Outstanding Customer Experience Jobs in Austin, TX

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Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Commercial Journeyman Service Plumber

Company: Airco Mechanical

Location: Round Rock, TX

Posted Aug 13, 2025

Valid Texas driver’s license with a clean record. Read and interpret blueprints, technical drawings, and specifications to determine plumbing layouts and…

View Details Apply on SimplyHired

Skilled Laborer EXPERIENCE REQUIRED

Company: Onin Staffing

Location: Dallas, TX

Posted Aug 13, 2025

Experience in the construction industry, preferably with underground utilities or gas lines. Install and test natural gas facilities. $19 to $21 hourly.

View Details Apply on SimplyHired

Clinical Staff Pharmacist, Central Access

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 13, 2025

Eligible for licensure by Texas State Board of Pharmacy (TSBP) is required and Texas license with TSBP within 30 days of date of hire.

View Details Apply on SimplyHired

Information Security Analyst - West Belt or Dallas

Company: Stellar Bank

Location: Houston, TX

Posted Aug 13, 2025

If selected candidate does not have certification they will be required to achieve the certification within 90 days of hire. Participate in on-call duty roster.

View Details Apply on SimplyHired

Building Security Guard I - Frost Bank Center (FT)

Company: San Antonio Spurs Sports & Entertainment

Location: San Antonio, TX

Posted Aug 13, 2025

The person in this position must be skilled at part time duties such as patrolling and posting at guard checkpoints but also serve as backups to Leads due to…

View Details Apply on SimplyHired

Staff Pharmacist PRN 3+Years Experience - Weekdays

Company: Methodist Health System

Location: Richardson, TX

Posted Aug 13, 2025

Licensed as a registered pharmacist by the Texas State Board of Pharmacy. Graduate of an accredited school of pharmacy.

View Details Apply on SimplyHired
health insurance paid time off parental leave

Physician - EMG/Neuromuscular Neurologist

Company: Ascension

Location: Austin, Texas

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Chef

Company: OTG Management

Location: Houston, TX

Posted Aug 13, 2025

Address quality and/or service gaps to develop continuous improvement across the organization. Ensure menus and products are in line with food cost projections,…

View Details Apply on SimplyHired

Client Success Planner - Spectrum Reach

Company: SPECTRUM

Location: Dallas, TX

Posted Aug 13, 2025

Bachelor’s degree in Advertising, Marketing, Public Relations, Journalism, English, or related field, or equivalent work and/or education experience.

View Details Apply on SimplyHired
401(k) continuing education credits malpractice insurance

Experienced Nurse Practitioner – CommUnityCare: Hancock Walk - UC

Company: Envision Physician Services

Location: Austin, Texas

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Project Manager / Estimating support

Company: D4 Construction Services LLC

Location: Dallas, TX

Posted Aug 13, 2025

Proven track record in both ground-up and interior construction projects. The PM ensures projects are completed on time, within budget, and to the agreed…

View Details Apply on SimplyHired

Information Security Analyst - West Belt or Dallas

Company: Stellar Bank

Location: Dallas, TX

Posted Aug 13, 2025

If selected candidate does not have certification they will be required to achieve the certification within 90 days of hire. Participate in on-call duty roster.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Outstanding Customer Experience roles by seniority?
Salaries for Outstanding Customer Experience roles vary significantly. Entry-level positions like CX Associate or Support Specialist typically range from $45,000 to $65,000 annually. Mid-level roles such as Customer Success Manager or CX Analyst often command $70,000 to $100,000. Senior and leadership positions, including CX Strategist or Head of Customer Success, can range from $110,000 to $180,000+, with top-tier roles in high-growth tech companies potentially exceeding this, depending on factors like location, company size, and specific industry specialization (e.g., enterprise SaaS).
What skills and certifications are essential for an Outstanding Customer Experience professional?
Essential skills include active listening, empathy, advanced problem-solving, and superior verbal and written communication. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Freshdesk is critical. Data analysis skills, particularly for interpreting customer feedback and journey metrics, are highly valued. Key certifications can include the Certified Customer Experience Professional (CCXP) from CXPA, various HDI certifications for support roles, or specialized certifications in specific CRM platforms. Experience with customer journey mapping tools and A/B testing platforms also strengthens a candidate's profile.
Is remote work commonly available for Outstanding Customer Experience positions?
Yes, remote work is widely available for many Outstanding Customer Experience positions, particularly those focused on digital interactions, customer success management, and support. Roles like Customer Success Manager, CX Analyst, and Customer Support Specialist often operate effectively from a remote setup, leveraging communication tools like Slack and Zoom, and cloud-based CRMs. While some leadership or strategic roles might prefer hybrid models, the nature of remote customer engagement makes these roles highly adaptable to distributed teams.
What are the typical career progression paths for CX professionals?
Customer Experience professionals can progress from specialist or associate roles to managerial positions, overseeing teams of CX agents or success managers. Further advancement can lead to Director or VP of Customer Experience, where they shape overall CX strategy. Lateral moves are also common, transitioning into Product Management (especially for UX-focused roles), Marketing (customer advocacy or loyalty programs), or Sales Operations. Specialization in areas like CX analytics, voice of customer (VoC) programs, or specific industry verticals also offers distinct career trajectories.
What are the current industry trends impacting Outstanding Customer Experience?
Key industry trends include hyper-personalization at scale, driven by AI and machine learning to deliver tailored customer interactions and proactive support. The shift towards omnichannel integration continues, aiming for seamless customer journeys across all touchpoints, from chatbots and social media to traditional phone and email. Data-driven CX is paramount, utilizing advanced analytics to predict churn, optimize service delivery, and derive actionable insights from customer feedback. Additionally, the increasing focus on the Employee Experience (EX) is recognized as a direct driver of improved CX, emphasizing internal culture and tools.

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