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Senior Solutions Engineer, Mid-Market
Company: Webflow
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> Were looking for a <strong> Senior <strong> <strong> Solutions Engineer <strong> to support our <strong> Corporate tier <strong> and inspire our customers by helping them understand the art of whats possible with the Webflow platform You will uncover customer business and technical priorities and tell a differentiating story that shows how our solution will help them meet their business objectives Webflow Solutions Engineers also influence our product direction by championing the customer voice and by staying at the forefront of the digital experience market <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States <u> Central amp Eastern time zones <u> ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Permanent <p> <li> <li> <p> Exempt status Relevant to US only <p> <li> <li> <p> Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area The ranges shared below may change if you are hired in another geographic location <p> <ul> <li> <p> United States all figures cited below in USD and pertain to workers in the United States <p> <ul> <li> <p> Zone A $153000 $194000 <p> <li> <li> <p> Zone B $145000 $184300 <p> <li> <li> <p> Zone C $138000 $174000 <p> <li> <ul> <li> <li> <p> Canada All figures cited below in CAD and pertain to workers in ON amp BC Canada <p> <ul> <li> <p> $174000 $222000 <p> <li> <ul> <li> <ul> <li> <ul> <p> For sales roles the ranges provided are the roles On Target Earnings OTE ranges meaning that the ranges include both the sales commissions target and annual base salary for the role This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors including the candidates <strong> <strong> market location job related experience knowledge qualifications and skills Benefitsadditional compensation for this role may include equity company bonus or sales commissionsbonuses retirement plans health benefits and wellness stipends <p> <p> Please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowaboutwebflowiocareers rel=noopener noreferrer nofollow target=blank> Careers page <a> for more information on which locations are included in each of our geographic pay zones <em> However please confirm the zone for your specific location with your recruiter <em> <p> <ul> <li> <p> Reporting to the Senior Manager Solutions Engineering <p> <li> <li> <p> 1025 travel may be required <p> <li> <ul> <p> As a <strong> Senior Solutions Engineer <strong> youll <p> <ul> <li> <p> Guide MidMarket customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements <p> <li> <li> <p> Partner with both the Account Executives and potential customers through deep discovery solution design technical validation and business case development <p> <li> <li> <p> Build effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges <p> <li> <li> <p> Influence product direction by representing the customer voice while working with product marketing and sales <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as a <strong> Senior <strong> <strong> Solutions Engineer <strong> if you have <p> <ul> <li> <p> 5+ years of SaaS technical presales experience ideally but not necessarily in the Web Development Content Management or Digital Experience Platform space <p> <li> <li> <p> A consultative approach which earns trust and deepens relationships to help customers solve problems <p> <li> <li> <p> A general understanding of APIs and web development HTML CSS amp JavaScript <p> <li> <li> <p> An open minded with a bias toward growth engaging in opportunities to learn expand your current scope and consider differing opinions <p> <li> <li> <p> Excellent coaching writing discovery and presentation skills <p> <li> <ul> <p> And if you <p> <ul> <li> <p> Enjoy working autonomously creatively and kindly with your teammates while empowering and supporting those around you <p> <li> <li> <p> Thrive in a fastpaced environment where you are comfortable influencing priorities and are adaptable to changing priorities <p> <li> <li> <p> Welcome a diverse mix of individuals including customers and colleagues and their different perspectives <p> <li> <ul> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents fulltime employees working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent care Flexible Spending Account US only dependent on insurance plan selection where applicable in the respective country of employment Employees may also have voluntary insurance options such as life disability hospital protection accident and critical illness where applicable in the respective country of employment <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave where local requirements are more generous employees receive the greater benefit Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations where local requirements are more generous employees receive the greater benefit and sabbatical program <p> <li> <li> <p> Access to mental wellness and professional coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness smart work and professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and pension schemes in countries where statutorily required financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Discounted Pet Insurance offering US only <p> <li> <li> <p> Commuter benefits for inoffice employees <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks unless otherwise required by law <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are an Equal Opportunity EEOVeteransDisabled Employer and are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law Pursuant to the San Francisco Fair Chance Ordinance Webflow will consider for employment qualified applicants with arrest and conviction records <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomblog rel=noopener noreferrer nofollow target=blank> Webflow Blog <a> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanywebflowinc rel=noopener noreferrer nofollow target=blank> LinkedIn <a> <a class=fontbold underline fontbold underline fontbold underline href=httpstwittercomwebflow rel=noopener noreferrer nofollow target=blank> X Twitter <a> andor <a class=fontbold underline fontbold underline fontbold underline href=httpswwwglassdoorcomReviewsWebflowReviewsE890506htm rel=noopener noreferrer nofollow target=blank> Glassdoor <a> <p> <h3> <strong> Please note <strong> <h3> <p> <em> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Upon interview scheduling instructions for confidential accommodation requests will be administered <em> <p> <p> <em> To join Webflow youll need a valid right to work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> For information about how Webflow processes your personal information please review <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Webflows Applicant Privacy Notice <em> <a> <em> <em> <p> <p> <p><p>
Account Executive - Named Enterprise
Company: Plaid
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> At Plaid our mission is to unlock financial freedom for everyone There has never been a better time than now to start building the future of fintech with us Plaid powers the tools millions of people rely on to live a healthier financial life We work with thousands of companies like Venmo SoFi and Betterment several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use Plaids network covers 12000 financial institutions across the US Canada UK and Europe Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington DC London and Amsterdam LIRemote <p> <p> <p> <p> Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an everbroadening set of businesses Our thesis is that every company in financial services can benefit from better financial technology and that many industries that dont currently consider themselves to be fintech actually are <p> <p> <p> <p> In this role youll be the individual helping us achieve this vision Your focus will be on generating new enterprise deals and building strong longlasting relationships with large companies in the Western US Youll be tasked with identifying and closing major deals across verticals in financial services utilities billing insurance and more <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Build a sales pipeline From identify opportunities for prospects to benefit from deploying Plaid efficiently accessing the right customer contacts to start conversations to closing annual or multiyear contracts <p> <li> <li> <p> Go deep and wide in prospect accounts to build support for adopting Plaid <p> <li> <li> <p> Deeply understand Plaids business value and technology advantage <p> <li> <li> <p> Win as a team in partnership with outbound sales development rep account manager technical account manager implementation manager product organization and other members of your account pod <p> <li> <li> <p> Focus on a named account book of business with very high revenue potential per account and a curated territory size <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Significant experience 7+ years of quotacarrying experience in a newrevenue role and a strong track record of closing enterpriselevel deals 3+ years focused on enterprise customers with large target customers in the Southeast Territory <p> <li> <li> <p> Strong prospecting qualifying and negotiating skills consultative sales approach with a productcentric mindset <p> <li> <li> <p> Experience working with sales development and deploying a territory or vertical focused revenue strategy <p> <li> <li> <p> Interest in financial services products and a desire to create strategic relationships that help our customers succeed <p> <li> <li> <p> Excitement to work in a highgrowth environment and to help build processes and tools as needed <p> <li> <li> <p> Desire to get more technical and the ability to learn the ins and outs of Plaids APIs <p> <li> <ul> <p> <p> <p> <p> <p> $155000 $165000 a year <p> <p> Target base salary for this role is between $155000 and $165000 per year Additional compensation in the forms of equity andor commission are dependent on the position offered Plaid provides a comprehensive benefit plan including medical dental vision and 401k Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans <p> <p> Our mission at Plaid is to unlock financial freedom for everyone To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable We recognize that strong qualifications can come from both prior work experiences and lived experiences We encourage you to apply to a role even if your experience doesnt fully match the job description We are always looking for team members that will bring something unique to Plaid <p> <p> <p> <p> Plaid is proud to be an equal opportunity employer and values diversity at our company We do not discriminate based on race color national origin ethnicity religion or religious belief sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need any assistance with your application or interviews due to a disability please let us know at accommodationsplaidcom <p> <p> <p> <p> Please review our Candidate Privacy Notice <a class=fontbold underline fontbold underline postingslink href=httpsplaidcomlegalcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a> <p><p>
Technical Support Specialist - Government
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements You will inform management of important issues regarding personnel performance customer perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> <strong> The working hours are Monday to Friday 1100 PM to 800 AM Central US United States Time and the weekday overnight shift offers a compensation differential <strong> <p> <p> <p> <p> Due to specific customer contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Obtaining Public Trust clearance offers an additional compensation differential <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to customer questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to customers during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> <strong> Flexible to work a 9hour MondayFriday overnight shift from 11pm8am CST with a 1hour meal break oncall schedule or other time frames specified by management <strong> <p> <li> <li> <p> <strong> Able to work an 89hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <strong> <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Customerfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting customers as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Senior Product Manager of Conversion and Enrichment Architecture
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Product Management team is looking for a <strong> Senior Product Manager <strong> to lead the roadmap and success ofRelativitys document conversion and enrichment technology to drive efficiency in litigation review These areas of the product are responsible for many enrichments in Processing Imaging PDF ProductionApp and drive many document transformations for review <p> <p> <p> <p> A successful candidate must be energized by building deep customer empathy collaborating with design development discovering opportunities through data analysis and inquiry with customers creating and communicating progress through leading indicators developing strong fluency in cloud architecture and adjacent technologies and navigating ambiguity given the technologys pace of change <p> <p> <p> <p> <p> <p> <strong> Role Responsibilities <strong> <p> <ul> <li> <p> Drive short and longterm roadmap of document conversion and enrichment teams by working closely with both internal and external end users engineering enablement sales teams and other customerfocused teams <p> <li> <li> <p> Work with other data enrichment product managers and stakeholders to create cohesive intuitive enrichment architecture needed to improve user experience of processing and other enrichment consumers in the product <p> <li> <li> <p> Collaborate with sales and marketing to increase adoption of document conversion technology and create artifacts that articulate benefits of document conversion and enrichment <p> <li> <li> <p> Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption <p> <li> <ul> <p> <p> <p> <strong> Customer Centric <strong> <p> <ul> <li> <p> Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them <p> <li> <li> <p> Ensure we are solving the most pressing problems of our customers The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role <p> <li> <li> <p> Speak to internal stakeholders including engineering user researchers and designers about the variety of workflows and end user needs we see across segments and personas <p> <li> <li> <p> Provide product and workflows recommendations grounded in both customer empathy and customer data <p> <li> <li> <p> Communicate our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision <p> <li> <li> <p> Conduct user and competitive research for their products <p> <li> <ul> <p> <p> <p> <strong> Product Leadership <strong> <p> <ul> <li> <p> Possess an indepth understanding of our product suite Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand <p> <li> <li> <p> Own the product roadmap and backlog for your products Listen to different internal experts to understand the impact but in the end decide the features that your team should build <p> <li> <li> <p> Work directly with Product Leads to help build a strategy and goals for their products <p> <li> <li> <p> Track and reports on key product metrics that are relevant to your domain and expected outcomes <p> <li> <li> <p> Act as a leader facilitating communication across internal stakeholders and effectively communicate why and gain buyin from the team and Leadership Be responsible for clarifying and resolving conflicts around your product vision <p> <li> <ul> <p> <p> <p> <strong> Technical Leadership <strong> <p> <ul> <li> <p> Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability reliability usability observability efficiency and performance standards <p> <li> <li> <p> Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development <p> <li> <li> <p> Possess the technical acumen needed to understand the technical challenges faced by the team the root cause of incidents and propose effective solutions for them <p> <li> <li> <p> Engage in deep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers <p> <li> <ul> <p> <p> <p> <strong> Product Implementation <strong> <p> <ul> <li> <p> Break down large projects into iterative releases Create and share product implementation plans with measurable results for each milestone <p> <li> <li> <p> Anticipate the need to create alignment with crossfunctional teams to solve problems together <p> <li> <li> <p> Help the team to translate validated designs and analysis into story cards with acceptance criteria <p> <li> <li> <p> Develop external and internal facing gotomarket content including product documentation and release notes <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 35 years of experience in product management building custom software <p> <li> <li> <p> Bachelors degree in business Computer Science Engineering or Design or comparable work experience <p> <li> <li> <p> Solid understanding of software development lifecycle and agile <p> <li> <li> <p> Familiarity and comfort with data including ability to use data to analyze and monitor product health set goals back up assumptions and track success <p> <li> <li> <p> Excited and curious about highly complex problems systems and interactions <p> <li> <li> <p> A team player with proven ability to validate solutions and deliver features from inception to delivery <p> <li> <li> <p> You focus on the details but focus your strategy on the big picture objectives <p> <li> <li> <p> Excellent communicator and presenter both written and verbal <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $140000 and $210000 The final salary offered will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> LIKD5 <p> <p> LIKD5 <p> <p> <p> <p> <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <strong> Transparency in Coverage Information <strong> <p> <p> The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with innetwork providers and the historic allowed amounts paid to outofnetwork providers for all health plans available to employers Files containing this information for the plans covered are published on this page <p> <p> <strong> Link <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwbcbsilcomasomrfEIN=123456789 rel=noopener noreferrer nofollow target=blank> httpswwwbcbsilcomasomrfEIN=123456789 <a> <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Psychologist
Company: Sword Health
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Sword Health is on a mission to free two billion people from pain as the worlds first and only endtoend platform to predict prevent and treat pain <p> <p> <p> <p> Delivering a 62 reduction in pain and a 60 reduction in surgery intent at Sword we are using technology to save millions for our 2500+ enterprise clients across three continents Today we hold the majority of industry patents win 70 of competitive evaluations and have raised more than $300 million from top venture firms like Founders Fund General Catalyst and Khosla Ventures <p> <p> <p> <p> Recognized as a Forbes Best Startup Employer in 2023 this award highlights our focus on being a destination for the best and brightest talent Not only have we experienced unprecedented growth since our market debut in 2020 but weve also created a remarkable mission and valuedriven environment that is loved by our growing team With a recent valuation of $2 billion we are in a phase of hyper growth and expansion and were looking for individuals with passion commitment and energy to help us scale our impact <p> <p> <p> <p> Joining Sword Health means committing to a set of core values chief amongst them to do it for the patients every day and to always deliver more than expected on behalf of our members and clients <p> <p> <p> <p> This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ and growing talented colleagues spanning two continents Your charge To help us build a painfree world powered by technology enhanced by people accessible to all <p> <p> <p> <p> <strong> Parttime Psychologist with Sleep Disturbances experience <strong> <p> <p> <p> <p> We are seeking a dedicated and qualified Psychologist to join our team The ideal candidate will hold a doctoral degree in psychology possess a mental health certification and has experience with sleep disturbances As a psychologist you will play a critical role in improving the health and wellbeing of our members through mental health screenings and education Additionally you will contribute to the development and management of our mental health related content including written video and audio materials <p> <p> <p> <p> <p> <p> <strong> What you will be doing <strong> <p> <ul> <li> <p> <strong> Member Care Treatment <strong> <p> <li> <li> <p> Conduct individual assessments and evaluations <p> <li> <li> <p> Support members with mental health concerns through guidance and evidencebased interventions <p> <li> <li> <p> Monitor and document member progress adjusting interventions accordingly <p> <li> <li> <p> Offer crisis intervention and support as needed <p> <li> <ul> <ul> <li> <p> <strong> Content Creation and Curation <strong> <p> <li> <li> <p> Create and curate written video and audio content related to mental health and psychological wellbeing <p> <li> <li> <p> Develop materials that can be used for educational purposes both internally and externally <p> <li> <li> <p> Collaborate with the marketing and communication teams to promote mental healthrelated content <p> <li> <li> <p> Ensure content is accurate evidencebased and accessible to a diverse audience <p> <li> <li> <p> Participate in content planning brainstorming and strategy meetings <p> <li> <li> <p> Provide guidance on incorporating healthy habits to support mental wellbeing <p> <li> <ul> <ul> <li> <p> <strong> Collaboration <strong> <p> <li> <li> <p> Collaborate with other healthcare professionals including dietitians and physicians to provide comprehensive care to members <p> <li> <ul> <p> <p> <p> <strong> What you will need <strong> <p> <ul> <li> <p> PhDPsyD in clinical or counseling psychology from an accredited graduate program <p> <li> <li> <p> Commitment to providing evidence based treatments CBT DBT ACT etc <p> <li> <li> <p> Experience working with patients with Sleep Disturbances <p> <li> <li> <p> Valid and unrestricted state licensure <p> <li> <li> <p> Digital delivery experience is a plus <p> <li> <li> <p> Ongoing maintenance of professional licensure and certification <p> <li> <li> <p> Minimum of 5 years of experience providing diagnostic assessment and therapy services to individuals across the age spectrum from youth to adulthood <p> <li> <li> <p> Excellent communication skills both written and verbal <p> <li> <li> <p> Ability to commit to 10 hours per week <p> <li> <li> <p> Empathetic and compassionate approach to client care <p> <li> <li> <p> Ability to work collaboratively in a teambased environment <p> <li> <li> <p> Proficiency in creating written audio and video content is a plus <p> <li> <ul> <p> <p> <p> <p> <p> <strong> <u> US Sword Benefits <u> <strong> <p> <p> <em> Eligibility for Essential benefits Fulltime employees regularly working 25+ hours per week <em> <p> <p> Comprehensive health dental and vision insurance <p> <p> Equity Shares <p> <p> 401k <p> <p> Discretionary PTO Plan <p> <p> Parental leave <p> <p> <p> <p> <strong> <u> US Sword Perks <u> <strong> <p> <p> Flexible working hours <p> <p> Remotefirst Company <p> <p> Internet Stipend for remote working <p> <p> Paid Company Holidays <p> <p> Free Digital Therapist for you and your family <p> <p> <p> <p> <strong> <u> Portugal Sword Benefits <u> <strong> <p> <p> Health dental and vision Insurance <p> <p> Meal Allowance <p> <p> Equity Shares <p> <p> <p> <p> <strong> <u> Portugal Sword Perks <u> <strong> <p> <p> Remote Work Allowance <p> <p> Flexible working hours <p> <p> Work from home <p> <p> Unlimited Vacation <p> <p> Snacks and Beverages <p> <p> English Class <p> <p> Unlimited access to Coursera Learning Platform <p> <p> <p> <p> <p> <p> <strong> <em> US Applicants Only Applicants must have a legal right to work in the United States and immigration or work visa sponsorship will not be provided <em> <strong> <p> <p> <p> <p> <em> SWORD Health which includes SWORD Health Inc and Sword Health Professionals consisting of Sword Health Care Providers PA SWORD Health Care Providers of NJ PC SWORD Health Care Physical Therapy Providers of CA PC complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age Ancestry Color Citizenship Gender Gender expression Gender identity Gender information Marital status Medical condition National origin Physical or mental disability Pregnancy Race Religion Caste Sexual orientation and Veteran status <em> <p><p>
Senior Security Engineer
Company: Protegrity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> The global data privacy software market is projected to grow from $236 billion in 2022 to $2585 billion by 2029 <p> <p> <p> <p> So if you are searching for an innovative career then the cybersecurity industry might just be the one for you Protegrity an international provider of data protection solutions is looking for new team members who want to make an impact in a company that prioritizes something we all care about our privacy <p> <p> <p> <p> We need people who recognize the opportunity can plan effectively take action and execute in the enterprise marketplace with our intuitive diverse and futureforward global teams <p> <p> <p> <p> So are you up for collaborating with the best in data security <p> <p> <p> <p> Join us on this journey and make an impact with one of the top 25 global software providers We look forward to making our world become a better place with you on our team <p> <p> <p> <p> Apply and discover whats next today <p> <p> <p> <p> Protegrity is seeking a passionate and talented <strong> Sr Security Engineer <strong> to join our LegalInformation Security Dept <strong> <strong> This position is a remote role <p> <p> <p> <p> Data Privacy is important to all of us At Protegrity our products make this possible in rest in motion and in view for some of the largest companies in the world Protegrity puts our customers in the best possible position to choose how they want to protect their data and make it private Thanks to the centralized management and transparency of our platform a single pane of glass teams can see where the data resides and what its purpose is Unlike other data protection options the Protegrity data Protection Platform clarifies the state of data so organizations can choose how to protect it and keep it private using the full range of methods from basic monitoring and dynamic data masking to highly secure vaultless tokenization <p> <p> <p> <p> Since our founding over 10 years ago we are fully vested in helping clients protect their information Whether encrypting tokenizing or applying privacy methods our platform secures the data behind the many operational systems that drive the daytoday functions of business as well as the analytical systems behind decisionmaking personalized customer experiences and AI modeling All of this propels businesses forward by fueling innovation and giving clients a competitive advantage over less savvy competitors This is a once in a lifetime opportunity to be part of a global team with a product that the business marketplace MUST have in place in order to do business <p> <p> <p> <p> As an Sr Security Engineer you will report to the Director of Information Security and be a key part of Protegritys dedication to Information Security This person will partner with teams across the company to continually review and optimize our security posture while maintaining a focus on the ongoing reliability and stability of our business environment <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Protecting digital files and information systems against unauthorized access modification or destruction <p> <li> <li> <p> Maintaining data and monitor security access across various cloud SaaS platforms <p> <li> <li> <p> Ability to follow and refine incident response procedures for various types of incidents <p> <li> <li> <p> Conducting security audits <p> <li> <li> <p> Conducting vulnerability scans and penetration tests on corporate networks and applications <p> <li> <li> <p> Reviewing security events and logs to determine their root cause <p> <li> <li> <p> Recommending and installing appropriate tools and countermeasures <p> <li> <li> <p> Performing vendor risk analysis <p> <li> <li> <p> Developing deploying and supporting security solutions globally to include regional offices and cloud environments including Amazon Web Services AWS Google Cloud and Microsoft Azure <p> <li> <li> <p> Supporting security application development initiatives requiring innovation automation and integration <p> <li> <li> <p> Supporting security incidents service delivery technology configuration and lifecycle and technical security investigations and forensic collection <p> <li> <li> <p> Identify possible process improvements that address functional and technology gaps within a single business process of moderate complexity <p> <li> <li> <p> Prepare moderate to complex technology enabled recommendations to address gaps within a single business process <p> <li> <li> <p> Ability to deliver valuable and professional security services to the organization <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Minimum 8 years of PostEducation work in Information SecurityITNetwork Engineering <p> <li> <li> <p> Must have application testing experience <p> <li> <li> <p> Must have at least some hands on Penetration Testing Experience <p> <li> <li> <p> Bachelors Degree in Information Security or Business preferred <p> <li> <li> <p> Knowledge of Advance Threat Protection techniques <p> <li> <li> <p> Familiarity with Cloud providers Azure AWS and Google <p> <li> <li> <p> Experience with Vulnerability management <p> <li> <li> <p> Must be able to work independently andor in a team environment <p> <li> <li> <p> Knowledge of common information security management frameworks such as ISO 27001 and NIST <p> <li> <li> <p> Solid time management and organizational skills to efficiently complete assigned tasks <p> <li> <li> <p> Excellent communication skills to ensure successful resolution to issues <p> <li> <li> <p> Strong written communication skills to participate and assist in the creation of comprehensive documentation <p> <li> <li> <p> Ability to interact professionally with a diverse group of colleagues and clients <p> <li> <li> <p> Strong working knowledge of End Point Detection Response solutions and other security tools <p> <li> <ul> <ul> <li> <p> Knowledge of Data Protection Privacy and Security preferred <p> <li> <li> <p> Knowledge Software Sales SAAS preferred <p> <li> <ul> <p> <p> <p> <strong> Why Choose Protegrity <strong> <p> <ul> <li> <p> We offer a highly competitive compensation and benefits package as well as the excitement challenges and rewards of a fastgrowing entrepreneurial company <p> <li> <li> <p> Become a member of a leading Data Protection Privacy and Security company during one of the best market opportunities to come along in a generation <p> <li> <li> <p> Competitive CompensationTotal Reward Packages that include <p> <li> <li> <p> Health Benefits HealthDentalVision <p> <li> <li> <p> Paid Time Off PTO amp Flexible Fridays with approval <p> <li> <li> <p> 401K <p> <li> <li> <p> Annual Bonus Incentives <p> <li> <li> <p> Commission Plan with accelerators <p> <li> <li> <p> Short and LongTerm Disability <p> <li> <li> <p> Work on global projects with diverse energetic team members who respect each other and celebrate differences <p> <li> <li> <p> Remote workforce <p> <li> <ul> <p> <p> <p> <strong> Working Model <strong> <p> <ul> <li> <p> This role is available as fully homebased and generally would require you to attend onsite meetings only occasionally based on business needs In certain circumstances the work model may change to accommodate business needs <p> <li> <ul> <p> <p> <p> <p> <p> $115000 $125000 a year <p> <p> <em> For residents of CA WA NY and CO the pay range for this position is $115000$125000 This range reflects the minimum and maximum base salary for this position plus any variable earnings if applicable to the position The individual compensation may be dependent on a variety of factors such as geographic location level jobrelated knowledge skills and experience and performance <em> <p> <p> Should you accept this position you must consent to and pass a Background Investigation which includes subject to country law extended education and additional criminal and civil checks <p> <p> We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off All employees are also provided access to ongoing learning amp development <p> <p> <p> <p> Ensuring a diverse and inclusive workplace is our priority We are committed to an environment of acceptance where you are free to bring your full self to work All qualified applicants and current employees will not be discriminated against on the basis of race color religion sex sexual orientation gender identity age national origin disability or veteran status <p> <p> <p> <p> Please reference Section 12 Supplemental Notice for Job Applicants in our <a class=fontbold underline fontbold underline postingslink href=httpswwwprotegritycomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> to inform you of the categories of personal information that we collect from individuals who inquire about andor apply to work for Protegrity USA Inc or its parent company subsidiaries or affiliates and the purposes for which we use such personal information <p><p>
Technical Support Specialist - Government
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working within their product vertical to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements You will inform management of important issues regarding personnel performance client perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> The working hours are MondayFriday with a 9hour shift ranging from 1pm12am Central US United States Time <p> <p> <p> <p> Due to specific client contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to client questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to clients during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Is flexible to work a 9hour MondayFriday shift ranging from 1pm12am CST with a 1hour meal break oncall schedule or other time frames specified by management <p> <li> <li> <p> Able to work a 9hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <p> <li> <li> <p> Obtain Public Trust clearance within the defined timeline provided by management <p> <li> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Clientfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting clients as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Senior Machine Learning Engineer
Company: Veho
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> About Veho <strong> <p> <p> <p> <p> Veho is the postpurchase experience company that unlocks the potential of everyday consumers and brands to fully participate in ecommerce Building an entirely new endtoend logistics infrastructure powered by the latest technology and designed for the modern era of shopping Veho is reinventing shipping and all parts of the postpurchase experience as we know it By removing the pain from delivery and returns Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before <p> <p> <strong> About The Role <strong> <p> <p> <p> <p> As a Senior Machine Learning Engineer in our Driver Telemetry Team you will play a pivotal role in developing and deploying machine learning models that improve our delivery operations You will work closely with data scientists engineers and product managers to create innovative solutions that enhance driver behavior analysis route optimization and beyond utilizing geospatial insights to drive these advancements <p> <p> <p> <p> A critical aspect of your role involves partnering with software engineers to ensure the seamless operationalization of your models into our production systems The work you do will not only bring your machine learning expertise to life in realworld applications but will also have a direct and measurable impact on the daily experiences of our drivers and customers driving significant advancements in our service quality and operational efficiency <p> <p> <p> <p> <strong> Responsibilities Include <strong> <p> <ul> <li> <p> Developing data pipelines that effectively handle and process geospatial and event data ensuring highquality inputs for analyses and modeling <p> <li> <li> <p> Building reliable efficient and scalable models for our ML capabilities <p> <li> <li> <p> Evaluating the impact and effectiveness of models in production systems <p> <li> <li> <p> Developing and implementing advanced machine learning algorithms to analyze driver behavior predict potential risks and enhance operational efficiency <p> <li> <li> <p> Continuously exploring advancements in geospatial and other machine learning technologies and their potential applications in enhancing telemetry systems <p> <li> <li> <p> Helping shape roadmaps by integrating business context and Data Science <p> <li> <ul> <p> <p> <p> <p> <p> <strong> What You Bring <strong> <p> <p> <strong> Core Qualifications <strong> <p> <ul> <li> <p> Bachelors or Masters degree in Computer Science Statistics Applied Mathematics or a related field <p> <li> <li> <p> Minimum of 5 years of experience in machine learning data science or a related field <p> <li> <li> <p> Demonstrated proficiency in commonly used machine learning frameworks and libraries <p> <li> <li> <p> Solid experience in MLOps practices including automation monitoring and maintaining machine learning models in production environments <p> <li> <li> <p> Proven track record in developing advanced machine learning models preferably with a specialization in handling and analyzing geospatial or realtime event data <p> <li> <li> <p> Proficiency in using cloud computing platforms such as AWS GCP Azure or similar for deploying and scaling machine learning models <p> <li> <li> <p> Experience working with nontechnical stakeholders to solve acute business problems <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> PhD in relevant field <p> <li> <li> <p> Experience in the logistics delivery or transportation industry with a focus on geospatial analytics <p> <li> <li> <p> Demonstrated experience in leading innovative projects in route optimization driver behavior modeling or similar fields <p> <li> <li> <p> Strong portfolio showcasing successful machine learning projects <p> <li> <ul> <p> Veho is a growth company that looks for team members to grow with it Veho offers a generous ownership package casual work environment a diverse and inclusive culture and an electric atmosphere for professional development No matter the location or the role every Veho employee shares one galvanizing mission to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers We are deeply valuedriven Team Up Drive Impact Take Ownership Solve Bigger Obsess Over Experience Make Today Count and care tremendously about investing in people We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime Veho is unable to provide sponsorship at this time <p> <p> <p> <p> Veho is committed to nurturing cultivating and preserving a diverse and inclusive work environment Empathy and respect for each other is core to our values and a central part of working here every day The diversity of our employees drivers and applicants is welcomed and encouraged <p> <p> <p> <h3> By providing your phone number you consent to possibly be texted in relation to the job you are currently applying You are free to optout at any time if texting communication occurs from Veho <h3><p>
Business Insurance Operations Representative
Company: Newfront
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Insurance is a trillion dollar market that is fundamental to society yet it has not modernized until now <p> <p> <p> <p> Newfront is building the modern insurance experience <p> <p> <p> <p> Weve reimagined the experience for clients prospects and employees altering the way people create understand select transact and use insurance Were changing the approach so that it starts and ends with the client not the product and empowering people for moments that matter <p> <p> <p> <p> Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts Were a technologydriven company with DEampI in our DNA <a class=fontbold underline fontbold underline postingslink href=httpswwwnewfrontcomcareersourvalues rel=noopener noreferrer nofollow target=blank> and strong values <a> we believe people matter most <p> <p> <p> <p> Our mission is to define the future of the insurance industry while instilling a high performance culture in combination with living our Work Love Play ethos each day We value balanced lives and are passionate about creating a culture of wellness that results in healthier happier and more productive employees and more successful clients <p> <p> <p> <p> <p> <p> Summary This position is responsible for companywide support for postbind support activities reporting into the Central Operations Manager The person in this position will play a key role in Newfronts growth and success by entering accurate client information into Newfronts proprietary software and partner with property and casualty service team members to set up client data for postbind support activities Export data for reporting purposes ensuring KPIs are met consistently and acting as the single point of contact for servicing teams in onboarding new clients and ongoing account support <p> <p> <p> <p> This position is an hourly nonexempt and fulltime role and will be reporting to the Central Operations Certificates Manager This is a US based hybrid or remote role <strong> required to work until 4pm PST MF <strong> with the option to work from any of Newfronts office locations Will be considered hybrid if living within 25 miles of a Newfront office location LIRemote <p> <p> <p> <p> <p> <p> <strong> What Youll Be Responsible For <strong> <p> <ul> <li> <p> Verifying clients property and casualty insurance coverage to support account maintenance including processing renewals issuing evidence of property casualty identification cards <p> <li> <li> <p> Utilize multiple sources of data and SOPs to provide a consistent output <p> <li> <li> <p> Act as a primary point of contact for servicing teams to facilitate client onboarding <p> <li> <li> <p> Optimizing SalesForce data to ensure Service Level Agreements are consistently met <p> <li> <li> <p> Participate in UAT exercise as needed and help stabilize new technology products <p> <li> <li> <p> Executing on operational projects within an established framework <p> <li> <li> <p> Assist with miscellaneous duties and projects as assigned <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 5+ years of insurance industry or client support experience <p> <li> <li> <p> Solid communication skills writing and presentation preparation <p> <li> <li> <p> Excellent customer service skills professionalism and tact with the ability to forge relationships and build trust with vendors clients and internal stakeholders <p> <li> <li> <p> Ability to be resourceful take initiative and work independently to solve problems <p> <li> <li> <p> Works well with others in a fast paced environment and be responsive to coworkers and colleagues <p> <li> <li> <p> Adaptability and flexibility to respond to client and team needs <p> <li> <li> <p> Strong time management skills and ability to manage competing priorities and high volumes <p> <li> <li> <p> Ability to learn and adopt and train use of technology systems and software applications <p> <li> <li> <p> Ability to review internalexternal deliverables to ensure accuracy <p> <li> <ul> <p> <p> <p> <strong> Preferred Knowledge Skills and Abilities <strong> <p> <ul> <li> <p> Experience as a team leader or senior team member in charge of a major function <p> <li> <li> <p> Ability to train delegate provide oversight and give feedback <p> <li> <li> <p> Bachelors degree in a related field or equivalent education training or experience <p> <li> <li> <p> Proficient knowledge and use of Google Drive Microsoft Office and advanced complexities of features <p> <li> <ul> <p> <p> <p> <p> <p> $45000 $65000 a year <p> <p> The pay range for this position in California Washington Colorado and New York at commencement of employment is expected to be between $45000 and $65000yr however base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including a bonus restricted stock units and discretionary awards in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors <p> <p> <p> <p> <p> <p> <strong> At Newfront we are committed to hiring diverse talent and supporting an inclusive workplace environment If you are excited about a role at Newfront but feel youre missing a few of the qualifications we still encourage you to apply and tell us about yourself You may just be the next Newfront team member that we are looking for <strong> <p> <p> <p> <p> Newfront is proud to be an equal opportunity workplace Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin genetic information disability veteran status or any other applicable status protected by state or local law <p> <p> <p> <p> If you require reasonable accommodations throughout the application or interview process please contact us at careersnewfrontcom For information regarding how Newfront collects and uses personal information please review our <a class=fontbold underline fontbold underline postingslink href=httpswwwnewfrontcomprivacy rel=noopener noreferrer nofollow target=blank> <u> Privacy Policy <u> <a> <p><p>
Senior UX Designer
Company: Renaissance
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> When you join Renaissance® you join a global leader in preK12 education technology Renaissances solutions help educators analyze customize and plan personalized learning paths for students allowing time for what matterscreating energizing learning experiences in the classroom <p> <p> Our fiercely passionate employees and educational partners have helped drive phenomenal student growth with Renaissance solutions being used in over onethird of US schools and in more than 100 countries worldwide <p> <p> Every day we are connected to our mission by exemplifying our values trust each other win together strive for the best own our actions and grow and evolve <p> <p> <p> <h2> Job Description <h2> <p> Our Senior UX Designer will collaborate with UX researchers product owners product managers and engineers to design usable accessible and intuitive solutions You will join an established team of UX designers researchers writers and accessibility pros in delivering experiences that help educators see every student and students achieve their goals <p> <p> This important work brings our mission to accelerate learning to life by empathizing with the needs and behaviors of students and educators and innovating solutions for them through design <p> <p> <strong> In this role the Senior UX Designer <strong> <p> <ul> <li> <p> Partners with design engineering and product management team members in the execution and delivery of successful products and services using a customerfocused iterative design process <p> <li> <li> <p> Contributes to planning and estimating work individually and for the team and participates in broader work stream coordination and expectation setting <p> <li> <li> <p> Creates highquality deliverables and executes based on UX goals and priorities without prescriptive guidance or direction managing hisher own work to a larger schedule <p> <li> <li> <p> Works with the UX researchers to identify and recommend the best methods to answer product questions creates prototypes and other artifacts to facilitate the research sessions and iterates on designs based on research insights <p> <li> <li> <p> Proactively leverages fosters and extends the use of established UX techniques templates presentations and assets in the creation of UX analysis solutions and materials <p> <li> <li> <p> Contributes to the adaptation of Renaissance UX tools methodology and software and proposes new solutions or optimizes existing ones <p> <li> <li> <p> Works collaboratively and communicates effectively with peers and managers <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <p> <strong> For this Senior UX Designer role you should have <strong> <p> <ul> <li> <p> <strong> An attached portfolio to be submitted with the application <strong> <p> <li> <li> <p> 57 years of experience designing interactive experiences from discovery to execution in a webbased software environment and the ability to share prior design work examples <p> <li> <li> <p> A passion for solving complex problems for educators and students and a knack for collaboration within and across teams <p> <li> <ul> <p> <strong> Technical Skills <strong> <p> <ul> <li> <p> Strong expertise in common design software tools such as Figma preferred or Axure <p> <li> <li> <p> Strong understanding of design research methods to uncover customer insights <p> <li> <li> <p> Experience with resources such as component libraries repositories and internal communication tools <p> <li> <li> <p> Experience in an Agile environment or juggling multiple projects deadlines teams andor products <p> <li> <li> <p> General awareness of technology mediums Javascript HTMLCSS etc to facilitate productive collaboration with frontend engineers <p> <li> <ul> <p> <strong> Bonus Points For <strong> <p> <ul> <li> <p> Experience in EdTech or K12 Education <p> <li> <li> <p> Fluency in other languages especially Spanish <p> <li> <li> <p> Familiarity with frontend frameworks Vue React etc <p> <li> <li> <p> A degree in HumanComputer Interaction Design Information Architecture Human Factors Psychology Cognitive Science or related field or equivalent projectportfolio experience <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> All your information will be kept confidential according to EEO guidelines <p> <p> Salary Range $90400 to $124400 This range is based on national market data and may vary by location <p> <p> <strong> Benefits <strong> <p> <ul> <li> <p> World Class Health Benefits Medical Prescription Dental Vision Telehealth <p> <li> <li> <p> Health Savings and Flexible Spending Accounts <p> <li> <li> <p> 401k and Roth 401k with company match <p> <li> <li> <p> Paid Vacation and Sick Time Off <p> <li> <li> <p> 12 Paid Holidays <p> <li> <li> <p> Parental Leave 20 total weeks with 14 weeks paid amp Milk Stork program <p> <li> <li> <p> Tuition Reimbursement <p> <li> <li> <p> Life amp Disability Insurance <p> <li> <li> <p> Wellbeing and Employee Assistance Programs <p> <li> <ul> <p> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future <p> <p> EQUAL OPPORTUNITY EMPLOYER <p> <p> Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law <p> <p> REASONABLE ACCOMMODATIONS <p> <p> Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition <p> <p> EMPLOYMENT AUTHORIZATION <p> <p> Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p> <p> <p> For information about Renaissance visit httpswwwrenaissancecom <p><p>
Email Production Coordinator (Election Cycle 2024)
Company: MissionWired
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> At MissionWired we help our partners create revolutionary fundraising strategies that advance their mission change our country and have a positive impact on the world <p> <p> <p> <p> MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations We help our partners tell big ambitious stories that invite their supporters into communities to raise missionchanging revenue Our results are unrivaled having converted more than $31 billion in donations to the worlds most trusted philanthropies and groundbreaking campaigns We do it over email and SMS in the mail across social media everywhere We dont think in terms of channels were singleminded in pursuit of your success <p> <p> <p> <p> Were innovative progressobsessed dogooders who care deeply about social change and continuing to push the limits on what we can accomplish together Weve brought strategies to life for nonprofit organizations working around the world including Sandy Hook Promise Human Rights Watch The Humane Society of the US Save the Children and Friends of the Earth as well as progressive political organizations campaigns and candidates like President Bidens reelection campaign and the Democratic Senatorial Campaign Committee DSCC Each cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot <p> <p> <p> <p> Were an equalopportunity employer and take seriously our commitment to equality and equity Our efforts to be inclusive and create opportunity dont end when someone joins us they begin <p> <p> <p> <p> Weve set our sights on changing the world through our work and with our clients and representation is at the foundation of what we do We know that diversity of thought and background makes us stronger Thats why were committed to building and maintaining a diverse community <p> <p> <p> <p> Every new team member broadens our perspective and allows us to think bigger Well be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come stay and push the boundaries of whats possible <p> <p> <p> <p> <strong> Overview <strong> We are looking for an Email Production Coordinator ready to throw their digital skills behind electing Democrats in 2024 combating climate change and other worldchanging initiatives Youll be adding firepower to our digital production team in coding topnotch emails and webpages building digital user journeys and crunching email and advertisement response data playing a crucial role in online advocacy fundraising social media and list growth strategy And youll be doing it for some of the biggest names in the progressive movement Join us and lets GO <p> <p> <p> <p> <p> <p> <strong> You will be responsible for <strong> <p> <ul> <li> <p> Coding and sending missioncritical emails that raise money and promote social change <p> <li> <li> <p> Building digital user journeys that raise awareness and bring about change for pressing social environmental and political issues <p> <li> <li> <p> Working alongside a team to tackle dataanalytics projects and crunch numbers that will inform strategy and identify new ways to innovate and push forward our tech tools and approaches and <p> <li> <li> <p> Paying close attention to detail and ensuring strong quality and great user experience for our clients audiences <p> <li> <ul> <p> <p> <p> <strong> Musthave qualifications <strong> <p> <ul> <li> <p> Up to 3 years experience including past internships and parttime work <p> <li> <li> <p> Initiative and good judgment to resolve issues <p> <li> <li> <p> Ability to work closely and cohesively with various teams and stakeholders <p> <li> <li> <p> Experience coding in HTML and CSS as it pertains to either email or web and <p> <li> <li> <p> Experience working with Excel or other spreadsheet or dataprocessing software <p> <li> <ul> <p> <p> <p> <strong> Nicetohave qualifications <strong> <p> <ul> <li> <p> Experience building and sending emails in a mass emailing system for example Mailchimp EveryActionNGP ActionKit Luminate Acoustic FKA IBM Marketing Cloud or Silverpop Salesforce Marketing Cloud or Pardot or other platforms <p> <li> <li> <p> Experience implementing Google Marketing Platform tools ie Analytics Optimize ECommerce and Tag Manager <p> <li> <li> <p> Experience implementing digital advertising tracking eg Facebook or Twitter pixels <p> <li> <li> <p> Ability andor willingness to work MSTPST hours <p> <li> <li> <p> Experience setting up digital user experience tests eg email AB tests and <p> <li> <li> <p> Familiarity with SQL or Python <p> <li> <ul> <p> <p> <p> <p> <p> Salary range for this role is $50000 to $60000 per year depending on experience This is a temporary salaried and benefitseligible position for a limited period ending no later than January 15 2024 <p> <p> <p> <p> <strong> <u> Location <u> <strong> <p> <p> We are currently working remotely with no return to office date Applicants may reside in the following states AZ CT DC FL GA IL IN LA MA MD MN MO NC NH NJ NM OR PA SC TX VA and WI Due to FL legislation MissionWired is required to participate in <a class=fontbold underline fontbold underline postingslink href=httpsdrivegooglecomfiled1cND6OtjyqgiaCvzlEIGQt37qAVsWyviewusp=sharing rel=noopener noreferrer nofollow target=blank> everify <a> <p> <p> <p> <p> Supporting your team on some nights and weekends as we approach highvolume times such as elections may be required <p> <p> <p> <p> <strong> <u> Benefits <u> <strong> <p> <p> 100 employerpaid premiums for platinumlevel medical plan on a national health care network <p> <p> 100 employerpaid life insurance and short term disability <p> <p> 50 employerpaid vision and dental insurance <p> <p> 401k with 3 employer contribution <p> <p> 17 vacation days in addition to 12 paid holidays sick days bereavement leave and a volunteer day off <p> <p> Paid parental leave at 100 of your salary <p> <p> Financial support for reproductive and transgender care <p> <p> Flexible telecommute and remote work policies <p> <p> Company issued Mac products for home offices <p> <p> Cell phone service reimbursement meal and rideshare reimbursement and other perks available <p> <p> <p> <p> <em> If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications consider applying anyway Wed love to hear from you <em> <p><p>
Developer Relations Manager
Company: 1Password
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team As a Developer Relations Manager you will play a pivotal role in expanding our developer community fostering relationships advocating for our platform and driving community engagement initiatives You will collaborate closely with internal teams to ensure developers have the resources support and guidance they need to succeed with 1Password within their daily workflows <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Experienced developer who is up to date with latest dev ecosystems and practices including developer tools eg GitHub Actions Docker Postman VScode etc popular programming languages Go Python Javascript etc and a good understanding of the challenges of getting code to production DevOps <p> <li> <li> <p> Passion for 1Password and a genuine interest in the security space <p> <li> <li> <p> Proven experience in developer relations developer advocacy or a related role within the technology industry <p> <li> <li> <p> You feel energized in connecting with people virtually and in person the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you <p> <li> <li> <p> A strong communicator writer and public speaker Being successful in this role will require you to excel at both internal and external communication You love explaining technical concepts to a diverse audience <p> <li> <li> <p> Passion about being a community and customer advocate You understand why customer voices are so important <p> <li> <li> <p> You are ambitious and self driven you love the idea of building on something new and have the flexibility to adapt quickly as priorities shift <p> <li> <li> <p> Solid understanding of cross departmental functions including Marketing Technology and Product <p> <li> <li> <p> Experience working with various online community platforms and tools <p> <li> <li> <p> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Build and maintain relationships with developers partners and industry leaders to drive adoption and collaboration within our Developer Community You will act as a key champion and bridge between our developer community and the 1Password team maintaining both interests to drive towards strengthening our community offering <p> <li> <li> <p> Support community building efforts through content creation speaking opportunities and the development of new partnerships within the developer space <p> <li> <li> <p> Create technical content demos videos blogs tutorials workshops webinars conference presentations CFPs etc to educate and empower developers to build with 1Password <p> <li> <li> <p> Represent 1Password at community and customer engagements including meetups conferences and other events <p> <li> <li> <p> Working with the Developer Community Manager you will monitor our communities like Reddit Mastodon and Slack to identify trends that support the creation of new content targeted to drive engagement <p> <li> <li> <p> Collect and communicate developer feedback for product improvement collaborate with our Product and Engineering teams to advocate for developer needs <p> <li> <li> <p> Play an important role in the coordination of launches for our product updates and improvements collaborating with our Marketing and Product Marketing teams <p> <li> <li> <p> Analyze developer engagement metrics on key projects and report to stakeholders to track efficacy <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>