Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Info/Cyber Sec Risk Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Sep 09, 2025

Provide independent, proactive oversight and challenge of Cyber risk management at the Bank through execution of risk framework elements including RCSA, control…

Senior AI Engineer (AI Foundations)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Carpenter

Company: New Wave Design and Contracting

Location: Brooklyn, NY

Posted Sep 09, 2025

OSHA certification 40 plus hours. Strong knowledge of tools, materials, and installation techniques. The chance to work on some of the most prestigious and…

Lead Cloud Engineer - AI

Company: Motion Recruitment

Location: New York, NY

Posted Sep 09, 2025

7+ years of professional experience in cloud infrastructure engineering, with at least 2+ years in a technical leadership role.

Bookkeeper/ Senior Accountant

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Sep 09, 2025

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by…

Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

MWDBE Construction Contract Compliance Analyst

Company: McKissack & McKissack

Location: New York, NY

Posted Sep 08, 2025

Must be effective in doing research of contractors and record checking under circumstances where full contractor cooperation may be difficult or lacking.

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sr. Manager Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Project Manager – Crystal E-commerce (TikTok, Shopify)

Company: Crescent Cast

Location: Culver City, CA

Posted Sep 09, 2025

You will be responsible for driving revenue, building brand awareness, and scaling operations across multiple platforms. Job Types: Full-time, Contract.

Middle School ELA Teacher (Grades 5/6)

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Sep 09, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Flu Nurse

Company: US Wellness Inc

Location: New York, NY

Posted Sep 09, 2025

Current License: RN, LPN, LVN, Pharmacist and NP in the state administering flu vaccinations minimum of 1 year experience administering immunizations.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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