Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

iOS Developer

Company: TextNow

Location: USA

Posted Dec 23, 2024

TextNow is seeking an experienced iOS Developer to contribute to the development of their voice and messaging platform on iOS. The role involves designing, developing, and maintaining high-quality, testable iOS applications focused on voice and messaging features. The candidate will work with cross-functional teams to define design and ship new features, collaborate with real-time communication protocols such as WebRTC and SIP, and optimize app performance for smooth voice and messaging functionality.

Technical Writer

Company: iPullRank

Location: USA

Posted Dec 23, 2024

iPullRank is a 10-year-old digital marketing agency based in New York City, founded by industry thought leader Michael King. Their mission is to drive results for clients through marketing work that embodies their values. They offer digital marketing services such as Content Strategy, SEO, Generative AI implementation, and audience research. They foster an environment where creative ideas thrive and offer competitive salaries and benefits. They are looking for a Technical Writer to contribute to their thought leadership in SEO, generative AI, and content strategy.

Senior Analyst/Biostatistician

Company: Altarum

Location: USA

Posted Dec 23, 2024

Altarum Institutes Applied Research and Analytics Practice Area is seeking a Senior Analyst/Biostatistician to join their fast-paced, demanding but rewarding consulting environment. The ideal candidate will bring a strong working knowledge of statistics and experience educating clients about statistical study design for policy-level outcomes. The role will include advanced statistical analysis, research study design, data collection, data analysis, and developing reports and other communications that portray findings in a compelling way for a broad range of audiences. The successful candidate will also bring experience in business development, networking, and developing strong partner relationships.

Senior Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 23, 2024

Weedmaps is a leading technology company in the cannabis industry that is committed to advancing cannabis causes, shaping the future of the cannabis industry, and providing a transparent and inclusive global cannabis economy. The company offers generous PTO, a 401k retirement plan with employer match, student loan repayment, and other benefits. The work environment is casual and fun, with opportunities for professional growth and networking.

Senior Care Navigator

Company: Octave

Location: USA

Posted Dec 23, 2024

Octave is a modern behavioral health practice offering high-quality and accessible care delivery. They have in-person and virtual clinics in multiple states, providing evidence-based individual, couples, and family therapy. Octave is pioneering relationships with payers to make care more affordable through insurance. The Senior Care Navigator role is crucial in expanding access, guiding clients through the behavioral health landscape, and supporting clients from entry to their first appointment with a provider. Octave values empathy, kindness, human beings first, tackling intractable problems, partnership, quality at scale, progress is a process, and recognizing individual impacts.

Sr Product Technical Support Regional Engineer

Company: Johnson Controls

Location: USA

Posted Dec 23, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They offer a competitive salary, comprehensive benefits, and a collaborative team environment. The Sr Product Technical Support Engineer role involves providing technical support for global products, creating and maintaining service bulletins, and driving product reliability through the Continuous Improvement Process.

Manager, Financial Planning & Analysis

Company: Wpromote

Location: USA

Posted Dec 23, 2024

The Role as a FPampA Manager at Wpromote offers the opportunity to lead from the financial front, collaborate with senior leadership and crossfunctional teams, and uncover actionable insights to boost financial performance and fuel business growth. The anticipated annual salary for this role will range from $145,000 to $170,000, and the total compensation package includes benefits such as unlimited PTO, extended holiday break, flexible schedules, and more.

Enterprise Demand Generation + Field Manager

Company: Ping Identity

Location: USA

Posted Dec 23, 2024

Ping Identity is a company that believes in making digital experiences both secure and seamless for all users without compromise. They offer an intelligent cloud identity platform that lets people shop, work, bank, and interact wherever and however they want without friction or fear. The company champions every identity and celebrates differences to empower employees to bring their authentic selves to work. They are headquartered in Denver, Colorado, and serve the largest and most demanding enterprises worldwide. The Enterprise Field Marketing Manager will drive integrated marketing strategy and be responsible for demand generation activities across the US and Canada regions for mid-market enterprise accounts. The role requires experience in campaign planning and execution, managing the core pipeline generation, development activities, and familiarity with social marketing tools to help sales teams develop stronger relationships with customers and prospects.

Customer Success Engineer

Company: Britive

Location: USA

Posted Dec 23, 2024

Britive is a leading cloud security company offering a modern privileged access management platform. They have experienced veterans as founders and are backed by top-tier VCs. The role of a Customer Success Engineer involves partnering with customers for technical implementations, ongoing assistance, and advising on product features. The company values technical expertise, customer focus, and a fast-paced startup culture.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Dec 23, 2024

CGI Federals is seeking a senior AWS architect to deliver IT excellence and create innovative solutions in the cloud. The role requires working with fellow AWS and Azure architects and engineers, and collaborating with clients to gather functional and technical requirements. The successful candidate will be required to meet hybrid working model requirements and support clients in AWS deployments, migrations, operations, and maintenance based on the AWS Well Architected Framework.

Virtual Therapist

Company: Walden

Location: USA

Posted Dec 23, 2024

Walden Behavioral Care is seeking a Therapist with experience working with adults to provide brief individual and family therapy, case management, and therapy group leadership on an interdisciplinary team. The program is currently fully virtual and offers a competitive compensation package, medical dental and vision insurance coverage, retirement plans, and professional development opportunities.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Dec 23, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Virginia. They prioritize client accessibility, integrity, and quality care. They operate under the idea that success is achieved by focusing on one job and being great at it. They offer a fully remote position with on-staff MAs, guaranteed pay, PTO, and additional bonus opportunities. They provide full credentialing support, professional development opportunities, and a team culture that supports career advancement.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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