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Incident Responder
Company: Chainlink Labs
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> <p> <p> <p> <p> <strong> The Engineering Team <strong> <p> <p> At Chainlink Labs our engineering team pushes the scale and capabilities of decentralized applications across the industry The Chainlink Network holds gt70 market share in the oracle space solving realworld problems by enabling smart contracts to securely interact with offchain datacomputation <p> <p> <p> <p> We value talented and driven craftsmen who work collaboratively to tackle complex challenges deliver product impact and grow as builders Join us and shape the future of blockchain technology and decentralized finance <p> <p> <p> <p> Were seeking an Incident Responder Blockchain Network amp Systems Administrator in the Americas timezone with knowledge of Blockchains Smart Contracts Web2 concepts networksnetwork protocols automation methods and contingency operations to perform indepth troubleshooting of all issues that arise <p> <p> <p> <p> In this role you will be ensuring that Chainlink Labs and their productsservices remain operational at all times through both proactive and reactive response to Incidents as well as through leading the Postmortem Process and completion of corrective and preventative actions identified within it <p> <p> <p> <p> The primary function in this role is to triage and bring all Incidents to resolution whether independently or by acting as an Incident Commander when alerted by our monitoring or other sources When not actively triaging incidents you will be working towards the improvement of the Incident Response Process by contributing to the below <p> <p> Identifying needed policy and procedure changes <p> <p> Developing contingency plans Improving the gathering and presentation of Incident related data <p> <p> Working with other teams to eliminate tech debt which might result in Incidents <p> <p> Creating automations for common Incident Response tasks <p> <p> <p> <p> <p> <p> <strong> In addition to the above as an Incident Responder for the Incident Response Team you will <strong> <p> <ul> <li> <p> Respond to all alerts routed to the Incident Response Team generated from within our monitoring stack within 1 minute <p> <li> <li> <p> Evangelize and enact best practices to guide highquality Incident Response Process utilization within Chainlink Labs <p> <li> <li> <p> Create and execute contingency planning exercises to ensure continued operational readiness of the Incident Response Team and those we support <p> <li> <li> <p> Identify and make useful metrics based off of Incident occurrence <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Able to work within a 5 days per week shift rotation within the hours of 15002300 UTC <p> <li> <li> <p> Excellent verbal and written English communication skills <p> <li> <li> <p> Ability to program in Python or Go <p> <li> <li> <p> Ability to function as a leader Incident Commander to both SMEs and leadership during Major Incidents <p> <li> <li> <p> Ability to identify risksissues and develop recommendations for solutions <p> <li> <li> <p> Familiarity with Git and Infrastructure as code <p> <li> <li> <p> At least 3 years of relevant experience You may have worked in Network amp Systems Administration Incident Response Infrastructure or Platform support Technical Support or other functions <p> <li> <li> <p> Ability to work in a fast paced environment with dynamic priority evolution <p> <li> <li> <p> Flexibility to join teamwide meetings which may be outside of your defined schedule <p> <li> <ul> <p> <p> <p> <strong> Desired Qualifications <strong> <p> <ul> <li> <p> Experience with distributed systems and container orchestration You have maintained or even built Kubernetes clusters before and feel comfortable deploying complete new services on them <p> <li> <li> <p> Experience with AWS TerraformTerragrunt Kubernetes ArgoCD Prometheus and Grafana and GitHub Actions <p> <li> <li> <p> Experience running any infrastructure in the blockchainweb3 space <p> <li> <li> <p> Technical proficiency with Layer 1 and Layer 2 Blockchains <p> <li> <ul> <p> <p> <p> <p> <p> LIJM1 <p> <p> <p> <p> <em> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST <em> <p> <p> <p> <p> <strong> Commitment to Equal Opportunity <strong> <p> <p> Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> <p> <p> <p> <p> <strong> Global Data Privacy Notice for Job Candidates and Applicants <strong> <p> <p> Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required <p><p>
Delivery NetSuite Consultant - Manufacturing/Advanced Manufacturing
Company: BPM LLP
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Caravel BPM Technology Solutions where caring and community is in our company DNA we are always striving to be our best selves and were compelled to ask the questions that lead to innovation As a Delivery NetSuite Consultant Advanced Manufacturing you will lead and understand a clients subscription terminology gather requirements configure test and walk the client through endtoend processes and train end users Industry experience in the software and services verticals are preferred Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment <p> <p> <p> <p> Working with Caravel BPM means using your experiences broadening your skills and reaching your full potential in work and lifewhile also making a positive difference for your clients colleagues and communities Our shared entrepreneurial spirit drives us to see and do things differently Our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <u> Because People Matter <u> <p> <p> <p> <p> <p> <p> <strong> What you get <strong> <p> <ul> <li> <p> <strong> Total rewards package <strong> from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility <p> <li> <li> <p> <strong> Wellbeing resources <strong> interactive wellness platform and incentives an employee assistance program and mental health resources and Colleague Resource Groups CRGs <u> that <u> <p> <li> <li> <p> <strong> Balance amp flexibility <strong> 14 Firm Holidays including 2 floating Flex PTOpaid family leave winter breaksummer hours and remote work options <u> so you can balance challenging yourself with taking care of yourself <u> <p> <li> <li> <p> <strong> Professional development opportunities <strong> <u> A learning culture with <u> CPA exam resources and bonuses tuition reimbursement a coach program and live classes workshops and seminars through BPM University <p> <li> <ul> <p> <p> <p> <strong> Who is successful at BPM <strong> <p> <ul> <li> <p> Caring people who put others first <p> <li> <li> <p> Selfstarters who embody the BPM entrepreneurial spirit <p> <li> <li> <p> Authentic individuals with a diverse point of view <p> <li> <li> <p> Lifelong learners with a drive to excel <p> <li> <li> <p> Resilient people who rise to the occasion <p> <li> <ul> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Participating in business processes mapping including process analysis and design gap analysis functional system design and specifications system configuration development of system tests procedures and documentation <p> <li> <li> <p> Analyzing businesstechnical requirements and objectives perform fitgap analysis and provide recommendations <p> <li> <li> <p> Documenting all engagements including the creation of design documents technical specifications process documentation specification system deployment documents system integration and interface documents and publish reports as necessary <p> <li> <li> <p> Providing key decision support monitoring issue and risks and creating mitigation plans for clients <p> <li> <li> <p> Managing a full life cycle NetSuite ERP implementation from a technical functional andor organizational change management standpoint <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Extensive experience within the NetSuite standard and advanced Manufacturing module <p> <li> <li> <p> Thorough understanding of NetSuite WIP amp Routing functionality <p> <li> <li> <p> Understanding of NetSuite Manufacturing OR Advanced Manufacturing functionality specifically around <p> <li> <ul> <p> Capacity planning and Finite Scheduling <p> <p> Advanced Manufacturing Workbenches setup <p> <p> Advanced Manufacturing Tablet Setup <p> <ul> <li> <p> Knowledge of the various inventory costing methods within NS including standard costing method <p> <li> <li> <p> Previous Advanced manufacturing implementations is a huge plus <p> <li> <li> <p> A successful candidate should be able to lead and understand clients manufacturing terminology and understand <p> <li> <li> <p> Understanding of BOM structures and their relations to WO build process <p> <li> <li> <p> Ability to clearly define and gather requirements relating to NS MFG module <p> <li> <li> <p> Ability to fluently guide the customer through al warehouserelated transactions such as inventory adjustments worksheets inventory transfers Bin transfers bin putaway sheets inventory replenishment and cycle counting <p> <li> <li> <p> Knowledge of the NetSuite supported replenishment methods including <p> <li> <ul> <p> Timephase replenishment <p> <p> Material Requirement Planning <p> <ul> <li> <p> Reorder Points <p> <li> <ul> <p> <p> <p> <p> <p> <em> $140000 per year to $200000 per year <em> <p> <p> <em> The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position Candidates who do not reside in the San Francisco Bay Area do not meet the minimum requirements or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location and qualifications <em> <p> <p> <p> <p> Wondering if you should apply <p> <p> <p> <p> At BPM we are people who value people We are progressive and purposeful We are a firm with flexibility Our <p> <p> shared entrepreneurial spirit drives us to see and do things differently And our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <p> <p> <p> <p> <p> <p> <p> <p> BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p> <p> <p> For positions based in San Francisco consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance <p> <p> <p> <p> Please note this posting is for prospective candidates only Unsolicited thirdparty resume submissions will be considered property of BPM and will not be acknowledged or returned <p><p>
NetSuite Project Manager/NetSuite Senior Project Manager
Company: BPM LLP
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Caravel BPM Technology Solutions where caring and community is in our company DNA we are always striving to be our best selves and were compelled to ask the questions that lead to innovation As the Project Manager you will be responsible for the coordination and completion of projects ontime within budget and scope You will manage several key client projects simultaneously setting deadlines assigning responsibilities and overseeing all aspects of the projects You will communicate with executives the board and internal stakeholders to keep the project aligned with the business goals You will also coordinate with other departments to ensure all aspects of each project are compatible and complete <p> <p> <p> <p> Working with Caravel BPM means using your experiences broadening your skills and reaching your full potential in work and lifewhile also making a positive difference for your clients colleagues and communities Our shared entrepreneurial spirit drives us to see and do things differently Our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <u> Because People Matter <u> <p> <p> <p> <p> <strong> What you get <strong> <p> <p> <p> <p> <strong> Total rewards package <strong> from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility <p> <p> <strong> Wellbeing resources <strong> interactive wellness platform and incentives an employee assistance program and mental health resources and Colleague Resource Groups CRGs <u> that <u> <p> <p> <strong> Balance amp flexibility <strong> 14 Firm Holidays including 2 floating Flex PTO paid family leave winter break summer hours and remote work options <u> so you can balance challenging yourself with taking care of yourself <u> <p> <p> <strong> Professional development opportunities <strong> <u> A learning culture with <u> CPA exam resources and bonuses tuition reimbursement a coach program and live classes workshops and seminars through BPM University <p> <p> <p> <p> <strong> Who is successful at BPM <strong> <p> <p> <p> <p> Caring people who put others first <p> <p> Selfstarters who embody the BPM entrepreneurial spirit <p> <p> Authentic individuals with a diverse point of view <p> <p> Lifelong learners with a drive to excel <p> <p> Resilient people who rise to the occasion <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> The ideal candidate will have strong clientfacing service and communication skills an ability to lead and direct others is able to track resource availability and allocation assess risk and put risk management plans into action as well as someone who is highly organized and can report on project metrics <p> <li> <li> <p> You possess high positive energy and love helping customers You are well organized and take pride in missing any important milestones You are a diligent worker technically savvy a problem solver and will do whatever it takes to deliver value to our clients <p> <li> <li> <p> You will make it your priority to positively impact and help our customers while positively representing BPM You use your expertise creativity and passion to meet our clients needs <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Bachelors degree in Management Information Systems Accounting or Business <p> <li> <li> <p> At least 5+ years of experience in systems applications consulting either internally via an IT organization or externally with a consulting firm or software provider <p> <li> <li> <p> Strong background in project management including experience developing workbreakdown structures and project plans most notably in Microsoft Project or SmartSheet <p> <li> <li> <p> Strong understanding of data conversions interfacesintegrations reporting and customizations to NetSuite applications <p> <li> <li> <p> Experience leading large teams across multiple engagements and developing staff <p> <li> <li> <p> Excellent client management skills and the ability to work with customers to develop and manage an implementation plan <p> <li> <li> <p> Familiarity with Agile or Waterfall methodology <p> <li> <ul> <p> <p> <p> <strong> Preferred qualifications <strong> <p> <ul> <li> <p> PMP or MBA <p> <li> <li> <p> NetSuite implementation upgrade and support experience <p> <li> <li> <p> Experience facilitating the design and configuration of NetSuite <p> <li> <li> <p> Strong business skills and experience in accounting finance or operations <p> <li> <li> <p> Experience with software in an ASPSaaS environment is a plus as is any experience with financial accounting customer management and sales force automation software <p> <li> <li> <p> Knowledge of data conversions interfacesintegrations reporting and customizations to NetSuite applications <p> <li> <ul> <p> <p> <p> <p> <p> <em> $90000$115000 per year NetSuite Project Manager <em> <p> <p> <em> $130000$155000 per year Senior NetSuite Project Manager <em> <p> <p> <em> The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position Candidates who do not reside in the San Francisco Bay Area do not meet the minimum requirements or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location and qualifications <em> <p> <p> <p> <p> LIRemote <p> <p> <p> <p> Wondering if you should apply <p> <p> <p> <p> At BPM we are people who value people We are progressive and purposeful We are a firm with flexibility Our <p> <p> shared entrepreneurial spirit drives us to see and do things differently And our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <p> <p> <p> <p> <p> <p> <p> <p> BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p> <p> <p> For positions based in San Francisco consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance <p> <p> <p> <p> Please note this posting is for prospective candidates only Unsolicited thirdparty resume submissions will be considered property of BPM and will not be acknowledged or returned <p><p>
Quantitative Staff UX Researcher
Company: JumpCloud
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> All roles at JumpCloud are Remote unless otherwise specified in the Job Description <strong> <p> <p> <p> <p> <strong> About JumpCloud <strong> <p> <p> JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever <p> <p> <p> <p> <strong> <u> About the Role <u> <strong> <p> <p> Your primary focus for this role which will be First Quant UXR at JumpCloud will be on conducting quantitative UX research that provides rich and actionable insights our teams need at every stage of the product development lifecycle Youll partner with a team of data analysts data engineers designers Product Managers and other crossfunctional partners Youll work collaboratively to enhance our understanding of users and user behavior and to improve our product Youll execute a range of research leveraging your expertise in survey data analysis analytics and experimentation to inform product direction <p> <p> <p> <p> You will investigate user behavior and user needs using empirical research methods using your quantitative expertise in areas such as logs analysis survey research path analysis modeling and regression analysis <p> <p> <p> <p> <p> <p> <strong> The primary focus for this role will be to <strong> <p> <ul> <li> <p> Drive Quantitative UX Research at JumpCloud conducting quantitative UX research projects to deliver product insights <p> <li> <li> <p> Collaborate and integrate quantitative insights with existing qualitative research to establish and communicate a deep understanding of our users <p> <li> <li> <p> Define and measure quantitative UX goals and metrics in crossfunctional collaboration with UX designers Qualitative UX Researchers Engineering Product Managers and Data Analysts <p> <li> <li> <p> Develop data collection and statistical analysis strategies ensuring data integrity and accuracy <p> <li> <li> <p> Analyze large to very large data sets using analytic tools and techniques to derive meaningful insights and uncover patterns and trends related to user behavior <p> <li> <li> <p> Stay uptodate on industry trends emerging technologies and best practices in quantitative UX research and apply them to support our business needs <p> <li> <ul> <p> <p> <p> <strong> Key skills youll bring to JumpCloud include <strong> <p> <ul> <li> <p> Masters degree in HumanComputer Interaction Cognitive Science Statistics Sociology Political Science Psychology Anthropology related field or equivalent practical experience <p> <li> <li> <p> 8+ years of experience in an applied research setting or similar <p> <li> <li> <p> Strong survey and quantitative skills with a passion to understand the why behind user behavior <p> <li> <li> <p> Experienced in programming languages used for data manipulation and computational statistics Python R MATLAB C++ Java Go and with SQL <p> <li> <li> <p> Product research experience in an applied research setting <p> <li> <li> <p> Passionate about understanding user behaviors and using this knowledge to inform and advance business objectives <p> <li> <ul> <p> <p> <p> <strong> Valued additional experience <strong> <p> <ul> <li> <p> PhD or equivalent in HumanComputer Interaction Cognitive Science Statistics Sociology Political Science Psychology Anthropology or related field <p> <li> <li> <p> Excellent command of quantitative research methods and question formation within a given domain <p> <li> <li> <p> Strong technical skills for tools used for data manipulation analysis and reporting <p> <li> <li> <p> Proficiency in programming computational and statistical algorithms for large data sets <p> <li> <li> <p> Demonstrated expertise in descriptive inferential and multivariate statistics including ttest ANOVA regression and experimental design <p> <li> <li> <p> Experience with survey design and response effects <p> <li> <li> <p> Exceptional storytelling and narrative skills with proven track record for persuasively communicating research insights and influencing decisionmaking <p> <li> <li> <p> Deep understanding of the strengths and weaknesses of different research methods including when and how to apply them during various product phases <p> <li> <ul> <p> <p> <p> <p> <p> In accordance with the Colorado Equal Pay for Equal Work Act the approximate annual compensation range for this role depending on individual candidate level and experience is $155000 $185000 including base salary and any related bonuses or commissions <p> <p> <p> <p> In the US JumpCloud provides a comprehensive benefits package with several medical plans to choose from including a high deductible HSA plan with employer contribution two dental plans vision insurance flexible spending account FSA employee assistance program EAP short and longterm disability life insurance and a 401k savings plan with match We have flexible paid time off vacation policy <p> <p> <p> <p> LIPD1 <p> <p> <p> <p> <strong> Where youll be workingLocation <strong> <p> <p> JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in this Job Description For US Roles All roles posted in United States locations do require that you be located within one of the 50 US States Our Headquarters is in the DenverBoulder CO area but as a remote company you are able to work remotely anywhere in the US If you would like to spend time in our offices in the DenverBoulder area you are welcome to do that as well <p> <p> <p> <p> <strong> Why JumpCloud <strong> <p> <p> If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <p> <p> <p> <p> One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <p> <p> <p> <p> Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <p> <p> <p> <p> LIRemote BIRemote <p><p>
Nonprofit NetSuite Technical Consultant
Company: BPM LLP
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Caravel BPM Technology Solutions where caring and community is in our company DNA we are always striving to be our best selves and were compelled to ask the questions that lead to innovation As a Nonprofit NetSuite Consultant you will Lead the implementation and configuration of NFPspecific modules in NetSuite such as Fund Accounting Grant Management Revenue Restriction Management Pledge Management and Fundraising Industry experience in the nonprofit verticals are required Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment <p> <p> <p> <p> Working with Caravel BPM means using your experiences broadening your skills and reaching your full potential in work and lifewhile also making a positive difference for your clients colleagues and communities Our shared entrepreneurial spirit drives us to see and do things differently Our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger Because People Matter <p> <p> <p> <p> <p> <p> <strong> What you get <strong> <p> <ul> <li> <p> <strong> Total rewards package <strong> from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility <p> <li> <li> <p> <strong> Wellbeing resources <strong> interactive wellness platform and incentives an employee assistance program and mental health resources and Colleague Resource Groups CRGs <u> that <u> <p> <li> <li> <p> <strong> Balance amp flexibility <strong> Firm Holidays Flex PTOpaid family leave winter breaksummer hours and remote work options <u> so you can balance challenging yourself with taking care of yourself <u> <p> <li> <li> <p> <strong> Professional development opportunities <strong> <u> A learning culture with <u> CPA exam resources and bonuses tuition reimbursement a coach program and live classes workshops and seminars through BPM University <p> <li> <ul> <p> <p> <p> <strong> Who is successful at BPM <strong> <p> <ul> <li> <p> Caring people who put others first <p> <li> <li> <p> Selfstarters who embody the BPM entrepreneurial spirit <p> <li> <li> <p> Authentic individuals with a diverse point of view <p> <li> <li> <p> Lifelong learners with a drive to excel <p> <li> <li> <p> Resilient people who rise to the occasion <p> <li> <ul> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Lead implementation of NetSuite for NFP clients including system configuration data migration system testing and user training <p> <li> <li> <p> Understand NFP business processes and requirements translate those into NetSuite solutions and implement them effectively <p> <li> <li> <p> Provide consultancy and technical support to our NFP clients during and after the NetSuite implementation process ensuring that their needs and objectives are met <p> <li> <li> <p> Generate value for our NFP clients by leveraging NetSuite to improve their operational efficiency and financial reporting <p> <li> <li> <p> Develop NFP specific standardized procedures for operations with NetSuite <p> <li> <li> <p> Coordinate with technical team and stakeholders during the design and testing processes of NetSuite functionalities <p> <li> <li> <p> Provide training to NFP staff on the proficient usage of NetSuite <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Experience in endtoend implementations in NetSuite <p> <li> <li> <p> Lead the implementation and configuration of NFPspecific modules in NetSuite such as Fund Accounting Grant Management Revenue Restriction Management Pledge Management and Fundraising <p> <li> <li> <p> An innate understanding of NFP Segmentation and overall financial structure <p> <li> <li> <p> Experience with NFP SuiteApps such as but not limited to Labor Expense Allocation <p> <li> <li> <p> Understand the unique needs and processes of the NFP sector and translate these into customized NetSuite solutions <p> <li> <li> <p> Facilitate effective data migration from existing systems to NetSuite ensuring that all NFP module requirements are adequately met and configured <p> <li> <li> <p> Provide indepth training to NFP staff on the use of NetSuite modules <p> <li> <li> <p> Develop and standardize NFPspecific operation procedures within NetSuite <p> <li> <li> <p> Leverage NetSuite to improve operational efficiency of NFPs focusing specifically on modules like Donor Management Nonprofit Financial and Program Management <p> <li> <li> <p> Coordinate with technical teams during the design testing and implementation process of NetSuite modules <p> <li> <li> <p> Provide postimplementation support and consultancy to NFP clients to ensure smooth transition and optimal use of NetSuite modules <p> <li> <ul> <p> <p> <p> <p> <p> <em> $140kyear $200k year The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position Candidates who do not reside in the San Francisco Bay Area do not meet the minimum requirements or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location and qualifications <em> <p> <p> <p> <p> Wondering if you should apply <p> <p> <p> <p> At BPM we are people who value people We are progressive and purposeful We are a firm with flexibility Our <p> <p> shared entrepreneurial spirit drives us to see and do things differently And our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <p> <p> <p> <p> <p> <p> <p> <p> BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p> <p> <p> For positions based in San Francisco consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance <p> <p> <p> <p> Please note this posting is for prospective candidates only Unsolicited thirdparty resume submissions will be considered property of BPM and will not be acknowledged or returned <p><p>
Marketing Automation Associate
Company: Olo
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Olo is a leading SaaS platform accelerating the future of restaurant technology by helping customers deliver more profitable and personalized guest experiences As a result our digital ordering payment and guest engagement solutions enable Hospitality at Scale™ helping brands to do more with less and make every guest feel like a regular <p> <p> <p> <p> The Marketing Automation Associate contributes to the Marketing team by supporting marketing automation needs such as inbound lead journeys prospect and customer email workflows reporting and analytical requests as well as project and budget management <p> <p> <p> <p> Qualified applicants must possess a background in marketing automation and marketing operations with an interest in and knowledge of overall demand generation <p> <p> <p> <p> Reporting to the Marketing Operations Manager you will work with internal stakeholders to understand our overall marketing goals and needs ensuring that campaigns are built tracked and reported on successfully <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Build and execute campaign and marketing automation needs such as workflows triggers UTMs emails CTAs and forms <p> <li> <li> <p> Support reporting needs such as building Hubspot reports and dashboards Salesforce campaigns and dashboards and other analytical needs that show visibility into how marketing campaigns and channels are performing and how we are tracking to our overall KPIs <p> <li> <li> <p> Assist with key data hygiene processes such as importexport file configuration and list building <p> <li> <li> <p> Help generate back end analytics reports in HubSpot and Google Analytics <p> <li> <li> <p> Support Marketing email and communications calendar <p> <li> <li> <p> Work with Marketing stakeholders to ensure projects are planned correctly and on track to meet deadlines including overall campaigns emails content design and website needs <p> <li> <li> <p> Support all Marketing tech functions including Hubspot Optimizely Demandbase and others <p> <li> <li> <p> Work with Finance and Marketing leadership teams to analyze and track all Marketing expenditures actuals invoices and allotments to ensure Marketing is keeping a balanced budget <p> <li> <li> <p> Understand and respond to all budget inquires and budget forecast needs <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 12+ years of Marketing Automation andor Marketing Operations experience including implementing maintaining and optimizing automation software <p> <li> <li> <p> Knowledge of demand generation customer engagement digital and email marketing best practices <p> <li> <li> <p> Ability to prioritize key tasks and deadlines in a results driven environment <p> <li> <li> <p> Focused on achieving pipeline and revenue goals not just leads <p> <li> <li> <p> Ability to collaborate with stakeholders is imperative <p> <li> <li> <p> Solutionoriented and positive when posed with challenges <p> <li> <li> <p> Experience with Salesforce and HubSpot <p> <li> <li> <p> Having a knack for troubleshooting and investigation <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> Were remotefriendly Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $59588$85431 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status If you require further accommodations or have questions regarding accessibility please contact us at talentolocom <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p><p>
Customer Service Non-Bilingual & Bilingual Spanish
Company: Continuum Global Solutions
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <div class=externalPosting> <p> <b> <u> Position Location <u> <b> <b> 100 <b> <b> <b> <b> Remote Indiana <b> Work hours are scheduled based on the Eastern time zone <p> <p> <p> <p> Faneuil is a Continuum Global Solutions LLC company based in Hampton Virginia that provides outsourced business processing solutions for an extensive client portfolio that includes both commercial and government entities Faneuil operates as a separate subsidiary under Continuum Global Solutions LLC <p> <p> <p> <p> At Continuum Global Solutions our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact Our cando culture works together to make the ordinary exceptional <p> <p> <p> <p> Are you an exceptional listener who <b> <em> AIMS HIGHERREACHES FARTHER <em> <b> when it comes to challenges solving problems Can you <b> <em> ACT BOLDBE PASSIONATE <em> <b> with your impressive communication skills and willingness to help others Can you <b> <em> BE ONEHELP MANY <em> <b> in a way that provides a positive experience Do you want to <b> <em> BE DIFFERENTBE YOU <em> <b> and <b> <em> LEARN MORETAKE ACTION <em> <b> <em> <em> <p> <p> <p> <p> <b> JOIN OUR TEAM TODAY <b> <p> <p> We are hiring remote <b> <u> Customer Service Representatives <u> <b> who will deliver excellent customer service and create sustainable value for customers via phone email chat and correspondence Representatives will handle service requests billing explanations service and energy conservation advice and explain company policies and procedures as well as terms and conditions This fulltime position offers paid training health benefits opportunity for professional growth and many more employer perks You must possess a positive personality with a desire to understand concerns build trust and show your care for every customer <p> <p> <p> <p> <b> <u> RESPONSIBILITIES <u> <b> <p> <ul> <li> Actively listen to customers to understand their concerns needs and build a rapport that will make them feel heard and cared for <li> <ul> <ul> <li> Provide essential support in navigating the customers bill and explaining it in simple terms to the customer <li> <li> Discover solutions using tools and resources to help meet the customers needs <li> <ul> <ul> <li> Empathize and resolve concerns to simplify the customers experience <li> <li> Navigate through multiple computer applications with speed amp accuracy <li> <li> Adapt and extend support hours to assist those customers in need during electricity outagesissues storms or other weatherrelated circumstances <li> <ul> <p> <p> <p> <b> <u> WORK AT HOME REQUIREMENTS <u> <b> <p> <ul> <li> HighSpeed Internet With At Least 20 Mbps Download Speed amp 10 Mbps Upload Speed No Satellite Wifi or CellularWireless Carrier Internet Services <li> <li> Must have a hardwired internet connection via ethernet cable to modemrouter that you ownare responsible for Continuum will ship you company equipment to use <li> <li> May require a dedicated landline service in home Traditional Landline not VoIP service or cellmobile service Any feescharges associated with the landline service are not reimbursable by FaneuilContinuum <li> <li> Dedicated Quiet amp Secured Workspace with No Distractions <li> <li> A USB Wired Headset with Noise Canceling Microphone <li> <ul> <p> <p> <p> <b> <u> ADDITIONAL REQUIREMENTS <u> <b> <p> <ul> <li> 18+ Years amp High School diploma or its equivalent <li> <ul> <ul> <li> Minimum of 6 months to 1 year of call center experience Utilities industry a plus <li> <li> Selfdriven and able to focus on the same taskobjective for long periods of time <li> <li> Exceptional customer service active listening and verbal and written communication skills <li> <ul> <ul> <li> High computer proficiency amp overall technical knowledge <li> <li> Open availability between 800am1000pm Monday through Friday Eastern standard time + holidays weekends amp extendedpeak hours during stormsnatural disasters <li> <li> Professional positive attitude amp courteous telephone etiquette <li> <li> Customer focused personality and the motivation to achieve goals <li> <li> Must pass client performed background check and assessments in training <li> <ul> <p> <p> <p> <b> <u> BENEFITS amp PERKS <u> <b> <p> <ul> <li> $1516 per hour + Overtime during peak needs <ul> <li> If Bilingual in Spanish $161750 per hour <li> <ul> <li> <li> Access up to 50 of your pay immediately after your shift <li> <li> Health Insurance Medical Dental Vision amp Other Benefits <li> <li> Pet Insurance <li> <li> Paid Virtual Training <li> <li> Remote work environment <li> <li> Opportunity for Professional Development <li> <ul> <p style=marginbottom200px> <p> <p style=marginbottom200px> <span style=fontsize110pt> <span style=fontfamilyCalibri sansserif> <b> <u> <span style=fontsize120pt> <span> About Continuum Global Solutions LLC <span> <span> <u> <b> <br> <span style=fontsize120pt> <span> Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide The companys Fortune500 clients rely on its vast expertise in customer care management Continuum Global Solutions leverages world class voice chat email and social technologies Continuum has more than 16000 employees in major international markets and serves tier1 clients across multiple industry verticals More information can be found at <b> <b> <span> <span> <a href=httpwwwcontinuumgblcom style=color0563c1textdecorationunderline> <b> <span style=fontsize120pt> <span> wwwcontinuumgblcom <span> <span> <b> <a> <b> <span style=fontsize120pt> <span> <span> <span> <b> <span> <span> <p> <p> <span style=fontsize110pt> <span style=fontfamilyCalibri sansserif> <span style=fontsize120pt> <span> Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity sex marital status sexual orientation disability militaryveteran status citizenship status genetic information or any other characteristic protected by applicable federal state or local laws <span> <span> <span> <span> <span style=fontsize110pt> <span style=fontfamilyCalibri sansserif> <span style=fontsize120pt> <span> Applicants have rights under Federal Employment Laws <a href=httpselpmcprods3useast2amazonawscompostersfederalFederalEnglishpdf style=color0563c1textdecorationunderline> Family and Medical Leave Act FMLA Equal Employment Opportunity EEO Employee Polygraph Protection Act EPPA <a> <span> <span> <span> <span> <p> <p> <p> <p> <span style=fontsize110pt> <span style=fontfamilyCalibri sansserif> <span style=fontsize120pt> <span> Continuum recruiting correspondence will always come from a talent acquisition representative with an official <b> continuumgbl <b> email address In addition our representatives will never ask for any form of payment from a candidate or new hire Please report suspicious activity to <span> <span> <a href=mailtoCorporateSecuritycontinuumgblcom style=color0563c1textdecorationunderline> <b> <span style=fontsize120pt> <span> CorporateSecuritycontinuumgblcom <span> <span> <b> <a> <span style=fontsize120pt> <span> <span> <span> <span> <span> <p> <p> <p> <p> <p> <div><p>
Sr. SOAR Engineer
Company: Optiv
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <div> If you are seeking a culture that supports growth fosters success and moves the industry forward find your place at Optiv As a marketleading provider of cyber security solutions Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services Our rich and successful history with our clients is based on trust serving more than 12000 clients of varying sizes and industries including commercial government and education We have the proven expertise to plan build and run successful security programs across Risk Management Cyber Digital Transformation Threat Management Security Operations Managed Services and Identity and Data Management <div> <div> <br> <div> <div> <b style=fontsize 24px> What you can expect from Optiv <b> <div> <div> A company committed to championing Diversity Equality and Inclusion through our Employee Resource Groups including ADAPT Abled and Disabled Allies Partnering Together Asian Employee Network Black Employee Network Latino Employee Network Optiv Pride LGBTQIA+ OVETS Optivs Veterans Engagement Team and Supporters and OWN Optiv Womens Network <div> <div> Worklife balance <div> <div> Professional training resources <div> <div> Creative problemsolving and the ability to tackle unique complex projects <div> <div> Volunteer Opportunities Optiv Chips In encourages employees to volunteer and engage with their teams and communities <div> <div> The ability and technology necessary to productively work remotelyfrom home where applicable <div> <div> <br> <div> <div> <br> <div> <div> <i style=fontsize 10px> Optiv is an equal opportunity employer All qualified applicants for employment will be considered without regard to race color religion sex gender identity sexual orientation national origin status as an individual with a disability veteran status or any other basis protected by federal state or local law Optiv respects your privacy By providing your information through this page or applying for a job at Optiv you acknowledge that Optiv will collect use and process your information which may include personal information and sensitive personal information in connection with Optivs selection and recruitment activities For additional details on how Optiv uses and protects your personal information in the application process click here to view our <i> <i> <u style=fontsize 10px> <a class=postingslink href=httpswwwoptivcomjobapplicantprivacynotice> Applicant Privacy Notice <a> <u> <i> <i style=fontsize 10px> If you sign up to receive notifications of job postings you may unsubscribe at any time <i> <div> <br> <div> <i style=fontsize 16px> This position will be fully remote and can be hired anywhere in the continental US <i> <div> <div> <br> <div> <div> The Sr SOAR Engineer will be responsible for development efforts across internal and client environments related to the automation platform Simplify amp TORQ The Sr SOAR Engineer will work closely with Management other engineers architects and clients to complete high profile critical services to Managed Services Clients Serve as a subject matter expert on automation initiatives staying in tune with client configurations availability requirements and requirements related to the delivery of all Managed Services This includes but is not limited to detection and response and platform management <div> <br> <ul> <li> <p> How youll make an impact <p> <p> <li> Lead development efforts by prioritizing clients work requests projects and service tasks <li> <li> Work closely with Management Service Delivery and other Senior Engineers in defining processes and procedures for internal projects <li> <li> Guide the design development and review of complex SOAR runbooks <li> <li> Analyzes and identifies areas of improvement with existing environment and documentation <li> <li> Act as the point of escalation for other engineers and provide guidance and mentoring <li> <li> Assist with client transition and onboarding activities related to SOAR <li> <li> Serve as a point of contact for Managed Services clients <li> <li> Provide remote consulting services via interactive client sessions to assist with implementation of SOAR and other automation vendor technologies <li> <p> <li> <li> <p> What were looking for <p> <p> <li> 5 years of SOAR experience working with a variety of SOAR technologies <li> <li> Strong Python PowerShell bash development skills <li> <li> Demonstrated experience with command line and shell scripting <li> <li> Demonstrated experience with data parsing <li> <li> 3rd party security tool integrations such as EDR SIEM SaaS IaaS IDaaS <li> <li> Familiarity working with threat intelligence products for enrichment of detection and response alerts <li> <li> College degree or equivalent with experience working in a Security Operations Center Managed Security or client network environment <li> <li> Information security knowledge in one or more areas to include Security Information and Event Management SIEM endpoint security products emailphishing products and case managementknowledge management systems such as ServiceNow <li> <li> Creating and maintaining documentation for all playbooks scripts integrations etc <li> <li> Excellent time management reporting and communication skills <li> <li> Superior developer problemsolving skills <li> <li> Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures eg Jira Confluence <li> <li> General security knowledge GIAC CISSP CCSE CISA HBSS NSA CEH Cisco Security Security + or other security certifications <li> <li> Knowledge of Linux and Windows Operating Systems is preferred <li> <li> Familiarity with DevOps JSON APIs etc <li> <p> <li> <ul><p>
Senior Frontend Engineer - Application
Company: Voltus
Location: USA
Posted Mar 15, 2024
<div><b style=fontsize 18px>About Voltus<b><div><div><span style=fontsize 11pt>Voltus mission is to be the Distributed Energy Platform that fulfills the promise of the energy transition The Voltus platform connects any distributed energy resource DER to any energy market across the US and Canada providing flexibility reliability and resilience to the grid while generating revenue for our partners By partnering with industry leaders and the DER ecosystem we are building the decarbonized distributed decentralized and digitized energy system of the future <span><div><div><br><div><div><span style=fontsize 11pt>Voltus is a remote and virtual company distributed across US Canada and abroad While this job is remote you must be within 4 hours of North American Eastern Time GMT1 to GMT9 <span><div><div><br><div><div><br><div><div><b style=fontsize 18px>About the Role<b><div><div><span style=fontsize 11pt>As a Senior Frontend Engineer on the Applications team you will build UIs and clientside web applications to help our team of energy market experts manage complex distributed resources in wholesale energy markets At the same time you will build apps to make our customers lives easier while they get paid for using less energy<span><div><div><br><div><div><span style=fontsize 11pt>You have experience with modern web development frameworks especially React and are comfortable working on the API layer when you need to You have the product chops to create beautiful customerfacing tools or functional internal tools and have the judgment to know which to build when You are bright gritty and good and you want to work with others like you<span><div><div><br><div><div><b style=fontsize 11pt>If you previously applied to the Frontend Engineer role but didnt hear back please reapply to this listing if you qualify for this Senior role minimum of 4 years of frontend development experience<b><div><br><br><div class=h3>What Youll Do<div><li style=>Contribute to our ever growing frontend ecosystem by building shared tooling and developing process and best practices<li><li style=>Create reusable frontend components for our budding design system<li><li style=>Work on the application and API layers for customerfacing and internal tools to process and understand our evergrowing pile of electricity demand data and market intelligence<li><li style=>Implement and follow engineering best practices including testing and continuous integration<li><li style=>Work with our product team and internal stakeholders to identify and solve internal and external user problems<li><br><br><div class=h3>Whats Important to Us<div><li style=>Minimum of 4 years of experience in Frontend development<li><li style=>Self initiated and curious someone who is always looking for ways to improve our applications and infrastructure<li><li style=>Can work independently and thoughtfully allocate time among projects<li><li style=>Communicates well with others especially important in a remote team<li><li style=>Interested in building positive and welcoming engineering culture <li><li style=>Cares about the environmental impact of reduced energy use<li><li style=>Interested in learning more about the energy industry<li><li style=>Familiarity with ReactRedux HTMLCSS ES2015+<li><li style=>Familiarity with some testing frameworks<li><li style=>Experience working in a dynamic team environment<li><br><br><div class=h3>Not Important to Us<div><li style=>Having a CS or engineering degree<li><li style=>Having lots of github contributions<li><br><br><div class=h3>Some not all Technologies We Use<div><li style=>Javascript Python Go<li><li style=>React Flask Goa<li><li style=>AWS Docker Nomad<li><li style=>Postgres Clickhouse Kafka<li><div><span style=fontsize 11pt>At Voltus we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity race nationality religion age sexual orientation veteran status disability status or marital status<span><div><img src=httpsremotivecomjobtrack1901182blankgifsource=publicapi alt=>
Specialist, Lead Generation
Company: GXO Logistics
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> <b> Logistics at full potential <b> <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> At GXO were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires You know that a positive work environment creates happy employees which boosts productivity and dedication On our team youll have the support to excel at work and the resources to build a career you can be proud of <span> <span> <p> <p> <p> <p class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> As a Lead Generation Specialist you will play a crucial role in driving business growth by identifying and qualifying potential customers to fuel our growth plans Your primary responsibility will be to generate highquality leads through various channels including research outreach and collaboration with marketing teams The successful candidate will have a keen understanding of the target market excellent communication skills and the ability to work collaboratively with sales and marketing teams <span> <span> <span> <p> <p class=paragraph> <p> <p> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <b> Pay benefits and more <b> <span> <span> <p> <p> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> We are eager to attract the best so we offer competitive compensation and a generous benefits package including full health insurance medical dental and vision 401k life insurance disability and more <span> <span> <p> <p> <p> <p> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <b> What youll do on a typical day <b> <span> <span> <p> <ul> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Conduct market research to identify potential customers and target demographics <span> <span> <li> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Utilize various tools and platforms to identify and compile a database of potential leads <span> <span> <li> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Stay updated on industry trends and competitors to identify new business opportunities <span> <span> <li> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Maintain accurate and uptodate records of lead interactions in the CRM system <span> <span> <li> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Regularly analyze and report on lead generation activities providing insights for improvement <span> <span> <li> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Work closely with the sales team to ensure a seamless handover of qualified leads <span> <span> <li> <li> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Collaborate with marketing teams to align lead generation efforts with overall marketing strategies <span> <span> <li> <li> <li> <ul> <p> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <b> What you need to succeed at GXO <b> <span> <span> <p> <p> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> At a minimum youll need <span> <span> <p> <ul> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> <span> <span style=colorblack> High School Diploma <span> <span> or <span> <span style=colorblack> equivalent related work or military experience <span> <span> <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> 1 year experience in lead generation or similar role <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Strong understanding of sales and marketing principles <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Excellent communication and interpersonal skills <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Analytical mindset with the ability to interpret data and generate insights <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Selfmotivated and able to work independently <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Ability to adapt to a fastpaced and dynamic work environment <span> <span> <span> <li> <ul> <p class=paragraph> <p> <p> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> Itd be great if you also have <span> <span> <p> <ul> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Bachelors degree in Business Marketing or equivalent related work or military experience <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> 3 years experience in lead generation or similar role <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Experience with SQL and statistical packages <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Experience in business intelligence andor data visualization tools including Microsoft Power BI <span> <span> <span> <li> <li class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <span style=verticalalignbaseline> Experience working in Supply Chain Industry <span> <span> <span> <li> <ul> <p class=paragraph> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <b> We engineer faster smarter leaner supply chains <b> <span> <span> <p> <p class=paragraph> <span style=colorffffff> <span style=fontsize110pt> <span calibri= sansserif= style=fontfamily> appcastrequest <span> <span> <span> <p> <p class=paragraph> <span style=colorffffff> <span style=fontsize110px> <span style=fontfamilyArial Helvetica sansserif> <b> LIJM4 <b> <span> <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> GXO is a leading provider of cuttingedge supply chain solutions to the most successful companies in the world We help our customers manage their goods most efficiently using our technology and services Our greatest strength is our global team energetic innovative people of all experience levels and talents who make GXO a great place to work <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> We are proud to be an Equal OpportunityAffirmative Action employer Qualified applicants will receive consideration for employment without regard to race sex disability veteran or other protected status <span> <span> <p> <p> <br> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> GXO adheres to CDC OSHA and state and local requirements regarding COVID safety All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> All applicants who receive a conditional offer of employment may be required to take and pass a preemployment drug test <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified All employees may be required to perform duties outside of their normal responsibilities from time to time as needed Review GXOs candidate privacy statement <a href=httpsjobsgxocomcontentPrivacyNotice target=blank> here <a> <span> <span> <p><p>
Engineering Manager - Economics
Company: Chainlink Labs
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> <p> <p> <p> <p> <strong> The Engineering Team <strong> <p> <p> At Chainlink Labs our engineering team pushes the scale and capabilities of decentralized applications across the industry The Chainlink Network holds gt70 market share in the oracle space solving realworld problems by enabling smart contracts to securely interact with offchain datacomputation <p> <p> <p> <p> We value talented and driven craftsmen who work collaboratively to tackle complex challenges deliver product impact and grow as builders Join us and shape the future of blockchain technology and decentralized finance <p> <p> <p> <p> <strong> About The Role <strong> <p> <p> Chainlink decentralized oracle networks provide tamperproof inputs outputs and computations to support advanced smart contracts on any blockchain As the ecosystem continues to grow at an explosive pace we are building the infrastructure to further secure the reliability of our networks and incentivize good behavior <p> <p> <p> <p> As an Engineering manager on the Economics team you will lead and grow a team of up to eight engineers to build the economics protocol that further secures Chainlink products while rewarding participants You will work closely with all functions at Chainlink from engineering product operations community finance and more to ensure the team releases easy to use and manage smart contract driven products that furthers the cryptoeconomic security of the Chainlink ecosystem Your core team will be composed of smart contract and software engineers and you will report to the engineering lead of Economics amp Ecosystems <p> <p> <p> <p> <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Supporting up to eight engineers enabling them to be high impact and catalyzing their growth <p> <li> <li> <p> Leveraging a deep understanding of both product and engineering to ensure the team is building an economics protocol that adds cryptoeconomic security to Chainlink products <p> <li> <li> <p> Building economic products end to end including tooling monitoring and alerting and user facing UI <p> <li> <li> <p> Work closely with product leadership and a wide breadth of nontechnical stakeholders to ensure the team is meeting business goals aligning on scope and setting clear expectations on delivery timelines <p> <li> <li> <p> Ensuring continuity of work and focus in an ecosystem that evolves quickly and demands adaptability <p> <li> <li> <p> Work closely with engineers on team process project management and team health to ensure high productivity and morale <p> <li> <li> <p> Contribute technically to projects including code reviews and occasionally coding <p> <li> <li> <p> Hire great engineers that level up the team and Chainlink Labs <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Minimum of 5 years experience in software engineering with at least 2 years in a leadership or managerial role <p> <li> <li> <p> Servant leadership mindset and an ability to inspire and motivate others <p> <li> <li> <p> Ability to work on a globallydistributed team with a high degree of ownership <p> <li> <li> <p> Experience leading the delivery of multiple highly impactful products end to end on time with a high quality bar <p> <li> <li> <p> Experience working with technical and nontechnical stakeholders successfully aligning and setting expectations on scope and delivery <p> <li> <li> <p> Experience navigating ambiguous and changing product requirements and successfully delivering a winning product <p> <li> <ul> <p> <p> <p> <strong> Preferred Requirements <strong> <p> <ul> <li> <p> Proficiency in solidity typescript golang React SQL <p> <li> <li> <p> Experience developing smart contracts that secured meaningful value onchain <p> <li> <li> <p> Experience building highly reliable products that served a global user base <p> <li> <li> <p> Experience working with a team located across multiple time zones <p> <li> <li> <p> Active participant in the blockchain ecosystem as a user <p> <li> <ul> <p> <p> <p> <p> <p> <em> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST <em> <p> <p> <p> <p> <strong> Commitment to Equal Opportunity <strong> <p> <p> Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> <p> <p> <p> <p> <strong> Global Data Privacy Notice for Job Candidates and Applicants <strong> <p> <p> Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required <p><p>
Customer Experience Associate - Oncology
Company: Natera
Location: USA
Posted Mar 15, 2024
<p><strong>POSITION SUMMARY<strong><br>The Customer Experience Associate will support Nateras Oncology division and provides world class service to domestic customers consisting of<br>medical professionals patients and cross functional internal and external teams This position primarily consists of<br>receiving inbound customer calls along with managing multiple internal work queues<p> <p><strong>PRIMARY RESPONSIBILITIES<strong><br>● Develop knowledge and skills through formal training and apply it to complete multiple tasks<br>● Respond promptly to internal and external customer inquiries<br>● Answer all incoming calls promptly and professionally with an emphasis on providing an exceptional<br>customer experience<br>● Document all information thoroughly and accurately<br>● Deals directly with internal and external customers via telephone and electronic channels to research and<br>resolve issues <br>● Supports Territory Managers team to assist in improving test TAT<br>● Supports and processes cases with exception processes<br>● Familiarity with all oncology tests performed by Natera including samples needed TAT to results all<br>required patient health information proper completion of request forms and required waivers<br>● Works on moderately difficult special projects that requires judgment in resolving issues and other duties as<br>assigned to meet business needs<br>● This role works with PHI on a regular basis both in paper and electronic form and has access to various<br>technologies to access PHI paper and electronic in order to perform the job<br>● Must maintain a current status on Natera training requirements<p> <p><br><strong>QUALIFICATIONS<strong><br>● Two year degree andor 3 years minimum customer service experience undergraduate degree desired<br>● Must complete training relating to HIPAAPHI privacy General Policies and Procedure Compliance training<br>and security training as soon as possible but not later than the first 30 days of hire<p> <p><br><strong>KNOWLEDGE SKILLS AND ABILITIES<strong><br>● Excellence in deescalating customer behavior<br>● Problem analysis and problem solving skills<br>● Adaptability to change and selfstarter<br>● Knowledge of customer service principles and practices<br>● Experience in both phone and written customer support<br>● Knowledge of administrative procedures and protocols<br>● Knowledge of numeric oral and written language applications<br>● Intermediate knowledge in Microsoft office apps and typing with excellence in spelling and grammar<br>● Excellence in attention to detail and organization skills<br>● Ability to maintain professionalism at all times<p> <p><strong>PREFERRED SKILLS AND EXPERIENCE <strong><br>● Experience with Salesforce ServiceCloud laboratory information management systems customer portals<br>efax secure email and cloud based call center functionalities<br>● Problem analysis and problem solving<br>● Data collection and maintenance<br>● Bilingual a plus<p> <p> <p> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description>The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years amp depth of experience certifications and specific office location This may differ in other locations due to cost of labor considerations<div><div class=title>Remote USA<div><div class=payrange><span>$2196<span><span class=divider><span><span>$2196 USD<span><div><div><div><div class=contentconclusion><p><strong>OUR OPPORTUNITY<strong><p> <p>Natera™ is a global leader in cellfree DNA cfDNA testing dedicated to oncology womens health and organ health Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer healthier lives<p> <p>The Natera team consists of highly dedicated statisticians geneticists doctors laboratory scientists business professionals software engineers and many other professionals from worldclass institutions who care deeply for our work and each other When you join Natera youll work hard and grow quickly Working alongside the elite of the industry youll be stretched and challenged and take pride in being part of a company that is changing the landscape of genetic disease management<p> <p><strong>WHAT WE OFFER<strong><p> <p>Competitive Benefits Employee benefits include comprehensive medical dental vision life and disability plans for eligible employees and their dependents Additionally Natera employees and their immediate families receive free testing in addition to fertility care benefits Other benefits include pregnancy and baby bonding leave 401k benefits commuter benefits and much more We also offer a generous employee referral program<p> <p>For more information visit <a href=22httpwwwnateracom22 rel=nofollow>wwwnateracom<a><p> <p>Natera is proud to be an Equal Opportunity Employer We are committed to ensuring a diverse and inclusive workplace environment and welcome people of different backgrounds experiences abilities and perspectives Inclusive collaboration benefits our employees our community and our patients and is critical to our mission of changing the management of disease worldwide<p> <p>All qualified applicants are encouraged to apply and will be considered without regard to race color religion gender gender identity or expression sexual orientation national origin genetics age veteran status disability or any other legally protected status We also consider qualified applicants regardless of criminal histories consistent with applicable laws<p> <p><em>If you are based in California we encourage you to read this important information for California residents <em><p> <p>Link <a href=22httpswwwnateracomnoticeofdatacollectioncaliforniaresidents22 rel=nofollow target=blank>httpswwwnateracomnoticeofdatacollectioncaliforniaresidents<a><p> <p>Please be advised that Natera will reach out to candidates with a <a href=22httpnateracom22 rel=nofollow target=blank>nateracom<a> email domain ONLY Email communications from all other domain names are not from Natera or its employees and are fraudulent Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team Natera takes cyber crimes seriously and will collaborate with law enforcement authorities to prosecute any related cyber crimes<p> <p>For more information<br> <a href=22httpswwwbbborgarticletips12261bbbtipemploymentscams22 rel=nofollow target=blank>BBB announcement on job scams<a> <br> <a href=22httpswwwfbigovinvestigatecyber22 rel=nofollow target=blank>FBI Cyber Crime resource page<a> <p><div><img src=httpsremotivecomjobtrack1901112blankgifsource=publicapi alt=>