Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Frontend Engineer

Company: Odyssey

Location: New York, NY

Posted Oct 03, 2025

You’ll work side-by-side with our product, design, and engineering teams to build polished, scalable, and user-friendly interfaces that make accessing education…

Penetration Testing Analyst

Company: Drawbridge Partners

Location: New York, NY

Posted Oct 02, 2025

Knowledge of penetration testing principles, tools, and techniques (e.g., metasploit, neosploit, etc.), and the ability to identify systemic security issues…

Senior Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 03, 2025

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

PLASTERER (HOUSING AUTH-40 HRS/WK)

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Presentation Designer (Investment Banking) - 2nd Shift (On-site)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Proficiency with design and data visualization tools, including Adobe Creative Suite (Illustrator, Photoshop, etc.). High proficiency in Microsoft PowerPoint.

City Custodial Assistant

Company: OFF OF PAYROLL ADMINISTRATION

Location: Manhattan, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Sr. Salesforce Architect with State/ Federal Agency experience

Company: Donnelly & Moore Corporation

Location: New York, NY

Posted Oct 03, 2025

Salesforce Chief Technology Officer (CTO) from Salesforce professional services with a minimum of 5 years' experience in Gov Cloud environments.

Product Marketing Associate (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Collaborate with external agencies, freelancers, and vendors to develop marketing materials for all active campaigns.

Oiler

Company: DEPT OF PARKS & RECREATION

Location: New York, NY

Posted Oct 03, 2025

There may be certain age requirements to obtain this license. As a prospective employee of the City of New York, you may be eligible for federal loan…

Electrician

Company: Newland Electrical Inc.

Location: Jamaica, NY

Posted Oct 03, 2025

Licensing: Valid electrician’s license or certification (as per state requirements). Proficiency in using diagnostic tools, hand tools, and power tools.

Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 03, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 03, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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