Outstanding Customer Experience Jobs in Austin, TX

Positions 122,986 Updated daily

Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Data Scientist

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM's Cost Optimization team is seeking a talented individual to collaborate across teams in finance, supply chain, product management, development, and engineering to drive process improvements and optimize costs using AI tools, financial analysis, and data science.

2026 Intern – Information Architecture

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.

Associate X-Force Incident Response Intern 2026

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The company values curiosity, knowledge, and creative problem-solving. They are seeking interns for their XForce Incident Response team, partnering with Fortune 1000 clients to minimize security incident revenue loss. Positions are available in Austin, TX, starting summer 2026.

System Support Tech Apprentice

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and opportunities for full-time roles after graduation.

Digital Sales Specialist: Federal Automation Platform

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The role of a Digital Sales Specialist at IBM involves working with AI-powered products to help clients reduce repetitive work and improve business performance. The position offers excellent onboarding, a collaborative sales environment, and opportunities for career advancement. Key responsibilities include accurate deal closure forecasting, cross-selling opportunities, collaboration on new business campaigns, designing use cases and proofs of concept, and presenting high-level value propositions to clients.

Digital Technical Specialist - Red Hat

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.

Customer Success Engineer

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.

Data Scientist Intern

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The IBM Cost Optimization team is seeking a talented individual to join a passionate team of high-skilled experts. The role involves collaborating with stakeholders across various disciplines to drive process improvements and optimize costs using AI tools, financial analysis, and data science. The ideal candidate should have a passion for technology, engineering, and cross-team collaboration.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

Related Pages

© 2026 Job Transparency. All rights reserved.