Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Armed Guard/Law Enforcement Background Required - 31490

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Mar 06, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

Armed Security Officer

Company: Paragon Systems, Inc.

Location: Manhattan, NY

Posted Mar 06, 2025

Lastly, duties also include preserving order and acting to enforce regulations / directives for the site pertaining to personnel, visitors, and premises.

Part-time Pharmacist

Company: The Cannabist Company

Location: Brooklyn, NY

Posted Mar 08, 2025

This position requires that the incumbent maintains an active State pharmacist license and has completed the course(s) pursuant to the Statute.

Senior Manager - Call Center Quality Assurance

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 04, 2025

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

Senior Project Manager - Creative fabrication and large format print company

Company: Color X, Inc.

Location: New York, NY

Posted Mar 04, 2025

Proven experience in the print, fabrication, and installation industry, with a focus on managing projects either on the vendor, agency, or retailer side.

Associate Manager, Member Marketing

Company: EQUINOX

Location: New York, NY

Posted Mar 08, 2025

The Associate Manager will be responsible for developing a comprehensive strategy and executing a variety of initiatives aimed at driving trial, adoption, usage…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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