Outstanding Customer Experience Jobs in Multiple Locations

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Looking for Outstanding Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Multiple Locations area.

Consulting Account Executive, NYC/Philly

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a track record in sales, with integration into IBM's organization post-acquisition.

Software Developer Intern 2026 (6 - 9 months)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

IBM Ireland is seeking innovative developers to shape the future of AI and cloud technology through impactful projects. The role offers collaboration with industry leaders, endless growth opportunities, and a dynamic environment for career advancement. Applicants will contribute to cutting-edge solutions while fostering creativity and technical excellence in a global tech ecosystem.

Software Developer - COBOL to Java Conversion

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description outlines a role as an IBM Application Architect focused on transforming businesses through hybrid cloud and AI solutions. The position involves technical leadership, project scoping, and modernizing legacy applications using IBM platforms. Required skills include Java development, cloud technologies, and CI/CD practices, with opportunities for impactful client collaboration.

OpenShift System Engineer (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

The text describes a System Engineer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and requirements for skills in Red Hat OpenShift, Kubernetes, and GitOps. It highlights opportunities for innovation and impact through strategic technology platforms.

Managing SuccessFactors Consultant - Learning

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for growth, and impactful work in hybrid cloud and AI. It highlights leadership roles, technical expertise in SAP, and a supportive culture focused on innovation and professional development.

Quality Engineer-FullStack

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text describes a Full Stack Tester role with responsibilities spanning test strategy development, automation, collaboration with cross-functional teams, and technical requirements including tools like Jira, Selenium, and CI/CD pipelines. It emphasizes both functional and non-functional testing across frontend/backend layers.

Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. It outlines responsibilities across various industries and required technical skills, presenting a professional and forward-looking role.

FedRAMP Technical Services Specialist

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description highlights a role in IBM's FedRAMP Technical Services Department, focusing on technical change management, compliance with FedRAMP and NIST standards, cross-functional collaboration, and career growth opportunities within IBM's innovative environment.

Business Development Executive - Oracle

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description outlines a Business Development Leader role at IBM, focusing on identifying business opportunities, collaborating with Oracle, and driving revenue growth through strategic initiatives. The position requires skills in sales, technology, and relationship management, with travel involved.

Consultor SAP FI ACM (Advanced Credit Management)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This role involves implementing SAP HANA solutions for clients, collaborating with industry experts, and leveraging IBM's technology to drive innovation in hybrid cloud and AI.

Consultor SAP FI AFC (Advanced Financial Closing)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

The text describes a SAP AFC consultant role involving process design, configuration of SAP HANA solutions, and integration with financial systems. It outlines required expertise in AFC configuration, governance frameworks, and client workshops, while emphasizing technical and industry knowledge.

Policy and Governance Strategy Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text outlines a job role at IBM Federal Consulting requiring expertise in policy analysis, legislative affairs, and DoD governance. It specifies educational qualifications, experience in federal legislative processes, and clearance requirements for the position.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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