equal Employment Policy<b> <p> <p>Imperial Trading Co LLCs hiring and employment practices are based on job qualifications performance andor conduct without regard to race color religion national origin age sex marital status height weight disability genetic information or any other legally protected status <p> <p>SUNDAY 9AM UNTIL COMPLETION <p> <p>MONDAY THROUGH THURSDAY 12NOON UNTIL COMPLETION <p> <p>40 HOURS PER WEEK<p>
Direct Support Professional I Support Staff
Company: Becoming Independent
Location: Other US Location
Posted Apr 17, 2024
<p><span><span><span><span><span><span><span><span>BECOMING INDEPENDENT BI JOB DESCRIPTION<span><span><span><span><span><span><span><span><br > <p> <p><span><span><span><span><span><span><span><span>POSITION<span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>Direct Support Professional I DSP I Support Staff <span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>PROGRAM<span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>Education amp Living Services <span><span><span><span><span><span><br ><span><span><span><span><span><span><span><span>POSITION DESCRIPTION<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>A DSP I Support Staff provides support supervision and assistance to individuals served who are working on personal goals in their lives through community access volunteerism employment education and other socialpersonal interests The DSP I Support Staff will also serve as coverage relief for DSPs working in various ratios within the community or at a BI location<span><span><span><span><span><span><br ><span><span><span><span><span><span><span><span>SALARY<span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>$20$21hour <span><span><span><span><span><span><br ><span><span><span><span><span><span><span><span>STATUS<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>Nonexempt<span><span><span><span><span><span><br ><span><span><span><span><span><span><span><span>SCHEDULE<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>Monday through Friday 1000am200pm<span><span><span><span><span><span><p> <p> <br ><p><p><span><span><span><span><span><span><span><span>CRITICAL JOB FUNCTIONS<span><span><span><span><span><span><span><span><br > <p> <p><span><span><span><span><span><span>The DSP I Support Staff is expected to provide instruction assistance and supervision in skills essential for individuals as described below<span><span><span><span><span><span><p> <p> <br ><p><p><span><span><span><span><span><span>PROVIDE SUPPORTS amp TRAINING<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Participates windividuals in various ratios in vocationalvolunteercommunity activities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Assist in establishing and maintaining social connections with others in the community<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Coordinates and provides instruction to promote skill development and independence in some situations with providing personal care and other educational topics to individuals served both individually and in groups<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Communicate regularly with the management team and other BI staff as part of coveragemeal period relief for other DSPs working in the community or at a BI location<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Supervise and assist with personal health and hygiene including personal grooming toileting the use of adaptive equipment and appropriate attire <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Attend actively engage and participate in team meetings amp trainings<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Completes monthly trainings on schedule within the provided timeframe<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>IMPLEMENT SERVICE PLANS<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>Ensure individuals personal choice is at the forefront of service plan delivery<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Understanding and adherence to any individualized service plans including medical or behavioral<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>KEEP RECORDS AND WRITE REPORTS <span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Records data relative to tasks BI information platforms ADP TripLog etc<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Time and Attendance records ADP Responsible for daily punches for all shiftsapplicable breaks and daily review of timecardscorrectionsedits notes<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Company email must be checked during each shift Email responses are expected within 24 hours or at your next scheduled shift for emails where you are the only recipient<span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>Text message correspondence must be replied to during your shift<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Google CalendarsDaily Schedule All staff must ensure either their Google Calendar or their daily schedule is reflective of all activities during working hours<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>DEVELOP AND MAINTAIN EFFECTIVE RELATIONSHIPS<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Assist individuals in establishing and maintaining social connections with persons of their choosing with a focus on reducing relationships with paid supports<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Support and participate alongside individuals in community events and activities<span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Develop and maintain effective relationships with persons served including their family and friends peers supervisors and other staff affiliated agency staff and members of the community<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>TRANSPORTATION OF PERSONS SERVED<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>A reliable personal vehicle to ensure timely travel to various local locations throughout your scheduled shift<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ensure inspection and cleanliness of the vehicle beforeafter each use<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Transport persons served as needed to and from community activitiesappointmentserrands etc <span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Ensure safe entry and exit protocols as well as ensure the safety of individuals while in a moving vehicle ie tiedowns seatbelts<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Triplog application with Magic Trip enabled must be used for all personal and fleet mileage driven during your scheduled work day Trips must be reviewed corrected and submitted daily or at the start of the next shift <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Applicable inspections are performed via Fleetio application prior to usage of any BI vehicle at any time<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>OTHER<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Provide support as a Direct Support Professional working in any BI program including but not limited to providing inhome care transportation incommunity services and direct supervision for individuals served<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>All BI working hours should be performed at a BI location in the individuals home or at a community site with the individual Exceptions need to be preapproved by your supervisor <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Executes positionspecific job duties and other duties as assigned at the discretion of BI<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span><span><span>CANDIDATE SHOULD POSSESS THE FOLLOWING SKILLS<span><span><span><span><span><span><span><span><br > <p> <ul><li><span><span><span><span><span><span>Organized<span><span><span><span><span><span><span><span><span><span><span><span> Able to perform job duties with efficiency and accuracy<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Dependable<span><span><span><span><span><span><span><span><span><span><span><span> Can be relied upon trustworthy responsible punctual<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Good Judgment<span><span><span><span><span><span><span><span><span><span><span><span> Chooses courses of action that result in beneficial outcomes for all BI stakeholders<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Positive Attitude<span><span><span><span><span><span><span><span><span><span><span><span> Has an overall positive open and supportive attitude<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Interpersonal Relations<span><span><span><span><span><span><span><span><span><span><span><span> Is able to relate well to others<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Communication<span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>Excellent verbalwritten communication skills in English is able to comprehend and follow direction as well as be an<span><span><span><span><span><span><span><span><span><span><span><span><span> effective listener<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Initiative<span><span><span><span><span><span><span><span><span><span><span><span> Is a selfstarter<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Philosophical Commitment<span><span><span><span><span><span><span><span><span><span><span><span> Demonstrates commitment to BIs established culture of dignity and respect <span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span><span><span>QUALIFICATIONS AND REQUIREMENTS<span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>EDUCATION<span><span><span><span><span><span><span><span><span><span><span><span><span><span> High School diploma or equivalent preferred <span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>EXPERIENCE<span><span><span><span><span><span><span><span><span><span><span><span><span><span> Previous experience working with individuals with intellectualdevelopmental disabilities is desirable Good customer service skills and an interest in helping others pursue and achieve their goals are required <span><span><span><span><span><span><span><span><span><span><span><span><span>Must be able to speak read write and understand the primary language used in the workplace English<span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>PHYSICAL REQUIREMENTS<span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>A physical condition that will permit frequent bending squatting turning and lifting without injury<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to operate a vehicle for a portion of your shift<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to walk and stand for prolonged periods of time<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to assist individuals in wheelchairs<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Provide personal care to individuals including assistance in the restroom and feeding<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Lift at least 40 pounds<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Clearance of preemployment Functional Capacity Evaluation with no restrictions that cannot be reasonably accommodated without undue hardship<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span><span><span>MAY REQUIRE ONE OR ALL<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Valid California drivers license<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Insured dependable vehicle<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Proof of current auto insurance<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>First Aid and CPR certification<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Criminal Record Clearance<span><span><span><span><span><span><li> <ul>
IQRM Lead Development Rep - WORK FROM HOME
Company: RM Factory
Location: Other US Location
Posted Apr 17, 2024
<p><b>Company Description<b> <p><p>RM Factory was born from the knowledge that every customer relationship begins at the first point of contact<p> <p>In fact weve been building customer experiences well before the phrase customer experiences CX became part of the marketing and sales lexicon<p> <p>We know that data driven strategies are everything and flawless execution is everything else and the design integration and management of all those contact points are where brand perceptions are formed and the war on marketshare and customer loyalty is ultimately wonor lost<p> <p>We opened RM Factory to provide clients with world class expertise in a more nimble environment RMF services ensures clients are aligning all marketing sales and operations resources to deliver the best possible customer experience that drives long term value for your customers and improves your bottom line<p> <p><b>Job Description<b> <p><p>100 REMOTE POSITION WORK FROM ANYWHERE IN THE USA<p> <p>Please Note This is a work from home position that requires the applicant to have the scheduling flexibility to workdays nights and weekend shifts as necessary<p> <p>Join the IQRM Lead Development team the Contact Center division of RM Factory RM Factory is an innovative futurefocused marketing communications firm whose vision is to deliver unique data driven insights that power our clients marketing communications efforts<p> <p>We are evolving at a rapid pace and the clients we serve are challenged from every direction which means we are growing and innovating to help drive their success Working together and differentiated by our superior data analytics and dataenabled solutions we empower our clients to make smarter business decisions through datadriven insights We take initiative and are fully accountable build respect and trust and make transparency a must We engage and are collaborate with our clients at every turn<p> <p>We take pride in our work and believe in cultivating a work environment that supports trust and values our employee feedback and constant engagement We strive to build an environment where our greatest asset is our employees<p> <p>ESSENTIALFUNCTIONSPRIMARY RESPONSIBILITIES<p> <p> Execute outbound engagement to prospective and existing clients inbound leads and outbound prospecting by telephone email etc to uncover and qualify business opportunities to sell various clients products and services<br > Establish business relationships with customers and prospects<br > Work closely with customers to better understand and meet their individual needs and requirements<br > Overcoming technical and business objections of prospective customers<br > Working closely with client field sales representatives to set up meetings with prospective clients<br > Coordinating conference calls product demos introductions etc<br > Documenting client tasks related to client prospecting engagement needsdiscovery and business information into CRM for reporting tracking and customer database needs<br > Learn and promote clients company products and services<br > Strategize with colleagues client field sales representatives and management to improve client discovery and engagement to better improve the customer experience and enhance lead pipeline generation<br > Receive handle and terminate calls using company computer and telephonic equipment<br > Verbally deliver a scripted message displayed on a computer screen using a telephonic headset<br > Appropriately respond to questions according to client and company directives and expectations<br > Maintain minimum standards of call volume productivity and other project goals per company expectations and campaign goals or objectives ratio of order to calls taken maintaining standard call length etc<br > Tactfully handle confrontational or stressful interactions with the public in a highly professional and dignified manner taking care to represent our clients brands in the best light possible<br > Be a selfstarter and be highly motivated<br > Accurately and reliably complete supporting paperwork as required<br > Participate in ongoing training to maintain a high level of product knowledge and presentation and data collection skills<br > Enthusiastic individual to generate sales either by cold calling or answering requests in a fastpaced environment<br > Responsible for influencing existing or potential customers to buy products or services<br > Must be friendly and persuasive and enjoy the lead development and sales process<br > Must be able to understand the customers requirements in a short time and present solutions that meet their needs<br > Regularly and reliably report for and complete entire shifts as scheduled Work occasional overtime hours as are required<p> <p><b>Qualifications<b> <p><p>KNOWLEDGE SKILLS AND ABILITIES<p> <p> A High School diploma or equivalent is required a college degree is preferred<br > 25 years of customerfacing work experience<br > Strong customer service orientation<br > Excellent communication skills written and verbal<br > Effective time management<br > Organizational and administrative skills<br > Proficient PC skills including MS Suite<br > Excellent reading typing communications and interpersonal skills required<br > Ability to read and speak the English language fluently Language specific programs ie Spanish Asian French etc will require proficiency in languages being hired for<br > Ability to communicate effectively using telephonic equipment<br > Ability to use a computer and frequently input data while speaking with customersclients requiring computer aptitude and typing skills of 30 words per minute minimum with a high level of accuracy<br > Sales interest and ability exceptional presentation skills<br > Excellent customer service skills ability to handle stress and act tactfully with customers and coworkers<br > Ability to process and implement new information in a timely manner<br > Maintain a professional appearance at all times as videobased client interaction is often necessary<br > Maintain and upkeep an organized and professional dedicated personal workspace that is confined with a door and away from noise and high traffic areas<br > Willingness and ability to work on various projectscampaigns which are subject to change as needed<br > Ability to meet assigned work shifts as needed by the Operations Manager which are subject to change based on the nature of the projects available and the project assigned<br > Willingness and ability to participate and work effectively as a team member with coworkers and all members of management<br > Ability to handle confidential financial and personal information appropriately<br > Frequent judgment reasoning patience and negotiation when interacting with customers clients and coworkers<br > Ability to maintain acceptable adherence levels based on inbound call volumeoutbound list dialing Active on telephone system for 90 of scheduled shift<br > Continuous speech and hearing for interactions with customers clients and coworkers<br > Ability to read and understand written material and information stored on computers and in hardcopy<p> <p>WORKSPACE REQUIREMENTS<p> <p> A dedicated workspace with a door that closes and appropriate workspace tools ie desk phone laptop high speed internet service clock etc<br > RM Factory is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyones unique contributions experiences and values<br > We offer an empowered work environment that encourages creativity initiative and professional growth and provides a competitive pay and benefits package<p> <p><b>Additional Information<b> <p><p>All your information will be kept confidential according to EEO guidelines<p> <p>RM Factory is an Equal Opportunity Employer RM Factory offers reasonable accommodations to qualified individuals with a disability RM Factory believes that each employee makes a significant contribution to our success That contribution should not be limited by the assigned responsibilities Therefore this position description is designed to outline primary duties qualifications and job scope but not limit the incumbent nor the organization to just the work identified It is our expectation that each employee will offer hisher services wherever and whenever necessary to ensure the success of our endeavors<p> <p>Come join our fast growing team<p>
IQRM Representative - WORK FROM HOME
Company: RM Factory
Location: Other US Location
Posted Apr 17, 2024
<p><b>Company Description<b> <p><p>RM Factory was born from the knowledge that every customer relationship begins at the first point of contact<p> <p>In fact weve been building customer experiences well before the phrase customer experiences CX became part of the marketing and sales lexicon<p> <p>We know that data driven strategies are everything and flawless execution is everything else and the design integration and management of all those contact points are where brand perceptions are formed and the war on marketshare and customer loyalty is ultimately wonor lost<p> <p>We opened RM Factory to provide clients with world class expertise in a more nimble environment RMF services ensures clients are aligning all marketing sales and operations resources to deliver the best possible customer experience that drives long term value for your customers and improves your bottom line<p> <p><b>Job Description<b> <p><p>100 REMOTE POSITION WORK FROM ANYWHERE IN THE USA<p> <p>Please Note This is a work from home position that requires the applicant to have the scheduling flexibility to workdays nights and weekend shifts as necessary<p> <p>Join the IQRM team the Contact Center division of RM Factory RM Factory is an innovative futurefocused marketing communications firm whose vision is to deliver unique data driven insights that power our clients marketing communications efforts<p> <p>We are evolving at a rapid pace and the clients we serve are challenged from every direction which means we are growing and innovating to help drive their success Working together and differentiated by our superior data analytics and dataenabled solutions we empower our clients to make smarter business decisions through datadriven insights We take initiative and are fully accountable build respect and trust and make transparency a must We engage and are collaborate with our clients at every turn<p> <p>We take pride in our work and believe in cultivating a work environment that supports trust and values our employee feedback and constant engagement We strive to build an environment where our greatest asset is our employees<p> <p>ESSENTIALFUNCTIONSPRIMARY RESPONSIBILITIES<p> <p> Execute outbound engagement to prospective and existing clients inbound leads and outbound prospecting by telephone email etc to uncover and qualify business opportunities to sell various clients products and services<br > Establish business relationships with customers and prospects<br > Work closely with customers to better understand and meet their individual needs and requirements<br > Overcoming technical and business objections of prospective customers<br > Working closely with client field sales representatives to set up meetings with prospective clients<br > Coordinating conference calls product demos introductions etc<br > Documenting client tasks related to client prospecting engagement needsdiscovery and business information into CRM for reporting tracking and customer database needs<br > Learn and promote clients company products and services<br > Strategize with colleagues client field sales representatives and management to improve client discovery and engagement to better improve the customer experience and enhance lead pipeline generation<br > Receive handle and terminate calls using company computer and telephonic equipment<br > Verbally deliver a scripted message displayed on a computer screen using a telephonic headset<br > Appropriately respond to questions according to client and company directives and expectations<br > Maintain minimum standards of call volume productivity and other project goals per company expectations and campaign goals or objectives ratio of order to calls taken maintaining standard call length etc<br > Tactfully handle confrontational or stressful interactions with the public in a highly professional and dignified manner taking care to represent our clients brands in the best light possible<br > Be a selfstarter and be highly motivated<br > Accurately and reliably complete supporting paperwork as required<br > Participate in ongoing training to maintain a high level of product knowledge and presentation and data collection skills<br > Enthusiastic individual to generate sales either by cold calling or answering requests in a fastpaced environment<br > Responsible for influencing existing or potential customers to buy products or services<br > Must be friendly and persuasive and enjoy the lead development and sales process<br > Must be able to understand the customers requirements in a short time and present solutions that meet their needs<br > Regularly and reliably report for and complete entire shifts as scheduled Work occasional overtime hours as are required<p> <p><b>Qualifications<b> <p><p>KNOWLEDGE SKILLS AND ABILITIES<p> <p> A High School diploma or equivalent is required a college degree is preferred<br > 25 years of customerfacing work experience<br > Strong customer service orientation<br > Excellent communication skills written and verbal<br > Effective time management<br > Organizational and administrative skills<br > Proficient PC skills including MS Suite<br > Excellent reading typing communications and interpersonal skills required<br > Ability to read and speak the English language fluently Language specific programs ie Spanish Asian French etc will require proficiency in languages being hired for<br > Ability to communicate effectively using telephonic equipment<br > Ability to use a computer and frequently input data while speaking with customersclients requiring computer aptitude and typing skills of 30 words per minute minimum with a high level of accuracy<br > Sales interest and ability exceptional presentation skills<br > Excellent customer service skills ability to handle stress and act tactfully with customers and coworkers<br > Ability to process and implement new information in a timely manner<br > Maintain a professional appearance at all times as videobased client interaction is often necessary<br > Maintain and upkeep an organized and professional dedicated personal workspace that is confined with a door and away from noise and high traffic areas<br > Willingness and ability to work on various projectscampaigns which are subject to change as needed<br > Ability to meet assigned work shifts as needed by the Operations Manager which are subject to change based on the nature of the projects available and the project assigned<br > Willingness and ability to participate and work effectively as a team member with coworkers and all members of management<br > Ability to handle confidential financial and personal information appropriately<br > Frequent judgment reasoning patience and negotiation when interacting with customers clients and coworkers<br > Ability to maintain acceptable adherence levels based on inbound call volumeoutbound list dialing Active on telephone system for 90 of scheduled shift<br > Continuous speech and hearing for interactions with customers clients and coworkers<br > Ability to read and understand written material and information stored on computers and in hardcopy<p> <p>WORKSPACE REQUIREMENTS<p> <p> A dedicated workspace with a door that closes and appropriate workspace tools ie desk phone laptop high speed internet service clock etc<br > RM Factory is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyones unique contributions experiences and values<br > We offer an empowered work environment that encourages creativity initiative and professional growth and provides a competitive pay and benefits package<p> <p><b>Additional Information<b> <p><p>All your information will be kept confidential according to EEO guidelines<p> <p>RM Factory is an Equal Opportunity Employer RM Factory offers reasonable accommodations to qualified individuals with a disability RM Factory believes that each employee makes a significant contribution to our success That contribution should not be limited by the assigned responsibilities Therefore this position description is designed to outline primary duties qualifications and job scope but not limit the incumbent nor the organization to just the work identified It is our expectation that each employee will offer hisher services wherever and whenever necessary to ensure the success of our endeavors<p> <p>Come join our fast growing team<p>
Bilingual Customer Service Representative
Company: Goal Solutions
Location: Other US Location
Posted Apr 18, 2024
<p><span><span><span><span><span>Now hiring for <strong>Bilingual <strong><b>Customer Service Representatives I amp II<b> in Sioux Falls SD<span><span><span><span><span><br ><span><span><b><span><span><span>Full Time Shift<span><span><span><b><span><span><span> MondayFriday NO weekends various shifts between 7am 7pm<span><span><span><span><span><br ><span><span><b><span><span><span>CSR I Pay Range<span><span><span><b><span><span><span> $15$18 +$1hr bilingual pay<span><span><span><span><span><br ><span><span><b><span><span><span>CSR II Pay Range<span><span><span><b><span><span><span> $18$20 +$1hr bilingual pay<span><span><span><span><span><br ><span><span><b><span><span><span>Bonus<span><span><span><b><span><span><span> Monthly bonus opportunities <span><span><span><span><span><br ><span><span><span><span><span><span>Enjoy our perks like<span><span><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span>Free snacks in the office<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>14 paid holidays every year<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>The best work culture youve ever known<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Full timers also enjoy<span><span><span><span><span><span> <p><ul><li><span><span><span><span><span>3week vacation accrual<span><span><span><span><span><li> <li><span><span><span><span><span><span><span>401k + company match up to 4<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Long Term Incentive program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Medical dental and vision coverage<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Annual HSA contribution of $1600<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Life insurance disability and critical illness<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Tuition reimbursement program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Paid Parental Leave <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>$2000 Vacation Incentive Plan after 3 years + $1000 Sabbatical Day<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Community funds wellness funds and more<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><strong><span><span><span>Job Description<span><span><span><strong><span><span><span><span><br ><span><span><span><span>The <b>Bilingual Customer Service Representative II<b> role consists of major areas of responsibilities which may include answering inbound calls making outbound calls responding to emails and performing administrative projects Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options The Customer Service Representative will have a high attention to detail to follow various sets of rules and regulations regarding consumer loans held across multiple Clients Administrative responsibilities primarily include procedural tasks such as recording and tracking documents phone call or email followup and special fact gathering assignments as needed<span><span><span><span><br ><span><span><b><span><span>Responsibilities<span><span><b><span><span> <p><ul><li><span><span><span><span><span>Perform responsibilities following standard operating procedures to meet or exceed documented service level goals<span><span><span><span><span><li> <li><span><span><span><span><span>Have a high degree of awareness and understanding of information security<span><span><span><span><span><li> <li><span><span><span><span><span>Answer inbound calls and reach first touch resolution on borrower questions or issues<span><span><span><span><span><li> <li><span><span><span><span><span>Make outbound calls to respond to customer voice mails provide loan updates and provide options or counseling to borrowers in need of repayment assistance<span><span><span><span><span><li> <li><span><span><span><span><span>Respond to customer emails and mail<span><span><span><span><span><li> <li><span><span><span><span><span>Record customer interactions openclose activities in system of record<span><span><span><span><span><li> <li><span><span><span><span><span>Perform administrative functions such as document tracking and recording payment tracking and recording legal tracking and reporting and adhoc projects as needed<span><span><span><span><span><li> <li><span><span><span><span><span>Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards<span><span><span><span><span><li> <ul><p><br ><span><span><b><span><span>Basic Minimum Requirements<span><span><b><span><span> <p><ul><li><span><span><span><span><span><span>Speak fluent English and Spanish a fluency test will be administered<span><span><span> <span><span><span><li> <li><span><span><span><span><span>2+ years call center customer service position consumer finance or student loan experience is a plus<span><span><span><span><span><li> <li><span><span><span><span><span>Proficiency in Microsoft Outlook Word and Excel<span><span><span><span><span><li> <li><span><span><span><span><span>Regular and reliable attendance<span><span><span><span><span><li> <li><span><span><span><span><span>Customer Relationship Management CRM database experience<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to follow documented Best Practices and Standard Operating Procedures<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to communicate in a clear concise and professional manner<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to prioritize be organized and manage time effectively to meet service level goals<span><span><span><span><span><br > <li> <ul><p><span><span><span><span><strong><span><span><span>Bonus points if you have<span><span><span><strong><span><span><span><span> <p><ul><li><span><span><span><span><span><span>An eagerness to learn and grow your leadership skills<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>A drive to succeed a sense of urgency and a passion for your work<span><span><span><span><span><span><li> <li><span><span>An allaround team player attitude<span><span><li> <ul><p><br ><span><span><span><span><span>Learn more about our benefits by viewing our <span><span><span><span><span>2024 Employee Benefits Brochure<span><span><span><span><span><span><span><span><br ><span><span><span><span><span>Goal Solutions<span><span><span><span><span> LLC Goal or the Company is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology analytics and industry expertise <span><span><span><span><span><span><br ><span><span><span><span><span><span><span>Directly or through its subsidiaries GSS Data Services <span><span><span><span><span>Launch Servicing<span><span><span><span><span> Launch <span>and <span><span><span><span><span><span>Turnstile Capital Management<span><span><span><span><span> TCM Goal provides primary servicing asset management collections management direct collections administration and treasury services Key markets we serve include residential solar home improvement student finance and a growing number of personal loan providers Currently Goal serves a variety of clients including hedge funds traditional banks ABS structures insurance companies investment banks and colleges and universities with over $30B in assets under management<span><span><span><span><span><span><span><br ><span><span><span><span><span><span>Goal will continue to grow the business both organically and through acquisitions Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission values culture and service to our community Our company is headquartered in San Diego CA and has been <span><span><span><span><span><span>named <span><span><span><span><span><span><span>Best Places to Work<span><span><span><span><span><span><span> by the San Diego Business Journal since 2015 <span><span><span><span><span><span><br ><span><span><span><span><span>The Job Description is intended to be a general representation of the responsibilities and requirements of the job However the description may not be allinclusive and responsibilities and requirements are subject to change<span><span><span><span><span><p>
Bilingual Collector
Company: Goal Solutions
Location: Other US Location
Posted Apr 18, 2024
<p><span><span><span><span><span>Now hiring for <b>Bilingual Collectors I amp II<b> in Sioux Falls SD<span><span><span><span><span><p> <p><span><span><b><span><span><span>Full Time Shift<span><span><span><b><span><span><span> 8am5pm MondayFriday NO weekends<span><span><span><span><span><p> <p><span><span><b><span><span><span>Collector I Pay Range<span><span><span><b><span><span><span> $15 $18<span><span><span><span><span><p> <p><span><span><b><span><span><span>Collector II Pay Range<span><span><span><b><span><span><span> $18 $20<span><span><span><span><span><p> <p><span><span><b><span><span><span>Bonus<span><span><span><b><span><span><span> Monthly bonus opportunities <span><span><span><span><span><p> <p><span><span><span><span><span><strong>Bilingual Pay<strong> $100hr upon successful completion of a bilingual skills assessment<span><span><span><span><span><p> <p><span><span><span><span><span><span>Enjoy our perks like<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>Free snacks in the office<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>14 paid holidays every year<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>The best work culture youve ever known<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Full timers also enjoy<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span>3week vacation accrual<span><span><span><span><span><li> <li><span><span><span><span><span><span><span>401k + company match up to 4<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Long Term Incentive program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Medical dental and vision coverage<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Annual HSA contribution of $1600<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Life insurance disability and critical illness<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Tuition reimbursement program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Paid Parental Leave <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>$2000 Vacation Incentive Plan after 3 years + $1000 Sabbatical Day<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Community funds wellness funds and more<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span><span><span>Job Description<span><span><span><b><span><span><span><span><br ><span><span><span><span><span><span>The <b>Bilingual Front End Collector<b> has the privilege of helping develop lifelong relationships with borrowers clients and team members At Launch the expectation is that our team supports and champions a culture of innovation creativity and resolution to continually enhance our processes our systems borrowers experience and the environment for our team members Every day our team has the opportunity to utilize their strengths leverage other team members strengths and incorporate Launchs core values Collaboration Integrity Innovation Trust and Commitment<span><span><span><span><span><span><br ><span><span><span><span><span><span>This role is primarily responsible for reaching out to borrowers to secure payment for past due accounts and driving borrowers to repayment options that best fit their individual situations <span><span><span><span><span><span><br ><span><span><span><b><span><span><span>Responsibilities<span><span><span><b><span><span><span><p> <ul><li><span><span><span><span><span><span>Provide exceptional service to Launch borrowers who have questions or require assistance with their account<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Build relationships working directly with our clients customers borrowers via inbound and outbound phone contact and written correspondence<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Complete outbound calls to support the goal of rectifying delinquency by securing payment to bring account to current<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Confirm and update account information<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Secure a Promise to Pay and track to a closed promise payment received<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Secure new online enrollment andor mobile app download<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Secure new ACH recurring payment enrollment<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Update accounts into an eligible forbearance when all other options for payment have been exhausted<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Support inbound borrower service interactions<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Document all activities transacted withon Launch borrowersaccounts using the systems platforms provided by management<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Process servicing transactions including payments postponements and other account status changes<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Effectively resolve customer complaints with a sense of urgency by completing the appropriate documentation and reporting<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Engage interact and collaborate with Launchs operations team members throughout the mid to latestage collections and claim chargeoff stages <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ensure full compliance with consumer lending regulations established procedures and policies of Launch<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Represent and communicate the mission and values of Launch Servicing<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Act as a total team player<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Perform adhoc assignments duties and contributing to special projects as assigned<span><span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>Education amp Other Minimum Requirements<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>Speak fluent English and Spanish a fluency test will be administered<span><span><span><span><li> <li><span><span><span><span><span><span>BSBA or equivalent work experience<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>15 years of experience in a collection andor outbound borrower outreach role<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Regular and reliable attendance<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Demonstrated ability to communicate effectively in written verbal and interpersonal interactions<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Selfmotivated with a high level of initiative and accountability able to work in less structured environment<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Demonstrated ability to be flexible and adjust to changing responsibilities on any given day<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Demonstrated ability to manage assigned tasks prioritize work and meet deadlines<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong desire to succeed and possess a positive work attitude<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Comfortable with a dynamic ever changing work environment<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Willing and able to work a varied schedule with flexible hours <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Proven organization ability and solid attention to detail <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Proficiency in Microsoft Office Software and webbased applications<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to perform the essential functions of the position with or without accommodations<span><span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span><span>Qualities we look for in our candidates<span><span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span><span><span>An eagerness to learn and grow your skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>A drive to succeed a sense of urgency and a passion for the work<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Allaround good team leaders who are approachable and dedicated to helping others succeed<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Learn more about our benefits by viewing our <span><span><span><span><span><span><span><span>2024 Employee Benefits Brochure<span><span><span><span><span><span><span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span>Goal Solutions<span><span><span><span><span> LLC Goal or the Company is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology analytics and industry expertise <span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>Directly or through its subsidiaries GSS Data Services <span><span><span><span><span><span>Launch Servicing<span><span><span><span><span><span> Launch <span>and <span><span><span><span><span><span><span>Turnstile Capital Management<span><span><span><span><span><span> TCM Goal provides primary servicing asset management collections management direct collections administration and treasury services Key markets we serve include residential solar home improvement student finance and a growing number of personal loan providers Currently Goal serves a variety of clients including hedge funds traditional banks ABS structures insurance companies investment banks and colleges and universities with over $30B in assets under management<span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Goal will continue to grow the business both organically and through acquisitions Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission values culture and service to our community Our company is headquartered in San Diego CA and has been<span><span><span><strong><span><span><span> <span><span><span><strong><span><span><span>named <span><span><span><span><span><span><span>Best Places to Work<span><span><span><span><span><span><span> by the San Diego Business Journal since 2015 <span><span><span><span><span><span><p> <p><span><span><span><span><span><span>The Job Description is intended to be a general representation of the responsibilities and requirements of the job However the description may not be allinclusive and responsibilities and requirements are subject to change <span><span><span><span><span><span><p>
Manager, Configuration
Company: CDPHP
Location: Other US Location
Posted Apr 17, 2024
<p>Grounded by a compelling mission core values and compassion for people CDPHP and its family of companies offer a strong foundation for a rewarding career Established in 1984 CDPHP is a physicianfounded memberfocused and communitybased notforprofit health plan that offers highquality affordable health insurance to members throughout New York The company values people quality innovation and community and its corporate culture supports those values wholeheartedly CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity equity and inclusion At CDPHP the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities CDPHP invests in employees who share these values and invites you to be a part of that experience <p> <p>The Manager Configuration will have the responsibility for the oversight development and monitoring of the configuration department This position will oversee the analysis development and implementation of configurations in the Facets core system including any integrated subsystems The Manager will work in partnership with testing to ensure a quality output of CDPHPs configuration <p> <p>This individual works with management architects developers and analysts and will make sound decisions regarding the management and configuration of the applications supporting CDPHPs core processes and functions The Manager Configuration is responsible for prioritizing and scheduling deliverables associated with management configuration and maintenance of CDPHPs core claims systems and applications during their lifecycle specifically with Facets and its integrated systems while keeping the customer in mind He She will also be responsible for balancing the daytoday configuration incidents and requests with larger scale enterprise projects and initiatives <p> <p>The Manager will ensure that processes within the configuration department exist and are followed to analyze business procedures problems business requirements document functional specifications and solutions build configuration and prepare test plansscripts for application and configuration testing He she will implement checks and balances across and within CDPHPs core system environments operational measures that will be indicative of department performance and audit controls to ensure traceability <p> <p><strong>QUALIFICATIONS<strong> <p> <ul><li>Minimum five 5 years configuration business or IT operations project management or business analysis experience which includes demonstrated proficiency in most of the following is required evaluation of business procedures and problems feasibility studies system configuration configuration design preparing detailed specifications for the development of business configuration and testing implementing departmental key performance indicators project and daytoday requests incidents prioritization and scheduling managing and overseeing third party business partnerships internal and external audit standards technical writing reporting analytics<li> <li>Bachelors degree or four 4 years of equivalent experience required<li> <li>A minimum of five 5 years experience in healthcare programs and processes and working with internal departments and external vendors is required<li> <li>Proven experience in applying relational database concepts and techniques<li> <li>Proven leadership experience in a configuration business or IT operations project management or business analysis setting is required<li> <li>Previous management experience is strongly preferred<li> <li>Knowledge of healthcare and HMO processes rules regulations enrollmenteligibility guideline and reporting requirements for HMO PPO ASO Medicare Medicaid Family Health Plus and Child Health Plus required<li> <li>Demonstrated ability to analyze identify implement and monitor outcomes required<li> <li>Demonstrated ability to manage and shift priorities to meet project schedules<li> <li>Ability to successfully work with an application management and development team in defining system implementation conversion and configuration strategy<li> <li>Proficiency in Microsoft Excel is required Access and SQL experience is strongly preferred<li> <li>Organizational skills and excellent written and verbal communication skills are required<li> <li>Demonstrated ability to identify weaknesses in workflow and develop and implement process improvements to continually insure that corporate goals are satisfied by Application Management is required<li> <li>Excellent interpersonal skills and a productive team player<li> <li>Must possess strong analytical skills<li> <ul><p>CDPHP salary ranges are designed to be competitive with room for professional and financial growth Individual compensation is based on several factors unique to each candidate such as work experience qualifications and skills In addition to cash compensation CDPHP employees may be eligible for an incentive payment a discretionary cash reward based on employee and company performance Some roles may also be eligible for overtime pay <p> <p>CDPHP compensation packages go far beyond just salary The company offers a comprehensive total rewards package that includes awardwinning health care coverage health care dollars a generous paid time off allowance employee assistance programs flexible work environment and much more Learn about all CDPHP employee benefits at httpswwwcdphpcomaboutusjobsbenefits <p> <p>As an Equal Opportunity Affirmative Action Employer CDPHP will not discriminate in its employment practices on the basis of race color creed religion sex including pregnancy childbirth or related medical conditions sexual orientation gender identity or expression transgender status age national origin marital status citizenship disability criminal record genetic information predisposition or carrier status status with respect to receiving public assistance domestic violence victim status protected veterans status or any other characteristics protected under applicable law To that end all qualified applicants will receive consideration for employment without regard to any such protected status <p> <p>CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants SSMC Practice Support Services PSS and ConnectRx Services LLC<p>
Customer Service Representative
Company: Goal Solutions
Location: Other US Location
Posted Apr 18, 2024
<p><span><span><span><span><span>Now hiring for <b>Customer Service Representatives I amp II<b> in Sioux Falls SD<span><span><span><span><span><br ><span><span><b><span><span><span>Full Time Shift<span><span><span><b><span><span><span> MondayFriday NO weekends various shifts between 7am 7pm<span><span><span><span><span><br ><span><span><b><span><span><span>Part Time Shift<span><span><span><b><span><span><span> MondayFriday 10am2pm <span><span><span><span><span><br ><span><span><b><span><span><span>CSR I Pay Range<span><span><span><b><span><span><span> $15$18 <span><span><span><span><span><br ><span><span><b><span><span><span>CSR II Pay Range<span><span><span><b><span><span><span> $18$20<span><span><span><span><span><br ><span><span><b><span><span><span>Bonus<span><span><span><b><span><span><span> Monthly bonus opportunities <span><span><span><span><span><br ><span><span><span><span><span><span>Enjoy our perks like<span><span><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span>Free snacks in the office<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>14 paid holidays every year<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>The best work culture youve ever known<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Full timers also enjoy<span><span><span><span><span><span> <p><ul><li><span><span><span><span><span>3week vacation accrual<span><span><span><span><span><li> <li><span><span><span><span><span><span><span>401k + company match up to 4<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Long Term Incentive program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Medical dental and vision coverage<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Annual HSA contribution of $1600<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Life insurance disability and critical illness<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Tuition reimbursement program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Paid Parental Leave <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>$2000 Vacation Incentive Plan after 3 years + $1000 Sabbatical Day<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Community funds wellness funds and more<span><span><span><span><span><span><span><li> <ul><p><span><span><b><span><span><span><span>Job Description<span><span><span><span><b><span><span><br ><span><span><span><span>The <b>Customer Service Representative II<b> role consists of major areas of responsibilities which may include answering inbound calls making outbound calls responding to emails and performing administrative projects Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options The Customer Service Representative will have a high attention to detail to follow various sets of rules and regulations regarding consumer loans held across multiple Clients Administrative responsibilities primarily include procedural tasks such as recording and tracking documents phone call or email followup and special fact gathering assignments as needed<span><span><span><span><br ><span><span><b><span><span>Responsibilities<span><span><b><span><span> <p><ul><li><span><span><span><span><span>Perform responsibilities following standard operating procedures to meet or exceed documented service level goals<span><span><span><span><span><li> <li><span><span><span><span><span>Have a high degree of awareness and understanding of information security<span><span><span><span><span><li> <li><span><span><span><span><span>Answer inbound calls and reach first touch resolution on borrower questions or issues<span><span><span><span><span><li> <li><span><span><span><span><span>Make outbound calls to respond to customer voice mails provide loan updates and provide options or counseling to borrowers in need of repayment assistance<span><span><span><span><span><li> <li><span><span><span><span><span>Respond to customer emails and mail<span><span><span><span><span><li> <li><span><span><span><span><span>Record customer interactions openclose activities in system of record<span><span><span><span><span><li> <li><span><span><span><span><span>Perform administrative functions such as document tracking and recording payment tracking and recording legal tracking and reporting and adhoc projects as needed<span><span><span><span><span><li> <li><span><span><span><span><span>Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards<span><span><span><span><span><li> <ul><p><span><span><b><span><span>Basic Minimum Requirements<span><span><b><span><span> <p><ul><li><span><span><span><span><span>2+ years call center customer service position consumer finance or student loan experience is a plus<span><span><span><span><span><li> <li><span><span><span><span><span>Proficiency in Microsoft Outlook Word and Excel<span><span><span><span><span><li> <li><span><span><span><span><span>Regular and reliable attendance<span><span><span><span><span><li> <li><span><span><span><span><span>Workflow management experience<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to follow documented Best Practices and Standard Operating Procedures<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to communicate in a clear concise and professional manner<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to prioritize be organized and manage time effectively to meet service level goals<span><span><span><span><span><li> <ul><p><span><span><span><span><span>Learn more about our benefits by viewing our <span><span><span><span><span>2024 Employee Benefits Brochure<span><span><span><span><span><span><span><span><br ><span><span><span><span>Goal Solutions<span><span><span> LLC Goal or the Company is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology analytics and industry expertise <span><span><span><span><span><br ><span><span><span><span><span><span>Directly or through its subsidiaries GSS Data Services <span><span><span>Launch Servicing<span><span><span> Launch <span>and <span><span><span><span>Turnstile Capital Management<span><span><span> TCM Goal provides primary servicing asset management collections management direct collections administration and treasury services Key markets we serve include residential solar home improvement student finance and a growing number of personal loan providers Currently Goal serves a variety of clients including hedge funds traditional banks ABS structures insurance companies investment banks and colleges and universities with over $30B in assets under management<span><span><span><span><span><span><br ><span><span><span><span><span>Goal will continue to grow the business both organically and through acquisitions Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission values culture and service to our community Our company is headquartered in San Diego CA and has been <span><span><span><span>named <span><span><span><span><span>Best Places to Work<span><span><span><span><span> by the San Diego Business Journal since 2015 <span><span><span><span><span><br ><span><span><span><span><span>The Job Description is intended to be a general representation of the responsibilities and requirements of the job However the description may not be allinclusive and responsibilities and requirements are subject to change <span><span><span><span><span><br > <p>
Project Developer
Company: Apex Clean Energy
Location: Other US Location
Posted Apr 17, 2024
<p><b>Company Description<b> <p><p> Apex Clean Energy was founded with a singular focus to accelerate the shift to clean energy Through origination construction and operation of utilityscale wind solar and storage facilities distributed energy resources and green fuel technologies Apex is expanding the renewable frontier across North America Our missiondriven team of more than 400 professionals uses a datafocused approach and an unrivaled portfolio of projects to create solutions for the worlds most innovative and forwardthinking customers For more information about how Apex is building the energy company of the future visit apexcleanenergycom<p> <p> <em>Apex strives to excel in every phase of project realization from origination and financing to construction and asset management Our missiondriven team seeks determined resolute individuals who strive to innovate and go above the call of duty and who will relentlessly do their part to help accelerate the shift to Americas clean energy future<em><p> <p><b>Job Description<b> <p><p>We are seeking a Project Developer to assist in the growth development and management of our growing portfolio of utilityscale wind and solar projects across the United States Our Project Developers work in tandem with our seniorlevel developers and are directly responsible for assisting with andor handling the development activities within the projects that they are assigned Such activities include the permitting process landowner lease negotiations the interconnection process project area research compilation and presentation of analysis to both internal and external stakeholders tracking budgets and schedules project marketing strategy working with project consultants and more You will assist in leading community and client relationships throughout the development process and youll work together with our internal teams at every stage of development to help us successfully get our projects to the finish line<p> <p>You will come into this role with a genuine interest in renewable energy education in a related field and at least a year of energy development experience You have a solid track record of exemplary teamwork and enjoy working on a dynamic and diverse team You understand all things project management can negotiate contracts and have no problem organizing planning and meeting deadlines for large multifaceted projects You seize the opportunity to collaborate with colleagues and you thrive in an environment that requires flexibility and adaptation to constant change shifting demands and moving timelines<p> <p>You are analytical and a personable selfstarter who can independently complete tasks on schedule You have strong communication presentation and computer skills and can form write and present a coherent argument using facts and factbased opinions following detailed analysis An understanding of the energy markets is considered a major advantage Likewise prior experience in project development andor project finance is a plus<p> <p><strong>Primary Responsibilities<strong><p> <p><em>The Project Developer is responsible for the following <em><p> <ul><li>Assist with andor manage various aspects of utilityscale renewable energy projects<li> <li>Work closely with manager and other team members to uncover new opportunities and drive forward existing projects under development<li> <li>Lead landowner lease negotiations and relationships in projects involving large numbers of landowners<li> <li>Secure a network of accounts in order to reach permitting for realization of projects on land<li> <li>Coordinate the project interconnection process<li> <li>Research conduct selfguided analysis produce reports and present information clearly to management<li> <li>Compilation and analysis of data for project stakeholders and partners<li> <li>Oversee project environmental and wildlife studies Organizing and tracking project budget schedule and proforma<li> <li>Support the negotiation of power purchase and asset agreements<li> <li>Implement local state and federal permitting<li> <li>Develop project marketing strategy in collaboration with our Public Affairs Team<li> <li>Oversee project consultants environmental engineering transmission etc<li> <li>Work crossdepartmentally to maintain clear communication at all stages of the project development process<li> <li>Responsible for smooth collaboration between the different internal departments<li> <li>Travel to project site locations and attending stakeholder meetings will be required<li> <ul><p><b>Qualifications<b> <p><p><strong>Success Profile<strong><p> <p><em>To succeed as a Project Developer at Apex Clean Energy youll need to excel within the following criteria<em><p> <ul><li>Undergraduate degree masters preferred in development related field with a strong academic record<li> <li>13 years of energy development experience direct wind andor solar utiltyscale development experience preferred<li> <li>Solid track record in project management and contract negotiations<li> <li>Familiarity with project financial models<li> <li>Confirmed ability to work collaboratively within and lead multidisciplinary teams<li> <li>Strong organization skills and ability to handle time to meet frequently changing deadlines in a rapidly changing environment<li> <li>Articulate with the ability to assist with management client and public presentations<li> <li>Strong computer and internet skills including Microsoft Office Suite<li> <li>Experience with Microsoft Project<li> <li>Willing and able to travel 4050<li> <li>Able to work from our headquarters in Charlottesville VA or our satellite office in Minneapolis MN or remotely from the region assigned <li> <ul><p><b>Additional Information<b> <p><p><strong>How Youll Grow<strong><p> <p>At Apex Clean Energy our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day From entrylevel employees to senior leaders we believe theres always room to learn We offer opportunities to help sharpen skills in addition to handson experience in the dynamic fastpaced renewable energy industry From onthejob learning experiences to a robust multiweek onboarding experience to formal development programs our professionals have a variety of opportunities to continue to grow throughout their career<p> <p><strong>What Apex Can Offer You<strong><p> <p><em>At Apex Clean Energy we know that great people make a great company We value our people and offer employees a broad bestinclass range of benefits <em><p> <ul><li>A missiondriven energetic environment that supports and encourages our people to do their best work every day<li> <li>A respect for and celebration of individuality differences and uniqueness<li> <li>Collaborative and driven professional workforce committed to supporting your ideas and feedback and accelerating your potential<li> <li>Ongoing support and guidance such as onthejob learning handson experience and mentorship<li> <li>Training strategies and tools to support your personal and professional growth<li> <li>Team atmosphere of diverse professionals committed to making an impact as an organization<li> <li>Opportunities to volunteer and give back to our local communities<li> <li>Exceptional benefits such as medical and dental 401k with corporate match<li> <li>Base and bonus commensurate with experience<li> <li>Responsible Paid Time Off plus standard company holidays<li> <li>Benefits Offered comprehensive highdeductible health plans dental and vision insurance plans shortterm and longterm disability group life insurance 401k corporate matching flexible spending arrangements company paid parking and cell phone fitness and wellness corporate discounts<li> <ul><p>At this time Apex will not sponsor a new applicant for employment authorization for this position<p> <p><strong><em>Apex Clean Energy Inc <em><strong><em>is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race color religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status<em><p>
Direct Support Professional II
Company: Becoming Independent
Location: Other US Location
Posted Apr 17, 2024
<p><span><span><span><span><span><span><span><span>BECOMING INDEPENDENT JOB DESCRIPTION<span><span><span><span><span><span><span><span><p> <p> <br ><p><p><span><span><span><span><span><span><span><span>POSITION<span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>Direct Support Professional II<span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>PROGRAM<span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>Education Initiatives <span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>POSITION DESCRIPTION<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>This position assists individuals in identifying and achieving personal goals in their lives through community belonging volunteerism employment education and other socialpersonal interests<span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><br > <p> <p><span><span><span><span><span><span><span><span>SALARY<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>$21$22hour <span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>STATUS<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>Nonexempt no employee supervision <span><span><span><span><span><span><p> <p> <br ><p><p><span><span><span><span><span><span><span><span>CRITICAL JOB FUNCTIONS<span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Possesses the professional skills and abilities specific to the technical aspects of the position<span><span><span><span><span><span><p> <p> <br ><p><p><span><span><span><span><span><span>PROVIDE SUPPORTS amp TRAINING<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Participates windividuals in various ratios in vocationalvolunteercommunity activities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Assist in establishing and maintaining social connections with others in the community<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Coordinates and provides instruction to promote skill development and independence in some situations with providing personal care and other educational topics to individuals served both individually and in groups<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Completes monthly trainings within the provided timeframe <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Provides shadowing opportunities for new staff on the job training<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Assists with curriculum development transportation optimization and new hire mentorship<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>DEVELOP AND IMPLEMENT SERVICE PLANS<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>Ensure individuals personal choice is at the forefront of service plan delivery<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Participate in developing and implementing instructional and behavioral plans<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Conduct interviews and assessments in preparation for service plan development<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Schedule coordinate and participate in team planning meetings as requested<span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Plan meaningful and engaging community access schedule on a weekly basis with personserved input Enters community access information per department requirements <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Suggestsprovides additions and updates to the Community Resource App<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>KEEP RECORDS AND WRITE REPORTS<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Records data relative to tasks BI information platforms TherapISP data ADP TripLog etc<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Time and Attendance records ADP Responsible for daily punches for all shiftsapplicable breaks and daily review of timecardscorrectionsedits notes<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>ADP for Persons Served Responsible for all data entered daily volunteerpaid workcommunity access If unable to complete same day will enter first thing next shift <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Maintain individual progress records write and submit accurate reports as per procedures<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Writes General Event Reports GER<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Company email must be checked during each shift Email responses are expected within 24 hours or at your next scheduled shift for emails where you are the only recipient<span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>Text message correspondence must be replied to during your shift<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Google CalendarsDaily Schedule All staff must ensure either their Google Calendar or their daily schedule is reflective of all activities during working hours<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>DEVELOP AND MAINTAIN EFFECTIVE RELATIONSHIPS<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Develop and maintain effective relationships with persons served peers supervisors and other staff affiliated agency staff and members of the community<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Assist individuals in establishing and maintaining social connections with persons of their choosing with a focus on reducing relationships with paid supports<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Attend actively engage and participate in weekly staff meetings training sessions and other relevant meetings<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Mentors new hires for the first 60 days<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Leads large classcommunity group facilitation<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span>TRANSPORTATION OF PERSONS SERVED<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Transport persons served as needed to and from community activitiesappointmentserrands etc This may be in a personal vehicle BI vehicle or riding public transportation <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Follow all inspectioncleanliness of vehicle requirements beforeafter each use<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ensure safe entry and exit protocols as well as ensure the safety of individuals while in a moving vehicle ie tiedowns and seatbelts<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Triplog application with Magic Trip enabled must be used for all personal vehicle and fleet mileage driven during your scheduled work day Trips must be reviewed corrected and submitted daily or at the start of the next shift<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Applicable inspections performed via Fleetio application prior to usage of any BI vehicle at any time<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>OTHER<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Assist with the setup of various program spaces for activities chairs tables etc<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>All BI working hours should be performed at a BI location in the individuals home or at a community site with the individual Exceptions need to be preapproved by your supervisor<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Provide support as a Direct Support Professional working in any BI program including but not limited to providing inhome care transportation and incommunity services for persons served<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Executes positionspecific job duties and other duties as assigned at the discretion of BI<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span><span><span>CANDIDATE SHOULD POSSESS THE FOLLOWING SKILLS<span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Organized<span><span><span><span><span><span><span><span><span><span><span><span> Able to perform job duties with efficiency and accuracy<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Dependable<span><span><span><span><span><span><span><span><span><span><span><span> Can be relied upon trustworthy responsible punctual<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Good Judgment<span><span><span><span><span><span><span><span><span><span><span><span> Chooses courses of action that result in beneficial outcomes for all BI stakeholders<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Positive Attitude<span><span><span><span><span><span><span><span><span><span><span><span> Has an overall positive open and supportive attitude<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Interpersonal Relations<span><span><span><span><span><span><span><span><span><span><span><span> Is able to relate well to others<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Communication<span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span><span>Excellent verbalwritten communication skills in English is able to comprehend and follow directions as well as be an<span><span><span><span><span><span><span><span><span><span><span><span><span> effective listener<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Initiative<span><span><span><span><span><span><span><span><span><span><span><span> Is a selfstarter<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Philosophical Commitment<span><span><span><span><span><span><span><span><span><span><span><span> Demonstrates commitment to BIs established culture of dignity and respect <span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span><span><span>QUALIFICATIONS amp REQUIREMENTS<span><span><span><span><span><span><span><span><p> <p> <br ><p><p><span><span><span><span><span><span><span><span>EDUCATION<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><p> <p><span><span><span><span><span><span>High school diploma or equivalent is required College coursework or related professional experience in Special Education Rehabilitation Psychology or a closely related field is preferred<span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>EXPERIENCE<span><span><span><span><span><span><span><span><span><span><span><span><span><span> Previous experience working with individuals with intellectualdevelopmental disabilities is desirable Good customer service skills and an interest in helping others pursue and achieve their goals is required <span><span><span><span><span><span><span><span><span><span><span><span><span>Must be able to speak read write and understand the primary language used in the workplace English<span><span><span><span><span><span><span><br > <p> <p><span><span><span><span><span><span><span><span>PHYSICAL REQUIREMENTS<span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>A physical condition that will permit frequent bending turning and lifting without injury<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to operate a vehicle for a portion of your shift<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to walk and stand for prolonged periods of time<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to assist individuals in wheelchairs<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Provide personal care to individuals including assistance in the restroom and feeding<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Lift at least 40 pounds<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Clearance of preemployment Functional Capacity Evaluation with no restrictions that cannot be reasonably accommodated without undue hardship<span><span><span><span><span><span><li> <ul><p> <br ><p><p><span><span><span><span><span><span><span><span>MAY REQUIRE ONE OR ALL<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Valid California drivers license<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Insured dependable vehicle<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Proof of current auto insurance<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>OnDuty Meal Period Waiver<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>First Aid and CPR certification<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Criminal Record Clearance<span><span><span><span><span><span><li> <ul>