Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Member Service Representative - Asian Languages

Company: Hamaspik Choice

Location: Brooklyn, NY

Posted Jul 30, 2025

The role of the Member Service Representative provides support and service to members of the Medicare Advantage Plan, by answering questions, resolving issues…

HR Data Analyst

Company: DEPARTMENT OF CORRECTION

Location: Queens, NY

Posted Jul 30, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Data Analyst - People Analytics

Company: Meta

Location: New York, NY

Posted Jul 30, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

Registered Nurse / On-Call

Company: ResCare Community Living

Location: National City, CA

Posted Jul 30, 2025

Holds a bachelor's degree in nursing or related health and human services field from an accredited college or university OR an RN from an accredited two-year…

Senior Solutions Architect, Buy with Prime and Multi-Channel Fulfillment (MCF), BwP/MCF

Company: Amazon Stores

Location: New York, NY

Posted Jul 30, 2025

The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes.

Registered Nurse / RN / 12k Bonus

Company: ResCare Community Living

Location: National City, CA

Posted Jul 30, 2025

Valid driver’s license from state of residence. About our Line of Business: ResCare Community Living, an affiliate of BrightSpring Health Services, has five…

senior tax accountant

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Jul 30, 2025

CPA certification or progress towards certification is preferred. Bachelor’s degree in Accounting, Finance, or a related field.

Project Manager – Practice Relocation

Company: New Hope Fertility Center

Location: New York, NY

Posted Jul 30, 2025

Ensure readiness of administrative tools (phones, computers, office supplies, etc.). Proficiency with Microsoft Office and project tracking tools (e.g., Excel,…

Analyst, People Analytics & Reporting

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR…

Lead Solar Electrician

Company: NYS Essential Power

Location: Manhattan, NY

Posted Jul 30, 2025

Utilize voltmeters and other diagnostic tools to troubleshoot electrical issues. Familiarity with power tools and electrical testing equipment such as…

Analyst, Marketing Data

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Bachelor’s degree in Business, Marketing, Data Science, Statistics, Economics, or other relevant field. Use analytics tools and data visualization techniques to…

Security Guard

Company: Foot Locker

Location: New York, NY

Posted Jul 30, 2025

Requires valid NY State security guard license (may be in the process or obtaining). As a condition of continued employment, Security guards must maintain…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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