Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Cust Svc Support Rep-Client

Company: labcorp

Location: USA

Posted Dec 13, 2025

Labcorp is seeking a Client Customer Service Support Representative with experience in call centers and healthcare to join their team. The role involves managing calls, resolving claims, and ensuring customer satisfaction. Benefits include remote work, comprehensive insurance, and competitive pay. Applicants will receive consideration without regard to protected characteristics.

Actuary

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 13, 2025

This job description highlights a role in Mobility Analytics at Liberty Mutual, emphasizing opportunities to impact financial results, work with innovative technologies, and contribute to strategic initiatives. The company promotes an inclusive culture with competitive benefits and career growth prospects.

Senior Cloud Network Engineer

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting seeks a Senior Cloud Network Engineer to design and manage multicloud networks for First Advantage, emphasizing strategic planning, operational management, and collaboration with global teams. The role requires expertise in AWS, networking protocols, and certifications, with a competitive salary range of $120,000-$150,000. The company highlights its commitment to diversity, innovation, and employee growth.

Marketing Automation and Platform Lead

Company: Gametime United

Location: USA

Posted Dec 13, 2025

This job description outlines a role focused on marketing automation and machine learning at Gametime, emphasizing cross-functional collaboration, ML model development, and strategic leadership. It details responsibilities, competencies, and requirements for the position, along with company benefits.

Community Program Manager

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job description outlines a Community Program Manager role with responsibilities including leading community projects, developing support resources, and collaborating with teams. Qualifications require experience in community management, project management skills, and proficiency with tools like Looker and GA4. The position offers a competitive salary range of $70,000-$105,000 and benefits including equity participation and overtime pay.

Alliance Program Coordinator

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

The text describes a role focused on supporting a mission to build a scalable partner ecosystem, drive revenue, and enhance brand value through program execution. Responsibilities include vendor management, business development, and cross-functional collaboration, with requirements emphasizing sales experience and Salesforce knowledge.

Energy Market Analyst (Senior)

Company: Equilibrium Energy

Location: USA

Posted Dec 13, 2025

This job description outlines a Senior Energy Market Analyst role requiring expertise in power systems, real-time market monitoring, and pricing analysis. The position emphasizes cross-functional collaboration, data interpretation, and forecasting while specifying technical qualifications and preferred skills.

AVP Sales

Company: Zafran.io

Location: USA

Posted Dec 13, 2025

The job description highlights a leadership role in sales growth, company mission to secure cybersecurity, and opportunities in a fast-growing startup environment with a focus on innovation and team development.

Financial Crimes Investigations Lead

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Financial Crimes Investigations Lead to manage global compliance efforts, requiring expertise in AML regulations and team leadership. The role involves leading investigations, conducting risk assessments, and collaborating with financial partners while adhering to complex regulatory frameworks.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Dec 13, 2025

This job description outlines a Sales Engineer role requiring technical expertise and sales skills to bridge technical solutions with client needs. Responsibilities include technical demonstrations, cross-functional collaboration, and driving revenue growth. The position offers remote work in the US, competitive compensation, and benefits like equity and subsidized healthcare.

Customer Success Director (Industrial Vertical)

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing account management, sales growth, and strategic account planning. The company promotes a global inclusive workforce, remote work flexibility, and competitive benefits including healthcare, retirement plans, and paid time off. It positions itself as a leader in background screening solutions with opportunities for career growth and technological innovation.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 13, 2025

Magnet Forensics, a global leader in digital forensics, seeks a Staff Software Engineer to innovate and scale their cloud-native data processing systems. The role offers competitive compensation, mentorship, and opportunities to impact digital investigations worldwide.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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