Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Project Manager, Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Analyze the performance of LSR projects under contract with NYSERDA and assess quarterly progress reports from our counterparties, synthesizing progress towards…

Fire Alarm Project Manager

Company: Loyal Source

Location: Woodside, NY

Posted May 29, 2025

Collaborate with engineers, architects, and/or electrical contractors on systems design and installation. Visit job sites for walk-throughs with electrical and…

Senior Software Engineer - Rust

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted May 29, 2025

Bachelor’s degree or higher in Computer Science or a related technical field or equivalent job experience. This includes product engineering, media engineering,…

Director, Neighborhood Scale Transformation

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The Neighborhood Scale Transformation team has three key priorities 1) support the new construction industry to design and deliver low carbon buildings that are…

Business Analyst/ Business Analyst II/ Sr. Business Analyst

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

A bachelor’s degree from a wide variety of disciplines will be considered for this role including areas of study such as data science, engineering, business…

Associate Production Designer - Project

Company: NBCUniversal

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

Project Manager, Communities and Local Governments

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Working with the team to develop accessible tools and resources to help New York State municipalities. Coordinating with other NYSERDA teams and state agencies…

Clinical Pharmacist - evenings

Company: NYU Langone Health

Location: New York, NY

Posted May 29, 2025

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

Associate Production Designer - Project

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

Service Plumber

Company: Rite plumbing and heating Inc

Location: New York, NY

Posted May 29, 2025

Must have a valid driver’s license. Handle residential and light commercial service calls across NYC. Company vehicle and tools (where applicable).

Plumber Mechanic

Company: NYU Langone Health

Location: New York, NY

Posted May 29, 2025

Submits completed house calls and PMRs to respective foreman for filing and charges. Inspects, installs, repairs and replaces pipes, fittings and plumbing…

Assistant Director, Shared Services and Strategic Initiatives

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Provide strategic insights based on data analysis to optimize contract settlements and program performance and further develop tools to monitor key performance…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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