Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Project Coordinator

Company: K1 Packaging Group

Location: City of Industry, CA

Posted Sep 08, 2025

Bachelor’s degree in business or applicable field a plus. *Attend video conference meetings and contribute to planning and implementation of project goals and…

Senior Manager, Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Bookkeeper/ Senior Accountant

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Sep 09, 2025

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by…

Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

MWDBE Construction Contract Compliance Analyst

Company: McKissack & McKissack

Location: New York, NY

Posted Sep 08, 2025

Must be effective in doing research of contractors and record checking under circumstances where full contractor cooperation may be difficult or lacking.

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Territory Sales Manager

Company: House of Spices (India) Inc.

Location: New Hyde Park, NY

Posted Sep 08, 2025

Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

Tax Auditor - Manhattan, NY

Company: Franchise Tax Board State of California Sacramento

Location: New York, NY

Posted Sep 08, 2025

We also offer CPA certification using general qualifying experience in accordance with the New York State Board of Accountancy rules and regulations.

Sr. Manager Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Project Manager – Crystal E-commerce (TikTok, Shopify)

Company: Crescent Cast

Location: Culver City, CA

Posted Sep 09, 2025

You will be responsible for driving revenue, building brand awareness, and scaling operations across multiple platforms. Job Types: Full-time, Contract.

Senior Designer

Company: Sollis Health

Location: New York, NY

Posted Sep 08, 2025

Leverage emerging design tools (including AI) to prototype faster, visualize concepts, and push creative experimentation. Unlimited PTO and Generous Sick Time.

Solidity Developer

Company: AllocateRite, LLC

Location: Wall Street, NY

Posted Sep 08, 2025

Optimizing and securing smart contract applications by integrating new tools and technologies. Bachelor's degree in information security, computer science, or…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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