Open Continuous Announcement Jobs in USA
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Bilingual Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representatives CSR serve as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds voice to the client and provide the connection between our Sales and Operations teams Our CSRs possess a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds exemplary customer brand <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a 4 week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Representative role is a remote position <span><p> <p class=p1><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a bestinclass customer service experience over the phone by responding to client requests anticipating unstated needs and educating them on our programs<span><li> <li style=><span style=fontweight>Through demonstrated effective listening analyze client problems and provide information and solutions in a timely and efficient manner<span><li> <li style=><span style=fontweight>Employs strong interpersonal skills to handle difficult calls courteously and professionally<span><li> <li style=><span style=fontweight>Thoroughly documents request outcomes for accurate tracking and analysis<span><li> <li style=><span style=fontweight>Work efficiently and effectively to independently resolve client requests both as a team and independently<span><li> <li style=><span style=fontweight>Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner<span><li> <li style=><span style=fontweight>Operates a desktop computer to obtain and extract information documents information activities and changes in the CRM database Client Relationship Management System for client accounts<span><li> <li style=><span style=fontweight>Utilizes appropriate resource materials to effectively and accurately interpret respond and resolve client inquiries and problems<span><li> <li style=><span style=fontweight>Handle a high volume of clients in a work from home call center environment<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>12 years in sales or customer service Contact andor Call Center background a bonus<span><li> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish Required<span><li> <li style=><span style=fontweight>Technical proficiency with Client Relationship Management system CRM<span><li> <li style=><span style=fontweight>Strong customer service orientation<span><li> <li style=><span style=fontweight>Strong communicator Includes listening verbal amp written communication <span><span style=fontweight>c<span><span style=fontweight>ourteous and professional active listening skills is a must <span><li> <li style=><span style=fontweight>Effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks and time <span><li> <li style=><span style=fontweight>Ability to understand and empathize with customer issues<span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907751blankgifsource=publicapi alt=>
Senior Product Manager
Company: BetterUp
Location: USA
Posted Apr 16, 2024
BetterUp, a company focused on human transformation, offers a unique employer-employee relationship. They provide a personal BetterUp Coach, a development plan, a trained and coached manager, and a supportive team. The work is meaningful and fulfilling, but not for everyone. They are seeking a Senior Product Manager to design and build product experiences that enable professional coaching at scale. The role involves crafting transformational user experiences, delivering product and process innovation, and partnering with designers and engineers. The ideal candidate has a computer science degree, MBA, or advanced psychology degree, 5-7 years of Product Manager experience, and a passion for their mission.
LSW (Masters of Social Work)
Company: Thriveworks
Location: USA
Posted Apr 16, 2024
Thriveworks Counseling, a national private practice group with locations in 48 states, is seeking individuals pursuing Pennsylvania State Licensure as a LCSW. The company emphasizes client accessibility, integrity, and quality care. They offer full-time availability, free clinical supervision, a W2 employment model with guaranteed pay, benefits, and a supportive team culture. The compensation for this position ranges from $40,000 to $55,000. Thriveworks values diversity and encourages diverse candidates to apply.
Manager, Analytics
Company: Publicis Groupe
Location: USA
Posted Apr 17, 2024
<br><br><div class=h3>Company Description<div><p>Founded in 1994 the PlowShare Group PlowShare works <strong>exclusively with nonprofit organizations government agencies and their partners<strong> Our mission is to harness the power of communications for social good Our core expertise as a fullservice communications agency and consultancy includes unique capabilities in Public Service Announcement PSA creative development distribution services and monitoring and reporting <p><p>Acquired in 2017 by Publicis Groupe PlowShare now brings the full suite of marketing services to our clients and an array of career path options to our employees Present in over 100 countries and employing nearly 80000 professionals Publicis Groupe is the third largest communications group in the world Publicis Groupe is listed on the Euronext Paris FR0000130577 and is part of the CAC 40 index Active across the entire value chain Publicis Groupe offers its major clients a transversal unified and fluid model allowing them access to all the Groupes tools and expertise around the world through the mantra The Power of One<p><br><br><div class=h3>Job Description<div><p>At PlowShare Group the role of media analytics will be to go beyond the standard practice of measuring and achieving campaign and client goals Our mission in media analytics will be to deliver those results and use them as a force in rebuilding trust between our core institutions whether in government or public service and the people that they serve The media analytics team helps us do that by codeveloping and fostering a functional and transparent media organization dedicated to that same mission of service that will deliver the right messages to those in the most need them within environments and entities that in those values and will work toward rebuilding that trust with us <p><p>Reporting to the SVP Data Innovations and sitting alongside the media planning team Plowshares Analytics Manager will be responsible for the development and management of PlowShare Group Dashboards and Reports At PlowShare transparency is key to our success and in this role you will have the opportunity to apply your data and analytics experience to develop data products to drive client success and to influence media planning and operations for clients and internal teams The Analytics Manager will be tasked with implementing Data and Analytics best practices across multichannel and multiplatform digital media campaigns for PlowShare clients<p><p><u>Core Responsibilities<u><p><ul style=><li style=>The Analytics Manager will be responsible for the Data Governance and Dashboard development of PlowShare client digital media campaigns This includes troubleshooting data issues as they arise during the course of campaigns and adding data from new platforms as campaigns are launched<li><li style=>Data governance of advertising technology ad serving and platform management across programmatic media SEM and social media<li><li style=>Responsible for Data and Analytics best practices across PSG clients<li><li style=>Collaboration with Media teams and clients on campaign delivery and analysis<li><li style=>Measurement of specialized media programs in collaboration with the Media Development and partnerships team<li><li style=>Responsible for client and campaign reporting analysis and data management<li><li style=>Client assistance on backend technical needs such as pixel management ad tracking and encodement or other media buying and campaign reporting technical needs<li><li style=>Identify the technology or tools needed to support campaign implementation in addition to other software or hardware that may assist in client advertising support and analysis<li><li style=>Demonstrate Data and Analytics transparency and build trust a central source of truth with clients and internal stakeholders<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5+ years in the advertisingmarketingmediacommunications agency industry with proven experience in successfully developing dashboards managing data amp analytics reports and data governance of digital media advertising campaigns<li><li style=>Minimum of 5+ years setting up and managing data governance through APIs and manual data integrations of Google Ads DV 360 The Trade Desk Conversant DoubleClick FacebookInstagram Snapchat and other social networks<li><li style=>Minimum of 5+ years developing dashboards and reports in a data visualization platform in Datorama or another dashboarding tools eg LookrTableau<li><li style=>Minimum of 5+ years developing reporting presentations for midcampaign post campaign and QBRs<li><li style=>Comprehensive experience with the Data amp Analytics of earned owned shared and paid media<li><li style=>Possess strong analytical skills and the ability to interpret campaign performance data and provide insights and optimization recommendations<li><li style=>Strong communication skills and be comfortable presenting data amp analytics ideas to internal and client stakeholders<li><li style=>Passionate about the constantly changing world of media with ability to drive thought leadership for clients and the agency<li><li style=>Collaborative approachattitude<li><li style=>Experience with Lookr Funnel or similar ETL solutions<li><ul><br><br><div class=h3>Additional Information<div><p>The Power of One starts with our people To do powerful things we offer powerful resources Our bestinclass wellness and benefits offerings include<p><ul style=><li style=>Paid Family Care for parents and caregivers for 12 weeks or more<li><li style=>Monetary assistance and support for Adoption Surrogacy and Fertility<li><li style=>Monetary assistance and support for pet adoption<li><li style=>Employee Assistance Programs and HealthWellnessComfort reimbursements to help you invest in your future and worklife balance<li><li style=>Tuition Assistance<li><li style=>Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more<li><li style=>Matching Gifts programs<li><li style=>Flexible working arrangements<li><li style=>Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year based upon eligibility<li><li style=>Business Resource Groups that support multiple affinities and alliances<li><ul><p><em>The benefits offerings listed are available to eligible US Based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents<em><p><p>Plowshare is an Equal Opportunity Employer Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances<p><p>If you require accommodation or assistance with the application or onboarding process specifically please contact <a href=mailtohrcomplianceusmspubliciscom rel=nofollow>hrcomplianceusmspubliciscom<a><p><p>All your information will be kept confidential according to EEO guidelines<p><p>Compensation Range $81500 $137500 annually This is the pay range the Company believes it will pay for this position at the time of this posting Consistent with applicable law compensation will be determined based on the skills qualifications and experience of the applicant along with the requirements of the position and the Company reserves the right to modify this pay range at any time For this role the Company will offer medical coverage dental vision disability 401k and paid time off The Company anticipates the application deadline for this job posting will be 5152024<p><img src=httpsremotivecomjobtrack1906997blankgifsource=publicapi alt=>
Sr. Technical Writer
Company: Redpanda Data, Inc
Location: USA
Posted Apr 16, 2024
<div class=contentintro><div><em><strong>We are a team of doers seasoned engineers hackers and builders working on the future of streaming data<br><br><strong><em><div> <div><em>Funded by premier investors including GV and Lightspeed Redpanda is building the streaming data platform for developers Were evolving streaming beyond the Apache Kafka® protocol into a unified engine of record that delivers a categorical reduction in complexity wickedfast performance onboard Wasm transforms and transparent tiered storage that gives consumers access to both realtime and historical data from a single API<em><div> <div class=h6 style=paddingleft> <div><div><p><strong><em>About the Role<em><strong><strong><em> <em><strong><p> <p>We are building our documentation team and are looking for a Technical Writer to help lead the endtoend vision strategy and implementation of Redpanda products Reporting to the Technical Writing Manager you will document multiple functional areas of Redpanda products including all aspects of security data balancing and cluster configuration You will advocate for the user experience of our products including the core streaming platform and cloud SaaS areas spearhead a usercentric approach and help lead product strategy You will be a foundational member of the documentation team helping to build processes and drive strategy This is an opportunity to work closely with product and engineering leadership and teams at a fastgrowing wellfunded startup<p> <p><strong><em>You Will<em><strong><p> <ul style=> <li style=>Collaborate with engineering teams to discuss technologies and workflows and create topnotch documentation<li> <li style=>Write format and edit content including security configurations cluster configuration and Redpanda Cloud content<li> <li style=>Contribute to web content designa content design background is a plus<li> <li style=>Facilitate knowledge sharing throughout our engineering product management and design teams and help produce accurate wellwritten communications<li> <li style=>Partner with content specialists to define documentation standards and best practices<li> <li style=>Participate in assessing and proposing software and methods to continuously improve our documentation processes<li> <li style=>Write and revise contenttest features with the customer experience as the primary driver<li> <li style=>Engage in community discussions with OSS prospective and paying customers<li> <li style=>Be part of a diverse remote distributed team<li> <ul> <p><strong><em>You Have<em><strong><p> <ul style=> <li style=>4+ years of experience writing technical documentation for an external developer audience<li> <li style=>Familiarity with basic software security fundamentals <li> <li style=>Ability to distill complex technical concepts into clear comprehensive developerfocused documentation<li> <li style=>Recent experience working in a docsascode environment <li> <li style=>Understand and have worked on Git opensource development AsciidocAntora frontend web development<li> <li style=>Experience working with open source technologies and communities<li> <li style=>Read and code in languages such as Java golang or Python and YAMLfamiliarity with data streaming andor Apache Kafka a plus<li> <li style=>Excellent information architecture and information design skills<li> <li style=>Familiar working with Apache Kafka® event streaming databases or distributed systems<li> <li style=>Rabid desire to help our customers get the information they need quickly and easily<li> <li style=>Excellent writing editing and verbal communication skills<li> <ul> <p> <p> <p><em>US base salary range for this role is $144000 $170000 CA NY WA and $125000 $148000 other US locations Our salary ranges are determined by role level and location As a remotefirst company we strive to consider each candidates jobrelated skills location experience relevant education or training to determine individual base salary Your talent partner will share more about the specific salary range for your preferred location during the hiring process<em><p><div class=contentconclusion><p><em>Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day as well as by the solo dev prototyping a React application on her laptop Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe<br>Join Redpanda if youd enjoy being part of a fastmoving 100 remote organization with team members around the globe and a culture based on trust transparency communication and kindness <em><p> <div class=h6 style=paddingleft><em>LIRemote<em><div><div><img src=httpsremotivecomjobtrack1906204blankgifsource=publicapi alt=>
DBA Team Manager
Company: Percona
Location: USA
Posted Apr 16, 2024
Percona Managed Services is a world-class team of database engineers passionate about tackling complex database environments. They excel technically and strive to improve and optimize customer environments. The company emphasizes a culture of high performance and continuous improvement, and offers flexible working hours, remote work freedom, and a collaborative culture.
Senior Product Manager - Forms for Salesforce
Company: Formstack
Location: USA
Posted Apr 16, 2024
Formstack is seeking a Senior Product Manager for Formstack Forms for Salesforce. The ideal candidate will have a deep understanding of the Salesforce ecosystem and a proven track record in delivering successful SaaS B2B products. The role involves leading the strategic direction and development of the native Forms product within Salesforce, fostering autonomy, ownership, collaboration, and ongoing learning within the team. Responsibilities include defining the product vision and strategy, conducting continuous discovery to understand evolving customer needs, collaborating cross-functionally, prioritizing feature enhancements, and driving product adoption within the Salesforce community. The company offers a remote-first environment, a community for learning and growth, and competitive benefits.
Sr. Security Architect, Access Mgmt.
Company: Guidepointsecurity
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p>GuidePoint Security provides trusted cybersecurity expertise solutions and services that help organizations make better decisions and minimize risk By taking a threetiered holistic approach for evaluating security posture and ecosystems GuidePoint enables some of the nations top organizations such as Fortune 500 companies and US government agencies to identify threats optimize resources and integrate bestfit solutions that mitigate risk<p><div><div>GuidePoint Security is growing and hiring a PAM Architect CyberArk to join our virtual team on a fulltime basis <div> <div> <div> <div> <div class=prichtextsection><strong>Responsibilities<strong><div> <ul class=prichtextlist style=> <li style=>Provide advanced architecture and engineering support to automate and administer identity access requirements into all enterprise information systems for both authentication and authorization Including Workforce Customer Identity solutions Life Cycle Management<li> <li style=>Architecture of application integrations with APIsSDKsWidgets<li> <li style=>Drive planning and execution of identity management roadmaps and technology enhancements<li> <li style=>Create and maintain documentation related to identity processes procedures and infrastructure<li> <li style=>Assess current applications and architecture to ensure current implementations align with industry guidelines best practices and managementapproved standards<li> <li style=>Architect plans for implementing customers directives most securely with the least disruption<li> <li style=>Assist implementation teams with the design implementation and troubleshooting of identity technologies Provide identity guidance and requirements to technology teams when no solution is currently available<li> <ul> <div class=prichtextsection><strong>Requirements<strong><div> <ul class=prichtextlist style=> <li style=>Experience gained through college degree programs andor certifications in the listed disciplines information systems computer science and system analysis with an emphasis on information technology or equivalent experience<li> <li style=>4 years of information technology administration experience or equivalent combination of work and educational experiences<li> <li style=>1 3 years Designing and implementing identity solutions<li> <li style=>Intermediate to advanced knowledge of identity technologies and concepts<li> <li style=>Intermediate to advanced knowledge of Okta Ping Identity Active Directory SingleSignOn SSO OIDC SAML and Federated Identities<li> <li style=>Intermediate to advanced knowledge of Life Cycle Management automations with Okta OIN Okta Workflows PingOne integrations PingOne DaVinci and custom SCIM connections<li> <li style=>Intermediate to advanced knowledge of data mapping and transformation<li> <li style=>Proven knowledge of identity frameworks and the deployment of various identity models within an enterprise setting<li> <li style=>Enhances security team accomplishments and competence by planning the delivery of solutions answering technical and procedural questions for less experienced team members teaching improved processes and mentoring team members<li> <li style=>Plans security systems by evaluating identity technologies developing requirements for identity access and automated administration adhering to industry standards<li> <li style=>Prepares system security reports by collecting analyzing and summarizing data and trends<li> <li style=>Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value<li> <ul> <div> <div> <div> <div><strong>Education Certifications Requirements<strong><div> <div> <p> BS degree in computer science management information systems or equivalent experience <br> Relevant vendor certifications a plus <p> <div><div class=contentconclusion><p><strong>We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling At times your email may block our communication with you Please be sure to check your SPAM folder so that you dont miss updates on your application<strong><p> <p><strong><br>Why GuidePoint<br><br><strong>GuidePoint Security is a rapidly growing profitable privatelyheld value added reseller that focuses exclusively on Information Security Since its inception in 2011 GuidePoint has grown to over 900 employees established strategic partnerships with leading security vendors and serves as a trusted advisor to more than 3500 customers<p> <p>Firmlydefined core values drive all aspects of the business which have been paramount to the companys success and establishment of an enjoyable workplace atmosphere At GuidePoint your colleagues are knowledgeable skilled and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity <p> <p>This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation<br><br><strong>Some added perks<strong><p> <ul style=> <li style=>Remote workforce primarily US based only some travel may be required for certain positions working onsite may be required for Federal positions<li> <li style=>100 employerpaid medical premiums employee only $0 deductible and HSA plans along with 75 employerpaid family contributions<li> <li style=>100 employerpaid dental premiums employee only along with 75 employerpaid family contributions<li> <li style=>12 corporate holidays and a Flexible Time Off FTO program<li> <li style=>Healthy mobile phone and home internet allowance<li> <li style=>Eligibility for retirement plan after 2 months at open enrollment<li> <li style=>Pet Benefit Option<li> <ul> <p> <p><div><img src=httpsremotivecomjobtrack1907073blankgifsource=publicapi alt=>
Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds caring voice to the client and guide them from enrollment through graduation Our Customer Service Representative possesses a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds white glove service standard <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a four week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Specialist role is a remote position <span><p> <p><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests anticipating unstated needs and educating them on our programs in a remote call center environment<span><li> <li style=><span style=fontweight>Proactively identify analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship<span><li> <li style=><span style=fontweight>Exhibit strong writtenverbal communication skills excel at customer interaction and deliver practical solutions <span><li> <li style=><span style=fontweight>Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner<span><li> <li style=><span style=fontweight>Work independently and with a team to drive retention of clients through bolstering product knowledge and providing bestinclass service at all times<span><li> <li style=><span style=fontweight>Operate navigate and troubleshoot a desktop computer to obtain and extract information research through multiple computer programssystems simultaneously and document information activities and changes in the CRM database Client Relationship Management System for client accounts <span><span style=fontweight>Apply various troubleshooting techniques to resolve complicated technical or configuration issues<span><li> <li style=><span style=fontweight>Continuously learn interpret and utilize company and industry knowledge practices and procedures to deliver accurate and uptodate solutions<span><li> <li style=><span style=fontweight> Meet and exceed client centric performance expectations focused around quality of service and efficiency<span><li> <li style=><span style=fontweight>Engage with feedback to leader and team to collaborate and streamline workflows<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish preferred not required <span><li> <li style=><span style=fontweight>Strong technical aptitude and ability to learn and navigate complex systems<span><li> <li style=><span style=fontweight>Excellent communication skills written verbal and listening<span><li> <li style=><span style=fontweight>You operate with understanding active listening patience empathy and kindness to customers<span><li> <li style=><span style=fontweight>Strong interpersonal skills and can independently handle routine and complex client inquiries<span><li> <li style=><span style=fontweight>Have a peoplefocused approach and solution mindset youre an effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks <span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907750blankgifsource=publicapi alt=>
Head of Engineering
Company: Secoda
Location: USA
Posted Apr 16, 2024
<p style=minheight15em>Secoda makes the experience of exploring and using data as intuitive fast and useful as using Google Search When hiring we prioritize candidates who are ambitious selfstarters and great teammates We have a deep sense of ownership and believe every employee should have an impact on Secoda and its mission<p><p style=minheight15em><p><p style=minheight15em>We are hiring a Head of Engineering to join our engineering team and contribute significantly to our success Youll collaborate closely with crossfunctional teams shaping our core platform improving performance and influence our engineering roadmap We value your problemsolving skills technical acumen and ability to communicate complex ideas We prioritize your potential passion for learning and commitment to quality and velocity that will bring meaningful impact and help shape Secoda<p><p style=minheight15em><p><p style=minheight15em><strong>What Youll Do<strong><p><p style=minheight15em>As the Head of Engineering at Secoda you will play a critical role in our company You will<p><ul style=><li style=><p style=minheight15em>Lead mentor and scale the engineering team fostering a culture of high performance quality and velocity<p><li><li style=><p style=minheight15em>Collaborate with crossfunctional teams including Product Design and Customer Success to shape and execute the product and engineering roadmap ensuring our solutions meet customer needs and drive significant value<p><li><li style=><p style=minheight15em>Drive technical strategy and architecture decisions staying ahead of scale challenges and technological advancements<p><li><li style=><p style=minheight15em>Champion engineering best practices ensuring our platforms reliability security and performance<p><li><li style=><p style=minheight15em>Play a crucial role in recruitment hiring and nurturing top engineering talent building a diverse and inclusive team<p><li><li style=><p style=minheight15em>Act as a key stakeholder in strategic decisions leveraging data to guide technology choices and business direction<p><li><li style=><p style=minheight15em>Foster a culture of ownership where every team member feels empowered and accountable for the success of our platform and our customers<p><li><ul><p style=minheight15em><strong>Who You Are<strong><p><ul style=><li style=><p style=minheight15em>You have 10+ years of experience in software engineering with a significant portion in a leadership role ideally in a startup environment<p><li><li style=><p style=minheight15em>You have a proven track record of building leading and scaling engineering teams in fastpaced environments<p><li><li style=><p style=minheight15em>You excel in strategic planning able to align technology with business goals driving significant product and technological advancements<p><li><li style=><p style=minheight15em>You are a strong communicator capable of articulating complex technical concepts to both technical and nontechnical stakeholders<p><li><li style=><p style=minheight15em>You embody Secodas core values with a passion for data a customerfirst mindset and a commitment to excellence in everything you do<p><li><ul><p style=minheight15em><strong>Nice to Have<strong><p><ul style=><li style=><p style=minheight15em>Background in our core technologies React TypeScript Python Django Postgres and AWS<p><li><li style=><p style=minheight15em>Familiarity with data tools such as Snowflake BigQuery Tableau Looker Mode dbt and Fivetran<p><li><li style=><p style=minheight15em>Experience navigating the unique challenges of earlystage startups<p><li><ul><p style=minheight15em><strong>What We Offer<strong><p><ul style=><li style=><p style=minheight15em>Competitive salary and equity<p><li><li style=><p style=minheight15em>Unlimited paid time off<p><li><li style=><p style=minheight15em>Flexible working environment with a remote and hybrid model<p><li><li style=><p style=minheight15em>Comprehensive health benefits<p><li><li style=><p style=minheight15em>Home office stipend and learning and development budget $1000 per year<p><li><li style=><p style=minheight15em>Regular company offsites and team events<p><li><li style=><p style=minheight15em>Generous parental leave policy<p><li><ul><p style=minheight15em><strong>Who we are <strong><p><ul style=><li style=><p style=minheight15em>Curious We lead with a genuine interest in customers data and the unknown We work hard to understand other points of view and ask great questions to investigate what is right<p><li><li style=><p style=minheight15em>Tough Resilience is key in the unpredictable startup landscape We embrace audacious goals understanding that occasional setbacks serve as opportunities to refine our abilities<p><li><li style=><p style=minheight15em>Humble We embody humility eschewing arrogance and complacency while fostering an inclusive atmosphere for all We remain open to change recognizing that many of our existing practices may require improvement<p><li><li style=><p style=minheight15em>Analytical We are data driven Our commitment to datadriven decisionmaking ensures that we are precise informed and effective in our actions We rely on data to guide our strategies and measure our success<p><li><li style=><p style=minheight15em>Ambitious We aim for excellence with ambition not arrogance We nurture inclusivity and remain open to improving our practices on our journey to be our best<p><li><ul><p style=minheight15em><strong>How we work<strong><p><ul style=><li style=><p style=minheight15em>Win together We work and collaborate and celebrate as a team We leave ego at the door and prioritize the outcomes of the group over individual achievements<p><li><li style=><p style=minheight15em>Customer First We are always optimizing the customers experience we put ourselves in the customers shoes and always deliver nothing less than the best for our customers<p><li><li style=><p style=minheight15em>Lightning fast We focus on what matters most make fast initial progress and iterate toward the best outcome We dont get caught in analysis paralysis we make decisions using imperfect information with reliable frameworks<p><li><li style=><p style=minheight15em>Pixel Perfect We take immense pride in our work and strive for excellence in everything we do From the smallest tasks to the most significant projects we pay attention to detail and aim for the highest standards of quality<p><li><li style=><p style=minheight15em>Own it We dont wait for problems to arise we proactively identify and address potential issues<p><li><li style=><p style=minheight15em>Puzzle Pieces We respect each persons unique strengths and ways of thinking In our team everyones contribution is welcome and valued Our uniqueness sparks creativity leading to innovative ideas and solutions<p><li><ul><img src=httpsremotivecomjobtrack1906863blankgifsource=publicapi alt=>
Financial Industry Cards & Payments Consulting Manager
Company: NTT DATA
Location: USA
Posted Apr 16, 2024
NTT DATA Services is seeking a Financial Services Consulting Manager with extensive experience in Card and Payments industry systems architecture and technology ecosystems. The role involves supporting client engagements, participating in architecture consulting, providing architectural support, producing conceptual and logical architectures, supporting the creation of technology blueprints and roadmaps, facilitating discussions, managing end-to-end project execution, and meeting deadlines. The ideal candidate should have 5+ years of experience in various payment areas, including Real Time Payments, Mobile Wallets, Payment Hubs, card tokenization schemes, ISO 20022 Standards, and Open Banking. Experience with Payment APIs, Payment Platforms, and leading implementations of Payment APIs and Payment Platforms is also required. Preferences include an MBA, experience with new and emerging digital payment capabilities, management consulting industry experience, and experience in an external client-facing role.
Quality Assurance Automation Engineer
Company: Creyos
Location: USA
Posted Apr 16, 2024
<p><strong>Quality Assurance Automation Engineer<strong><p><p><p><p><strong>About Cambridge Brain Sciences<strong><p><p>At Cambridge Brain Sciences our fastgrowing team builds and delivers an industry leading global Healthtech solution for practitioners who do important work to support cognitive and brain health Our team includes engineers developers QA and designers from around the world and we want you to engage to develop best practices and innovative solutions for development implementation scalability and security<p><p><p><p><strong>What will you do<strong><p><ul style=> <li style=>Contribute to our manual and automation testing strategy<li> <li style=>Create manual and automation testing scenarios to identify problems and solutions in relation to application features back end data integrity customer and vendor integrations and regulatory compliance requirements<li> <li style=>Develop and maintain functional test cases integration test cases and test artifacts including program code for automated scripts and test data<li> <li style=>Review functional specifications for new and existing features and determine the requirements for executing end to end use cases including manual and automated regression testing<li> <li style=>Adhere to our formal workflow and recommend improvements where appropriate execute manual and automated test cases to validate functionality and regulatory compliance inspect and enhance code quality report test results<li> <li style=>Act as an intermediate tester working closely with our Product team and Tech team to prepare collaborative solutions<li> <ul><p><p><p><strong>Your background includes<strong><p><ul style=> <li style=>35 years of working experience<li> <li style=>Bachelors degree in Computer Science or equivalent<li> <li style=>Independent passionate transparent creative collaborative and flexible<li> <li style=>Excellent understanding and knowledge of software quality assurance practices<li> <li style=>Experience in TDD BDD continuous integration and code review practices<li> <li style=>Experience working in an Agile environment<li> <li style=>Experience with OO programming<li> <li style=>Demonstrated ability to originate and maintain procedures and technical documentations that strikes an appropriate balance between complexity and accessibility able to communicate complex concepts to all audiences irrespective of the subject matter or the readers background<li> <li style=>Extensive hands on experience with Ruby on Rails Capybara Selenium Javascript HTML CSS Cucumber Gherkin Rspec and FactoryBot<li> <li style=>Experience with code repository management<li> <li style=>Experience with ticketing systems and ticketbased workflows<li> <ul><p><p><p><strong>And if you have these skills and knowledge even better<strong><p><ul style=> <li style=>AWS Docker<li> <li style=>Turbo Tailwind Stimulus<li> <li style=>Healthcare industry experience<li> <li style=>JIRA Confluence<li> <li style=>Circle CI<li> <li style=>Bitbucket Git<li> <ul><p><p><p><strong>Our Technology Environment<strong><p><ul style=> <li style=>Application Stack Ruby on Rails HTML5 CSS JavaScript Linux Git<li> <li style=>Bonus AWS amp iOS<li> <ul><p><p><p><strong>Additional Information<strong><p><p>Please note that in accordance with our Company Policy any successful candidate will be required to demonstrate proof of full vaccination against COVID19<p><p><em>At Cambridge Brain Sciences we are building towards a diverse inclusive and equitable workplace to empower and create access and opportunity for all Our leadership and everyone on our team are committed to fostering an environment where you feel respected supported heard and valued We work hard to ensure everyone can reach their full potential<em><p><p><em>Cambridge Brain Sciences is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race colour religion national origin sex sexual orientation gender identity and disability or another legally protected status We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act 2005 AODA Cambridge Brain Sciences will provide accommodations to job applicants with disabilities throughout the recruitment process If you require accommodation please notify us directly at careerscambridgebrainsciencescom and we will work with you to meet your needs<em><p><br><br><div class=h2>About the company<div><br><p>Built for healthcare practitioners Creyos is an online brain health assessment service that takes seconds to set up is engaging and enjoyable for patients and produces a reliable and scientificallyvalidated cognitive assessment report in as little as 15 minutes<p><img src=httpsremotivecomjobtrack1906836blankgifsource=publicapi alt=>