Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

TPN home infusion Pharmacist

Company: Pharmko

Location: Lawrence, NY

Posted Oct 17, 2025

Current, active Pharmacy license as granted by the State Board of Pharmacy. (a) At least one 1 year experience in a clinical pharmacy setting or residency, (b)…

Multi-Cloud Solutions Architect

Company: Apple

Location: New York, NY

Posted Oct 17, 2025

In this role, you will help Apple engineering teams design and implement solutions for complex technical challenges.

Plumber

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 17, 2025

Valid driver’s license required. NYC DEP certification for Backflow Prevention testing/repair preferred. Maintain RPZ backflow preventers to comply with DEP…

Accountant 3

Company: Stanford University

Location: Redwood City, CA

Posted Oct 16, 2025

Define requirements, develop, and implement complex test cases, perform testing and analyze results. You can identify and resolve unique issues with substantial…

Graphic/Marketing Content Designer

Company: WSL Strategic Retail

Location: New York, NY

Posted Oct 16, 2025

Design PowerPoint presentations and data reports, infographics, client pitches, proposals, email campaigns, website design, marketing and social media materials…

Manager, Copy

Company: Macy’s

Location: New York, NY

Posted Oct 17, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Cross-Functional Collaboration – Builds trust and…

Lead Paint Inspector/ Industrial Hygienist

Company: The LiRo Group

Location: New York, NY

Posted Oct 17, 2025

Oversee and enforce contract specification requirements associated with lead paint removal from elevated steel structures using abrasive blasting, SSPC type 1A…

Sales Assistant

Company: Confidential

Location: Culver City, CA

Posted Oct 17, 2025

Respond to customer inquiries and resolve concerns with a calm, courteous, and professional approach that builds long-term loyalty. High school diploma or GED.

Senior Software Engineer, Full Stack (JavaScript, Node)

Company: Capital One

Location: New York, NY

Posted Oct 16, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Analyst II, Digital Loss Prevention Analytics NA

Company: NIKE

Location: New York, NY

Posted Oct 17, 2025

Demonstrated ability to build self-serve tools for technical and non-technical stakeholders that answer common questions and/or increase data literacy across…

Office Admin / Assistant Project Manager

Company: Brooklyn Millwork

Location: Brooklyn, NY

Posted Oct 16, 2025

Serve as the first point of contact for all incoming calls, emails, and inquiries. Ensure all project-related files (drawings, submittals, change orders, field…

Data Solutions Analyst - Global Business Solutions

Company: TikTok

Location: New York, NY

Posted Oct 16, 2025

Ability to diagnose and solve technical problems with product and engineering teams. Work with cross-functional partners in sales, product, engineering,…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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