Outstanding Customer Experience Jobs in Multiple Locations

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Looking for Outstanding Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Multiple Locations area.

Data Developer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM CIC offers extensive career growth opportunities, training programs, and a supportive culture focused on innovation and client impact.

Werkstudent - FSS (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job posting from IBM Client Innovation Center Germany describes a consulting role involving technical expertise delivery to public and private sector clients. Responsibilities include project management support, team collaboration, documentation, and project controlling. Requirements include academic qualifications, Microsoft Office proficiency, strong communication skills, and bilingual abilities.

Enterprise Transformation Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text outlines a job role at IBM Federal Consulting requiring a Bachelor's degree and experience in process analysis, AI/ML tools, and government client support. It emphasizes skills in strategic planning, stakeholder engagement, and compliance with DoD clearance requirements.

SAP SD-SLS Support Technician

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP modules, and contributions to innovation through IBM's technology platforms. Responsibilities include implementation, testing, and support of SAP systems, with requirements for a bachelor's degree and 14 years of experience in relevant technical areas.

Principal Engineer, HashiCorp Integrations

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This role involves leading AI-driven Terraform initiatives to enhance cloud solutions, focusing on agentic resource management and provider automation within IBM's Infrastructure Lifecycle team. The position emphasizes strategic leadership, innovation, and technical expertise to drive commercial differentiation and operational excellence.

Senior Threat Detection & Response Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description highlights a senior threat detection and response engineering role at IBM, emphasizing collaboration with security teams, threat research, and developing detection capabilities. The position involves enhancing cloud security solutions, automating processes, and improving visibility across IT environments. It requires expertise in threat intelligence, programming languages like Python/Golang, and familiarity with cloud platforms. The role offers opportunities to contribute to IBM's security operations and drive innovation in cloud-native solutions.

Solutions Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description highlights a career at IBM Software focusing on transforming customer challenges into industry-leading solutions through collaboration, technical expertise, and innovation. The role emphasizes customer success, cross-functional teamwork, and driving business value with HashiCorp tools.

Entry Level Technical Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description outlines a project manager role involving coordination of a complex documentation platform, requiring organizational skills, cross-functional teamwork, and problem-solving. It highlights growth opportunities, mentorship, and the impact of the role on project success.

IPD strategy consultant

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description outlines a strategic consulting role requiring 8+ years of experience in IPD projects, industry expertise in consumer electronics/new energy, strong communication skills, and data analysis capabilities. Responsibilities include client collaboration, strategic planning, and industry insights delivery.

Package Consultant-Salesforce

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in Salesforce development, and opportunities to innovate in hybrid cloud and AI projects. It outlines required skills and work environments involving agile methodologies and cross-cultural teamwork.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role's focus on technical expertise, problem-solving, and impactful work with cutting-edge technologies, while also outlining required skills and preferred qualifications.

Tester (HS)

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM CIC offers extensive career growth opportunities, training programs, and a supportive work environment, emphasizing innovation and professional development through diverse projects and global client engagement.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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