Notify Interested Applicants Jobs in USA
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Engineering Manager - CMS Authoring
Company: Webflow
Location: USA
Posted Apr 15, 2024
Webflow, a leading visual development platform for building websites without coding, is seeking an Engineering Manager for their CMS Authoring team. The role involves leading a distributed team, overseeing feature implementation, collaborating with cross-functional peers, and driving team goals. The company offers competitive compensation, flexible PTO, health benefits, and a commitment to diversity and inclusion. The ideal candidate has 2+ years of leadership experience, 5+ years as a technical individual contributor, and experience managing SaaS products.
Senior Customer Success Manager - Enterprise
Company: 1Password
Location: USA
Posted Apr 15, 2024
<p class=jobDescription> <p> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <p> <p> <p> <p> The Senior Customer Success Manager understands largerenterpriselevel Teams and Business customers structures and needs and guides them through established best practices throughout their 1Password lifecycle working closely with Onboarding and Account Management This individual acts as the customer champion and advocate helping increase awareness of customer needs and priorities As a Senior Customer Success Manager the individual influences not only their own customers and processes but processes across the entire Customer Success organization <p> <p> <p> <p> This is a Remote opportunity within Canada and the US Eastern Time Zone preferred <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> <strong> Book of Business Management <strong> <p> <li> <li> <p> A proven track record with ideally 5+ years experience managing a book of business in a SaaS or tech environment servicing customers through strategic calls and engagements <p> <li> <li> <p> Maintaining accountspecific insights and data to inform forecasting with the highest possible accuracy <p> <li> <li> <p> Reviewing accountspecific and overall book health in relation to business reviews and customer engagements <p> <li> <li> <p> Balancing individual customers success with company needs and opportunities <p> <li> <ul> <ul> <li> <p> <strong> Product Knowledge <strong> <p> <li> <li> <p> A knack for learning things on your own and quickly adapting to new environments <p> <li> <li> <p> You are no stranger to providing robust productbased solutioning for clients ensuring timely resolutions <p> <li> <li> <p> Experience with and passion for helping people or businesses use software to be more productive and efficient Youre passionate about discovering what a team needs in their workplace and you ask strong openended questions that help you learn more about them <p> <li> <li> <p> You enjoy translating technical terms for customers who find technology confusing or intimidating <p> <li> <ul> <ul> <li> <p> <strong> Customer Engagement <strong> <p> <li> <li> <p> Experiencing conducting Business Reviews you have experience and are comfortable in working closely with executive leaders and can navigate the nuances of working with different stakeholders to identify and drive value realization <p> <li> <li> <p> Familiarity with creating and executing on success plans to drive activation and engagement of customers <p> <li> <li> <p> Working collaboratively with internal crossfunctional teams to ensure customer success <p> <li> <li> <p> Strong communication skills using virtual collaboration tools Presenting and speaking to new people each day excites you Your style is concise yet empathetic with a balance of teaching and listeninglearning <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> <strong> Month 1 <strong> <p> <li> <li> <p> Get to know the product our culture the Customer Success processes and the people youll be working with <p> <li> <li> <p> Learn our CRM and other key GTM tools what and how we track and the benefits of keeping customer information within it updated <p> <li> <li> <p> By the end of the first month youll be able to guide a larger or high potential customer through at least one level of the defined Customer Success process <p> <li> <ul> <ul> <li> <p> <strong> Month 3 <strong> <p> <li> <li> <p> Can guide customers through their Customer Success journey with 1Password using your relationship with our Onboarding and Account management teams to educate provide feedback and discover opportunities to grow <p> <li> <li> <p> Proactively report on customers needs and valuable feedback so marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product <p> <li> <li> <p> Build and maintain a healthy database of customers for whom you are the Trusted Advisor <p> <li> <ul> <ul> <li> <p> <strong> Month 6 <strong> <p> <li> <li> <p> Have developed your best personal approach and rhythm analyzed our Customer Success processes to maximize your customer engagement and begun collaborating with crossfunctional peers to influence and iterate on best practices across internal teams <p> <li> <li> <p> Have a steady book of customers with whom youve learned needs built rapport and put Success plans in place influencing the broader Customer Success metrics and processes <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $85000 USD and $115000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $81000 CAD and $109000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> We believe in the power of remote work but we also recognize that some inperson connection with team members and customers is important to help us achieve our mission While we are a remotefirst company occasional travel for inperson engagement will be a part of this role This may include but is not limited to biannual departmentwide offsites quarterly department meetings and periodic customer events These events will typically be held in varying locations across Canada and the USA In leadership roles you can expect to travel once per month on average <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Identity Virtual Directory Engineer
Company: RTX
Location: USA
Posted Apr 15, 2024
RTX Corporation is a leading aerospace and defense company that provides advanced systems and services. The company is committed to creating a diverse and inclusive work environment and is seeking a highly motivated Identity Virtual Directory Engineer to join its team.
FISMA Metrics Analyst
Company: Dynamo Technologies
Location: USA
Posted Apr 15, 2024
Dynamo Technologies is seeking a skilled professional with expertise in risk management and business systems automation to lead their metrics collection and analysis program. The Sr. FISMA Metrics Lead will primarily focus on developing and documenting the metrics program, collecting and analyzing monthly, quarterly, and annual FISMA Chief Information Officer (CIO) metrics, and submitting required reports. The candidate must possess strong communication skills and be proficient in Microsoft Excel, CSAM, and the DHS CyberScope Reporting tool. At least 2-4 years of experience and a Bachelor's degree in a relevant field are required. Dynamo Technologies is an Equal Opportunity/Affirmative Action employer offering a salary range of 80-90k annually.
Senior Machine Learning Engineer
Company: Taskrabbit
Location: USA
Posted Apr 15, 2024
TaskRabbit is seeking a Senior Machine Learning Engineer with strong software engineering skills to join their team. The role involves building scalable ML infrastructure, creating data pipelines, and collaborating with engineering and science teams to optimize algorithms. The ideal candidate will have a BS or above in Computer Science or a related field, 3+ years of industry experience, and proficiency in Python or Java. They should also be familiar with modern technologies like Docker, Kubernetes, Kafka, Airflow, and Terraform.
Enterprise Architect Leader- Large Deals
Company: Rackspace
Location: USA
Posted Apr 15, 2024
Rackspace is seeking a global leader for its large deals enterprise architect team. The role involves leading the creation of proactive and reactive proposals, building innovative commercial models, and reusable assets. The ideal candidate should have extensive experience in Presales and Solution Engineering for services deals, managing large teams, and possess strong technical knowledge in cloud services. The role requires excellent business acumen, people skills, and attention to detail. The anticipated starting pay range is $213,000 - $396,000.
Director - Business Analytics
Company: Olo
Location: USA
Posted Apr 15, 2024
Olo, a leading open SaaS platform for the restaurant industry, is seeking a senior-level Business Analytics leader to establish and lead their analytics function. The role involves creating a data-driven culture, establishing a robust analytics function, and driving operational excellence. The ideal candidate should have extensive experience in analytics, strategic consulting, and a high-growth SaaS company, with a strong understanding of various coding languages, BI tools, and operational processes.
Data Engineer
Company: CAI
Location: USA
Posted Apr 15, 2024
CAI is seeking a skilled Data Engineer to build and maintain the company's data platform. The role involves constructing data pipelines, working with data architects, and ensuring data integrity. The ideal candidate should have a degree in Computer Science or a related field, at least 3 years of experience, and proficiency in SQL, Python, and data manipulation languages. They should also have experience with data modeling, ETL development, and data warehousing solutions. Excellent communication skills and a proven track record in cross-functional teamwork are required. CAI offers competitive compensation, benefits, and a commitment to diversity and inclusion.
Legal Operations Manager
Company: Renaissance
Location: USA
Posted Apr 15, 2024
Renaissance is a global leader in pre-K-12 education technology, offering solutions for personalized learning and growth. The company is seeking a Legal Operations and Corporate Governance Specialist to support legal operations and governance across the company, its subsidiaries, and affiliates. The role involves legal technology and business process improvement, legal compliance management, outside counsel and vendor management, and corporate governance management. Qualifications include 5+ years of legal operations or equivalent paralegal experience, preferably in a SaaS or technology company, and experience with legal technology. The company offers competitive benefits, including health benefits, 401(k) with company match, paid vacation, parental leave, tuition reimbursement, and more. Renaissance is an equal opportunity employer and encourages all applications.
Supportability Engineer 3 - Billing
Company: Twilio
Location: USA
Posted Apr 15, 2024
Twilio is seeking a Supportability Engineer to join their team. The role involves serving as a liaison between R&D and Global Operations teams, focusing on customer support, particularly Billing. The ideal candidate should have 5+ years of direct customer-facing experience, strong technical skills, and excellent communication abilities. They will influence product and business teams to improve product supportability, analyze existing product experiences, and manage product release processes. Twilio offers competitive pay, generous time-off, and a supportive work environment that values diversity and inclusion.
Software Engineer - Discovery (Search)
Company: Whatnot
Location: USA
Posted Apr 15, 2024
Whatnot is a rapidly growing livestream shopping platform backed by prominent investors. The company is committed to its values and operates as a remote-first team with hubs in several countries. Whatnot specializes in live auctions in various categories, including sports, fashion, video games, and streetwear. The platform emphasizes community and rigorous seller vetting to create a welcoming space for buyers and sellers. Currently, Whatnot is hiring Backend and Machine Learning Engineers for its Search team, responsible for building the best search experience for users. The ideal candidate should have 4+ years of software engineering experience, a degree in Computer Science, Machine Learning, Statistics, or a related field, and experience in applied statistical and machine learning fields. The compensation for US-based applicants ranges from $178,000 to $235,000 per year, along with benefits and stock options. Whatnot offers a flexible time-off policy, health insurance, work-from-home support, and comprehensive parental leave.
Designer/ Drafter
Company: CSW Industrials
Location: USA
Posted Apr 15, 2024
The Designer role involves preparing detailed electronic working plans, charts, and scale drawings for railing and architectural projects. The Designer will work closely with internal stakeholders, select cost-effective materials, and create custom architectural products. The role requires hands-on experience with CAD software, familiarity with 3D modeling tools, and proficiency in Microsoft Suite. A 2-year degree or certification in Drafting is required. The company is an Equal Opportunity Employer.