Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Sr. Director, Customer, Digital Strategy and Operations

Company: Macy’s

Location: New York, NY

Posted Oct 19, 2025

Partner with the Customer & Digital team and other stakeholders in driving the most strategic, often cross-functional transformation initiatives for Macy’s…

Heavy Cleaner

Company: Columbia University

Location: New York, NY

Posted Oct 18, 2025

The incumbent will also clean all bathrooms and kitchens; remove spots and shampoo carpets; sweep and wash with hose exterior sidewalk, steps and courtyard;…

Luxury Residential Security New York, NY Overnights

Company: Maverick Concierge

Location: New York, NY

Posted Oct 20, 2025

You will be responsible for assisting guests with outstanding customer service. The ideal candidate must have excellent communication skills, multi-tasking…

Senior Site Analytics Analyst - Performance Planning

Company: Macy’s

Location: New York, NY

Posted Oct 20, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Present financial analysis and insights to senior…

Staff Nurse

Company: NewYork-Presbyterian

Location: Manhattan, NY

Posted Oct 19, 2025

Current New York State RN license. Electronic Fetal Monitoring certification from National Certification Corporation (NCC). Bachelor’s Degree in Nursing.

Museum Store Seasonal Sales Associates

Company: The Museum of Modern Art

Location: New York, NY

Posted Oct 20, 2025

Interest in design, books, art, and architecture is desirable. Opens and closes cash registers and is held accountable for any discrepancies noted by manager.

Software QA Engineer

Company: Apple

Location: Culver City, CA

Posted Oct 18, 2025

Daily responsibilities include performing functional and regression tests-both manually and using tools-maintaining a set of test devices, test case design and…

Custodian

Company: Labor Bathgate Daycare

Location: Bronx, NY

Posted Oct 20, 2025

This position plays a key role in ensuring that all classrooms, restrooms, offices, and common areas are cleaned and maintained in accordance with health,…

Welder

Company: Peninsula Recycling Corp.

Location: Inwood, NY

Posted Oct 19, 2025

Operate hand tools, power tools, and welding equipment safely and efficiently. The Welder will be responsible for performing high-quality welding tasks on heavy…

C/C++ Systems Engineer-Distributed Systems Startup Disruptor!

Company: Corvus Technology Resources

Location: New York, NY

Posted Oct 19, 2025

Strong communication and design skills—able to lead technical discussions and write clear specs. You bring curiosity and depth—whether from academia, startups,…

Client Engagement Specialist

Company: Confidential

Location: Jamaica, NY

Posted Oct 20, 2025

As needed, assist with returning voicemails for other virtual clinics and incoming calls. BA in related healthcare field or minimum two years related work…

Data Scientist

Company: Apple

Location: Culver City, CA

Posted Oct 19, 2025

Statistical analysis includes rigorously investigating viewership behavior and its correlation to subscription actions, identification of the key touchpoints in…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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