Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Dec 09, 2024

The text describes a career opportunity at Sedgwick, a company that values its employees and offers a positive work environment. The role involves managing complex workers' compensation claims, negotiating settlements, and ensuring timely and cost-effective claims resolution. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Motion Graphics | Video Editor

Company: Somnio

Location: USA

Posted Dec 09, 2024

Somnio is seeking a Freelance Motion Graphics Video Editor to collaborate with their creative department. The role involves designing and animating engaging motion graphics, editing video content, and collaborating with in-house teams. The ideal candidate should have proven experience in motion graphics design and video editing, proficiency in Adobe After Effects and Premiere Pro, a strong creative vision, and excellent communication skills. The position offers flexibility, the opportunity to work on high-impact projects, and collaboration with a passionate team of creatives.

Senior Software Engineer - Quality Engineering

Company: Airbnb

Location: USA

Posted Dec 09, 2024

The Quality Engineering team at Airbnb is seeking a Senior Software Engineer to help ensure quality at scale. The role involves architecting and developing test tools, environments, and frameworks, as well as leading design reviews and guiding designs to improve modularity and testability. The team values complex systems, cross-technology collaboration, and innovation.

Account Executive - New Business

Company: Measured

Location: USA

Posted Dec 09, 2024

Measured is a company that aims to help customers make the most of their marketing dollars by providing incrementality measurement and optimization services. They value curiosity, integrity, customer obsession, and employee belonging. They promote diversity and inclusivity, provide equal employment opportunities, and are looking for a strategic Account Executive to join their Growth team.

Strategy & Operations, Banking-as-a-Service

Company: Stripe

Location: USA

Posted Dec 09, 2024

Stripe is a financial infrastructure platform for businesses, offering a range of services including payment processing, BaaS, and GTM strategy. The company aims to increase the GDP of the internet and offers opportunities for ambitious startups to make a significant impact. The BaaS team, part of the BaaS Strategy and Operations SampO, works on enabling users to build and launch successful card programs and provide access to fast, flexible financing. The ideal candidate is a strategic operator with a proven track record of defining and executing complex programs, excellent communication skills, and a focus on users and solving their needs.

Staff Machine Learning Engineer - Applied Science

Company: Pinterest

Location: USA

Posted Dec 09, 2024

The job posting is for a Pinterest Labs position that involves working on new challenges in machine learning and artificial intelligence with a world-class team. The role requires conducting research, engaging in external collaborations, and mentoring. The ideal candidate should have an MSPhD in Computer Science, ML, NLP, Statistics, or related fields, 6+ years of industry experience, and mastery of at least one systems language and one ML framework.

Sales Executive

Company: QuinStreet

Location: USA

Posted Dec 09, 2024

The job posting is for a result-driven Sales Executive seeking a growth-oriented company. The role requires a seasoned rep with a sense of urgency, strong prospecting skills, and the ability to add value to prospects. The expected salary range is $60,000 - $70,000 annually, with potential performance bonuses, commission, and equity. The position is eligible for standard employee benefits.

Software Engineer - Ruby on Rails

Company: Underdog Fantasy

Location: USA

Posted Dec 09, 2024

This job posting is for a Product-minded Engineer role in a high-agency environment, focusing on gamifying and building unique features into fantasy and sports betting products. The ideal candidate is a software engineer with 2+ years of experience, passionate about software development, and collaborative. Experience in fantasy sports and/or sports betting, working through a significant growth phase, and building dashboards are plus.

Associate Product Manager - CASEpeer

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

The text describes a job posting for an Associate Product Manager at AffiniPay, a legal practice management solution for Personal Injury Law. The role involves leading a team to define, deliver, and measure product opportunities, collaborating with UX and Engineering, and preparing clear presentations to communicate with customers, colleagues, and superiors.

Staff Software Engineer - Payments Transaction Risk

Company: Airbnb

Location: USA

Posted Dec 09, 2024

The Airbnb Payments Risk team plays a crucial role in protecting Airbnb's ecosystem from fraudulent transactions while ensuring a seamless payment experience for legitimate users. They focus on detecting and mitigating fraud during payment-related steps and use Machine Learning models and rule-based systems to identify fraudulent activities. The team's work directly contributes to making Airbnb's global community safer and more trustworthy.

Staff Capacity Engineer

Company: Dropbox

Location: USA

Posted Dec 09, 2024

This role involves leading capacity planning and cost optimization strategies for Dropbox's products and services. Responsibilities include conducting in-depth analysis of usage patterns, translating insights into platform and infrastructure needs, and developing TCO models. The role requires a bachelor's degree in Computer Science or a related technical field, minimum of 7+ years of hands-on experience in capacity engineering, and advanced proficiency in SQL and data modeling.

Senior Frontend Engineer - Payments (Payins)

Company: Airbnb

Location: USA

Posted Dec 09, 2024

The text describes the Payments organization at Airbnb, its responsibilities, and the role of a Senior Frontend Software Engineer on the Payins team. The engineer will be responsible for setting the long-term technical vision for user experiences and libraries that power money movement at Airbnb, working with cross-functional partners, and driving highly visible launches like Buy Now Pay Later and Pay By Bank.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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