Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Application Developer-Experience FullStack

Company: IBM

Location: NO City, BR

Posted Dec 15, 2025

This text promotes an IBM Consulting career emphasizing long-term client collaboration, digital transformation through agile methodologies and AI-driven workflows, and opportunities for innovation, career growth, and technical expertise development in a supportive ecosystem.

Senior DevOps Engineer

Company: Inkitt

Location: Remote Mexico City

Posted Dec 15, 2025

Inkitt is a rapidly growing tech-driven publishing company leveraging AI and cloud infrastructure, offering roles in cloud infrastructure and data management with a focus on innovation and scalability.

ServiceNow Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers global client collaboration and innovation opportunities, focusing on hybrid cloud and AI solutions with a culture of growth and technical expertise.

Corporate Strategy Summer Consultant – 2026 Internship

Company: IBM

Location: New York, US

Posted Dec 15, 2025

IBM seeks innovative professionals to drive transformative change, offering opportunities to shape strategies and impact businesses through emerging technologies while fostering collaboration and problem-solving in a dynamic environment.

Data Scientist-Advanced Analytics - Junior

Company: IBM

Location: NO City, BR

Posted Dec 17, 2025

This job posting describes a role within IBM Consulting's innovation centers, focusing on data visualization tools like PowerBI, Spotfire, and Tableau. The position requires a bachelor's degree and expertise in data visualization technologies, with emphasis on delivering technical solutions to clients worldwide.

Designer - Client Engineering

Company: IBM

Location: New York, US

Posted Dec 16, 2025

The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.

Senior Financial Analyst

Company: IBM

Location: Mexico City, MX

Posted Dec 16, 2025

IBM Consulting offers a career focused on client collaboration and innovation, with opportunities for growth and impactful projects in hybrid cloud and AI. Responsibilities include financial analysis, strategic planning, and cross-functional teamwork.

Python Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers global career opportunities focusing on hybrid cloud and AI innovation, requiring technical expertise in data platforms and collaboration with clients for impactful solutions.

Package Consultant - SuccessFactors Core HR

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

IBM Consulting offers roles focused on client collaboration, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic problem-solving.

Front End Developer (React JS and .NET)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 16, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing hybrid cloud and AI project development, collaboration with global clients, and career growth opportunities. It highlights technical skills required, such as React JS and Agile methodologies, while promoting a culture of innovation and professional development.

Package Specialist-SAP HANA SCM PP

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through strategic partnerships and technology platforms. It highlights the role of a senior SAP Consultant in delivering high-quality solutions and driving client success through technical expertise and industry knowledge.

Application Developer-Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 16, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise. It outlines responsibilities involving full-stack development, DevOps practices, and cloud technologies, along with required skills in languages like Golang, Python, and tools such as Kafka and Kubernetes.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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