Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired

Senior Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

View Details Apply on SimplyHired

Lead Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired

Senior Data Scientist, Consumer Identity Machine Learning

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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Lead Software Engineer (Python, AWS)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired

Principal Data Scientist, Consumer Identity Machine Learning

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

View Details Apply on SimplyHired

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Principal Associate, Data Scientist - US Card (New To Credit Team)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of industry experience in data science, or PhD in “STEM” field (…

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Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Sr. Manager Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired

Senior Software Engineer, Back End (Python, AWS )

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

View Details Apply on SimplyHired

Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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