Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Head of Marketing

Company: NDK Cyber

Location: Brooklyn, NY

Posted Oct 02, 2025

Strong storyteller across technical and executive audiences. Scrappy, hands-on builder comfortable in zero-to-one environments.

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Industrial Electrician - Lawrenceville, PA

Company: Summit Service Solutions

Location: New York State

Posted Oct 02, 2025

To qualify, we require you to have a minimum of 4 years of industrial electrical experience, a valid driver’s license, and reliable transportation.

Junior Designer

Company: Goodwin Procter LLP

Location: New York, NY

Posted Oct 02, 2025

Solid foundation in core design principles (ex: typography, color, layout, hierarchy); knowledge of print production and digital design best practices.

Lead HVAC Installer - Up to $25/hr + Up to $3,000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: League City, TX

Posted Oct 02, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Data Analyst – Cycling & Micromobility Unit

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Oct 02, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Oct 02, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

Senior Software Engineer, Full Stack (AWS)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Oct 02, 2025

Lead serverless-focused infrastructure design and development. Our client, an innovative and fast-growing SaaS company in the digital asset management industry,…

Anaplan Model Builder/Developer

Company: Technosphere, Inc.

Location: New York, NY

Posted Oct 02, 2025

Anaplan certification is a plus. Must work well in a team environment while being a resourceful, independent self-starter able to work effectively with minimal…

Pharmacist (FT) - NY Remote

Company: Capsule

Location: New York, NY

Posted Oct 02, 2025

Valid New York pharmacist license in good standing required. As a Staff Pharmacist, you will play a crucial role in ensuring the accurate and timely delivery of…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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