Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Account Manager, Mid-Market

Company: OneSignal

Location: USA

Posted Jan 19, 2025

The company is looking for an experienced Account Manager to scale their business by building strong client relationships and driving growth. The role involves managing and growing revenue within MidMarket accounts, identifying growth opportunities, and evangelizing the product. The ideal candidate should have 4+ years of software sales experience, knowledge of regional accounts culture, and a track record of hitting or exceeding sales quotas. The position offers a base salary between $100,000 to $120,000 with an expected OTE between $175,000 and $200,000 per year.

Sr. HRBP - Tech

Company: hims & hers

Location: USA

Posted Jan 19, 2025

The job posting is for a Senior HR Business Partner role, requiring 10+ years of HR experience in Product or Engineering, and a deep understanding of HR practices within the technology sector. The role involves collaborating with senior leadership, overseeing development and retention strategies, serving as a trusted advisor, leading performance evaluations, and guiding teams through organizational changes. The ideal candidate should possess excellent communication and problem-solving skills, interpersonal strengths, and knowledge of local labor laws. Benefits include competitive salary, unlimited PTO, comprehensive health benefits, ESPP, employee discounts, 401k benefits, offsite team retreats, and more.

Senior Data Engineer

Company: HubSpot

Location: USA

Posted Jan 19, 2025

HubSpot is seeking a Senior Data Engineer to join their team. The role involves working with various external data sources, designing and maintaining data pipelines, and ensuring the efficiency and security of data processes. The candidate will be responsible for data acquisition and ingestion, AWS infrastructure and file management, data migrations and utility development, and data modeling and development. The ideal candidate should have proven experience in developing custom data ingestion pipelines, proficiency in automating workflows using AWS Lambda Step Functions, extensive knowledge of databases especially Snowflake, strong background in SQL for data warehouse transformations, and experience with Python for creating utility scripts. The cash compensation range is between $157,600 and $236,400 annually.

IT Service Coordinator

Company: iHerb

Location: USA

Posted Jan 19, 2025

The IT Service Partner role involves supporting the VP ERP & IT Corp in managing tasks and projects, including administrative support, travel arrangements, financial reports, and vendor management. The ideal candidate should be an experienced accounting expert with knowledge in software license classification, OPEX/CAPEX scenarios, and collaboration with IT, FP&A teams. Key responsibilities include accurate financial reporting, cost management, strategic financial insights, and vendor relationship management. The role requires strong communication skills, problem-solving abilities, and expertise in financial modeling and compliance requirements, particularly related to SAP ERP and similar technology implementations.

Software Engineer - Infrastructure & Platform (Senior / Staff)

Company: Monarch Money

Location: USA

Posted Jan 20, 2025

Monarch, a financial management product, has seen rapid organic growth since its public launch in early 2021. The company is well-funded by top venture firms and angel investors, and its founding team consists of product-driven serial entrepreneurs. Monarch is passionate about building a company, product, and brand that both customers and employees love. The company is fully remote and open to applicants within a 5-hour time zone difference of US Pacific Time. As an Infrastructure Engineer, you will play a critical role in growing and evolving Monarch's infrastructure backbone and developer platform, working with autonomy and owning full implementation of your projects. The role involves leading the development of software solutions to enhance cloud efficiency, influencing platform features, providing infrastructure support, and participating in an on-call rotation.

SEO Software Engineer

Company: ElevenLabs

Location: USA

Posted Jan 19, 2025

ElevenLabs, a global team of passionate and innovative individuals, is seeking a Software Engineer with significant experience in SEO to double down on their proven SEO channel. The role involves building programmatic pages, working with the Growth Marketer to map out SEO-focused content, and designing an engaging blog template. The company, which has closed Series B funding at a $11B valuation, is backed by leading names in tech and AI. They are looking for exceptional individuals who combine technical excellence with ethical awareness, driven by a desire to make content universally accessible.

Head of B2B Marketing

Company: TeamSnap

Location: USA

Posted Jan 20, 2025

TeamSnap, a sports and communication platform, is seeking a Head of Marketing for its B2B business lines. The role involves leading end-to-end marketing strategy, demand generation, content marketing, customer marketing, and marketing innovation. The ideal candidate should have 12+ years of B2B SaaS marketing leadership experience, be data-driven, an inspiring people leader, and have exceptional executive communication skills. TeamSnap offers a remote-first environment with unlimited PTO, premium health coverage, a learning and development stipend, and more. The company is committed to equitable compensation, starting at $220,000, and is dedicated to fostering a culture of trust, accountability, inclusivity, and growth.

Cash Flow F&S Partner

Company: Stripe

Location: USA

Posted Jan 19, 2025

Stripe, a financial infrastructure platform for businesses, is seeking an experienced candidate for its Corporate Finance & Strategy team. The role involves driving Cash Flow forecasting and reporting processes, developing scalable processes for forecasting and analyzing Free Cash Flow performance, and contributing to the design and implementation of planning and automation tools. The ideal candidate should have 7+ years of relevant experience in corporate planning, business finance, or related fields, with a strong understanding of US GAAP and other financial reporting principles. They should also have excellent analytical skills, strong working relationships, and the ability to communicate effectively in a fast-paced environment.

Senior Art Director

Company: Found

Location: USA

Posted Jan 19, 2025

Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are seeking an art director with 8+ years of experience to shape and evolve their brand voice across all touchpoints, from initial customer encounters to long-term relationships. The role involves designing for diverse projects, creating detailed mockups, developing an iterative approach, expanding visual design systems, collaborating on program planning, communicating ideas, and managing projects. The ideal candidate should have a scientific approach, excellent communication skills, a growth mindset, and strong proficiency with tools like Figma and Adobe CC.

Mixed-Methods User Experience (UX) Researcher

Company: Huckleberry Labs

Location: USA

Posted Jan 19, 2025

Huckleberry is a mission-driven company that creates life-changing products and experiences for families using data, AI, and behavioral science. They are rapidly growing and seeking a MixedMethods UX Researcher to shape their research culture and create user-centered products. The role involves identifying research opportunities, conducting foundational and tactical studies, and collaborating with cross-functional teams to drive meaningful decisions. The ideal candidate has 3+ years of UX research experience, proficiency in qualitative and quantitative methods, and excellent communication skills.

Full-Stack Growth Engineer

Company: ElevenLabs

Location: USA

Posted Jan 19, 2025

ElevenLabs, a global voice technology company, is hiring a Software Engineer for the growth team. The role involves working on self-serve customers, consumer prosumer, and B2B growth, focusing on user acquisition, retention, revenue, and referral. The ideal candidate should have strong full-stack engineering skills, product sense, and interest in growth. The company offers high-velocity innovation, a truly global team, remote-first culture, and continuous growth opportunities.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Jan 19, 2025

HubSpot is seeking a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing net new business opportunities within the small business space, primarily through outbound prospecting. The successful candidate will position HubSpot's software value, run meetings with prospective customers, and manage a pipeline of outbound and inbound leads. They will also partner with marketing and technology departments, and contribute to the company's values and vision. The position offers a competitive cash compensation range of $140,000 - $160,000 annually, along with potential equity and benefits. HubSpot values transparency in compensation practices.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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