Outstanding Customer Experience Jobs in Multiple Locations

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Looking for Outstanding Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Multiple Locations area.

Package Consultant - SAP HANA Basis

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP HANA systems, and opportunities to drive innovation through hybrid cloud and AI solutions. It highlights responsibilities like system design, performance tuning, and client guidance, along with preferred skills such as German language proficiency.

Federal Enterprise Account Manager- Strategic Accounts (DC Metro)

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a job role for an Enterprise Account Manager requiring sales expertise in enterprise accounts, collaboration with partners like IBM and RedHat, and experience in specific government sectors. It outlines responsibilities such as pipeline generation, customer adoption, and strategic sales, along with educational and technical requirements.

Intern 2026: Computational approaches to design de-novo molecules

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes IBM Research's mission to innovate in computing and solve impactful problems. It outlines a project designing proteins to interact with cell membranes, involving simulations and experiments. The role requires computational expertise and collaboration, with opportunities to contribute to research and presentations.

Content Manager 8 Software Developer Support Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.

Technology Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job posting highlights IBM's opportunity to work on transformative technologies and prestigious events like The Masters and Wimbledon. The role emphasizes collaboration, innovation, and delivering impactful digital fan experiences through project management and cross-functional teamwork.

SAP HANA ABAP Developer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration across industries. It highlights opportunities to work on hybrid cloud and AI initiatives with innovative companies, emphasizing technical expertise in ABAP, HANA, and DevOps tools. The role involves delivering solutions through IBM's global delivery centers and requires specific educational and technical qualifications.

Business Transformation Consultant - Commerce Transformation

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a Consultant role at IBM Consulting focused on customer and commerce transformation, emphasizing strategic programs, digital innovation, and cross-functional collaboration. It highlights responsibilities like designing customer journeys, assessing platform maturity, and delivering scalable solutions while requiring expertise in commerce platforms and agile methodologies.

Intern 2026: AI-based forecasting of molecular interactions

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM Research emphasizes innovation and problem-solving in technology development. The internship focuses on analyzing Wnt protein interactions using machine learning, requiring expertise in Python and high-performance computing. The role involves collaborative research, data analysis, and contributing to scientific publications.

Data Engineer-Data Integration

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes a Data Engineer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and career growth opportunities. Responsibilities include ETL support, problem-solving, and data governance, with qualifications focusing on technical expertise and cloud platforms.

Routes to Market: FedRAMP, Compliance

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a Product Manager role focused on security regulatory compliance and regional expansion of a SaaS offering across cloud platforms. It outlines responsibilities including roadmap ownership, collaboration with engineering teams, and compliance framework expertise, while specifying required qualifications and preferred experience.

Business Analyst-2025 graduate

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes the role of a business analyst in bridging business and technical needs, emphasizing their impact on organizational efficiency, decision-making, and strategic direction. It outlines key responsibilities like requirements gathering, data analysis, and process improvement, along with required education and skills.

Human Resources Intern - 2026

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM aims to improve the world through technology by solving industry challenges. The role involves HR expertise, collaboration, problem-solving, and a positive attitude.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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